We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Kumar came to our home after we were having trouble with our garbage disposal and fixed it in no…read moretime! A+ service all around.

Had the appointment for today and the young man was here on time, very professional, he explained…read morethe job he was going to do... spent close to an hour doing the maintenance of the tankless water heater. The cost was great right on the estimate giving on the call. I will recommend this company to all!!! 5 star!!!

Shout out to Marvin and Jared for fixing my gas furnace promptly and professionally in a no heat…read moresituation. They explained their diagnosis and clearly explained why it would be a pricy fix (expensive part). Maybe not the least expensive option, but they certainly did a great job and were good communicators. Would recommend you give them a call if you are having issues with your heat.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

I recently had work done on my heating system by Mouradian Plumbing. The whole experience from the…read moreestimate to the completion of the job was excellent. The members of the team were knowledgeable, courteous and friendly. They left the house spotless each day. I highly recommend Eric and his crew for your plumbing, heating and air conditioning needs. The office staff was prompt with their comunication also.

Several years ago, I hired Eric to install a Lochinvar heating unit at our home. Eric and his crew…read moredid an great job. I have since used Eric on several occasions with great service. His crew are always prompt, courteous and very professional. Most recently during an annual inspection of our heating system, Kyle diagnosed a defective valve that was keeping our hot water at too high a temperature. Within an hour, the problem had bee n fixed.

Came home from my 3-11 shift on 11/3/2025 to a 1/3rd flooded condo. My 9 year old water heater had…read morelet go. It was a mess. I texted Tim (the owner) at 4AM. He sent 2 guys over to replace my water Heater the NEXT morning. These guys were AWESOME!! And a very fair price.

Joel and Joshua removed an old soapstone sink in our basement and installed a stainless steel sink…read morein its place,resealed the toilet and disconnected our gas dryer for replacement. They were highly organized, very professional, fast, efficient and left all work areas spotless! We highly recommend Presidential Heating and Plumbing. We will always call Presidential Heating and Plumbing for all future needs. Maureen S.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

I called on Monday about my water heater. they came the next morning. Connor called on his way…read morewhich was much appreciate. He explained everything that he was doing clearly and made sure to answer all of my questions. He left everything clean. I'm happy to have found a great new company. thank you!

Quoted $600 for a simple AC refrigerant recharge. Billed $800... Last recharge was $195 pre…read morepandemic for a thorough job from a competent, ethical contractor. $600 is high but I understand inflation so I agreed to give local company business. Tech was in and out in less than 45 minutes. Including the time to write bill. No snags, no trip to truck for parts or tools, no temp tests on AC to assure it was running properly. Handed me bill for $800 that only said "No warranty". I questioned the bill and got a lame answer. Once and done. Unless your desperate, look elsewhere.

Sila seems to hire the best people... My furnace check up was a good idea on my part and your…read moretechnician did a great job. Thanks again !! Well done.

This service call felt more like a sales appointment than a diagnostic visit. The date of the…read more"service" was February 9, 2026 Our furnace stopped working, and the technician (Matt D.) focused almost immediately on vent pipes rather than determining why the system had failed. He placed a "DO NOT OPERATE / DANGER" sticker on the unit and took photos, but did not shut off the furnace, provide a written report, show photos of findings, or share test results. Despite implying a dangerous situation, he told us we could remove the sticker after he left. Within about 10 minutes, the visit shifted to selling a full furnace replacement quoted at $23,000. The discussion centered on financing, interest rates, and payment schedules. When I questioned the cost, the price dropped to $19,000 within minutes, with the technician saying he could call someone to see what else he could do to offer better financing terms. Questions about repairing or replacing the vent pipes alone were dismissed. Once it was clear we would not proceed with the replacement, we still paid for the service call, even though no repair or corrective work was performed. A second HVAC technician later found the actual issue: the blower motor was physically obstructed -- a straightforward problem that was easily fixed. We expected a skilled technician focused on troubleshooting and repair. Instead, this felt like a replacement-driven sales visit. I strongly recommend getting an independent second opinion before committing to an expensive replacement.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

I had my 75-gallon gas water heater replaced and had a very positive experience with this company…read more From the initial quote through installation, everything was handled professionally. Communication was clear, scheduling was straightforward, and the team arrived on time. It is most helpful that Mr. Floros uses text messaging to communicate. It makes the process so much easier. He explained the work in detail, including the equipment being installed and what to expect during and after the process. The installation itself was efficient and clean. They took care to protect the surrounding area, removed the old unit without issue, and ensured everything was properly connected and functioning before leaving. It was evident that they were experienced and followed proper installation practices. Overall, this was a well-managed, professional job. I would use them again and would recommend them to others looking for reliable plumbing work.