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Anchorage, AK

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Urgent Dental Relief

5.0 (1 review)
Closed • 9:00 am - 9:00 pm

Services - Urgent Dental Relief

Crown cleaning

Dental sealant application

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3 months ago

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Anchorage Dental Group - Moose Entrance

Anchorage Dental Group

4.4(12 reviews)
0.2 mi

I came to see Dr. Laurin due to a painful & frightening experience. I had been having some jaw pain…read morethat continued to increase over a few weeks. Along with that symptom, I had a metallic taste in my mouth. I assumed this was a leaking filling as they were quite old. I was examined twice by my previous dentist (feel free to see my other review), with no identification of an issue with my filing. She referred me to a PT for a "lump" in my jaw (I didn't not go) & to an ENT Dr. to "rule out anything serious." At that point (with a lump & her concern), I thought I might have jaw cancer... seriously. The ENT charged me $200 for about 10 minutes to tell me I might be dehydrated (I won't even go into that!). Then I saw Dr. Laurin who quickly diagnosed me with clenching my jaw & a broken & leaking filling. This was discovered by x-rays & pictures & fixed within a week with a crown & a night guard. It has been 4 months & I have NO pain & NO metallic taste. I then learned with my new hygenist, Tess, that it appeared my teeth had not been cleaned in quite a while. I had had them cleaned 2 months prior to this. I had more recession & pocketing of my gums than ever before. I have now been attempting to correct that problem. Very frustrating! Dr. Laurin obviously knows what he is doing. His staff is quick, professional, & very team oriented. Tess is a FABULOUS hygenist! She makes things quick & pain free. She uses magnified eyewear to see the smallest details. She also uses a ultrasonic (or something like that) tool that blasts the plaque away. It takes the place of the scraping tool (though she uses that too to be extra thorough). Now I will recommend to everyone I know, to see Dr. Laurin & Tess as their hygenist.

I canceled my appointment due to family emergency and I wouldn't have made the appointment for the…read moreday, the front desk told me that if I called to make another appointment I would have to put a deposit down, didn't mention how much and why I would have to put a deposit down. I honestly didn't know dental office take deposit for appointments, like is this a lash or nail appointment which that requires a deposit? And I saw a review where someone didn't get their deposit back. Honestly every time I come here I never felt the staff being friendly when checking in and out.

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Anchorage Dental Group - Welcome

Welcome

Anchorage Dental Group - Dr. Mark R Laurin DDS

Dr. Mark R Laurin DDS

Anchorage Dental Group - Dental Op

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Dental Op

Huffman Family Dentistry - Teeth whitening available!

Huffman Family Dentistry

3.9(20 reviews)
2.4 mi

I've only been here twice now. Once for my first cleaning and of course I had to come back for a…read morefilling, both in August. When scheduling for my check up 6 month later, does anyone really know what time and day they'll be available in six months. Well of course we schedule anyways and then two months before hand I see if I can change it. The lady says they're booked out till August. So if I cancel my March appointment, it will be a full year before I'm seen again. I think this is common in Anchorage. We don't have enough dentist that they're booked out a whole year? The lady couldn't really help me and I didn't wanna cancel so I just left it. I have to remember to call them if I can't go so I don't get charged $50. Seems a little ridiculous. The dentist also had a tremor when he was doing my filling. I don't know if that's an everyday thing or what, but I was a little nervous.

I've been coming to Huffman Family Dentistry for a while and have enjoyed my experience over time…read morebut most recently, one of the receptionist, Patty, was very short and rude. Called me the day prior to confirm my appointment and I recall our conversation juggling between the idea of putting me on a short list and pushing me out to May 2026 or me potentially making the appointment if i could make it work. Towards the end of our conversation, Patty hung up on me and I was left with the assumption that I was being rescheduled to May 2026 and placed on a short list. The next day, I received a call from Patty asking if I was going to make my appointment. Confused by the call because I was under the impression that I was being rescheduled to May 2026 and didn't get any clarity on the appointment because i was hung up on. Even when trying to make the appointment that Patty said i was still able to make, I wasn't able to be seen and was charged a $50 dollar fee due to a misunderstanding. Several times during my interaction with Patty i said, "I really think this is a misunderstanding" but she unprofessionally would say, "I don't think so" or "the last thing you said is you'd be here". But again, because I was hung up on, I was unsure of what the agreement was. The last thing I recall was I was being rescheduled to May. Customers aren't always right, but they should always feel heard. I wasn't trying to make an excuse, I simply was trying to explain my side of the misunderstanding but I was dismissed. Again, the staff here is always great and this was my first time interacting with Patty. Just wasn't the best experience compared to my prior visits to Huffman Family Dentistry.

Photos
Huffman Family Dentistry - Alaska Dental Society 2011

Alaska Dental Society 2011

Huffman Family Dentistry - Huffman Family Dentistry

Huffman Family Dentistry

Huffman Family Dentistry - Huffman Family Dentistry

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Huffman Family Dentistry

Urgent Dental Relief - generaldentistry - Updated October 2026

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