I've used FastMed Urgent Care (the name has changed a couple times over the years) since I moved to this area in 2004. They've been a (literally) lifesaver to me and my family when we needed emergency care (such as stitching wounds) and when we needed care on holidays outside our GP's office hours. My husband and I are disabled and have chronic health conditions that can't always wait a few days for our family doctor's office to re-open or for an appointment to become available. They've always provided excellent care and the staff is awesome. Wait times can be non-existent or two or more hours, depending on the number pf patients, but you can go online and get on the list before you leave home. It's much better than waiting around at the hospital ER! There are two waiting rooms, one a "well room" for injuries and other non-contagious illnesses, which is vital for my husband because he's on immune suppressants for his organ transplant. There are tvs in both, and internet is available while you wait. (But bring a book or some crayons for the kids). X-rays can be taken onsite, which even my family doctor can't provide. Of course they take care of insurance, and you may not even have a copay (my insurance company prefers the urgent care over a hospital ER and passes the savings onto me by charging it as an office visit rather than an ER.) Check with yours - you may save money as well. They also provide drug testing for employers, school physicals for the kids and immunizations. Immunizations, again, may be another moneysaver over a regular doctor visit, depending on your insurance.) I get my flu shots here with no copay, while my doc charges for an office visit! Customer service is awesome. On one visit appendicitis was suspected and they called ahead to WakeMed and had all my info transferred so they were ready for me upon arrival. I didn't have to re-fill out forms, etc. This was reassuring and eased the emotional trauma since my life might have been in danger. I've always been treated respectfully and listened to, not just blinked at and pushed out the door, even when the clinic was very busy and full of waiting sick people. Highly recommend FastMed! Thanks! read more

They are only interested in getting you in and out of the building to collect their money from your visit. I came in with a bacterial infection, paid $200 and it was still present after I finished their given prescription. I came back in, paid another $200 and they told me they can't help me and maybe it's viral, they really don't know. I still have the infection now, over 3 weeks after I initially got it. If I was a doctor, I'd be embarrassed that all the time and effort I put into my degree resulted in a job just scamming the sick for a paycheck. What a waste of human potential. read more

Why is this place so hot and stuffy? They have the heat on at a facility where germs are everywhere and circulating in the heat! Why do you think doctor offices are cold? I had to step outside. I came here to get better not get more germs! 9:30 am read more

Perhaps this location is going through a rough patch. On the 18th of September, I visited here having made an appointment for 4pm. This was not helpful in that I waited until after 4:30 to be seen. I had fallen in my home, September 15th, having tripped over an empty milk crate, landing on my right side - full on. Bruised and scraped, it didn't appear to be all that bad. Until terrible groin pain ensued. At urgent care, my exam and x-rays revealed nothing was broken. I was told it was probably a muscle strain (I volunteered to use a cane for the days leading up to this visit). The NP who I was seen by stated that he didn't see anything on the x-rays, but that he would read them that night and call me with any update. I left there with a pain killer and muscle relaxers. I was also told to use Aleve (Naproxen Sodium) for OTC treatment. I believed that I would heal pretty quickly. When I went to my Primary Care Physician the next week, I was sent for x-rays because her diagnosis was that I could have broken something that this urgent care center missed. She was right, and my x-rays showed I had a fractured femoral neck on my right leg. I was in surgery the next day. Although human beings make mistakes sometimes and not all medical professionals are trained equally, I expected to be directed to the ER should things not get better or get worse. Perhaps I would have gotten treatment sooner, and be 2 weeks ahead of where I am now. Additionally, I have Stage 3 Kidney disease and would have never been prescribed drugs containing NSAIDS if the urgent care center did a thorough evaluation of my health history. It's a good thing that my kidneys were not injured by this prescriber. If you trip and fall, get to the ER. They have current radiological equipment that this urgent care center does not. Better results = better treatment and recovery. read more

I was there before they were scheduled to open. I left thirty minutes AFTER they were supposed to open because no one ever showed up to open the clinic! read more

The Ladies in the front desk are lazy they instantly have attitude and did not want to be their they looked annoyed having to do their job.

