I'm extremely disappointed with the overall quality of the coop I received and broken coop door. The coop door is designed to slide shut; however, it is too small for the opening and does not stay in place. It falls right off, and does not properly secure the coop or protect my chickens. Additionally, the latches on the outer door are cheap and does not latch close to secure the outer door.  This is a significant safety concern and makes the coop unusable as intended.  The cheap materials used do not reflect the price paid for the coop. Based on the cost spending $1,024, I expected a much higher level of quality and durability.  The quality is what I would expect ordering off Temu or Amazon and receiving a cheaply made product from China. I am extremely disheartened given the statements on Urban Northen Coop's website claiming their commitment to building quality coops, attention to detail, and improved designs. Based on those representations, I expected a product that would meet a reasonable standard of workmanship and functionality. The coop I received does not meet those advertised standards. Receiving a product of this condition is unacceptable. I genuinely regret purchasing this coop from Urban Northern Coops. read more

Urban Northern Coops - Bird Shops Near Me

I really wish I had come here first. I bought the metal coop, and it arrived in two boxes. The roof panels were packed in one of the boxes at the very top and bottom, with the rest of the contents sandwiched in between. Those were the pieces that were damaged because of how poorly they were packed. All four roof pieces were damaged. I'm now on my 11th email with customer service, and it seems like my replies are going to different people each time. The responses feel automated and nothing gets resolved. They kept asking for pictures, which I already sent. Then they told me they don't cover dents or dings, even though I had clearly shown that the pieces were snapped in half. After that, they stopped responding. After emailing again I heard from "Bill," who seems like just another random person, and now we're right back to being asked for pictures again. Save yourself the regret and do not buy from here. read more

If I could give it 0 stars I would. From the time I received the coop I have had nothing but problems with it. It arrived damaged. Splintered wood, misaligned tray and warped wood. I contacted the owner, Alan. He refused to send a prepaid label to return the defective coop. After just a few days of sitting in our yard unused the roof started to peel on the first warm day. The back door has blown off twice now with just a little bit of wind. They advertise they ship from US. Only because their coops are shipped from CHINA to them and then shipped from the US. I have found their supplier and all shipment dates. I have taken several photos of the damage; it is clearly not solid wood as advertised on their website. It is constructed by staples and very small screws/nails that once screwed in won't hold because the wood is so soft and flimsy. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I would also like to point out they only publish the 5 star reviews to their website. I wrote an honest review, and it was never published. I have found this to be the case with several others who have purchased form the. read more

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Buyer beware! This company is currently doing business as Urban Northern Coops (no new Yelp page). This scam artist company is masquerading as a "family run" business... some way to raise a family?! Teach your kids how to mislead people and rip them off just to make a quick buck... they should be ashamed. We found UrbanNorthern.com on Craigslist. We THOUGHT we were supporting a local business buying locally made products. This company falsely advertises their products with images of other similar chicken coops. The product descriptions are vague and deceptive. They mislead people that their products are made in US with comments on their website like "shipped from the US." Their products are really made in China and the quality is not even close to what they suggest on their website. They display dozens of 4- and 5-star reviews on their website... reviews that THEY control, THEY filter - shoot, THEY probably even write them themselves. These coops are very cheaply made with thin strips of wood STAPLED together. The latches and hinges are so thin... a raccoon or any predator with any amount of strength could bust through. Our coop is only a couple weeks old and the latches are already failing and the "asphalt roofing" is already bubbling and separating from the sub-roof. There is NO way this coop will survive one winter here in the Pacific Northwest. They market these as "predator safe" yet their coops don't even have floors. We found the exact same chicken coop - I MEAN IDENTICAL - on Wayfair for almost 1/3 the price we paid. We tried to get a partial refund - so we wouldn't feel as ripped off but they refused. Don't waste your time or your money with these guys! read more

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Absolutely DO NOT order a coop from this company. What you order is not what you get and when you try to do a return they will not work with you. No one answers the phone or returns phone calls. The coop is an absolute piece of crap, made from kindling. It is thinner than particle board. The same thickness as wall paneling used in a home from the 70's. The water from rain comes right inside, soaking the inside of the coop. I disputed the charge with my CC company, since the business refused to allow me to send it back for a full refund. I won the dispute. THEN, two months later the company charged my CC again as if I had ordered another coop. I filed a complaint with the BBB and the Attorney General in WA state. This company is a full on fraudulent business. They don't even make these coops. They purchase them from Wayfair and other websites of the like, mark them up and list them as "homemade" on their own. Take it from me, save yourself the headache!!!! read more

