Four Stars -- Great Service, But the Fragrance Process Needs Work…read moreI visited the Cordova location on a holiday weekend Saturday morning, and honestly, they held it together pretty well given how crowded it was. Kudos to the team for keeping up with the rush -- customer service was exceptional. I came in with a mission: find the perfect Burberry fragrance for my mother. Yes, Sephora is pricey, but Mom is worth every penny and then some. The selection was fair -- not overwhelming, but enough to work with. My one real frustration was the fragrance shopping process. There are no fragrances available on the floor -- you have to request them, and an associate has to retrieve them from a drawer. I completely understand why (people can be dishonest, and theft is real), but the execution is a bit clunky. It feels like shopping for shoes -- you pick a few options, they go check the drawer, and more often than not your size... er, fragrance and size... isn't available. If you go one at a time, it becomes a huge time drain. By the time they're back with an answer, they've already moved on to the next customer, and you barely have a moment to regroup and think through your next choice. I'd suggest requesting several options at once to save yourself some back-and-forth. The store layout and organization are the standard Sephora setup, so no surprises there. Despite the fragrance process being a bit of a puzzle, I found what I was looking for and I would definitely return. Just go in with a game plan!

Always a positive experience the staff at Sephora are all very kind and Experience ladies they're…read morealways attentive and helpful in ways to help you make your selection. I apologize for not having a name offhand because every time I encounter this establishment I'm always treated the same with care and respect and never feeling rushed. Good job Sephora for hiring great staff.

I like beauty supply stores. They're a great one stop shop to prep for a night out or salon…read moreappointments. This store has multiple aisles of products for hair, skin, and nail care for women, men, and children. Styling hair comes in multiple colors, sizes, lengths, and textures with wigs, hairpieces, human hair, crocheting hair, braids, and bundles to choose from. The employees are helpful and knowledgeable about their products without trying to upsell you to buy more. A few of the wigs and bundle packs require employee assistance. The store also carries earrings, sunglasses, clothing, shoes, purses, hair accessories like barrettes and flowers, tights, stockings, and they have body oils based from different perfumes. The cologne/perfume tubes are small and can easily fit in a pocket or purse along with the other purse sized beauty items and last minute needs.

One of my favorite Beauty Supply Stores in East Memphis!!!! I been shopping here for 14 yearsread more

Like the many of their competitors who offer fragrances sections at the mall whether it be…read moreDillard's or Macy's. Essence stands out as it's own fragrance section with it's kiosk located downstairs. Offering customers a nice selection at great discounts. From Your Calvin Klein's Giorgio Armani & many other brand name fragrances fragrances of colognes and perfume. I'm always pleased at the hospitality and friendliness associates show each customer they greet that comes over to browse at their lovely selection & sample the sents displayed atop of the display cases. Associates are very knowledgeable in description when it comes to the fragrances. I was shown many sents from known ones like Nautica to the obsecure like Man Attitude (no longer stocked) & also newly released or stocked ones Like Hunter or Wanted. I will be coming back again next time I shop for a birthday or valentines day present. For a friend or loved one. I forget the rest & shop with the best at Essence. Be sure to check out their fan page on FB and tell a friend. https://www.facebook.com/EssenceFragrances/

