I have to agree with the negative reviews. I am currently suing Jered and UPM. I hired them to do a renovation of my entire house -- turning a 4-bdrm/2.5 bath into a 3/2.... new bathrooms, new kitchen, doubling the size of the Family Room, upgrading all the windows, etc. After we signed the Contract, he very quickly gutted the entire house (a milestone that triggered another payment), and then everything stalled. Two years later, I got a phone call, "Have you heard? Jered closed down the company, and he is in his way to the airport. He's going to Europe for 3 weeks or so." I was livid! He didn't answer when I called. Finally, he sent a text apologizing. (For taking my money and leaving me with an empty shell?) I have found another Contractor, and they are on track to complete the renovation in 6-7 months (which includes fixing the things UPM did incorrectly). And, I found a great lawyer. We filed a Civil complaint, and Jered never bothered to reply. So, it saves us having to go to Court. We now just need a judge to sign off on it and approve our requested settlement. Jered claims he will just file bankruptcy and not pay back any of what he took from me. If he does that, I will be filing a Criminal Fraud case against him -- if I win, he loses his license AND faces jail time. (With all the phony Contractors ripping-off people who are trying to recover after 2 hurricanes -- the Florida legal system is not going easy on Contractors who take money, but do not deliver on their promises.) read more

As someone who worked first hand with Urban Project and Jered Snelson himself, I want to first advise to in no way hire this company and second, go check Pinellas County Liens. This man will charge you an unreasonable amount and take your money, hire mediocre contractors and take YEARS to not even come close to completion of a project. We hired Urban Projects to add a 480 sq ft. master suit onto our home due to adding an additional member (our son) to our family. We had an understood timeline that had a sense of urgency due to not having enough bedrooms for my husband and I, my daughter and our soon to be born, son. We hired Urban in August of 2021. We were told 8 months to complete our addition. They didn't break ground until December of 2021.....this should have been our first warning! Months would go by with not a worker in site. I was constantly calling and texting for updates.... that were promised "next week" "they will be there tomorrow" "they plan on coming Monday"..... No one ever showed up when promised. What they did do is show up unannounced when they needed to get into our home or someone needed to be there to approve what was being done. Both my husband and I work full time. Urban was made aware of this on day one. Constantly told to alert us when they would need us and we would make arrangements to be there. Never happened. When contractors did show up, they would leave mounds of trash in our front yard for weeks to months at a time. Since a dumpster was never supplied but was a fee that was included in our contract (dumpster on site). Our home was a construction site for 2 YEARS!!!!!!!! This addition still sits un-finished. The selling point for us when we hired Urban was that there would be constant communication as they had an "app" that constant updates would be provided throughout the process. In the 2 years..... the only thing that was ever updated in that app was when he wanted money! Jered, had the audacity to place a lien on our home for 15k for a project he NEVER FINISHED!!!!! If you search on Pinellas County public record liens you will see this has become a common trend for Jered. Which you would think would raise flags against him. Especially since a lot of the projects are not large projects that have a start date a year from what HE "claims" was a finish date. It should not take a year for minor renovations in a home. He falsified information on the lien he hand wrote for our project. The amount he was charging us was outside of our contract amount for what we agreed upon for a FINISHED addition. Which we never got!! This man is a FRAUD!!! He cannot keep anyone on staff except Fernando and his wife Kali. I'm unsure how anyone can work for someone who is as awful as this man is! Jered was just recently found guilty in a law suit from another victim of his fraud! Owed to pay 32k. Do not believe his "5-star reviews" as these come from personal friends of his! Stay FAR FAR FAR AWAY! This experience was the most painful 2 years of our life! read more

Just like Paul's complaint, I have made a formal complaint with the State of Florida DBPR & Pinellas Consumer Protection. UPM has stopped responding and abandoned work on our project at this point. It's been two months since any work was done. Pretty sure Jered is using money from new projects to fund his mismanagement of funds from other projects. Other than Paul's complaint, I know of another one of Jered's old clients that won a lawsuit against UPM for their faulty work. Just to give you an idea, our project started in 2021 and was supposed to be done in 1 year. It's been almost 3 years now! We call and text Jered and he has now stopped responding. He's probably going bankrupt and likely will lose his license soon with all these complaints. read more

I have issued a formal complaint with the State of Florida DBPR, which has been accepted and forwarded to the states legal department Case# 2023025621 I also have a lawyer preparing a lawsuit case against this company. We went under contract in Sept of 2022 with a 12 week estimate to complete. As of July 2023 we had only completed 50% of the work. I terminated the contract hired another contractor and he completed the remaining work in 6 weeks. I made a $56,000 payment toward finishing and none of the work was completed and Urban project Management refused to return my payment. This company lied, misrepresented their capabilities, resources and mis managed the funds that i entrusted them with. They are poorly managed and do not have the financial resources to operate effectively. Because of this they consistently delayed my project and used my payments to fund starting other new project and for personal use. Complete frauds and i hope the State puts them out of business. They do not even have a real office. They operate out of a co-sharing office thats is less than 200sq ft. if they cannot manage and afford a legitimate office space for their own company, why intrust them with your hard earned money. Go visit their office to see for yourself before signing a contract. UPM is run by one guy Jered Nelson. with a constantly turnover of people with fake titles who do not know what they are doing. There is no 'Project Management' just Jered Nelson sending contractors to your project with no management or oversight. The work that was completed had so many errors and things we had to redo its pathetic. Stay away and do not trust them with your hard earned money. They will start out friendly, then lie, delay and mis-use your funds with all kinds of excuses. Many people do not speak up and will not fight back. Florida is cracking dpwn on these companies and UPM will be next. I will be updating this review as the states legal process and my lawsuit progresses. read more

do not ever hire this company they robbed me of $25,000 because Jered Snelson used the money to pay for his children's private schooling total disgrace this company is nothing but a fraud.. they gutted my condo and never did another thing then he tried to tell me that one of his other jobs the water pipes blew up so he wanted more money from me to finish my job until he got the insurance money from the other job this guy has more lies do not ever use this company !!! read more

Great team of design-build remodelers at Urban Project Management! Would highly recommend them for kitchen and bath remodeling, or whole home full service remodeling! read more