Worst service I've ever received and a complete and utter lack of professionalism here. Tried to give this salon a second chance after they cancelled my appt day of for a previous visit. And, I kid you not, they texted me the morning of my appt, again, to tell me they needed to reschedule my appt. After alerting them that this was the second time in a row this had happened, they gave me a cancellation slot for 4pm, which I accepted. At 3:45pm, I get a text that they need to move my appt to 4:30 because they are running behind. I accept. When I'm finally seen at 5pm, Chris is cranky that he's covering someone else's appt and it's clear he wants to go home. When he realizes that I need a color correction, I believe he almost had a tantrum, knowing it was going to be a process. I was prepared for the correction to take more than one visit and asked him to do what he could. He eventually even refuses to do a test strip on my hair to make sure I can move forward with another stylist the following day. Washes my hair and flat out refuses to do anything. And ensures me that someone will be able to do my hair the following day. The scheduler says they are completely booked for the foreseeable future so I just leave. With wet hair, and zero words to describe this experience other than inexcusable. To be fair, the manager did call me the next day to try to clear up the situation by asking for my side of events. But they'd already lost me as a customer at that point. She told me it would take multiple appointments to get my hair where I wanted. I ended up making an appt at Lava Salon with Emma instead who got me EXACTLY where I wanted to be in one appointment lasting 3 hours. I would not recommend Urban Nirvana for anything other than a trim and if you are ok with being treated poorly. read more

The lady who cut my husband's hair shaved a huge patch at the back of his head - didn't tell him and combed it over. Mistakes happen, but who doesn't say something. She didn't show him in a mirror and then gladly took his gratuity. read more

Updated Review: Chandler remains my top stylist! Amazing technique, expert in hair care, excellent conversation, complete care and pampering from the moment you sit in his chair until you walk out the door! Sadly I moved out of state, but hey.. now there's a new spot for you! IG: hair_bychandler to check out his pictures (he's a blonde pro!) read more

Urban Nirvana - Hair Salons Near Me - Charleston, South Carolina

I had a haircut and root touch-up by one stylist. Somehow, instead of depositing root color to cover grays, her color actually lightened a full 1" strip of hair from dark brown to auburn and did not cover any grays. Horrible!! I came back to have a senior stylist correct the color. It worked, but I ended up having these mismatched strips of base color. I'll give them one more shot. read more

Madison is my Curly Cut Queen! Best curly cut I've had since moving to Charleston 3 years ago. I highly recommend Madison to all the curly girls. Thank you and see you soon!! read more

Worse hair cut I've had since I was a kid. And there's nothing I can do but wait for it to grow out for 5 years.

Ruined my beautiful blonde hair that i was so proud of. Well. I was super excited to make an appointment at such a high end hair salon. I got to my appointment 15 minutes early at 8:45 am. All I asked for was to keep my natural roots light brown as they were. And to maybe do some highlights like in the photo. The hair stylist agreed and then began to put things in my hair which quickly became DARK BROWN and the ends of my hair became grey I was so shocked. I have spent so long getting my hair to the very light blonde it is and now it's ruined. I was in the salon from 9-5 it was horrible. My hair is so embarrassing and I'll have to wear hats til I see another stylist. I wish I never went. When I booked I just selected "any stylist" thinking they would all know how to do their job equally, but I got a level 1 stylist (the lowest) they tried removing the dye but it came out horrible. Please save your time, hair health and money and don't go here. UPDATE: 1 month after, my hair is still destroyed, multiple hair salons have said they can't help me and my hair has since turned bright orange. Because of this hair stylist it has severely impacted me even wearing my hair down, and I have been talked to about my hair by my work. Please reconsider coming here read more

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I can honestly say I have never written a review for Yelp, but felt compelled to after my experience at Urban Nirvana Hair in West Ashley this past weekend. I've lived in Charleston for about 10 years now and I can't tell you how many hair salons I've been too, how many different prices I paid, and how many times I left the salon feeling a little disappointed. I am so glad that I took "one more chance" trying somewhere new because I could not be more happy with my experience! The salon itself is very clean, with their products displayed neatly throughout. Despite how small it may look on the outside, it's actually quite spacious inside. My appointment was with Shea on Saturday morning for, what I had thought was, a haircut and blowout. After shampooing however, I had realized that she was setting up for a blowout only. When I asked if she was doing a haircut as well, she immediately checked the scheduling book to see what the mix-up was. It turns out, this was 100% my fault because I had only scheduled the shampoo and blowout -_- I could not have been more embarrassed! Shea, without missing a beat, said that fitting in a hair cut would not be a problem at all and to not even worry about it. I was so grateful for her understanding and truly appreciated her being able to fit a haircut in for me. Now to the haircut itself - I am really picky about my hair, and I really feel bad for anyone cutting it, but Shea was so sweet and patient. She was able to convey exactly what I had described to her. For whatever reason, I feel like this is so hard to find in a hair dresser in Charleston! Our conversation was pleasant, but not overbearing, and she had suggested some products only after I had further asked about them. She did a wonderful job and checked in with the cut every once in awhile to make sure she was doing everything I was looking for. Overall, I could not recommend this salon anymore if I wanted to. It was a truly exceptional experience and I will definitely be back to see Shea in the future. Thank you all so much! read more

