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    UrgentMED - Pasadena

    3.8 (203 reviews)

    UrgentMED - Pasadena Photos

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    An error message I received when trying to contact the urgent care provider directly on their website. It did not work.
    Chaz B.

    Hi I and my boyfriend came into the Pasadena office in severe pain and were informed 2 hours later that the X-ray tech was gone and there is no capability to implement blood work. I'm now being charged to be told to go to the hospital to be evaluated all over again when we both could have a serious or life threatening medical condition with delayed treatment. I do not agree with the 119 dollar payment I made just to be told by the doctor to go to the hospital. Also the website is not working so I was not able to contact them directly. The medical assistant said there is nothing else she can do.

    Nice view from the room, very clean office. (Don't mind the paper I was sitting on that before the photo was taken).
    Phoenix S.

    This place is amazing! The staff is extremely kind and friendly, they treat you with respect. The entire office is clean and comfortable, and again the staff was just wonderful. I expected a wait to be seen but only spent about 5 minutes in the waiting room. They were very LGBTQ friendly and I received compliments on my rainbow cell phone case. The doctor was in to see me after only waiting five minutes. I will definitely be coming back here if I need urgent care again. I would give them more stars if I could!

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    8 years ago

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    5 years ago

    Really nice service. Clean environment. Good experience overall. Received especially helpful service from Bruno!

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    8 years ago

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    6 years ago

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    5 years ago

    Jose was very helpful during my visit here. Amazing staff that helps you out when you have any questions.

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    8 years ago

    This place is great! Super friendly front office staff and doctor. Very fast and efficient! Would definitely return.

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    6 years ago

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    Page 4 of 6

    UrgentMED - Pasadena Reviews in Other Languages

    Ask the Community - UrgentMED - Pasadena

    Do you guys accept Medi-Cal La care?

    Hello Cherry, Yes, we take Medi-Cal under specific IPAs and for urgent matters only. Feel free to… Read more

    General consultation visit price?

    Hello Gina, Our office visits range from $99 - $250. Additional procedures ordered by the provider… Read more

    Do you accept medical for TB test?

    Hello Bin, Unfortunately, we do not. Our cash price for TB is $50

    Do you accept medi cal?

    Hello Amy, Yes, we take Medical under certain medical groups.

    Is the PCR test that you provide the "RT-PCR" test?

    Yes. Thank you.

    Does your rapid test provides the proof of documentation which meets the travel requirements?

    None of the rapid tests anywhere qualify.

    Does this location have the rapid covid test?

    Yes we do. Covered by insurance. If you are non-insured it is $125. Thank you.

    Do you know TB skin tests? If so, how much would it be?

    Yes we do. Pls call office for pricing. Thank you.

    Do you do blood tests?

    Yes

    Is there anesthesia for kid?

    No. No Urgent Care does general anesthesia for kids.

    View All 11 Questions

    Review Highlights - UrgentMED - Pasadena

    Google's initial diagnosis, NP Kevin was able to confirm my condition and quickly wrote me much needed script for meds.

    Mentioned in 14 reviews

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    People searched for Urgent Care 6,802 times last month within 15 miles of this business.

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    Prime Family and Walk-In Clinic - Building

    Prime Family and Walk-In Clinic

    4.8(37 reviews)
    4.6 mi
    Certified professionals
    Established in 2020

    post-teledoc, needed to follow up on my persistent nasal congestion and ear ache that was…read morestarting. booking appointment online was easy. I saw someone complained about having to enter their SSN to book an appointment online, I entered a mock number and was fine. I knew they had to verify info when i check in anyways. waiting time at the appointment was just a few mins. Staff was overall friendly. I had a really hard time communicating with the assistant when I'm in the room, pre-doctor. She had a mask on, and she spoke softly, and stood behind me to do the intake. I turned around slightly to hear her better but it wasn't much better. We did a lot of back and forth with the same questions she asked me, mostly her having to ask the questions again. It was a quick check, I had an ear infection and nasal infection. yay to 2026 The whole appointment was about 20 mins maybe. I got the right meds and gor better within 3 days as the doc projected. Will use them again if i'll need urgent care again.

    I found out my normal healthcare center i always go to does not provide covid shots so i searched…read moreon myturn.ca.gov for a local facility to obtain one. This clinic caught my eye since it was close and the reviews were great. I called and confirmed they took my HMO card before scheduling a same day appointment. The person on the phone was nice and provided all the information i needed and confirmed my insurance will cover it free. I went to the facility and they greeted me walking in and sign in was a breeze. I did had to fill out a first time patient form but i skipped the SSN and explained to her since i have insurance i shouldn't require it so she helped me skip that and once i was done; i waited like 5 minutes and i was let in by a girl named Leslie who gave me my covid shot. In another 3 minutes then i was out. She was very friendly and helpful. I was happy with my visit and plan to come back whenever i need any medical needs from them!