Brought my son in for a sports physical. The front desk ladies were great. Jessica and Carol. From the time I walked in to the time I walked out. My provider i had was wonderful. Answer all concerns. I was in and out. Far better then other Fastmed's iv been to. Will definitely bring him back. read more

Candy was my nurse she was very kind pleasant and engaging and made everything a breeze I felt very comfortable with her caring for me she's a blessing to have to the office. read more

Great place to be seen when you're sick. Great docs and staff. Even if you don't have insurance they have self pay too.

I came in for a pre employment drug screen . Julie & Ms. Carol were very nice ! I would definitely return only to this particular location . I had a negative experience at another location so I would stick with this one in the future . They both exhibited top tier service from the medical staff to the front desk ladies great customer service . You can tell they actually care about patients that are coming in . Thanks for all your help ladies ! read more

JUST DONT VISIT THIS LOCATION!! My first review ever goes to this place!!! I was in this location for 3 hours. For only 20 minutes of being seen. They are literally into something else than treating YOU!! From the assistant to the doctor. The Doctor cant barely look into your eyes. The assistant is so DRY it doesn't look like she's dealing with patients!! Es una estupida insensible. If you come here for answers trust me you will go with more questions instead. Do you imagine spending your Saturday morning for NOTHING!!! There's no greeting there's nothing here just dummies getting pay. Excluding the girl sitting in the lobby when you first arrived. read more

This is not an urgent care facility. My husband was not feeling well, headache and blurred vision. They were really reluctant to help, kept saying he needed to go to urgent care instead. We just wanted a blood pressure measurement to make sure it wasn't the problem. Also on the form we needed to fill in there is no option to choose your ethnicity as 'white' only American Mexican or Hispanic or black. Would not recommend this business- also closed at 4pm on the Saturday. read more

I scheduled a 9:15 appointment and at 9:59 I am still waiting. Someone with a walk-in came in after me and got seen before me. It wasn't cheap and I needed seen. I'm never returning. read more

I they have turned into an appointment only facility which defeats the purpose of an urgent care

0800 open time, was first on line, didn't open doors till 0808. no front desk person. waited till 0845 no person yet. asked how long was told they are one the way with no ETA. how does a medical business operate when only one person can check in. I left. won't go back. They could have seen people, or at least made an effort to see if people were in the system. read more

Back here for a follow up. 2hr wait in my car and now going on 1hr wait in the exam room and still have not seen a provider. Also, I have had to advise someone 3 times that this is a follow up appointment and there seems to be a lack of communication between the techs etc... my time is also very valuable. I also understand that this is a walk in clinic, but if you do not have enough providers, do not take on more then the office can handle. read more

The rudeness of the girl at the front desk was uncalled for this morning (Saturday, December 19th) around 8:45-9am. My mom was running a 102 temp with known covid exposure, a bad cough, etc. She was told that it would be a 2-3 hour wait time, they were out of rapid test, and this is the part that upsets me... the 'front desk girl' told my mom that she should not bother waiting because she "would not be given any medicine" and her covid results "would not be available until 7 days". Why is Fastmed lacking in care and professionalism? read more

worst place ever double charge you and can't get in touch with no. one in office or billing the care truly sucked , they don't give you a receipt on purpose so they can take your money ...... read more

Awesome staff - very professional, informative, organized, and friendly even in the midst of a global pandemic. Will definitely recommend. Thank you. read more

FastMed Urgent Care - Family Practice Near Me - Garner, North Carolina

Receptionist was definitely not pleasant as the other reviews state. I am looking to switch PCP after switching to a new insurance, called asking for an appt. with family medicine to se which location can see me the soonest before switching and apparently you essentially have to go in for a "consultation appointment" before getting preventative care done as simple as blood work. It's not like I won't pay you for the services, what are we going to talk about at the intake appointment? What I could've told the nurse when I have nothing wrong with me? I'd totally recommend the Clayton Fast med location because they don't give you the run around or ask "why you are trying to get seen here if you have a PCP already" and they have sooner appointments as of when I called today. read more