Do not buy from this company. They are selling garbage. Super thin wood, poorly designed, 5 months assembled and it's starting to lean over and has cracks forming. I regret my purchase every time I go feed the girls which is supposed to be a relaxing activity. read more

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We ordered a chicken coop on August 9,2021. I have many pictures illustrating that it arrived with multiple broken pieces, merely stapled together(!), and is clearly not constructed of solid wood, as advertised. The company advertises this chicken coop, the "Resort Chicken Coop and Run," as solid wood, but it is constructed using staples and extremely thin plywood and are not solid in construction as the company asserts. This "coop" has such shoddy construction; metal is thin and bent/ bends easily, etc. The company representatives, Michelle and Bill, are asserting that there is no plywood in their product, but this is a lie. Plywood is not solid wood. This is of terribly shoddy construction and blatant false advertising; this would not hold up to a mild rain to keep out the rain let alone a storm. These assertions are based on basic logic/ common sense, in addition to extensive construction experience on top of years of experience with chicken coops, poultry, and predators such as raccoons, which are common in urban and rural settings. The product listing also asserts that this product uses "strong galvanized metal mesh wire" when in reality it could easily be bent by a small feline. We have repeatedly requested that the company pay for return shipping to return the product, but this request has been repeatedly denied due to "company policy," in spite of the blatant false advertising and clear shoddy construction. Staples and metal that is so thin that it bends with the slightest of pressure do not offer superior quality. Rather, this is obviously of such inferior quality as to easily qualify for the junk pile. I wouldn't even risk burning the wood as it has the appearance of toxic junk from China. I have attempted to work this out with the company but they are insisting that the scammed customer not only be on the hook for return shipping costs but also initial shipping costs, to the tune of hundreds of dollars. Precisely, the consumer, a victim of an obvious scam, is being expected to not only shoulder the original $219.99 for shipping but ALSO the cost of return shipping, for a minimum total cost of $439.98 in exchange for no product at all, when false advertising is apparent. Of course, retrospectively now, it is clear that this is not an unusual situation with this company, and false advertising is in fact their business model, as evidenced by the links below, including an alert from the BBB: https://www.backyardchickens.com/reviews/urban-northern-coops-resort-coop.11849/ https://www.bbb.org/us/wa/marysville/profile/farm-equipment/urban-northern-coops-1296-1000030400 https://www.yelp.com/biz/urban-northern-coops-marysville I have numerous photos proving my assertions. Replacement parts cannot fix inferior materials/ craftsmanship, nor can they address false advertising claims. This company clearly engages in gaslighting and scamming customers, as they have attempted to do in this case- and goodness if they aren't good at gaslighting! If you've been scammed, be sure to file with your credit card company, lodge a review on the BBB, and file with the Washington state attorney general. They'll try to gaslight you via the BBB, but that alert needs to stay on their profile. The Attorney General response you receive from the company will also be an apparent scam response, but the more complaints the AG receives, the more likely they'll shut the company down. read more

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Please do not buy! Probably the worst purchase I have ever made; flimsy, not fit for purpose, over priced with rude and unhelpful owners. We bought a chicken coop from Urban Northern (it arrived several weeks late) and installed it after Labor Day - it was useless by March. It is very flimsy (the gate, sliding doors and latch all broke within weeks), over priced and extremely poorly constructed (horrendously poor quality). We lost 15 chickens over several months. When we emailed the owner, they denied any responsibility and blamed predators. They would not even send us spare parts. Extremely rude and unhelpful. read more

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Seller has terrible customer service and sells a junk product for top dollar. My coop is 3 months old and already falling apart. The hardware cloth came brittle and already corroded. The roofline is already cracking. We had to add extra screws so it wouldn't sway... and the seller would take our return IF we paid for shipping.... i sent the seller pics, and said she saw nothing wrong, but for $20 she would sell us a new roof line piece. It's only 3 months old. Then the seller said I wanted a free product and if i left honest reviews then I was blackmailing her for my money refunded! read more

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Do not buy from this company! I spent over $1200 on one of their coops, to opening it to cracks in the wood, pieces falling off, wood is extremely cheap and lightweight. I even hired a contractor to build it for us, and he had major problems with the directions! run far away from this company. Doesnt deserve 1 star but had to. read more

