This is my friend and I's favorite place to catch up if we haven't seen each other for a long time! It's absolutely the best, the food is comforting the ordering process is sooooo seamless and there is always staff around if you need to ask questions, but the process is very simple you can just order everything on the iPad. Also love it when they have the revolving belt on and you can just grab items to try from there. I will always recommend this hot pot to anyone that asks, their food is fresh, there is something for everyone and they have a great sauce bar where you can mix and match and get creative with the blend. I will never stop raving about this place! read more

This hot pot experience has friendly service, a clean and upscale interior, and plenty of great options for meats, veggies, and seasonings. I went here with a large party of 10 and has us promptly seated close to each other (the booths aren't large enough for more than six people). I like that the food came quickly. We ordered from an iPad, which was simple to navigate. Some items come via a robot! Note that the cost is on the pricey side, which I attribute to its location in Mosaic and its premium decor. If you're looking for hotpot and are nearby, then this is a good spot. read more

Urban is consistently good; I've never had an issue with quality or flavor here. It's always busy, but they move pretty fast. The food/ingredient selection is varied, and they always give a lot per serving, which is much appreciated. I love the tom yum soup as a base because it has that slight tang. My only gripes about this location are the size of the sauce bar and (rarely) the attitudes of the servers. The sauce bar is simply too small when it's busy because the line starts to go around the restaurant. As for the server comment, there have been instances where I've been there with a larger party, and they have asked if we're "actually" going to finish the food we've ordered. It's not enough to really stop me from coming back, but it's just an odd comment to make (though I get it with the extra food charge). read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

The spicy soup base is not only non spicy. But also no flavor. Just consists of oil and water. There are various kinds of dishes to choose from. The desserts are mostly good. If you like spicy soup base, that's not the place read more

This is the first negative review I've ever written, and I honestly didn't want to write one. We went to this restaurant tonight as a family of four to celebrate our child's birthday. Before deciding to dine here, I specifically asked the young woman at the front desk about the pricing. She told me that the two adults would pay full price and the two children would pay half price. She did not ask our children's ages or mention any age restrictions. Based on the information she gave us, we decided to stay and wait for a table. After we finished our meal, we were shocked to find out at the register that our 10-year-old child was being charged the full adult price. I was upset because this was completely different from what we were told when we arrived. I simply wanted to speak with the front desk employee who had given us the original information and clarify what had happened. Instead, the manager repeatedly refused to let me speak with her. Even worse, he insisted that the front desk employee had never said that. This raised serious concerns for me about the restaurant's honesty, transparency, and integrity. If the pricing has an age requirement, it should be clearly communicated to customers before they decide to dine there. And if a staff member provides incorrect information, the appropriate response is to acknowledge the misunderstanding and resolve it -- not simply deny that it happened. I was not refusing to pay. I was asking for a reasonable explanation and a chance to speak with the employee involved. Instead, the manager told me not to interfere with the front desk's work and then threatened to call security and the police if I did not pay. I was honestly shocked. We were a family with two children who had just finished a birthday dinner. We were not causing a disturbance or refusing to pay. We were simply trying to clarify what we had been told when we entered the restaurant. Because it was getting late and our children had school the next day, we decided not to continue the confrontation. We paid the bill and left. Despite everything that happened, my husband still left a tip out of courtesy, even though after this experience we certainly did not feel that we had received good customer service. What was supposed to be a happy birthday dinner turned into a very unpleasant and upsetting experience. Our child was frightened by the confrontation as well. The way this manager handled the situation was completely unacceptable. A good manager should listen to a customer, clarify what happened, and try to resolve a misunderstanding -- not deny what the customer was told and threaten to call security and the police. There was also very little warmth or hospitality from the staff. No smiles, no friendly attitude, and certainly no feeling of being welcomed. My advice: confirm the children's age requirements and pricing very carefully before you sit down to eat. Based on our experience tonight, we will absolutely not be returning. read more

