Briana and Bryan were amazing at communicating and helping me, great vibesss, very organized store,…read moreas well as great deals ! Totally recommend this place .

Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Great!!! Best spot in San Antonio…read more Make sure you go and ask for Devin! He was great and helped me out a lot

First Joren & Tom are the ABSOLUTE BEST! These guys know their products and offered awesome…read morerecommendations; can't wait to try our treats. Their selection of products was nice, lots to choose from. The prices for their "top tier" products were reasonable, and they had a cool BOGO on snacks. Thanks guys, we'll definitely be back on our next visit to the city!

Great customer service would recommend to anyone. They answered all my questions and recommended…read moreitems that I didn't know I was looking for.

I got exactly what I was looking for from two very nice and very knowledgeable women. They were…read moremuch appreciated.

Tonight I stopped at No Limit Smoke & Vape because I needed coils. The counter attendant was a…read moreyoung woman with black hair that had been dyed light blue in places. She had a difficult time finding the coil I needed, and seemed to question whether or not I knew what I was asking for. She found coils of the right type but not the right wattage. They were .5; the ones I wanted were .15 or .2. She finally pulled out a box that looked familiar and when I asked her to let me see it I saw that it was the exact coils I had asked for in the first place. I told her that was what I wanted and asked for 2 of them. She spent the next minute or so looking at the coils, comparing the one in my device to the ones she was selling me, looking from the .5 to the .15 in a slightly confused manner. I finally said "just please sell me two of the .15." She did. Of course, when I got home and changed my coil and the wattage wouldn't go over 50, I realized that she had sold me the .5's by mistake. So I went back up there to get the right coils. The counter attendant - I would call her by name but she refused to give it to me - never once apologized for giving me the wrong product that I paid $14 for. She actually acted as if I was causing the problem. She said she could only "exchange" one of them. I told her it wasn't an exchange, because it wasn't my mistake, it was hers. She became ugly and rude and I decided it just wasn't worth it. I told her to give me the one coil and be done with it, I just wanted to go home. Here's the thing. I worked in the vape industry for 2 years. I have worked in retail/customer service now for about half a decade. If you want to retain customers, it is not wise to make your customers pay for your mistakes. The right thing to do would have been to apologize for the mistake, to immediately make it right and if that meant she had to pay for one coil then that's what should have happened. I will NEVER patronize that store again. I am not going to spend my hard earned money at a store that has such terrible customer service. The young woman who waited on me needs, at best, a serious discussion with management as to the way to deal with this type of situation. If it were my store, she wouldn't have a job anymore, but that's just me. I hold people to the same high standard to which I hold myself. So, if you want to purchase vape products, my suggestion would be to go to Vape Away in Bulverde. They don't treat you like shit when they fuck up.

Very nice and knowledgeable people. I went in not knowing what I wanted & was honestly kinda…read morenervous to ask. But I felt very comfortable and was impressed on how much product they have to offer.

Truly fantastic selection. Edibles, gummies, all kinds of hemp flower, extracts, hashish levell…read moreblends -- and friendly, knowledgable, helpful personnel. There are other hemp stores closer to me but this store is worth the trip. They have other locations. I assume the selections are the same but the crew at the Bulverde store is the best.

Horrible place that sells defective products and will not refund. I've spent a good deal of money…read morein there over the years but I will not be going back. Not for sure if there is new ownership/management. Very greedy people now, very disappointed.

Sam was super helpful and knowledgeable about all the products. Also, welcoming and friendly. They…read morehave a good selection on anything smoke/vape related.

Gave it 2 stars because who knows? The staff could be nice and they might carry good products. I…read morewouldn't know because they aren't open when they're supposed to be. Onto the next vape shop.

Ehhh, decent experience overall. I needed a new Ghost disposable and the place I normally purchase…read morefrom was closed. I called Gräs to make sure there was inventory and the young lady confirmed stock, answered some of my questions and informed me that she would not be working on Saturday but someone would definitely be available to assist. I made the drive on Saturday and walked in, smalll shop but it looked likey had a decent selection. There was nobody at the counter, but I could hear talking coming from the back. Eventually an employee came out (tall dude with a beard) and nodded at me. I asked if they had any Ghost disposables and he looked at the shelf and said "we got one" and looked at me so I asked what the strain was, he read the box and put it on the counter. I asked if they were expecting more stock soon (the young lady I spoke with on Friday said they were, so I was just trying to confirm) and he just said "hopefully". Okay, fair enough, so I said yeah, I will take it and the total came out to $50.00. My eyebrows raised a bit since that seemed kind of pricey but I paid and went on my way. The product itself was good, really enjoyed it, my rating is based on the experience and the lack of any real customer service. The overall feeling was "do you want it or not?" ALSO...once I got home I did a little online sluethery and found the exact pen I just bought for $25.99 plus flat shipping of $8.00. (Sold by an authorized dealer). Will just shop online going forward.

Good customer service and the place was nice and quite recommended if in town or stopping by…read more!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!