Over the past few years I've walked by this fragrance station located in front of Victoria's…read moreSecret near the food court time after time and never purchased anything. On the advice of a friend of mine who had recently made a purchase I swung by to inquire about a particular fragrance. My friend informed me that she made a purchase on a fragrance that is also at other stores in the mall that this "store" would price match in order to get a new customer. When I inquired about the fragrance that I was looking for, I came to find out that the listed price for that item was $30-$40 more than what it is normally sold for at other stores, and that the "limited" sale price was only $10 off of that price. To put it in layman's terms a fragrance that you can buy at a department store for $30-$40, was being sold for nearly $70 but on sale for $60. I asked the sales lady about price matching, in which she replied to me that I could purchase the item and take it up with the manager who was not present at the time of my purchase. I really wanted to get this item so that I can give it as a gift soon after the purchase date. That was my mistake, I should've gotten it somewhere else. Following my purchase, I found the company on the web. I was unable to get a phone number or email to contact the company to talk to the manager about my purchase. I ended up making contact with the company through social media which in turn the manager of the location was given my information to contact me by phone. The manager of the Wolfchase location contacted me soon after. After explaining everything to the manager, the manager told me that that fragrance is not sold locally, which is incorrect. She also went into telling me that they have to make a profit in order to pay for rental and employees. I told the manager that I would fully understood that but that I felt it was practically price gouging. I was in support of the smaller businesses which is why I purchased the product here along with the idea that they would price match. The manager stated that she would contact me on Monday morning (when she would be there) about giving me a credit (at cost) towards a fragrance which I thought was a perfect resolution. I was also informed then that all sales were final and there are no refunds! The manager never called. Now that it has been several weeks since the purchase I know that was just a ploy to get me off the phone and be done with me. So don't worry Essence of Wolfchase I will not be back. Side note: I know purchasing namebrand merchandise at the mall is an expensive, but at the prices they charge you could get a premium package of fragrances at Macy's. You will not drive people off Amazon and to a mall with those prices and customer service! Buyer beware! You will regret it.

This is an amazing business. I have been a customer at all the locations since they opened their…read moredoors. The customer service is A1 and they treat you like family. The owners are the best and have an excellent staff. There fragrances is always amazing and they allow you to smell what you purchase and give great recommendations on what's new and hot sellers. They have the best candle fragrance that you can't find anywhere else. I love Ceed Fragrance and I will always recommend them to family and friends.

This location just opened officially Saturday, May 25th. The most elegant and beautiful place ever…read more The smell in here is just pure heaven. The employees are super sweet and helpful. Very clean and organized, love the beautiful look inside and the large black doors. Very very fancy looking, they have body oils, car sprays, candles, soaps, fragrances for men and women. Very neat!

Great place. Guy there was very kind and helpful. Helped me find the perfect fragrance for me.read more

I was in this shop today and the owner was extremely rude to me as customer . He was offended…read morebecause a gentleman walked into his store and he asked my opinion on a good smelling perfume. The owner made the comment to the both of us by saying "why are you asking her ... because I owned this fragrance store for years and I would know better". His attitude was bad from that point on by making comments about our ability to pick out the right type of perfume. I will told him that I would never come back to this location again .. Very bad customer service... And I really like this place but the attitude was not worth me returning

Awesome i love the service they are so good with their communication . Make me smile good hair good…read moregel , they do a good job with their service and i recommend shopping here

They sell cheap unbleachable hair for high prices leaving customers out of money and no hair. Stop…read moreshopping here Periodt that don't give af about your money

I have been using skin food from The Bubble Bistro for over 15 years. I get compliments on how good…read moreI smell literally every time I wear it! This is every day! I love mixing the scents and changing my scents with the season! There are scents for everyone, whether you like clean, fruity, floral, earthy, or sassy, or all of the above! Definitely check them out if you like smelling and feeling good!

I love this place!! They have so many unique scents in different styles that are just amazing! With…read moreeverything being virtual the only thing I wish is that they would tell which soaps go with which packages. For example, you can buy 5 soaps all at once and pick which type of soap they are but it'd be nice if you could customize it within each group. I tend to like fruity so I ordered that. Love: - Bath Bomb: Sunshine - Body Oil: Gummi Bear - Body Oil: Peach - Natural Soap: Gummi Bear - Natural Soap: Oatmeal Honey Like: - Body Mist: Fruit Punch - Body Slushie: Melonhead - Natural Soap: Bourbon - Natural Soap: Black Sugar - Natural Soap: Shimmer Ok: - Body Mist: Gummi Bear - Body Mist: Sunshine (weird after scent)

This place is definitely an essential business, lol. Seriously this low key beauty supply store…read morehas everything under the sun to keep your hair Club ready, Church ready, work ready, going outside ready. Having just started my dread journey a year ago, I spent many anxious late nights watching videos of products that could assist my dreads to lock faster. The next morning I would head to C&J beauty supply and there the item would be! Not much this beauty supply store doesn't have, staff is very knowledgable on the floor and behind the counter. This place makes you want to grow hair and change styles due to the vast amount of products they have, its almost addictive, lol. C&J Beauty supply a great place to buy your hair products in the heart of Bartlett.