Went in an a whim and so happy I did. I had a great experience with Zoey. I will definitely be back!

Sydnee TRANSFORMED my hair today. She was so sweet, professional and did an absolutely amazing job. 10/10 would recommend, i'll definitely be back! read more

Urban Nirvana - Hair Salons Near Me - Charleston, South Carolina

Not only were they able to get me a same day appointment, but they hooked me up with a great stylist! Harlie was amazing and super helpful, I trusted her completely. I hadn't cut my hair in 2.5 years (I know) and finally decided to cut a big chunk off to donate. In the past when I've made a big cut stylists were often wary to go too short, afraid that I wouldn't like it, but Harlie was so confident in how a short cut would look and her ability to pull it off that she just went for it! In the end I got about 12" taken off all around and then she styled it for me; my hair went from waist length to shoulder length and I love it! I couldn't be happier and highly recommend seeing Harlie if you need anything in the future. Their prices were reasonable as well. For now Harlie is considered a base level stylist so it cost me $39, which is a great price for the time she put in. read more

Urban Nirvana - Waist length to shoulder length! - Hair Salons Near Me - Charleston, South Carolina

OBSESSED WITH SAM!! I feel so lucky that I was able to get an appointment with him based on a friend's recommendation! OMG he is a dream, listened so well, looked at pictures I showed him, got to know my hairstyle/texture/lifestyle, etc. Pleasant conversation and such incredible care and consideration, great explanations as to what he had in mind, what I was looking for etc. I am SO thrilled to have met him; he is so talented!! I'm so happy with my current cut, this is my new fave place, and already looking forward to my next session with him! read more

Clean, spacious and very nice salon. Came in after a bad highlight from a different salon. They applied a gloss to my hair, provided me a blowout and straightened my hair. They did a wonderful job and I can't even tell that 24 hours ago my hair was what it was before coming in (I originally asked for a few highlights and left basically a blonde)! Kelsey did a great job and their hair products are affordable and good quality as well! read more

Urban Nirvana - Bad highlight experience - Hair Salons Near Me - Charleston, South Carolina

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I saw shea and she made my day! She made my hair look from blah to WOW! I got a balayage and she was super nice and spent her time talking with me and making sure she was doing what I wanted her to! She is soo good at what she does and I 100% recommend her to everyone! read more

Urban Nirvana - AFTER - Hair Salons Near Me - Charleston, South Carolina

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To anyone that reads this...Do yourself a favor, go see Shea. She does some kind of fantastic witchery with color. In fact go look (drool) at her Instagram ModernhairbyShea she is hands down the BEST ever. Not only is she on another level with color, she can do fantastic things with a pair of scissors. I have never sat in a chair and said "Just do you, I trust you fully" until I had her hands on my hair. You can tell she loves what she does by how intense her face gets when she is doing your hair!!! Again do yourself a favor and look at her IG account and tell me you aren't drooling and telling yourself OMG I want that hair!!!! Side note: she also has the sweetest personality too!!!! read more

Kelsey is great! She let me know what would work best with my hair texture and didn't just go for something that wouldn't work with my hair like some stylists do. She put more time in for a $49 job than a $120 job got me, and I'd pay $120 for what she did. I really appreciated how she worked with me-- she's also super nice :) read more

She moved! So I shall move with her. If you love her as much as I do, find her on Cadymcguire.com. She is worth the move! Best hair stylist/colorist in the business! Cady McGuire has a talent that I admire! Not only does she do a great job but she is educating herself constantly to improve her technique and stay up to date with the trends! Wherever she goes, I go! You won't regret it! read more

