I have been to this urgent care 3 times within the past month and they have been very helpful each…read moretime. The staff is very caring and attentive. I always left there feeling like I was heard and taken care of. Best urgent care I've ever been to.

My favorite urgent care clinic to go to go! Excellent care and friendly staff! Loved the on my way…read moreexperience and recommend it to anyone going to be seen!

Came in due to trouble breathing.. From the time we walked in it was maybe a five minute wait! Very…read moreclean organized, and the service was impeccable.. everything was very well organized, and it was very pleasant; compared to a normal hospital visit!! The respiratory techs were great! Doctor Peterson was the treating physician ; he was very knowledgeable! Everyone works together well and I was impressed!!

Don't go to the AFC Urgent Care in Wendell, unless you are in need of actual medical assistance -…read morein that case I would advise you to go elsewhere. I would like to point out that they have no email listed on their contact page here: https://www.afcurgentcare.com/wendell/resources/contact-us/ , only a phone number. So anyways, I went to the AFC Urgent Care in Wendell after I received a cut to my nose in a bicycle accident, which was not life threatening. The front desk receptionist asked me for $100 up front to be seen, and I told them to bill me later - the bill ended up being $191 instead of $100! But let me tell you what happened during the actual visit with the nurse whose name is listed as "Bunn, E" on the bill. She briefly looked at my nose and manipulated me into going to the emergency room at the nearby hospital. Her reasoning was that "our x-ray machine is broken" or some hogwash like that, when all I really needed was for them to fix up the wound. She used some incredibly coercive tactics on me, such as saying I couldn't leave the urgent care without signing a waiver first (???), and then having another lady watch over me in an attempt to prevent me from leaving. She practically bossed me into taking an ambulance to the hospital instead of driving there (I was perfectly capable of driving back home instead of that hospital or the urgent care), and I only agreed to it because I had ambulance insurance that would cover the whole cost of transportation. And the EMTs were pretty unprofessional too, asking me to sign a waiver that stated "I wasn't being kidnapped." Oh, and then the hospital billed my medical insurance $10,000, leaving me with a $2,300 bill for a 2 hour stay, and listed as an "auto accident" even when I told them multiple times that it was just a low velocity bicycle accident? All of you guys can really do better, especially when I wasn't being rude to anybody. In the itemized hospital bill, they are asking for $5,300 for a CT Scan, $252 for a Diphtheria, Tetanus, and Pertussis Vaccination, and $1100 for an x-ray. On top of that the doctor at that hospital billed me seperately (???) for $202? Please, try to take the maximum amount of money you could possibly charge from somebody else, not me please. Maybe from somebody with lots of spare change, robbers. Back to the original issue - the urgent care representative told me "the office manager will call you later," even when I requested to communicate via email, not by phone. They do not give a single damn about their customers it seems. Go ahead, have a good laugh at my expense, and post some glowing reviews to balance out your review average. But I object to most of these absurd medical bills you gave me.

Absolutely phenomenal experience here!…read more From the front desk to the nurses (Lauren is amazing!), to the nurse anesthetist, Stephanie, Dr Seymour who explained and allowed me to watch him perform the nerve block to the surgeon Dr Marc Wood! Fantastic staff, everyone took time to explain everything, clean and quiet waiting area and overall a wonderful experience. Surgery is no fun but the staff's professionalism and kindness made for a less nerve-wracking experience. Side note - parking can be tough. We hit here at 9:45 and there were only two spots open.

Clockwork is the word that comes to my mind when I come to this place to escort the wife for…read moresurgery. Very professional and coordinated work so no mistakes are made at all, incredible amount of paperwork verified and signed by everyone involved to confirm what is being done. The care and compassion exercised by the team reassures the patient that the outcome will be the best. Great place to have surgery, wish all hospitals would learn from them. Doctors are the best I have seen, from the anesthesiologist to the surgeon, great team!

every one there from the staffs to the doctors were very professional kind and caring and very…read moreattentive. I received such "tlc" I didn't wanna leave! In the past I was afraid of needles and hated the smell of the hospitals and never thought that I would miss staying in one but I missed this one. I highly recommend this facility to anyone. Jamie defusco

Came in with a strong possibility of a blood clot in my husband's leg. He has a history of blood…read moreclots having had a pulmonary embolism and years prior open heart surgery, etc. On medication for blood clots. He woke up in the morning with a swollen red and very hot leg so of course that was our first thought. Got here at 8:50 AM. It is now 1215. We're still sitting here. They came in and did a Doppler on his leg a half hour ago but we're still waiting for word about their findings. Over three hours, we are starving and my patience is growing thin. I asked a nurse what is the delay? She seemed a little bit annoyed because she was not "our" nurse. I see signs everywhere saying they're driving for a five! They're not striving very hard. Even if they just sent someone in to check on us from time to time? We just feel very ignored. Finally released after 1pm. Dang! But so thankful it's not a clot, cellulitis ( still not good but not emergant. )

I have been going to Garner Internal Medicine for many years now. They have always been friendly,…read moreefficient and helpful. They were very good at helping me discover and work with my cancer. They take very good care of their patients. Getting to know them and asking lots of questions (which they should). They also listen to what I have to say and take it into consideration. If you need a primary care physician I would highly recommend that you check in to Garner Internal Medicine.

