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Urban Ritual

4.2 (697 reviews)
ModerateBubble Tea

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Inside
Dharma M.

One of the boba shop I visit at Downtown San Mateo. It has some special drink which you cannot find at other like boba shop like white grape yuzu. It also have limited time special drink. The shop is not that big but it has sitting area. The ordering is via 2 small touch screen. The drink usually ready pretty fast. I like the the white grape yuzu. It is very refreshing.

Joseph T.

This spot has been my go to boba spot ever since I moved to San Mateo. The boba here is fresh and you have the option of customizing your drinks with the selected kiosk options and the comments section. The staff always serves my drinks with a smile, enhancing my overall experience. So far I've tried the POG, Matcha Toffee, Feed me Ube, Crème Brûlée, Crème Brûlée Milk Tea, and Clarified Ube Lemonade. If I had to pick three, I would probably go with the Matcha Toffee, Crème brûlée milk tea and the POG. The matcha toffee I would recommend having a spoon nearby for the surprise once you finish the drink. The matcha itself is pretty good. The crème brûlée milk tea has good flavor and tastes good with or without boba. If you're feeling adventurous, I would recommend trying it with the Ube crème brûlée. The POG is one of their best fruit drinks in my opinion. They have a couple of others but this one is the best out of the ones I remember trying. They also have a seating area and a bathroom in the back so if you wanted to come in and get some work done, that is definitely an option. Overall great boba spot and I will be returning!

Left to right: Feed Me Ube, House Milk Tea, Lemon Tea
Chantel M.

I love how creative the drinks are and how diverse the menu is. I've tried most items on the menu and they've all been pretty good and adventurous! For today, we got a diverse set of drinks: Feed Me Ube w/boba, House Milk Tea, and the Lemon Tea. 1) Feed me Ube: 4/5. This is one of my staple drinks here. I love how they use actual ube and taro paste instead of the powder mix. The powdery taro or ube drinks are always artificial and have a weird texture to me, so I appreciate the fresh ingredients! However, the boba this time was a bit softer than I would've liked. Other times, the boba texture could be good. I wish there was more consistency in their boba. 2) House Milk Tea: 5/5. I'm always impressed when a boba milk tea actually has the tea flavor, and this drink is definitely one of them! I requested for 30% sweetness, and it was exactly as expected, so thank you for that! 3) Lemon Tea: 5/5. I wanted something a bit lighter and refreshing compared to the other two drinks and this really met my expectations. As described, it is reminiscent of a lemon tea you'd get from a Hong Kong cafe. I ordered less sweet, and it was just perfect! Again, tea forward drink, not watered down. Overall, good drinks, with perfect sweetness, even with adjustments! The boba shop itself only has a few tables inside. I typically get it to-go and sip on it as I walk around downtown.

Creme brulee milk tea
Sho R.

I stopped by on a week day afternoon. The place was not busy. I went for a Creme brulee milk tea. That was an excellent flavorful drink.

Pandan corn strawberry
Angela C.

They are known for their matcha toffee boba, but I decided to try their Pandan Corn Milk with strawberry which is an interesting spin on the classic strawberry matcha latte drink. It was pretty light and the boba is quite soft and chewy, but doesn't quite have that resistance to it. The boba texture is still quite good, it is definitely not old which some other places serve. The pandan corn milk strawberry was quite good, although the flavor of the pandan and the corn can get lost with strawberry being such a strong flavor. I would get it if you like these flavors, but otherwise I would recommend their other classic signatures!

pink gold with honey boba (lite ice)
Amy Y.