Decided to make the leap to a "lob" after 16 years of really long hair and couldn't be happier to be in Liza's talented hands. Liza was engaged and effervescent, even at this last appointment of the day. She definitely made a great first impression on me. The cut is beautiful and bouncy. I wanted something dramatically different and flattering. My husband loved it, said my new haircut made me look younger! The salon is beautiful and smells heavenly, absolutely delicious--the clean scent of quality products. The receptionist was super friendly and approachable, as was everyone. I have found my new spot! There's so much nearby too, coffee, great tacos, earth fare, halfmoon outfitters, all in walking distance--one stop shop and so close to home. read more

Just had another EXCEPTIONAL color and cut with Kelsey. She is far and away the best stylist we have found in the area. She handles my short brown hair and my daughter's long blonde hair with equal ease. She is a master at color details and her cuts are precise, with great style and movement. She is also very knowledgeable about products and treatments. We always walk out feeling like our hair is healthier and more beautiful than when we walked in. HIGHLY recommend her for any hair goals - long, short, colored or natural!!! read more

Went in to go from warm blonde to brown. I did not want to bleach my hair again to preserve health. After going in I sat waiting for 1 hour. Finally when in the chair and showing pictures she insisted we bleach again..... I was trying to go BROWN. She did a shadow root in brown that is barely visible and then toner to make my hair GRAY! Looks awful. Cried the whole was home. Called to try to find some resolution before closing time and they did not answer. Washed hair at home to try to get gray toner out and it felt like straw. Do not go here for color. You do not get what you want and pay way to much for terrible service. Went back for correction and Ryan was sweet and tried to help. Made it dark dark brown but still really ashy gray undertones. Don't love it but they tried. Warm brown hair was all I wanted..... read more

Just moved her about 2 months ago and I wanted to check out some places. Urban Nirvana was my first place and will probably be my last. As soon as I walked in they were friendly and attentive . I went in for a blow out on my long hair and I was scheduled with Ryan and she was GREAT! Friendly conversation, we talked about my hair color and will be scheduling with her when it's time for my color!!! read more

This is only my second yelp review - but after incredibly disappointing results and spending over ten hours here; I felt in necessary to save others their time and money. I came to get my hair cut and colored here. The cut was great; however, the color was so off that it overshadowed all benefits of the cut. I paid for the baliage treatment and full dye -- and went home after 3.5 hours to hair much much darker than proposed. I went in two days later for a treatment to lighten the color which the stylist and manager agreed was much darker than intended. The treatment to lighten changed the undertone to red brassy color. Despite hoping for a week that the color would go away; the red persisted and grew more noticeable at the temples. Thus, I returned for a third time. The stylist put in regular highlights that as you can see were so quickly done one could not believe they were done in a studio. So despite paying for the baliage highlights in the hopes of the Palermo hair color; I left with hastily done highlights done with foil at the hands of a stylist who initially mixed a dye too dark and caused this to spiral from here. Upon sending the final picture of the the proposed "fixed" highlights to the manager, I have not heard back. read more

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I've been getting my hair cut by Chandler since April. It's safe to say the only thing stopping me from coming back weekly would be the fact that I'd run out of hair to cut!! Such a nice man who knows what he's doing and consciously takes his time to make every detail count. I don't wear makeup for my appointments, and I feel BETTER than a million bucks when I walk out the salon! Chandler makes you feel like a friend he's just catching up with. He's genuine and a pleasure to be around! I started out at the N. Charleston location but I was skeptical about making the drive to this location, after 2 amazing visits (and I'm taking the salon itself and staff now) I'll sure to be making my way here any time I need haircare needs (so long as Chandler is there ) read more

Thought I'd be impressed with all the good reviews, walked out with a haircut that would compare to a Hair Cuttery cut, and walked out with hair barely styled...not impressed and wouldn't recommend. read more

I love everything about this Salon. From the second you walk into the door to how polite everyone is you encounter along the way. I got my hair cut today by Harlie and she was awesome. Not only did she nail exactly what I wanted with my fine blonde hair but she was fun too. I left feeling really good and I will definitely be back. Shout out to Meg also who is a rockstar at color and did a color melt with highlights a couple months ago. They have a great team there and you can't beat the location. Can't wait for my next hair appointment! read more

I have had my hair done by the same stylist downtown for the 20 years I've lived in Charleston but last year she passed away suddenly, so I thought I'd try somewhere new and Urban Nirvana is right by where I regularly have a tedious wait to pick up my daughter from school. On a random walk-in last year I got a cut by Liza that got noticed by my (now-ex) wife, and believe me that was something. The salon is comfortable, and Liza spends just the right amount of time getting my cut right but getting me out of the chair in a short amount of time. These days, I have a new girlfriend and I see Liza every other week to keep my cut fresh, always on a weekday before I get in that horrific school traffic line. read more

