I recently brought my 15 year old dog here and he had a few issues ,…read moreHe has a heart condition but needed a lot of teeth extracted, Dr. Crowley assured me he would be ok under the anesthesia and he was. He also has glaucoma and she gave him some eye drops to help with the pressure. I'm so thankful. I knew his teeth were bad but I was very nervous about having this done. I'm glad I did.

I went to inquire on services for my dog and the receptionist did not know a lot. Dr. Crowley stuck…read moreher head out of the office while on the telephone and said we are not accepting any new patients although on the website it does state accepting new patients. She was very rude.

We were taking our cats to Beverly Natural Animal Healing Center a while back and my beloved Sasha…read morewas having all kinds of problems that never seemed to get any better. We finally switched to Dr. Friedman at BAH and he figured it out right away. We've been going to him ever since. He is gentle and kind and always listens to our questions. Over the many years we've taken 5 cats and 1 dog there and have been satisfied every time and have full confidence in both Dr. Friedman and Dr. Shosho. We had to take Sasha, Minnie and our dog Suzy there when the time came to let them go (not all at once, thank heavens). As devastating as this was for me, I was comforted by the kindness and compassion of Dr. Friedman and his staff each time. There is expertise and goodness at BAH, and I wouldn't trust our animals anywhere else.

I am so disappointed and angry with this animal hospital. I have been with them for more than 20…read moreyears. The last 5 years we banged heads on the care of my babies. I was told that I am over sensitive and worry to much. I only wished I had followed my guts intuition. I wouldn't recommend that you seek Veterinary care at BAH . Again I am disgusted and so disappointed that I trusted them to do the right thing. Moved on and my animals are currently being cared for. No thanks to BAH.

My dog needed teeth extracted. The staff is so friendly yet professional, loving and caring. The…read morequote I received and information from the doctor was exactly as stated. The communication was excellent. I called a few different places but got such a good vibe from the first call the interactions and emails could not have been better. Great customer service

The people at All Creature were friendly and attentive…read more They were also 20% more expensive than my previous vet, whose practice is located in a more affluent town. Over the course of a number of visits with my two dogs, I began to feel like the staff who attended to my dogs were more like pet owner police. For example, when I told them that I don't give my dogs Nextgard during the winter, the tech looked sternly at me and said "Well, that's going to be put in your file." Then when I put an order in for Nextgard and Heartguard recently, I got a call saying they would not approve the prescription because, see above. Maybe I'm too old and cranky to tolerate how vet clinics like All Creatures run their businesses. To me it feels a little too invasive and $$$ motivated.

This place has seen us through many pets and remains a family favorite. They are caring and…read moreprofessional and each and every staff member couldn't be more recommended. As of 2020 /21...they are doing the best to protect against covid during the pandemic with meticulous scheduling and very strategic efforts while simultaneously making it remain nice for both pet owners and pets to still feel comfortable using the office. They have helped me in countless ways with my dogs and puppies and no matter which doctor I see, the feeling of confidence remains. If you are new to Marblehead or the surrounding area this is the place you should consider...they are simply the best of the best.

Informative place that takes time with you and your pet explaining options for preventative care…read more Friendly staff.

Nothing but positive experiences here at this Vet. My animals get great care . They are always able…read moreto see my dog with an emergency.

We took our cat to them for a second opinion. The previous vet had told us the only option was to…read moredo an extremely invasive procedure. Dr. Friedman solved the problem with a simple X-ray! We're changing over to them for sure!

As much as I like the Dr. the front desk leaves a lot to be desired. They have no customer service…read moreskills. They seem bothered when you ask them anything. They don't greet you, they allow you to sit in the waiting area with no communication of how much longer you will be waiting. A little customer service would go a long way.

We love the Hamilton Wenham Vet! They've taken great care of our dog, and they responded quickly in…read morean emergency situation.

my cats paw was swollen so I call Northeast Veterinary Hospital. they were able to fit me in so I…read moreput my sick crying cat in his carrier and got him over to the Northeast Veterinary Hospital in Peabody. I got there and no one could find his appointment on the calendar. I pushed and described the woman I spoke to who booked the appointment. they located the appointment but the woman booked in 3 days in the past. so the staff told me to go home and that they would try to see him a couple hours later. the cat was crying and stressed from the ride over. How cruel. no one seemed to care about his health or well being. I came back and was squeezed into see Dr Steve logsdon. I warned him that my cat bites when stressed and that he should wear gloves. But no he didn't listen and my cat nipped him in the finger. Nothing serious but the dramatic performance put on by the "doctor" should have earned him an oscar. My poor cat was breathing seriously and was told he could go into a seizure.the cat was fine when I brought him to the hospital the first time but the stress from the staff making him leave and come back hours later was too much for him. My cat was 19. Well the doctor told me that I was causing him stress by trying to comfort him. Doc never apologized for mixing up his appointment and having to bring a sick cat back home then back again. Never apologized just blamed me for trying to comfort the cat. He yelled at my sick cat for nipping his finger. Then made us sign paperwork that he got bit. This doctor was over the top. Why wasn't he wearing gloves like most other vets? I told him to wear gloves. Then he told me that my cat needed to be put down. This made no sense to me. The cat was stressed from the doctor mishandling him and from being sent home twice. He then put him down. Instead of allowing us to cry etc he scurried us out into the waiting room with an empty cat carrier to pay for the miservices his office caused My husband and I were unconsolable. They made us wait in a line to pay up instead of having the decency to pay in private. Many other pet owners in the waiting room told us they were disgusted at how we were treated. Their normal process is to pay in private and to leave our s back door. Thank you for screwing up his vet appointment. I blame your office for causing him the stress that took his poor life. Do better . I called a few days later and asked what the process was when a pet is put down. The office manager was shocked when I told her what happened. Why were we treated differently,? Avoid this hospital. Their poor communication, lack of processes in place, lack of empathy, and judgement is going to get them in serious trouble someday. Do better. Treat people better. I should have read the poor reviews. I will forever feel guilty for beinging my pet there.