I started going to this practice when my primary of over 40 years retired. I am very pleased…read morewith this practice. Dr. Meyer is very attentive and so are all the members of this practice. If they say that they will call you they are true to their word. Highly recommend.

We have been with Dr. Helton since my twins were born 16 years ago. Dr. Helton has always been…read moreprofessional, caring, friendly and trust worthy. She has always taken the time to answer any question that I or my children have, whether it be about their health, struggles at school or just any question about life in general. She is very knowledgeable about their medical history and helps us make decisions based on what is best for each child. She has seen us through serious illnesses to simple ear cleaning. My children feel very comfortable with her and enjoy the personalized care that Dr. Helton gives. She is patient and explains things directly to my children in words that they understand. My kids do not want to see any other doctor. I highly recommend Dr. Helton and Carolina Kids. Tammy Bernard

This practice is Horrible. Multiple times I have brought my children here only to be told by the…read moredoctors that they don't know what's wrong with them, or there is nothing they can do to help them. Then at the end of the visit to be told that if it gets any worse make sure to bring them back in. The office staff is horrible and completely useless. No customer service experience or just basic human compassion. Multiple times when calling to schedule an appointment they have told us just to come in now, then when we get there with the sick kids they tell us that we are past the cut off time of walk in's and that we would have to schedule an appointment, or wait to be seen but they can't give us an estimated wait time. This used to be a good practice when Dr. Fore, and Dr. Nickaba were there. Such a shame that is has gone down hill this much!

I've been a patient with Dr. Jo for at least a decade. Recently though, now that nurse Tara is…read moregone, customer service has gone WAY down. I don't get return calls, don't get return messages, been trying to get a prescription filled for days now. Whoever her new nurse/assistant is, they need to find a new profession. It's NOT ok to mess with people's medications. If you tell me the meds are going to be ready today, I expect them to be ready today, not be told I still need to contact the prescriber even though I've already done that twice. Please bring Tara back. Oh and I have no issues with Dr. Jo... she's an amazing doctor. My gripe is about the staff around her... get a new nurse, a new billing department person or at least MORE of them since they never call back when you're attempting to call in and make a payment or inquire about a bill but they're quick to call and try to collect $$ a day before your doctor's appt or else you can't come if you don't pay the balance. I called the billing department last month at least 3 different times before someone finally hit me back. Then I had to get some info and call her back, again she didn't answer, I left a message, she never called me back. I ended up calling her back a week and a half later. Yall need to give training on good customer service bc it's seriously lacking there now. Hasn't always been like this or else I would already no longer be a patient there.

Appointment was easy to set. Alan listened and explained…read morewell. I am receiving excellent care.

August 15-16 (Friday-Saturday) I went to the ER after…read moreexperiencing crushing chest pain, jaw pain, with perspiration. I was visiting from California. There were some things that could have certainly been better: communication was a big one! That being said, there are employees that truly touched my heart and here is my "angel" list! Porscha (ER waiting room) found myself, & my brother & sister-in-law a place for us to eat some food. She was already an hour past her sign out time! Dominique Koomson,PA (Cardiology), was so empathetic, caring, and explained a plan for my optimal health care safety. I needed to stay overnight & have a cardiac catherization the next morning. Next, we were in ER Holding. Ashley (ER Paramedic/RN), who was working extra for staffing, checked on us & asked if I was having any chest pain. She offered us food & drinks. Craig (ER Tech) secured my sister-in-law a recliner instead of a 2 chairs because staying overnight was our only option at 11pm! Kacie (Day RN) helped my anxiety & prepared me for my catherization. She communicated fearlessly with Shae (Charge Nurse) to resolve scheduling issues. Shae was informative, caring, and worked with Bed Control & the Cath Lab to alleviate many, if not all our concerns. Benita (8th Floor RN) saw to my safe recovery before I was discharged to my family's home. Dr Mohit Pasi and his staff made sure that I had films & copies of my test results. I even had Nitroglycerin called in for me to make my travel home safe. Needless to say, I made it home to San Diego safely. My cardiologist was pleased with my care in Raleigh. My follow up appointment went well. Please make sure administration knows that these "angels" were very personal to me and my family. Thank you, Elizabeth Donner

Not only did they misdiagnose a severely inflamed gallbladder with a UTI and sent me home in pain,…read morethe nurse was literally taking nurse courses for SCHOOL while I was in her care. They also let an IV drip out of the bag or my arm into my lap to the point it was soaking wet and I was shivering. I passed out multiple times and they left me for HOURS. After going home and getting a second opinion from WakeMed, I had to go into surgery THAT NIGHT. I honestly should've sued for negligence. I will be reporting this .