I canceled my appointment due to family emergency and I wouldn't have made the appointment for the…read moreday, the front desk told me that if I called to make another appointment I would have to put a deposit down, didn't mention how much and why I would have to put a deposit down. I honestly didn't know dental office take deposit for appointments, like is this a lash or nail appointment which that requires a deposit? And I saw a review where someone didn't get their deposit back. Honestly every time I come here I never felt the staff being friendly when checking in and out.

Anchorage Dental Group's owner has refused to refund a $1000 deposit that I paid on September 24,…read more2020 for a dental implant to be performed by James Hyer DDS. Shortly thereafter Dr. Hyer retired. In the year and a half since then they have not hired a practitioner who is able to perform the surgery. Despite repeated attempts to receive a refund I am told various reasons why they just can't get around to it. For example the office manager is not authorized, or the owner has to approve it, or they have to check the records, etc. This is been going on for months. In my opinion it is unethical and unprofessional to take a patients money for a particular service, then fail to provide the service, and then fail to address the return of the deposit.

In Anchorage Dr Paige extracted a tooth and made it so much easier and the pain was minimal. Thank…read moreYou!!!

I have been going to Affordable Dental Care for several years now…read more Recently, I broke my crown on my tooth and the front office was able to get me in the next day. When I made the appointment. They were concerned as to whether I was in pain or not. I let them know I wasn't in pain but it was uncomfortable. I went in for my appointment and from the front office to the Dentist, Dr. Lehneis and the two assistants, Rachel and Kang were all so professional, knowledgeable and kind. The whole time, they were concerned as to whether I was uncomfortable or feeling pain in anyway. Also, the cost was not as much as I expected it to be. I will recommend this dental office to anyone that is looking for a new dentist. Thank you so much for your help and care.

I was referred to Anchorage Oral and Implant Surgery by my regular Dentist, to have 4 broken molars…read moreremoved under IV sedation, as I'm very scared of going to the dentist. I had a successfully avoided the dentist surgery for 32 years, until pain from these broken teeth took me into the Dentist office. My regular dentist thought it better to have me sedated, and sent me to Dr Sashi to get the work done. I admit to being quite terrified - even just getting in one of those tilt-back chairs has me a nervous wreck. Tristan was my dental technician, and she was very warm, kind, understanding and welcoming. She took some kind of X-ray, where i had to sit, and put my chin in a tray, and it took no time. Dr. Sashi examined my mouth, and he explained everything. I said "Are you good?" (Trying to inject humour into the situation, to ease my nerves) and he said "I'm very good" i said i like that confidence! I knew he was good from all the reviews I'd seen about him. I was taken through to my treatment room, and given a blanket. I had a blood pressure cuff attached, sensors on my chest and stomach, a finger device, an oxygen tube into my nostrils, and the IV was started. This took, what seemed like seconds to get all this done. The injection to start the IV was quite literally painless, i barely even felt it. However, i didn't immediately fall asleep, so i started getting nervous like "Hey, I'm awake over here" But the next thing i know, I'm awake, with a big ice bandage round my head, and gauzes sticking out of my mouth. Quite dizzy, and not able to walk well yet. My friend who had driven me to the appointment, and waited while the surgery was completed was in the room waiting to escort me. I was mumbling, probably nonsense, and hugging all the staff in sight *facepalm* but i was quite loopy from the anaesthesia, so i can be forgiven for this. I was given an aftercare package, that is very thorough, and has do's and don'ts, and what you should be doing on each day following surgery. I haven't experienced a huge amount of pain either and i had turned down strong painkillers, but was told to call back for a prescription if i felt i needed it. Ibuprofen and Acetaminophen has managed my pain levels thus far. I am very happy with my extractions, and the stellar treatment i received at this Dental Surgery, and Dr. Sashi is indeed "Very good!" I do recommend this place.

I've had several posts put in, two bone grafts, and a root canal performed by Dr. Reinbold. These…read morearen't fun but really the discomfort in the chair is pretty minimal once you're numbed up. Recovery has always been surprisingly fast to me, suggesting to me the damage was minimal. I've used some of the medication to reduce swelling, but never any of the serious pain meds. Just didn't need them.

Having just moved here from Portland I needed to find a new dentist for my family…read more I had been to 5 dentists in Anchorage before I finally came to Health Centered Dentistry to see the amazing Dr. Mishler. I have very high standards. Dr. Mishler did a crown and he exceeded my high standards. My husband is afraid of dentists, but Dr. Mishler has a very calming presence (he is so good with children!!), my husband was able to relax while several of his Mercury filings were replaced in 1 visit. I wouldn't go anywhere else.

