I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

These folks are awesome! They came out and replaced my hot water heater the next day. The folks…read morewho did the work were nice. They were reasonably priced and knowledgeable.

Had an absolutely amazing experience with Max Heating and Cooling! My old steam boiler developed a…read morecracked heat exchanger, and Max Heating was prompt, informative, and willing to do the replacement during the New Year holiday. Dan and Sam have been stand-out with the depth of their answers to my questions. I appreciate that immensely as a demonstration of how much they care about the subject matter, and how much they care about ensuring I'm properly informed on what is happening. Sam and his crew were out all day yesterday dismantling the old boiler and installing the new one. They were friendly and engaged the whole time letting me observe the process. Sam called me over throughout to show me up close what had corroded in my old boiler, and to explain to me how it happened. He did the same during install of the new boiler to demonstrate all the critical aspects for maintenance--including letting me unscrew and rescrew a piece to practice for future cleaning. The new boiler is running smoothly right now. I feel like I understand its pieces. Sam even took an interest in diagnosing why my bathroom heating panel (which has never worked) wasn't heating. He cleaned out its vent and it has heat now. My cat is very happy to be warm right now. From the way Sam and his crew talked through all the aspects of the work they were doing, it was clear they take pride in the quality of the work. This wasn't just a job to get over and done with. And what's more, they did it for $2k cheaper than my competing quote. Max Heating and Cooling will be the first people I call for any plumbing projects I have going forward.

I would give MAX 6 stars if I could! Our central AC died at…read more1am on one of the hotest nights of the summer. The next morning I started calling a few places to see if they could help. I was brushed off, delayed, and ignored by all EXCEPT FOR MAX! They sent out two of the techs and within a few hours had my AC running again. Their price was reasonable, the techs were super competent and nice. I highly recommend them!

I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

I had my 75-gallon gas water heater replaced and had a very positive experience with this company…read more From the initial quote through installation, everything was handled professionally. Communication was clear, scheduling was straightforward, and the team arrived on time. It is most helpful that Mr. Floros uses text messaging to communicate. It makes the process so much easier. He explained the work in detail, including the equipment being installed and what to expect during and after the process. The installation itself was efficient and clean. They took care to protect the surrounding area, removed the old unit without issue, and ensured everything was properly connected and functioning before leaving. It was evident that they were experienced and followed proper installation practices. Overall, this was a well-managed, professional job. I would use them again and would recommend them to others looking for reliable plumbing work.

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Kumar is fantastic! He communicates very well and makes sure to find and fix the problem instead of…read morejust replacing parts willy nilly.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

We had a leaking water heater. I called at 6:15 in the evening, and a virtual agent confirmed that…read more128 had scheduled with us the next day via a text message to my phone. They called promptly at 9:30 AM the next morning and arrived by 10. We needed a replacement water heater, and they were completely done by 5 PM. They are focused, efficient, and helpful. I also appreciate the membership they offer as a company. Wonderful team!!

I've contacted this company a couple of times so far. They typically respond quickly and…read moreprofessionally. They were patient and listened to all my concerns as I had many things that needed to be done in my house. They were prompt in returning with quotes for the work. They were a tad higher in price than some others, but I enjoyed working with them as they are fast to respond and explained everything to me in detail and provided detailed itemized quotes. My intuition paid off and they delivered very high quality work. I'm looking to have more work done soon and am very likely to book their services a second time. The one small downside was that I recalled they don't do some types of work that I have needed done, so have to find others to bridge the gaps. The work they did for me last year was replacing a bunch of shutoff valves for indoor and outdoor fixtures including spigots and my shower fixtures.

Our hot water heater starting leaking, and I called Big Blue Plumbing and Heating to have it…read morereplaced. Although the situation was not really an emergency (a failed heating system would be more of a concern considering the cold spell we were experiencing), Stacey at Big Blue, treated it that way, and made this job a priority. She was empathetic to my needs, and did her best to accommodate me. Randy came by the next day, removed the old heater and installed a new one. He was knowledgeable, polite, and respectful of me and my wife, and our property. He answered all our questions, and explained things to me in detail. Also, the cost to replace the hot water heater was quite reasonable. I would not hesitate to hire Big Blue Plumbing and Heating for future jobs. Thank you!

best repairman around. Doesn't upsell. Will do exactly what is needed to get the job done. Happy to…read moreexplain the process too so I learned a thing or two.

Folks, Vasi Refrigeration is the only call you need to make for your HVAC work…read more I had them replace my residential split system and every step from removal, new equipment intallation, and final test was performed neatly, precisely, and professionally. Their placement and hookup of the new equipment was sugically precise and obviously preformed with great care and pride. The work area was always left clean, free of any trash or even the smallest pieces of intallation debris. Most importantly, Vasi started and finished the job at the agreed upon reasonable price and on time. No surprises, extras, upselling or delays. Overall a rare 110% positive experience in the world of HVAC contractors. Here's another THANK YOU to Mr. Vasi and his excellant crew for a job well done!

My a/c failed yesterday, right before a heat wave. Jimmy came this morning, right on time to the…read moreminute, and got to work on the roof of my building where my condenser is. He diagnosed the problem quickly, had the parts on his truck, and in 30 minutes I was cool again. He was smart, friendly and efficient. It was only a few hundred dollars for the emergency visit, parts and a free maintenance check. I used to use a big HVAC company that begins with S but they were inept and price gouged. So I gave this company a try because of the great reviews. I thought they were suspiciously great, but there really are some excellent, well-priced service people left in the world!

We worked with Tenzing on a whole-home heat pump installation. He was communicative and helpful…read morefrom day one, and an absolute pleasure to work with throughout the process. When the time came for the install, tech Tenpa and his crew was polite and efficient, and treated our home as if it were their own. I'll be calling them the next time I need HVAC work done. You should, too.