Don't buy from this company. The coups are extremely over price and will not hold up to any predators. Very cheaply made. Your better off buying a small shed and putting some nesting boxes in yourself. Plus you'll have plenty of storage room. I may cost a few dollars more but you won't be throwing your money away. read more

Urban Northern Coops - Bird Shops Near Me

Terrible customer service, terrible product. This product is not produced or assembled in the United States. DO NOT BUY!!!!! You can find the exact same China imported coops online for cheaper. They did not design any of these coops. Just living a lie. This company is a middle man. They do nothing but import and then ship you the coops. read more

Very poor customer service. I received the product with two pieces so warped they should have never been packaged in the first place. I contacted the company and sent pictures. They responded that they would send replacement pieces if I paid for shipping. I declined. The actual coop is also made of cheap wood and flimsy screen. Most of the screws split the wood during install. I am not confident that this coop will last even one season. Look anywhere else for a coop. read more

Great option for anyone local to the Seattle area. Most of the bad reviews are around shipping or quality of wood. As these are imported from china i already assumed the wood would be a bit thin. Pickup was super easy and the young kid that helped me load it was a pro on the tractor! Install took less than 2 hours. I added more screws and some wood to reinforce. For the price to quality hard to beat this coop. read more

They try to make you think that they are actually making these coops but in fact, they are not. They order from china once they have your money. They claim it ships from the US and it does once they receive it from China. The cops are not very good quality and shipping damage is almost a positive as the materials are cheap and not packed very well. They do not answer emails in a timely manor and when they do as I found it was someone else's email as my coop had not yet arrived. Once my coop arrived I received an email asking to post some pictures and I did, it was, however, the incorrect pieces I was shipped that I posted so you will not see that on any review site as they select which reviews get used. Do not waste your time or money on this company, they have a poor product, they are overpriced and have poor customer service. read more

I also purchased a coop, though they are now advertising as Urban Northern. I actually found their shipping and product to be fine. Everything was well organized and marked, and my partner and I put it all together in 3 hours. BUT...five months after they charged my card and shipped it I got the same exact charge to my card today. I've reached out and received the same "we don't answer calls" message via phone, and I must admit if I had read even half the reviews on this site I never would have ordered it. Still...I'm happy with the coop, my hens are happy and I will get my money back via a my filing a dispute with my bank. But too bad they have gained such a lousy reputation. I own a business and I know that reputations are hard to earn and easy to lose. read more

This company is URBAN NORTHERN COOP company. They probably have had to change their name a few times due to all the complaints on Blogs and the Better Business Bureau. Unfortunately I only realized this after placing my order (don't be fooled by all the reviews on their website) and now I know this company SCAMS people who cancel. I cancelled immediately (within one hour) and when I contacted them they were still going to charge the 25% cancelation fee (FOR WHAT, NO IDEA, THE TRANSACTION WAS STILL PROCESSING AND NO ITEMS EVEN CLOSE TO SHIPPED) So that 25% is $175 for canceling. The terms of service they point to are not easily seen when checking out and when you try to click on where you would think to read it, it doesn't work. Customer service definitely KNOWS about their scam and were very rude on email correspondence. This company has no morals or ethics when it comes to their product or service, I wish I found reviews before placing an order. read more

I wish I had checked the reviews here before purchasing. THIS IS A COMPLETE AND TOTAL RIP OFF. This is NOT a quality product. The hardware is not like it is in the pictures. Very cheesy and not sturdy at all. A step up from balsa wood. There is absolutely no way this will last longer than 6 months. I had it shipped to Northern Wisconsin. We were in the process of moving. The coop was set up prior to us moving. The lack of quality was reported back to me. When I contacted them - the response I received was snotty. The restocking fee was 25%. And I had to get it back to them within 30 days. We didn't move until after the 30 days. The suggestion I had from them was to sell it to someone else here. There is no way anyone would pay what I paid for it. Absolute trash - do not recommend at all. I will also be contesting the charge on my credit card. Useless customer service as well. read more

I have been requesting a refund for over a month for a product that was never delivered. I am in shock that I'm not the only one to have the same complaint about this company. Buyer beware - these people are scam artists! I have been name-called, harassed and more from the shop owner. Buying from these people is not recommended - take your business elsewhere. read more

