Today I visited the Southaven location and in comparison to the Germantown location it was a HUGE…read morelet down. The sales associate at the Southaven location was EXTREMELY rude. There was only 1 person working so I patiently waited for her to finish with another customer. When she finally got to me a man walked in looking for perfume. She walked away from as I was talking to point him to the perfume and continuously yelled out to him about him needing help or if he needed something. Honestly I felt like she thought I was not going to purchase anything significant and was trying not to lose the man's sale. (Even though she doesn't work on commission.) Ultimately, the man felt like the fragrances cost to much and left. Of course by this time I am irritated. I asked for samples of a few products and I will just let you all look at the differences in the pictures. Southaven Sales Associate: The sales associate said " it's not meant to be a full use. It just for you to put somewhere like behind your ear to make sure you don't have an allergic reaction." Germantown Sales Associate: "this should give you a couple of uses to make sure you really like the product!" The Sales Associates at the Germantown location were EXTREMELY attentive. Asked me questions about what I was looking for and skin issues I had and then made suggestions of products and gave me FULL samples of EVERY product I asked for without question or excuse. I live in MS but I will drive ALL the way to Germantown EVERY-TIME I want to buy something from now on. I WILL NOT BE BACK TO THE SOUTHAVEN LOCATION!

I had a great experience at this store, and the staff was very helpful. I would recommend it.read more

I have been using skin food from The Bubble Bistro for over 15 years. I get compliments on how good…read moreI smell literally every time I wear it! This is every day! I love mixing the scents and changing my scents with the season! There are scents for everyone, whether you like clean, fruity, floral, earthy, or sassy, or all of the above! Definitely check them out if you like smelling and feeling good!

I love this place!! They have so many unique scents in different styles that are just amazing! With…read moreeverything being virtual the only thing I wish is that they would tell which soaps go with which packages. For example, you can buy 5 soaps all at once and pick which type of soap they are but it'd be nice if you could customize it within each group. I tend to like fruity so I ordered that. Love: - Bath Bomb: Sunshine - Body Oil: Gummi Bear - Body Oil: Peach - Natural Soap: Gummi Bear - Natural Soap: Oatmeal Honey Like: - Body Mist: Fruit Punch - Body Slushie: Melonhead - Natural Soap: Bourbon - Natural Soap: Black Sugar - Natural Soap: Shimmer Ok: - Body Mist: Gummi Bear - Body Mist: Sunshine (weird after scent)

Four Stars -- Great Service, But the Fragrance Process Needs Work…read moreI visited the Cordova location on a holiday weekend Saturday morning, and honestly, they held it together pretty well given how crowded it was. Kudos to the team for keeping up with the rush -- customer service was exceptional. I came in with a mission: find the perfect Burberry fragrance for my mother. Yes, Sephora is pricey, but Mom is worth every penny and then some. The selection was fair -- not overwhelming, but enough to work with. My one real frustration was the fragrance shopping process. There are no fragrances available on the floor -- you have to request them, and an associate has to retrieve them from a drawer. I completely understand why (people can be dishonest, and theft is real), but the execution is a bit clunky. It feels like shopping for shoes -- you pick a few options, they go check the drawer, and more often than not your size... er, fragrance and size... isn't available. If you go one at a time, it becomes a huge time drain. By the time they're back with an answer, they've already moved on to the next customer, and you barely have a moment to regroup and think through your next choice. I'd suggest requesting several options at once to save yourself some back-and-forth. The store layout and organization are the standard Sephora setup, so no surprises there. Despite the fragrance process being a bit of a puzzle, I found what I was looking for and I would definitely return. Just go in with a game plan!

Always a positive experience the staff at Sephora are all very kind and Experience ladies they're…read morealways attentive and helpful in ways to help you make your selection. I apologize for not having a name offhand because every time I encounter this establishment I'm always treated the same with care and respect and never feeling rushed. Good job Sephora for hiring great staff.