Unorganized staff. Front desk constantly giving incorrect information. Vets used to be caring but…read morenow seem to just go through the motions. Prices keep going up and up.

The support staff, vet techs, and vets are all kind and caring people. I left a different vet…read morehospital because their techs were cruel to my dog. It's a relief to find Beverly Farms Vet Clinic and it's culture of caring!

Owning a senior dog, we switched vets to Beverly Farms. Nothing but expertise, attention and care…read more I cannot say enough great things about the care given to our dog. Forever thankful.

Updated 11/13/18. I think they have stepped up their front desk staff in the last couple of years…read more All of the staff I dealt with in the past are now gone and those I now deal with are compassionate, personable and on their game. I want to call out one employee, Lois, who I have had the pleasure of dealing with on multiple occasions regarding my dogs' issue with Lyme disease and some of the negative side effects it can have. Lois answers phones and also mans the front desk and is extraordinary with regard to attention to detail. She has my MVP vote and is the primary reason I am upgrading my review. She takes the time to understand what issue or concern you may have when you call, she takes actions to consult with the vets on your behalf and she will call you back with feedback you may need to make a decision regarding care or examination. What more can you ask for? P.s. Just found out they have used cat and small pet carriers that have been donated that you can buy with a $10.00 donation. Lois happened to be the person who took my call inquiring about the carriers and took the time to put one aside for me that was just the right fit I needed to hold two cats without me even asking her to do that!

I would give this hospital and staff a 100 negative star review if I could. For your pets safety…read moreand your own well-being find another hospital. I don't want anyone or their pets have to go through what we went through. If I had to choose one word to describe my experience with this hospital, "abhorrent" would still feel inadequate.DO NOT TAKE YOUR PETS HERE. THEY DO NOT TAKE FEEDBACK IN FACT THEY WILL DOUBLE DOWN HOW NOTHING IS THEIR FAULT AND BLAME YOU. DISGUSTING BEHAVIOR. I would not recommend bringing your pets to this hospital. My experience has been incredibly upsetting, and when I raised serious concerns about my pets' care, communication, and follow-up, those concerns were not properly addressed and there was zero accountability from the hospital. My cat Pumpkin passed away under horrible conditions while under their care. What has been especially disappointing is how far my experience felt from the values this hospital and its corporate organization publicly claim to uphold. In my experience, those stated commitments to compassion, communication, trust, and quality care were not reflected in how my concerns or my pets' ongoing needs were handled. Even after asking specific questions about ongoing care for my cats, Lydia and Lilith, I was left without clear answers to several important medical follow-up questions, and I was told to go to another hospital while my cats are in active treatment. Because of the seriousness of my concerns and how this situation has been handled, I am filing formal complaints with the Massachusetts veterinary licensing board and National Veterinary Associates (NVA). Pet owners deserve clear communication, appropriate follow-up, compassion, and accountability when something goes wrong. Unfortunately, that was not my experience here. Please consider all other options prior to choosing this hospital. In my humble opinion the practice should be shut down all together.

Dr Southgate is the best! I drive 2 hours round trip to go here because he has successfully…read morediagnosed issues with my dogs for the past 15 years. If your dog doesn't have health issues, maybe any vet will do. If there's something going on that needs troubleshooting, he's the vet to diagnose and treat!

I would give 0 stars if I could. This is the absolute worst vet clinic in the world, they charge…read moreinsane prices, convince you your pet needs procedures and tests that they absolutely do not need, they don't disclose pricing & downplay pricing until you go to the desk and get hit with a $900 bill for simple bloodwork. My one dog that I take here, they treated for heartworm ($3000) and she still has it somehow after three treatments. I take my other dogs to Banfield in Woburn and Melrose animal clinic, and both those vets charge half the price of what Borash charges. Trust me when I say, never go to this clinic. There is a reason they can get you an appointment next day any time you call (which is the only advantage of going here) - but it's because they clearly don't have alot of clientele due to their astronomical prices. Do yourself a favor and don't get absolutely raked for cash by this place.