DO NOT BUY FROM NORTHERN URBAN COOPS!! This company is fraudulent, I purchased a coop from them back in July. Received product, it is ok not as durable as I had anticipated. I paid $999.98 on my debit card. On December 16th out of no where my card was charged out of the blue another $999.98 charge from Northern Urban Coop. I have contacted the fraud department from my bank, canceled my card and called the business. No one answers their phone and they instruct customers to email them. Well, I have done so probably about 10 times with no answer. I have opened a complaint with the BBB as well as the Attorney Generals. I hope this business gets shut down. To this day, they still have a valid website. read more

I cannot believe I am the not the first one to give this company a bad review because while attempting to get my money back after my 8 week old coop started falling apart, all they would tell me was how this is the first they've heard anyone have a coop fall apart so soon. Well I guess I should have looked at yelp first!!! I received my coop almost a month after the estimated time and it ended up arriving while we were on vacation. I wasn't able to set it up for a few weeks and once I did, it looked alright. A lot of the hinge screws were so small the hinges just fell off and I had to use my own tools to make it sturdy. Not a good first impression, but still not bad. I ordered the wheel kit for $118 (should have done my research, it's normally $60 at Walmart) once I tried putting the wheel kit on, it was obvious it wasn't made for this coop. According to manufacturer instructions it is to be placed on the heaviest part of the coop. Urban Farmers kept telling me "we have plenty of people that put it on the run side with no issue" ok...except that goes completely against manufacturer instructions. They refused to give me more than $60 back for it, after I paid to ship it back myself and a 25% restocking fee. So they sold me an overpriced wheel kit that can't even be used for the coop I purchased (Resort) and they won't refund anything. The email correspondence was completely rude and demeaning. I had many issues with my coop from the first week of use. The ramp completely fell apart. I mean, in 7 days of use came apart in pieces. The coop door and the whole front side of the coop became soft and easily moved. They sent me a replacement front side but what good does that do when the rest is literally crumbling? The nesting boxes are giving way and sagging, the wood that they stated was weather treated is already moldy to which they told me "coops do require some upkeep, make sure to get rid of mold as soon as possible as it will spread, clean with bleach" ok.....how does one go about cleaning a coop with bleach when there are animals inside it?! THERE IS NO REASON WHY MY COOP SHOULD HAVE MOLD AFTER 8 WEEKS OF SUMMER USE! They repeatedly told me they have a 30 day return policy and since it has been 8 weeks that is "FAR" too long and it is now my responsibility. Unbelievable. I paid $818 total for this piece of garbage and it's basically scrap after 2 months. They even accused me of dragging the coop around, no one else has ever had this problem apparently.... I filed a complaint with the BBB and was treated even worse via email by them afterwards. I spoke with Sheena mostly and Alan a few times. Neither would admit any fault or refund my money. Sheena actually told me that my complaint to the BBB wouldn't make them do anything, that they were just a middleman and the outcome wouldn't change. The worst customer service I have ever received. I am so upset with this company. By the way, if you notice their website has all 5 star reviews it's because they give you free stuff if you rate them well. I hope this company gets sued for faulty products. I've never had a company rip me off more than they did. read more

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I bought a coop from them about 1 year ago. I was excited to be buying a made in the US product. The coop was a month late and my chickens had to live in the garage for a month while I waited for the coop to be delivered. The instructions were incredibly difficult to understand because they were not very detailed and it was impossible to tell the difference between some of the drawings of the different pieces. Certain pieces were already split and damaged on delivery. I have had the coop for a year and I feel it was a ripoff because I am now in the process of building my own replacement coop. The nesting box door hinges broke immediately, the hardware fastening the doors was very cheap, warped quickly and had to be replaced. The siding by the hutch door fell off, the stairs are a slick material that my chickens struggled to get up and I had to modify it for proper use. I was called a few weeks after the coop arrived and it was installed and told that my credit card didn't go through and that I would be charged again or I must return the coop. I called back and offered to show my credit card history showing the transaction had in fact gone through.... That issue was ultimately resolved but I feel like the product was very sub-par. Build your own, it probably shakes out to be the same price as the coop kit. I find it very strange that the reviews on the website are uniformly positive but that there are a lot of complaints here on Yelp and on the backyard chickens website... Makes me think that the website reviews are filtered... read more

Please check out our review of the 'Resort Coop.' This is a poor quality coop with very unprofessional business owners. They have been reported to the BBB a couple of times. Please check this our video out before you buy this coop. https://youtu.be/Ks57Q2_846U read more