As you can tell by the number of drinks I've ordered, Urban Ritual is one of my preferred boba places in San Mateo downtown, land of the boba shops. They are good for their high quality ingredients, tea strength, and sophisticated flavors. That's right, sophisticated flavors. Because who else makes pairings like matcha and toffee, white grape and yuzu, or lychee IPA? They also usually have three or more rotating seasonal flavors, and their original location is in San Francisco. My main gripes are that sometimes my tea strength is not consistently strong, and the flavors are very limited. They have a lot more caffeine-free drinks in their selection, but I mainly want tea, and wish I can order some of their caffeine-free drinks with a tea base. The lack of tea strength was especially present the last time I ordered the house milk tea, which should taste great; instead, it tasted like a watered-down basic milk tea. Their popular drink, the creme brulee milk tea, is their black milk tea with a custard dollop and a side of burnt sugar. I'm not into that, but to each their own. I like their fruit teas a lot more, especially since they use fresh fruit purees and pulp. I also really like their seasonal genmaicha and mango sticky rice, which literally tastes like that in smooth liquid form. Their boba is usually good and chewy, yet bouncy. I tried their drinkable mochi and they didn't get the texture right, as it was sandy and disintegrated. They have a mini dessert called the baby brulee, which is basically a mini creme brulee (custard pudding) filled with boba, and torched sugar on top. It's actually pretty delicious with just the right amount of sweetness! Anyways, if you consider yourself to have a "refined" taste for drinks, this is probably your best bet. If you're a basic boba bitch, then probably not (not a bad thing). I usually hover somewhere in the middle.

Matcha Toffee
Desiree Ann Z.

Whoops my previous review I said 3/5 but I clearly put 4 stars haha. BUT ANYWAYS, I went back here recently and I guess they changed their toffee bits? Not sure but, it doesn't have that same crunch texture that I loved from before.. I was so sad! I was looking forward to drinking my favorite toffee matcha drink.. :'(

5/3/25 Decor.
Lee D.

Quality/Quantity - My daughter's favorite boba place. We go OUT of our way to visit all your locations. Today we got the following: 2 Jasmine Milk Tea Hong Kong Milk Tea Again, my daughter's favorite, so all good. Atmosphere - Small to-go only business. Limited street parking. We walked over after dinner. Open 7 days a week from 11am to 10pm or 11pm. Service - Self service kiosk. Counter service. Price - $22 for 3 drinks. The going rate these days. Owner Comment - Congrats on your success since 2018 and with your 3 locations. We are regular customers at all 3 locations.

Rei K.

My favorite bubble tea spot! They even have a location in San Francisco, but I personally prefer this one. Their classic Hong Kong Milk Tea is a must-try, though I also highly recommend trying their seasonal drinks. Seasonal offerings vary by location, so it's always a fun surprise. One thing I really appreciated about this location is that they offer tea tastings--something the San Francisco store doesn't do. Plus, the staff here feels more friendly and welcoming. I usually visit in the night, so it's nice and quiet. There's seating inside, but there are also benches outside, making it perfect for some relaxed outdoor chilling. If you're a bubble tea lover, don't miss the Urban Ritual Honey Pearls--chewy and delicious, I genuinely don't think any other store can top them. My personal favorites: *Hong Kong Milk Tea *Lychee IPA P.S. My favorite spicy mala soup spot is just around the corner--trust me, cooling down with some bubble tea afterward is non-negotiable!

Decor
Lynn W.

Black sesame was extremely THICK! I could not drink it! My solution was let it sit in refrigerator and successfully drink the beverage many hours later. Not fun, felt like I may have choked. Mango sticky rice was very watery. Service was professional. Cozy seating area.

Kate X.

Feed me ube & black sesame rice ball are my favorite drinks to get here. The line moves quickly and the drinks are also prepared quickly as well. There are some tables inside if you want to sit and chill for a bit

Mango Sticky Rice description
Terrysue T.

Came in on a weeknight and the place was empty. My friend and I ordered our drinks at the kiosks. The drinks came out super fast. Within minutes of placing our orders! I ordered the Mango Sticky Rice drink and it was good! The drink name kind of threw me off, and half-way into drinking it, wished there was actual sticky rice inside. The drink wasn't supposed to come with it, but if it had, it would've been an even better drink.

Black Sesame Rice Ball Chrysanthemum Tea

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Ask the Community - Urban Ritual

Does this shop use regular plastic lids or bubble tea sealer?

Regular plastic lids!

Is there WiFi at this location?

Yes

Is this location open already?

Yes! Today is our first day of soft opening

View All 5 Questions

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Urban Ritual - bubbletea - Updated October 2026

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