DO NOT GO HERE!!! The PA Jon Was so unprofessional I came in with heat exhaustion symptoms and he kept telling me that it's a mystery and its probably viral, and I should go to ER. I told him I had heat exhaustion from working in direction sun and he did not bother himself to consider that as a cause. He had his arms crossed out the entire time with very alarming tone kept saying I have a viral infection without a valid test, I don't know if this is even legal!! He also said they don't have IV fluid to give me at clinic, and when I told him that I know urgent cares can give IV fluid, he said yes to someone with a heart attack he would. Did I mention the receptionist is unprofessional too!!! She is out of her mind. read more

Why bother having a priority appointment when you take a cut finger and sit there yakkking about things that have nothing to do with the patient....telling stories, etc you need more doctors here. I made my appointment this morning, it's was supposed to be priority. Seriously why bother having the priority express. Hated FastMed from the beginning and still don't like them.... if Uncommon Care in Angier was open today In would have gone there. Better not send me a survey it won't be good!! read more

Worst place EVER!!! They lost the best doctor, Dr. Godfrey. This place is like McDonald's, fast drive thru care...without the care! They have lost lots of great people because they are not willing to give personal touch. I'm sure they are plotting to replace their current PAs with robots. They're more concerned with stats than with patience care. I feel for all the new PAs who will not benefit from an experience doctor...something that a text book can't provide. Oh, and if you're elderly person or don't know/have access to a computer BEST OF LUCK GETTING AN APPOINTMENT. You can only do appointments on-line. read more

I visited FastMed 3 times. I've had varied experiences. Once was great, the provider listened to my concerns and history. On the second visit, the provider seemed to lack experience... I felt a bit like a case study. Seemed like a new graduate. I understand that we all start somewhere, but I need to have confidence in the person treating me. Third visit, I had the flu. I needed some relief and they were the closest urgent care. All 3 times, my wait was extremely long. That was terrible, especially with the flu. I will definitely try to avoid this office in the future, based solely on the extremely long wait time. It may not have been so bad if I hadn't heard the staff laughing and carrying on while I was waiting. Nice to have staff that enjoy themselves, not so nice when the provider who walks in the door is the same one you just heard joking around for 15 minutes while I'm waiting. I gave 4 stars because my issues were addressed and the hours/location were convenient. read more

Went in for a scheduled Covid19 test spent 2 hours in there! It was Ridiculous with drive up and drive through operations no one should have to wait 2 hours after waiting 4 days to get tested never again just assume you have it and self medicate! Even after explaining all my symptoms they didn't offer any medical advise medicine treatment all they say is stay home and isolate such BS waste of time read more

Doors say "no appointment necessary" and there is no other signage stating otherwise either before you enter or online so I went for trying to figure out the cause of the severe ankle pain I was experiencing because it was the closest medical facility near us. Receptionist turned around like we were interrupting her conversation with just a curt "Yes?" and proceeded to tell us they were only taking appointments so the soonest we could be seen was the next day despite there being no signage or notifications to support this. So glad I hobbled my way inside in excruciating pain to just to be told something they should have had some sort of decency to at least post somewhere so that I, and anyone else in a similar situation, could have been aware of it beforehand. The only beneficial thing from this visit was being directed to a different urgent care. read more

The care here has been pretty good but theres always an irony to these places being called "fast" or "urgent." You often go from waiting too long in the waiting room to waiting somehow longer in the examination room. Its not always much faster than the emergency room at the nearby hospital. It may be worth glancing at your insurance and seeing which makes sense during the busier hours. Also, the doctors here yell. Im not sure if thats taught to doctors to account for hard of hearing folks, but some of these doctors aim for busted eardrums when asking about your symptoms read more

I had the opportunity to be in FastMed in Garner, NC today. The check in employee was not at all friendly. I feel like it is ridiculous that they required you to keep a credit card or debit card on file that they have access to! Never, ever has a doctor's office required a credit or debit card be left on file to be seen. The Physician's Assistant was rude and very impersonal. I was taken back by his demeanor unfriendly personality. The last think that you want when you're sick is someone who is rude and hateful diagnosing you. I assure you that I will never step foot in there again! Horrible atmosphere and rude staff! read more