Everything here is amazing. Love the. Varieties of the cooking herbs. It always smells awesome.read more

I went to get raspberry leaf. They had soap, honey, lotion, oil, candles & so much more. The staff…read moremembers are nice & super inviting. Id absolutely go again. In the picture included i bought: 1 oz of the following: Red Raspberry Leaf, Rose, Damiana, scullcap 1 reusable bag 2 mugs (wrapped) 1 har of honey A tea bag& tea/herb infuser

Like the many of their competitors who offer fragrances sections at the mall whether it be…read moreDillard's or Macy's. Essence stands out as it's own fragrance section with it's kiosk located downstairs. Offering customers a nice selection at great discounts. From Your Calvin Klein's Giorgio Armani & many other brand name fragrances fragrances of colognes and perfume. I'm always pleased at the hospitality and friendliness associates show each customer they greet that comes over to browse at their lovely selection & sample the sents displayed atop of the display cases. Associates are very knowledgeable in description when it comes to the fragrances. I was shown many sents from known ones like Nautica to the obsecure like Man Attitude (no longer stocked) & also newly released or stocked ones Like Hunter or Wanted. I will be coming back again next time I shop for a birthday or valentines day present. For a friend or loved one. I forget the rest & shop with the best at Essence. Be sure to check out their fan page on FB and tell a friend. https://www.facebook.com/EssenceFragrances/

Over the past few years I've walked by this fragrance station located in front of Victoria's…read moreSecret near the food court time after time and never purchased anything. On the advice of a friend of mine who had recently made a purchase I swung by to inquire about a particular fragrance. My friend informed me that she made a purchase on a fragrance that is also at other stores in the mall that this "store" would price match in order to get a new customer. When I inquired about the fragrance that I was looking for, I came to find out that the listed price for that item was $30-$40 more than what it is normally sold for at other stores, and that the "limited" sale price was only $10 off of that price. To put it in layman's terms a fragrance that you can buy at a department store for $30-$40, was being sold for nearly $70 but on sale for $60. I asked the sales lady about price matching, in which she replied to me that I could purchase the item and take it up with the manager who was not present at the time of my purchase. I really wanted to get this item so that I can give it as a gift soon after the purchase date. That was my mistake, I should've gotten it somewhere else. Following my purchase, I found the company on the web. I was unable to get a phone number or email to contact the company to talk to the manager about my purchase. I ended up making contact with the company through social media which in turn the manager of the location was given my information to contact me by phone. The manager of the Wolfchase location contacted me soon after. After explaining everything to the manager, the manager told me that that fragrance is not sold locally, which is incorrect. She also went into telling me that they have to make a profit in order to pay for rental and employees. I told the manager that I would fully understood that but that I felt it was practically price gouging. I was in support of the smaller businesses which is why I purchased the product here along with the idea that they would price match. The manager stated that she would contact me on Monday morning (when she would be there) about giving me a credit (at cost) towards a fragrance which I thought was a perfect resolution. I was also informed then that all sales were final and there are no refunds! The manager never called. Now that it has been several weeks since the purchase I know that was just a ploy to get me off the phone and be done with me. So don't worry Essence of Wolfchase I will not be back. Side note: I know purchasing namebrand merchandise at the mall is an expensive, but at the prices they charge you could get a premium package of fragrances at Macy's. You will not drive people off Amazon and to a mall with those prices and customer service! Buyer beware! You will regret it.

Came here after work to get some braiding hair really quick and a wig. The girl who helped me was…read moresweet but she was Facetiming while I tried wigs on which was slightly annoying because I hate hearing people's phone conversations. Their selection is very decent. It's not the biggest beauty supply store but you can find what you need here. The annoying young staff is probably way more tolerable than the typical Asian store beauty supply owners who want to search your bag and always think somebody is trying to steal, though! They didn't have the color wig I wanted in the back so they gave me the one off the mannequin and gave me a percentage off. I'd go back if I'm in the area (I live nowhere near) but wouldn't especially make a trip here.

This place is definitely an essential business, lol. Seriously this low key beauty supply store…read morehas everything under the sun to keep your hair Club ready, Church ready, work ready, going outside ready. Having just started my dread journey a year ago, I spent many anxious late nights watching videos of products that could assist my dreads to lock faster. The next morning I would head to C&J beauty supply and there the item would be! Not much this beauty supply store doesn't have, staff is very knowledgable on the floor and behind the counter. This place makes you want to grow hair and change styles due to the vast amount of products they have, its almost addictive, lol. C&J Beauty supply a great place to buy your hair products in the heart of Bartlett.

Great place. Guy there was very kind and helpful. Helped me find the perfect fragrance for me.read more

I was in this shop today and the owner was extremely rude to me as customer . He was offended…read morebecause a gentleman walked into his store and he asked my opinion on a good smelling perfume. The owner made the comment to the both of us by saying "why are you asking her ... because I owned this fragrance store for years and I would know better". His attitude was bad from that point on by making comments about our ability to pick out the right type of perfume. I will told him that I would never come back to this location again .. Very bad customer service... And I really like this place but the attitude was not worth me returning