This place claims to design their own coops but in reality they're just cheap ass prefabs that they probably purchased from Wayfair and marked up. Then they charge a ton to ship and if you want to cancel, charge a 25% fee. DO NOT ORDER FROM THEM read more

I purchased a large coop from you in June. I have 2 other coops - one that we built and one from another builder. Although I love the design of your coop, I am sorry to say that the coop I purchased from you is the worst coop I have ever encountered. The materials used are so cheap and poorly crafted, I'm having issues with every part of the structure! The bottom tray does not fit properly, and in the winter, my poor girls will have an awful draft from the bottom of the structure. I will need to modify it so they don't freeze to death. The wood itself is so thin, the whole structure seems ready to fall apart - it will surely not last a Pennsylvania winter! The egg collection lids are flimsy and have warped horribly in only a few month's use. The water runs down the roof and right into the nesting boxes, soaking my pine shavings and eggs. The dividers in the nesting boxes have never fit properly, so I have less areas for my girls to lay their eggs. The coop had to be modified quite a bit to keep the cleaning door attached to the back of the coop! The tiny latches were constantly opening and the whole back end would fall off in a swift breeze. Pieces of wood are falling off constantly and we are repairing it daily. The run door does not fit properly and is almost impossible to close/open. All hardware had to be replaced because it broke! Unfortunately, before I was able to see the coop, I recommended your company to others and my dad is experiencing the same problems with his coop! I only wish I could return this piece of garbage that I purchased from you! Never did I imagine the quality could be so poor. Every time I go out to clean the coop, I encounter another problem. terrible product and even worse company. read more

Avoid this company. Their customer service is horrible. They sent me a damaged product without any hardware. When I let them know the package arrived without hardware, they told me to go purchase my own if I needed it sooner than 2 weeks. I told them I'd wait since I wanted the hardware that went with the product and had paid for hardware in the package. In 2 weeks when the hardware didn't arrive, they told me they wouldn't be in the office to send the product and to go to the hardware store. I went to the hardware store and spent $45.00 on hardware that should have been part of my purchased package and the product they sold me didn't fit as advertised and as confirmed by them directly prior to the purchase. The response was, Please send us a photo of it. Us and many customers have used the 2 together. "They aren't a exact fit but it does work with minor adjustment." Well, they sold me an exact fit, not something that would take even more additional hardware, wood, and time. After conducting some deeper-dive research online it's apparent that this company has a long history of this type of behavior. read more

If I could do 0, I would. If anyone is ever looking to buy a new coop DO NOT purchase one from Urban Northern. I have had the worst experience with them - both their product and their customer service. We spent a good chunk of money on a coop last year and Not only did we have multiple pieces arrive broken and cracked but when I contacted them about it with Photos they proceeded to say that they couldn't do anything because it was the shipping companies fault. When I went to submit a claim through the carrier I was told that the company were the ones that were required to submit a claim as the shipper so of course I told them that and they didn't to do the claim because they didn't see a point in it and the carrier wouldn't do anything. They at one point even said (multiple times) that they didn't have any proof of the damage after I had sent them multiple photos several times via email - probably because they passed me back and forth between person to person which was really annoying. Finally got them to say they'll follow up with me about a claim, and getting my message to the right person, and I have to follow up with them 2-3 weeks later and still didn't get a resolution and continued to say I never sent them photos they requested from me. They never once attempted to replace parts that were busted Or credit me and any amount for the pieces that we had to fix ourselves with various ways to make the coop work. I would expect, with such expensive products, the most amazing customer service and attempt to fix issues that are not the purchasers fault - and I'm infuriated with their lack of care for the end user or perception of their company. They waived the shipping fee for us because we're a nonprofit and this coop is intended for rescue work but that was about the only positive thing they did for us. I now have broken roof parts, broken from the day I received it, that are worsening and sooner going to provide no protection from any rain. My nesting boxes are also separating in places on the side panels and the bottom support beans for one of nesting boxes are falling apart, unscrewing, and just awful. So, we get again, had to fix it ourselves. I emailed them to see if they would send me a replacement for that so we'll see what happens. I understand things don't last forever but it has only been 5 months - and the issues from the start shouldn't have happened for this coop. Sorry for the rant. I'm still irritated My $230 coop from amazon is WAY better. Just.. don't buy from them. At all. Big mistake on my part. https://www.urbannorthern.com/collections/coops read more

I had an excellent experience purchasing from this company. Granted, I did local pickup so I did not have the same issues others were having with fedex. I had preordered my coop with an expected delivery in March. However, when the expected delivery was not met they upgraded my coop for free! So I wound up with an even better coop. This was great customer service read more

If I could give less than one star I would. These coops are junk. We have only had our 1 year and it has fallen apart. Do not buy!