I didn't read any reviews prior to our visit -- and I'm glad I didn't. We came an hour before closing and everyone we dealt with was friendly and concerned. We had a room within 15 minutes -- the last room available. X-rays and consultation necessary -- but from entering to exit a total of 1hr 15 min. Friendly, caring and fast. Kudos to everyone on staff tonight. read more

I went in for a walk-in appointment today and Wendis, RMA was awesome! She was friendly and efficient. The Dr./PA I saw was also great. I was in and out in about an hour. Definitely recommend this location. read more

If your patient and don't mind the wait then they get the job done. BUT prepare yourself for a doctor who will look at their computer more than they will you. I have been multiple times and have seen different PA's and the level of care remains a constant. Rushed, unfriendly and cold. The receptionists are always nice though. read more

I was hesitant to go to this urgent care based on reviews but I truly had an exceptional experience here. On Tuesday night around 6:30pm, after about 8 days of a cough and sore throat, I noticed white patches in my throat and was immediately terrified I had strep. I have a toddler and am going on vacation next week so I could not wait on this- I called them and they said they had a few people in there an I'd probably wait 45mins. Well, I had to wait for my husband to get home and watch our toddler, so, I didn't get there til 6:57pm (I live VERY close by!). I was immediately greeted and noticed no one was in waiting room (woo!). The desk staff were very nice and checked me in quickly. I was taken to a room within 10min and the nurse/ cma I had was awesome! Super sweet and not rushing me in any way, she did my throat swab and told me it took 7 or so minutes then someone would be in. The doctor came in about 8 minutes later! Fortunately my strep was negative and I just have some terrible allergies but the doc called me in something for my throat and got me out of there! I was back in my own driveway by 7:45pm! The whole experience was great. Staff was friendly despite it being very near closing time! Rooms and waiting area were very clean and not stuffy! And I got my peace of mind quickly! Thanks guys/ ladies! read more

You will wait 2hours even if nobody is checked in before you, do your own self examination & most important they will prescribe you the wrong pharmaceutical medication and waste your time ! Don't go unless absolutely necessary; even if so think about it a second time. read more

I am a patient of their family practice at this location, and have always had high quality care, little to no wait time, and an easy time getting appointments scheduled. They have seen me for routine check ups and illnesses that pop up on the spot, and each time I have been very satisfied with the services provided. read more

This was a really nice dr office would get you in and be seen quickly now that fast med has taken over service had gone down hill so bad going to have to switch dr office 2-3 hr wait on an urgent care visit. Then staff just says o'well we were busy read more

I took my son in for what we thought was an infected ingrown toenail. The doctor saw that he was severely dehydrated and set up IV fluids for him and suggested we take him to the ER. He had appendicitis. FastMed probably saved his life. We thought he had a stomach bug that was going through our house. read more

I've been here a few times and they are busy- however they get me in and take care of the problem- always nice and efficient

If you get there at the right time it's not a bad place to go. Just don't go during flu season.

I like the speed and the intake nurse. She was thorough and asked good questions and actually listened! I didn't like the nurse who weighed me because she had on perfumed lotion and I have sensitivities to perfumes and lotions. I felt that the doctor didn't really listen to what I was telling him, especially since I was 100% certain what the root cause and treatment was...since I have experienced it so many times before. Because if the intake nurse, the speed and the doctor finally hearing what I was saying it gets a three. I've had better service at the clinic on Hwy 70 in Clayton. read more

Came in a for a check up and was immediately notified of a 2 hour wait time. Was also instructed that you were not allowed to leave or no notification system was in place. Noticed a bunch of nurses just standing around chatting for most of the visit. The friendliest person was the doctor. One of the nurses was busting her butt though, she offered me cold water and was not a chatty patty. The staff up front wasn't necessarily rude but they were not attentive and patient focused. They were only engaged when it was time for me to pay up. read more