While installing a new coffee machine we realized a vital piece was not included from the…read moremanufacture. A call was placed to Tri-State and both Erika and Javier were on-site within 30 minutes, very impressive response time, with the needed part in hand. While talking with them both they provided invaluable knowledge into our machine and many items we may want to consider. When all was said and done the service provided by Javier in particular went far above most companies ever provide. Job well done! Highly recommended!!!

Great prices! Most friendly staff only problem I had was staff on phone outside cussing on the…read morephone! In uniform too! Other than that no problems checkout was easy

The cashier with red hair, middle aged lady had the absolute worst customer service I've ever…read moreencountered. Threw our eggs so hard into a bag a few of them broke. And treated the few people in line infront of us way better. Not sure what the deal was so I even asked were we not supposed to come into your line and she said no that's why the sign was up but she let two people come into her line with the same sign up and even helped another lady after us and was nice to her. Strongly suggest not letting her deal with the public or making sure she knows she needs to treat everyone equally.

I bought a 2lb bag each of dried garbanzo and black beans and less than a month later, they're…read morealready infested with bugs. Produce is great, I would avoid anything else.

Audra made my visit incredibly easy with her knowledge, great attitude, and genuine commitment to…read moreawesome customer service!

This little grocery store had a pretty good selection! I came while on a roadtrip looking to pick…read moreup dinner from the deli and they had a good variety of stuff there. We also wanted beer and they had a good lot of Montana beers. All prices were pretty standard for a grocery store too. Would come again if needing groceries in Kalispell!

I stop here because it's close to my house and ONLY if I have to... Buuut the produce is…read moreconsistently moldy; whether it's the watermelon, avocados, strawberries, and even the cucumbers and The meat is always half frozen... it's a waste of money when you go home cut into the watermelon and it's already molding inside, then you're trying to prepare chicken and it's falling apart in your hands from the amount of times it's been frozen/ thawed. But the workers at the Hot food counter/deli are pleasant and they serve up good food.

Ever since Smith got a new manager over a year ago this place has been much much better in every…read moreway. I appreciate the friendliness, the helpfulness and the organized management. Also, they have a good selection of organic items called simple truth.

Smiths has always been a solid grocery store! Good prices, really good sales, sushi (!) and a nice…read moredeli. My one complaint is that sometimes the produce selection isn't great, or has been a little bruised or old. But otherwise, you can't miss with Smiths!

Staff is mostly unpleasant. I needed help went to a staff member he said he right with u to eat wit…read moreanother customer never came back told greeter have a good day didn't even flinch or say anything they all are either zombies or unpleasant

If an employee is going to get angry at you for something they should have offered to help you with…read morein the first place, there needs to be Deescalation Courses or a reprimanding for entitled employees. I was trying to reach a 2-liter soda bottle, and used the (sometimes) provided soda stick to pull the product forward, which fell at an odd angle atop the top shelf. Having struggled with trying to position it better, surrounded by more than one employee in the aisle, I expected someone to offer assistance, but found none. So, I stepped on the bottom shelf to reach and snatch the bottle myself, visibly frustrated. After walking away with the bottle in hand, an employee spoke up aggressively and said "Hey, you! Don't do that again." to which I responded "Oh, I just couldn't reach it! Sorry." And he said, "We have ladders for that." I didn't reply after that and continued on. It was a brief and unpleasant interaction, not something I'm used to seeing but it was uncalled for nonetheless. My issue with this really comes down to: 1) An employee should offer assistance. A customer shouldn't always have to ask when they are visibly struggling, that should be a trained reaction as a Wal-Mart associate. 2) If they cannot provide assistance, then ladders should be within the aisle that can be used when product isn't within grasp. 3) Finally, what irks me is that this product should have been refaced (brought to the front and in reach) throughout the night of restocking to begin with. Fronting product should be priority one! A customer should never not have easy access to it. That's all! Hopefully this isn't something that needs repeated in the future, but it's also not the first time I've seen the beverages improperly shelved anyway.

Last time recently (12/2025), My husband and I were in the potatoe chip isle and there was a guy…read morelaying on the floor setting mouse traps under the shelves with potatoe chips. Made us realize there was a reason. Wondered if there are rodents crawling all over the open food in produce, meat department deli and bakery, etc. Then just read that it has happened in other nearby states and they have had huge recalls on food for infestation of rodent born diseases. Rosauers should have closed for deep cleaning. WMe were there today and it was so dirty and shelves in produce and bakery in disaray. shocking! never would have thought of that actually happening. really dirty not going back.

Very helpful service departments. I like the softcore Christmas music, not too much of the really…read moreannoying stuff.

Their meat department butcher block is spot on fresh wild caught fish clams oysters flavored…read moremarinade chicken beef pork and seafood prices are competitive to other surrounding stores the digital coupons will save you money so easy to download the app and clip the coupons before you come into the store and shop away and save a little money

It felt a little dated and maybe a little small, but it's an Albertsons through and through. We…read morewere in town and had to make a few stops to prep for dinner/breakfast (and also it's just kind of fun to stop in to a grocery store when you're in a different town to see what the local people watching scene is all about) and so we popped in for a few items and a few minutes. It had the requisite departments, and we were able to grab the few items that we needed. I don't have too many feelings about an Albertson's since they went extinct in my home state, but on this same trip we also saw a flagship Albertsons in Idaho... and the contrast was pretty stark. I think the small size and dated-ness to this spot had its own charm but I also popped into a store on the new side of town later on that night (can't get enough of run-to-the-store-quick trips on a road trip) and it was pretty darn nice. So perhaps a remodel is in order soon. Bakery, deli, fresh produce, you know the drill. It's all here.

this might be the cleanest grocery store I've ever been into, it is always spotless…read more Search around and see if you can find a piece of dust on the floor (good luck). I love their bulk bin options (shout out to nutritionist yeast and steel cut oats) And they have some uniquely amazing tasting prepackaged food in the refrigerated area. that's right next to the deli. Staff is always friendly.

Tasty smoothies and they were willing to make substitutions; slightly overpriced…read more The staff was very friendly and corrected a mistake in our order.