I went here for years and do NOT recommend. They consistently overcharge and I had enough when they…read moredecided to do an extra procedure on my daughter without coming to me first. She was taken from the lobby and then waited by herself in a room for 45 minutes before being seen by anyone. The extra procedure they did on her was $1,000 extra and they had no problem billing that amount. The extra procedure took 3 days to recover from and I would not have said yes to it. I called several times to speak with a manager and despite leaving messages with people and on voicemail, the manager never responded. I just got calls from the front desk asking to be paid. When I told them that I was changing dentists and wanted to leave with no bills they said I was squared up -owed nothing. Months later they called me about a payment that they found I owed. I could go on and on, but not worth any more of my time. This place is overpriced and unprofessional.

The best!!! The whole experience, from the reception staff to the dental assistants, and…read morehygienists, Dustin has assemble the best staff. He took over from his predecessor and kept the ball rolling. I even had a root canal that was one of the least painful procedures I've had in decades. The whole experience was what I could actually call a joy. Nobody likes going to the dentist, but if you have to I highly recommend Advanced Family Dental Care.

Initially loved this place but after my child was recommended to have care that would have not…read morealigned with her cleft care plan i chose to move to a new dentist. Their billing was always problematic as they weren't preferred but i always did the leg work to get things paid - after a divorce and insurance issues (deciding what parents was primary of the minors ) it was determined that 2 claims needed to be redone and my insurance reprocessed them and paid - i spoke to Sabrina to inquire and was told they sent the money back / regardless of who said what they NEVER CALLED ME TO CHECK ON ANYTHING- i brought a letter in and asked for proof of the call and was told to leave the office - beware if this office or your insurance isn't a preferred because the common theme is "we will do our best" Or the insurance is the problem - funny i was able to solve all issues with a phone call!!! A simple call from them to me was all they has to do but here we are -

Terrible Admin policies. They threatened to charge my daughter $50.00 for an appointment change…read morewhen she woke up with strep throat. They charged me the same for a late fee when I have never been late in almost 30 yrs of being a patient. Our family has used them for our entire adult life. Braces for the kids, fillings etc. We switched to Alpenglow and found equal service and care without the uncaring sterile fee structure. Scott N.

The staff at this dentist office is fantastic! They go out of their way to help their patientsread more

The Dental staff was nice and friendly. They even tried to accommodate me and my wounds from my…read moreautoimmune disease. The doctor though was not nice. I guess because he thought the numbing gel was suppose to numb things he could stick the needle in and move it in any direction he wanted to. When doing a cleaning his tool caught my lip and was pinching it against my tooth i tried to move my lip and he got angry. When he pulled my tooth he was yanking and hit my front tooth. That front tooth cost me a lot of money. Its a cap and it hurt so i touched it to make sure it was ok and the doctor got very curt telling me to put my hands down and do not raise them again. I was thinking," your right I raise them again I'm going to jail. You think you can talk to me like that and treat me this way?" The next tooth he pulled he didnt try to yank he added slow pressure like they are taught to do. Too bad he did not remember with the first one. Its wierd how hard they were to pull when he said they were severely infected and unsavable. My body seemed to disagree. Its ok i wanted one of them pulled anyway but lying is a huge peeve of mine. I dont understand why he would do it and why he thought I would not know. Was it because we were in mountain view? His staff looked freaked out a little when I told them I am a vetran and i would be running any prescriptions by the VA pharmacy. Turns out the VA will not fill it since dentist are not covered by the VA community care but still I am letting the VA know. That was just wierd. She actually has a support system you do not mess with. I guess if you treated everyone the same your staff would not freeze and get bug eyed when they find out I'm educated and not on welfare. Them doing everything in one visit and the staff is why it gets 4 stars. The assistant running the vac I think was in training too. Everything seemed an oh yah moment for her but thats ok. I dont mind training with me. Not having to make a different visit for everything is what would make me recommend it. Plus i am told other people were making visits in Wasilla because none were available in town and BTY was willing to get me in the very same day. Sometimes you sacrifice bedside manner to get what you want when you need it.

They were so patient and kind. They made it easy to get hard work done. I recommend for families…read moreand individuals.

Best dentist I've been to. Very caring and compassionate. They were able to see me last minute as a…read morenew patient and pregnant. I was having tooth pain jaw pain earache and "T" was able to get me seen. I'm so grateful for this place. I will definitely be coming back.

this dentist office is absolute buns Dana was extremely rude and refused to help honestly I'd…read morerather go to Florida to get my teeth checked than here