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Urban Motors

5.0 (7 reviews)
Closed • 9:00 am - 6:30 pm

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House of Cars Chinook

House of Cars Chinook

(6 reviews)

I can't say enough positive things about HOC Chinook. The ordeal I had been through trying to find…read morea reliable used vehicle was exhausting -- but the crew at HOC pulled through for me. To say they went above and beyond would be an understatement. Jody, Josh and AJ all worked really hard to get me in the right car and I couldn't be happier! Trust is NOT easy when it comes to buying a vehicle, whether it's a private sale or through a dealership, but I can honestly say these are men I trust. I don't take reviews like this lightly. Neither should you. They got me the right car for the right price and they did it with integrity.

I found a truck listed for around $10k and spoke with Luis, who confirmed over the phone that the…read moretruck was available for a test drive with no issues. The next day, my brother and I went to see it. As soon as we arrived, before any discussion, Luis said he needed to check with his manager. A few minutes later, he came back and told us the truck had "problems." When I reminded him that he hadn't mentioned this on the phone, his excuse was that he "just found out." He also added that all trucks in that price range have issues, which made it clear that the ad was just a trap to get customers in the door. He then tried to push us toward trucks in the $30-35k range instead. At that point, I was frustrated and left the showroom. Message to Luis and his manager: Don't waste people's time with lies. Message to potential customers: Don't trust these fake listings--they will try to fool you.

Urban Motors - usedcardealers - Updated October 2026

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