Reception has always been friendly and seemed to be glad to see me. Technical staff were ALL…read morefriendly and made me feel as if they knew what they were doing. Steph, especially, took her time, never seemed to rush, and explained everything she was doing as she did it. Doc Nordstrom is what a patient wants in someone working in our mouths. He was friendly, seemed genuinely interested in ME, and never made me feel like I was in an assembly line like many other medicos. I hope you understand that I hope I never see you again but you folks are where I will go if I need what you do. Thanks to all of you.

Oral surgery is never on anyone's list of things they look forward to. I unfortunately needed it…read moreand was sent over today by my dentist's office because they were concerned they would be unable to successfully complete a complicated extraction. Dr. Nordstrom and his staff were very nice. The office is beautiful. My experience here was similar to experiences that I have had at other oral surgeons. They expected some payment upfront, gave me an estimate- all standard stuff. It wasnt cheap, but in my experience oral surgery never is. The surgery went as expected, I was reasonably comfortable, but not without some discomfort, but I chose to be awake because sedation would have been much more expensive, so again, this was to be expected. When the doctor sensed I had reached my pain threshold he paused and added additional pain medication which in appreciated. In the past I've had some doctors not do that. The reason for 4 stars and not 5? 2 reasons. One the main gal in the lobby was somewhat off-putting. She talked a mile a minute and it was very hard to follow her directions. 2nd, they didnt ask me or offer any kind of payment plan, so I dont know if that was any option. My bill was enormous. If i hadn't had an FSA, I would have been screwed.

Good care and very nice folks. I had an extraction of #4 upper tooth root. The billing however was…read moreanother issue. They charged me for a consult which they did not do but had other excuses why they charged me for it. An additional $230.00 in addition to the over $800.00 for the extraction. Shop around as they are quite expensive when compared to others in the area.

this company and Dr. Holloway do not care about their patients. They care about making money. Shut…read moreup for an appointment after two months. Nervous about having a vagal reaction to having a tooth removed took a Xanax 30 minutes prior to arriving and because they say I was under the influence it was not legal for me to sign away my medical release. They canceled my appointment because I got angry that they canceled the appointment. They refused to reschedule a new one. Again, these people don't care about their patients. I cannot in good conscience. Recommend oral surgery associates of Alaska or Dr. Ray Holloway.

I was referred to Anchorage Oral and Implant Surgery by my regular Dentist, to have 4 broken molars…read moreremoved under IV sedation, as I'm very scared of going to the dentist. I had a successfully avoided the dentist surgery for 32 years, until pain from these broken teeth took me into the Dentist office. My regular dentist thought it better to have me sedated, and sent me to Dr Sashi to get the work done. I admit to being quite terrified - even just getting in one of those tilt-back chairs has me a nervous wreck. Tristan was my dental technician, and she was very warm, kind, understanding and welcoming. She took some kind of X-ray, where i had to sit, and put my chin in a tray, and it took no time. Dr. Sashi examined my mouth, and he explained everything. I said "Are you good?" (Trying to inject humour into the situation, to ease my nerves) and he said "I'm very good" i said i like that confidence! I knew he was good from all the reviews I'd seen about him. I was taken through to my treatment room, and given a blanket. I had a blood pressure cuff attached, sensors on my chest and stomach, a finger device, an oxygen tube into my nostrils, and the IV was started. This took, what seemed like seconds to get all this done. The injection to start the IV was quite literally painless, i barely even felt it. However, i didn't immediately fall asleep, so i started getting nervous like "Hey, I'm awake over here" But the next thing i know, I'm awake, with a big ice bandage round my head, and gauzes sticking out of my mouth. Quite dizzy, and not able to walk well yet. My friend who had driven me to the appointment, and waited while the surgery was completed was in the room waiting to escort me. I was mumbling, probably nonsense, and hugging all the staff in sight *facepalm* but i was quite loopy from the anaesthesia, so i can be forgiven for this. I was given an aftercare package, that is very thorough, and has do's and don'ts, and what you should be doing on each day following surgery. I haven't experienced a huge amount of pain either and i had turned down strong painkillers, but was told to call back for a prescription if i felt i needed it. Ibuprofen and Acetaminophen has managed my pain levels thus far. I am very happy with my extractions, and the stellar treatment i received at this Dental Surgery, and Dr. Sashi is indeed "Very good!" I do recommend this place.

I've had several posts put in, two bone grafts, and a root canal performed by Dr. Reinbold. These…read morearen't fun but really the discomfort in the chair is pretty minimal once you're numbed up. Recovery has always been surprisingly fast to me, suggesting to me the damage was minimal. I've used some of the medication to reduce swelling, but never any of the serious pain meds. Just didn't need them.