    Photos
    Prime Family and Walk-In Clinic - Building

    Building

    Prime Family and Walk-In Clinic - Building Lobby

    Building Lobby

    Prime Family and Walk-In Clinic - Building Lobby

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    Building Lobby

    Exer Urgent Care - Pasadena South Fair Oaks Ave - Thankfully, there were only a few people waiting.

    Exer Urgent Care - Pasadena South Fair Oaks Ave

    2.3(42 reviews)
    1.1 mi

    Came in on Wednesday morning around 9am because our 4 year old was sick. When we arrived there was…read moreonly about 4 other people ahead of us. I felt relieved that it wasn't a long wait and that it wasn't packed in there. We were called back within 15 minutes or so of us waiting. The nurse was friendly to our daughter and very kind. After the nurse checked her vitals the doctor came into our room about 5 minutes later. The doctor listened to our concerns and gave us great recommendations. When it was time for us to leave the nurse let our daughter pick out a lollipop and a toy from the treasure chest. That definitely brightened her mood and made the experience feel better for us. We would return here again if needed.

    Make an appointment for urgent care!! Came in from work at about 12:20. They said it would be a…read morewhile.. once I figured out there were appointments I talked to the front desk. "Should I just make one for 2:30?" The available time at the moment. They told me no. Stupid of me to listen.. here I am now at 3. Someone actually missed their appointment and even after being told they had to be here and had be cancelled they were added to the beginning of the line and people with 3 PM appointments are being seen so I got pushed down the line. I wont blame the front lady for this though. You just never know. Parking is up to $12 and they do not validate any longer. I was in because I had a cold and at this point almost no voice for 10 days. My doctors office advised I go to urgent care to make sure it wasn't bronchitis or something more serious. I finally got called at 3:25 to be seen. My vitals were taken and information about why I was in. Was left in the room for about 45 minutes. I had to step out and ask what was happening as my understanding was Id be getting tested for the flu and strep. Dolly an NP finally goes to see me. Asking me if I wanted her to prescribe me meds. Got into it because "other people dont want testing." Had to make it clear I was not the doctor, so I wasn't here to tell them what to do. If that was the case I would have stayed home instead of wasting 5 hours. Definitely got in my face, had she not been wearing a mask I would have smelled her breath, so I requested to see a different doctor. Extremely unprofessional, all the way to when she walked out rolling her eyes. I am sure she is the type of person drug addicts love if she's just giving out drug prescriptions like that. Waited in the other room from 5 and finally left after seeing the doctor. 5:35. The doctor was much better! Heard me, told me what she thought we should do (prescribed me 3 things and gave me good explanation of why) and a plan for actual testing if I wasn't better in 3 days. I would have given it more stars as last time I was here this was not the experience... but NP Dolly should be investigated.

    Photos
    Exer Urgent Care - Pasadena South Fair Oaks Ave - Entrance from the parking lot.

    Entrance from the parking lot.

    Exer Urgent Care - Pasadena South Fair Oaks Ave - Clean Rooms

    Clean Rooms

    Exer Urgent Care - Pasadena South Fair Oaks Ave

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    Carbon Health - Store front

    Carbon Health

    2.4(132 reviews)
    0.8 mi

    We made an appointment for Orthopedic Care for a Fracture. We were well into the appointment before…read morethe doctor told us they didn't have an x-ray machine or any orthopedic supplies such as a sling. We left and went to a different urgent care, an orthopedic surgeon, and a physical therapist. They were *all* astonished by the story of an urgent care without an x-ray, and that Carbon Health took appointments for a broken shoulder knowing that they didn't have as much as an x-ray.

    Teacher here! No, I don't have the liberty to just go to the doctor in the middle of the day, so…read morewhen I can book an appointment online the night before, book my sub, I'm going to the doctor to find out why after 14 days I feel miserable! This place is small, but it's great!! Yes the front desk person isn't all sunshine & rainbows, but they are competent and they get the job done. Every time I've come here, I've only waited 10 minutes at max to be seen which is so much better than any other urgent care in the area and the copay is the same at my doctors office. Actually, this place is better because I can get a morning appointment, take my meds by lunch and be on the mend by dinner so I can get back to the classroom the next day. I'm sad to read all of the snarky comments here, but maybe they are people who can go to the doctor whenever and time isn't precious to them. I don't know, but what I know is I have actually received better advice and care here than at my doctor's office. I really do feel they are more qualified and truly listen to my health issues. I just wish I could make them my primary physician. Anyway... thank you Kevin for being such an amazing healthcare provider today. I'm healing thanks to you!!

    Photos
    Carbon Health - They say they open at 9:00 and my appointment was 10:00 yet they were closed

    They say they open at 9:00 and my appointment was 10:00 yet they were closed

    Carbon Health
    Carbon Health

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    UrgentMED - Pasadena - urgent_care - Updated May 2026

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