Taylor did a fabulous job with my hair cut and color today! She was accommodating and professional- she even stayed late and made sure I got what I wanted after I told her I had something different in mind after an initial gloss. She definitely has an eye for color and my copper balayage turned out even better than the Pinterest pages I showed her. Would definitely recommend going to her! read more

I am so glad I found Liza! I have a history of getting bad haircuts and that all changed when I came here! Liza was patient in listening to my wants/needs. She added the perfect amount of color that just enhanced my whole look! I will be back! read more

First time @ salon & requested level 4 stylist; Carolyn listened & provided great input on updating color and style. Also got coupons for future visits. Price was in line with other salons in area. Thumbs up! read more

I have never left a hair salon so happy! Hope did exactly what I wanted and was so nice and helpful the entire time. Definitely recommend and am going to go back here! read more

My hair specialist is Kaylie, and I recommend her to all. She takes her time and makes sure you leave with the exact look you want. She has been flexible with my schedule and I receive compliments on my hair cut all the time-- she has been excellent for color as well. read more

I received the worst cut of my life about 2 weeks ago. I was in tears! I asked her to keep the length - i got 2-3 inches off. I requested - long soft layers and got short choppy layers. It is horrible. You can't do anything with it. It's like something out of the 80's. It will takes months to grow out. She was a junior stylist but does not know how to cut hair. (sadly). Thank you!!! read more

Thank you, Liza, for a great hairstyle and experience at your salon! Everyone loves it, especially me! Even the checkout lady at Publix complimented my new hairstyle! . I'll be back! read more

This is my go to place for hair cuts! I have had several stylists due to my last minute nature in making appointments. They are always professional, knowledgeable, and prompt. The salon itself is very clean and comfortable. I have never been disappointed! read more

Called 3 times over the span of 2 months and left messages for the manager to call me back...nothing. Well, here is my 2 cents via Yelp. I had an appointment and was running late. I called. me-"I am so sorry, I live an hour and a half away, and I am running behind. Can I still come or possibly come to a later appointment?" the receptionist, Ashley," No, we don't have anything." me-"I am only 10 minutes away and already drove an hour and 20 minutes." To say Ashley was rude is an understatement. I showed up 10 minutes later to return this awful product they convinced me I had to have. When I walked in the ENTIRE staff glared at me as if interrupted their favorite episode of Gossip Girl. I lived in L.A. for 6 years, and never felt this amount of unfounded pretentious nonsense. The receptionist was the worst part. She was unbelievably nasty. From one business owner to another...you should coach this employee about the importance of repeat business. This was my 3rd and last appointment. read more

I hate to write bad reviews and I was really excited to try out a new salon to get my hair cut/ styled. I have really curly hair and only want people experienced with curly hair to touch it. When I called to schedule an appointment I asked if they had anyone that was really good at curly hair and they scheduled me with one of their stylists. She was very polite but had absolutely no idea what to do with my hair! She spent all of a couple minutes looking at it before just cutting it all to one length and sending me out the door with wet hair treated with a deep conditioner. She seemed rushed to get back to her other client who was having her hair colored and suggested that 'because I'm not doing anything tonight' I should just leave a conditioner on my hair overnight rather than her spending the time to blow it out and style it nicely. I guess going home to my husband and child isn't reason enough to have nice looking hair for a few days :( I left feeling like I was rushed out the door and feeling really bummed about not even getting to see my hair styled after a really expensive hair cut ($65!!) I will not be visiting this salon ever again and don't suggest it to anyone with curly hair! read more

I love this place and so does everyone I know. The front staff is friendly and accommodating. They did my wedding hair and we got so many compliments. I know many brides who have had their hair done here and been very happy. Cady and Katrina are great. I have been going here for about 4 years and would not go anywhere else. read more

I love UN Hair! Over the years I have been here many times for multiple occasions, from hair styling for events to routine haircuts and highlights. The staff is always courteous and professional; they make you feel like you're family! I also love the tips and advice I get on hair-care. I tend to work with Cady and Katrina, but everyone I've encountered has been superb. I wouldn't think about going anywhere else! read more

So it started with an emergency hair intervention phone call for an appointment. The salon was able to set an appointment for me that day with a junior stylist by the name of Lauris. I have a regular stylist there that is wonderful by the name of Amanda but she was booked. And it was an EMERGENCY. Let me just say that Lauris was amazing! She gave me exactly the style I was looking for. She is uber talented and I am forever grateful. Go see her. read more

Absolutely love this place. Harlie is beyond amazing and SO good at what she does. I trust her with my hair and she always does an amazing job. Would recommend her to anyone! read more