I went here for years and do NOT recommend. They consistently overcharge and I had enough when they…read moredecided to do an extra procedure on my daughter without coming to me first. She was taken from the lobby and then waited by herself in a room for 45 minutes before being seen by anyone. The extra procedure they did on her was $1,000 extra and they had no problem billing that amount. The extra procedure took 3 days to recover from and I would not have said yes to it. I called several times to speak with a manager and despite leaving messages with people and on voicemail, the manager never responded. I just got calls from the front desk asking to be paid. When I told them that I was changing dentists and wanted to leave with no bills they said I was squared up -owed nothing. Months later they called me about a payment that they found I owed. I could go on and on, but not worth any more of my time. This place is overpriced and unprofessional.

My sister added an appointment which happened to be the worst appointment she's ever had in her…read moreentire life. The dental hygienist was inappropriate and mean. My sister's been a nurse for years and the dental hygienist berated her about her presumably high blood pressure. She then went into depth about "teaching" her about her teeth and gums, and proceeded to poke her gums until her entire mouth was bleeding. She felt shamed and violated. This woman should be held accountable and/or fired. The appt was around 11 on November 3rd. I'm guessing she has had other complaints. And you've just lost a client who also owns her own business and has sent people to this dental office as well.

Was undecided to even write this review but it's the right thing to do; Go anywhere else! At…read moreAAOCS, they treat you like you are more important to them for their cash flow instead of as a human. There was inconsistent, vague or no communication and they are quick to be rude. If you are confused as a result, it's on you! This refers to everyone at their front desk and Dashow, who disregarded our concerns about misinformation and lost his professional composure toward us in the waiting room. Not sure how the procedure itself went, he didn't bother showing up after to update on anything. Called the office and had to settle for copies of the medical notes instead of talking to someone about what was done and forget about aftercare or asking questions about what to expect during healing. Went to other medical professionals to get aftercare and frankly, was relieved not to go back to that office. Their office space or patient rooms are not private; you can hear conversations from treatment rooms and patients moaning from pain while you sit in the waiting area. One visit while I was waiting to be seen, a parent told the front desk they had to leave because it was hard for them to hear their kid in pain. When I set up my original appointment, they were in network with my health insurance. By the time I got to my first appointment, they were no longer in network but didn't bother to tell me until I checked in, then they were all about getting paid. I should have taken that as a sign of how they treat people and run their office; BADLY!

Dr.Dashow and his staff were so patient and kind with my autistic son. Taking the time to answer…read moreall of his questions and listen to his concerns really made the experience so much better for him. I would definitely recommend this office for anyone, especially for those needing a little more understanding and thoughtfulness.

Dr. Encubus did three fillings and sealed my two-year-old son's teeth they gave me an estimate…read morethat I had to pay $50 of a 1000$ bill because I'm double covered . The procedure went well received a bill for $200 . The billing department wouldn't work with me at all, matter of fact she threw away 15 years the future service over $200 she claimed that the $200 was for sedation and management for a 30 minute visit that I never received a phone call back from them to see if my son was even OK after the visit BTW this was his first time being sedated . I don't understand what management means. But I'm sure a phone call to see if he's OK is involved . Basically their billing department is NOT willing to work with you whatsoever on anything and I do not recommend going there there are many of other pediatric dentist in anchorage that will work with your billing that doesn't want to lose your services for 15 years . In addition to the woman on the phone was rude inconsiderate to my needs and try to brow beat me by saying it was my fault by signing this estimation paperwork. What's the point of having estimation paperwork when they're not going to live up to their end of the bargain ? I talked to my insurance company and they told me it was the way that they coded the bill was the issue I asked her to code it in a different way using the word sedation only not sedation management she said she was not going to do that. I asked to talk to the doctor or the owner so we could work something out she refused to let me do so. It's not the $200 it's the principal at this point.I am challenging the $200 with my insurance company writing a letter and having to fax it in etc.

The best!!! The whole experience, from the reception staff to the dental assistants, and…read morehygienists, Dustin has assemble the best staff. He took over from his predecessor and kept the ball rolling. I even had a root canal that was one of the least painful procedures I've had in decades. The whole experience was what I could actually call a joy. Nobody likes going to the dentist, but if you have to I highly recommend Advanced Family Dental Care.

Initially loved this place but after my child was recommended to have care that would have not…read morealigned with her cleft care plan i chose to move to a new dentist. Their billing was always problematic as they weren't preferred but i always did the leg work to get things paid - after a divorce and insurance issues (deciding what parents was primary of the minors ) it was determined that 2 claims needed to be redone and my insurance reprocessed them and paid - i spoke to Sabrina to inquire and was told they sent the money back / regardless of who said what they NEVER CALLED ME TO CHECK ON ANYTHING- i brought a letter in and asked for proof of the call and was told to leave the office - beware if this office or your insurance isn't a preferred because the common theme is "we will do our best" Or the insurance is the problem - funny i was able to solve all issues with a phone call!!! A simple call from them to me was all they has to do but here we are -