Several parts of the coop arrived cracked. Even without the cracks, the quality of the product is poor, flimsy. We paid over $1000 for the Resort coop and when we complained the owner refused to accept responsibility. We were invited to ship it back!? Shipping would cost hundreds of dollars! Our experience echoes the experience of several customer reviews below. Do not buy this overpriced coop. You will get a similar product for half the price on Amazon! The website is nice, but all those positive reviews on it are likely fake. Go see their Better Business Bureau site (I failed to do so before buying). Read the company's responses to customer complaints. These are irresponsible, unprofessional people. read more

Do not buy!!! Worst company and service ever! THE WORST! So after I spend over $1000 on a new coop, I reached out multiple times about safety concerns and they said it's all good, people from my state buy these all the time! all my chickens were killed on night two in this coop. Over prices, poorly made and to add lying about their product is what really got me. Owner offered $20 and that's it! Worst company! Save your chickens and buy from anyone else but these people. read more

I wish I would have been able to read these reviews before purchasing. I tried leaving negative feedback on website and they wouldn't let you. I received a shipping confirmation on July 9, and we are just now getting it on the 23rd. They had all sorts of excuses. From the pics it looked like it would be sturdy!! Wrong it's a piece of junk!!! Also claims to have some sort of weather protectant on it. It does not have anything on it and pieces of wood were falling off!!! So annoyed!!! read more

I wish I had read reviews prior to purchasing. My "resort" came damaged. I've emailed a few times with Michelle who said she would send a piece of the damaged item which would required me to nail the part together then attach to coop. Then when I requested the entire part she said they didn't have any and possibly in a few weeks. She never followed up with me. I had to keep reaching out to her. Also the resort is supposed to house 10-12 chickens. No way that will happen. Maybe 6 Max!! Very disappointed considering the cost was over $1000. Ridiculous read more

BEWARE!!!!!!!!!! Also known as Urban Northern!!!!! Purchased coop from ad on my local craigslist!! $500 plus $49 shipping. Box and part of screen was damaged. Contacted them right away. Emailed and emailed said they were out of town. Finally a response said they were out of the replacement part and would send me some mesh to fix and a $25 credit. Contacted multiple times to check status. Still waiting!!!!!!!!! read more

I wish I had read the other reviews before I made the purchase. I tried to leave a review on their website, but I could not. That's why we only see 5-star reviews on their website. I purchased a coop that says to hold 12-18 hens on its website, and I also confirmed with the seller. However, after we assembled it, it holds 5 at most. The materials are also cheap, and it broke during the assembly. Ripped off and not worth it at all. read more

Poorly made chicken coop and falling apart after 4 weeks of use. Flimsy and unsturdy. Owner was rude

Horrible product, flimsy, showed up with broken parts, and only worth maybe half or a third what they are charging. I'm trying to sell it on Craigslist for half what it costs, and nobody wants it. I guess I'll give it to my brother, rather than just throw it away. read more

I am sad to see a small business try and fail. But you need a good product and better service to survive. The idea for these coops was to provide a compact farming solution, which was a good idea but executed poorly. I'm trying to sell my flimsy, barely used coop for $200 online, sadly feeling guilty in doing so. What wasn't damaged in transit is quickly falling apart. read more

Bought the resort coop based on positive reviews on their website. Was told by representative on phone that it was made in USA. First, they sent the wrong color and informed me that I had to paint it because they won't pay return shipping ($100). I eventually accepted the fact that I was stuck with it because of their poor customer service. I went ahead and assembled it. Unbelievably flimsy material. I think it's cheap pine, but reminds me of balsa wood. Arrived with broken parts and cheap hardware. I'll be shocked if it survives the winter. Hardware cloth is on wrong side also, had to enforce it by buying more and putting it in place myself. This coop is essentially junk. No way it was made in the US. Stay away from Chicken Coops NW. read more

Sadly, a small business clearly overwhelmed. Terrible communication. Terrible administration if orders. Absolutely unbending and unreasonable. Patronize at your own risk! read more