My friend got baptized this past Sunday so we celebrated afterwards at Urban Hot Pot! We had a party of 8 and sat at the booth for 8 (four on each side). It was actually really uncomfortable (more so than inconvenient) to slide in and out, so I would recommend avoiding this seating arrangement if you can. Other than that, Urban Hot Pot was great! In the DMV, this is probably my top 2 favorite AYCE hot pots to go to. We paid $34.99 per person for the dinner/weekend pricing, which included the premium meats and options like ribeye and crab. Immediately after we sat down, we ordered our broth (each person gets a personal-sized pot) using the tablet at each table and went to the sauce buffet to create our own sauces. Lots of options to make it sweet, savory, spicy, acidic, or all the above. We got our food within 2-5 minutes after placing an order, so the service is fast to make sure we maximize the 90 minute time limit we had to eat. The broths and the first batch of ingredients arrived before most people finished making their sauce. I will say, it gets pretty hectic when ordering. We had one person ordering off the iPad making suggestions and seven people screaming "yes/no" all at once. I got the ORIGINAL SOUP broth, which is a pork soup base. It was creamy and savory, and only got better as I piled on the veggies and meats. They have so many options -- I didn't feel like they were missing anything I usually would like for hot pot. From the vegetables, I enjoyed the baby bok choy, napa, taro, and enoki mushroom. From the meats (land animals), I enjoyed the ribeye steak the most because it was much less fatty than the sliced US beef option, which was... too much. I put a few of those in and my entire broth turned into fat and no longer drinkable. The lamb was good, too. From the seafood section, I really enjoyed the fish filet -- I wish I ate less of the beef/lamb and more of the fish, which was tender and soft, soaking up the flavors of the broth. Lastly, our table got lots of fish tofu and quail eggs (and I mean like 20+ orders) which were all great. The lobster ball was pretty good, but not my favorite. Overall, we ate incredibly well and were very full. I tapped out after an hour since we did very little talking and shoveled food in our mouths the whole time. I had a great experience at Urban Hot Pot, I would definitely come back if I want AYCE hot pot in the future. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

Have it another try and had a much better experience. The food was quick when you order from the tablet. There are a range of choices for $36pp on dinner/weekend menu. The place was clean and attracted many young people but also families for the shabu shabu experience. Food was fresh. If you don't want to order off the tablet they also during busy times have a conveyor belt of dishes. You can pull off and cook if you see something that you like most of the items on the conveyor about were vegetables or noodle items instead of meats and seafood. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

Hot pot is always super fun for group dinners :) I had the split pot with the original and tom yum soups, both were delicious and gave all the toppings so much flavor. The staff were very attentive and quick to answer our questions. I also appreciated the sauce recipes at the sauce station, since a lot of times I don't know what I'm doing when I make my sauce lol. For dessert I had the cake, and it came with coconut frosting. It was surprisingly decent, considering I would never consider a hot pot place having cake for dessert. I'd definitely recommend Urban if you're looking for a fun group dinner experience and going for a walk afterwards in the Mosaic area. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

I had Urban Hot Pot for the first time yesterday and am already craving it again today! I had hot pot several years ago and was not impressed, but I guess I was just going to the wrong places because this place was lit. Service was friendly and helpful, restaurant was trendy, clean, and modern, and the food ... which matters the most ... was truly so good! I got a mix of the original and spicy broth and it was the perfect way to sample the menu. I tried a little bit of everything but my favorite mixins included the super creamy quail eggs, enoki mushrooms, beef rolls, shrimp, and udon. I made a couple of different sauces at the bar and every dip was a flavor explosion. At $25 per person for lunch, I thought this was a steal! read more

So many dips and things to choose from! I go for lunch so it's a bit cheaper. They have lots of desserts, side dishes, meats, seafood, and carb to choose from. Perfect for a meal with friends or family. They also have really good crawfish!!! Service was quick especially when they used the cute robot to deliver some items ! read more

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Stopped here for lunch on the weekend. The amount of food you can order and eat in 90 mins makes this place worth the $35 cost for ACYE (all you can eat). We also came on the weekend so the premium option was included, but i believe you have to pay extra for that option on the week day. We just got a bunch of meat, veggies, meat, shrooms, meat, fish balls, and dare i say... more meat. There is a variety of soup base you can pick and a sauce bar where you can make your own dipping sauce. Service was quick and fast. We sat near the conveyer belt, which rotates a variety of items. But typically, you order what you want through the iPad and they bring it out to you super quickly. Sometimes they will use the robot as well to deliver some items. Definitely ate our fill. Place had plenty do tables and everyone gets their own mini hot pot so that was cute. This location was at the Mosaic so you can park along the street if you are lucky or find a spot in the garage. Place is worth checking out read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

A popular hotpot spot in the heart of Mosaic. I went on a Saturday night with my boyfriend around 8:45 for a late dinner. To our surprise, the wait was still a bit long and we were 13th in line. Note that the online queue is usually disabled and reservations are only for groups of four or more. They asked if it was our first time, which it was, and the hostess who sat us was very kind and explained how everything worked. There's also a sauce station with a bunch of different sauces and combo recommendations, which was pretty cool. From there we got to ordering. Portions are pretty small and only a few pieces of each item come out at a time, but it's fine because it's AYCE. Meat quality was good and there are tons of options from meats to veggies to drinks. I'm telling you, the HI-C is somehow magical. Desserts were pretty good too. I tried the jelly with brown sugar and it surprised me in a good way. The place is pretty and modern with a walking robot server, which is fun to see. read more

This all you can eat hot pot is definitely a top favorite of mine in the area. The various broths are flavorful and they have a great sauce bar. The meat and veggie options are great and you order through an iPad which makes it very convenient. Staff and restaurant are also delightful, making it an enjoyable experience. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

I've been here many times and it's a solid location. I wish they made use of the old conveyer belt more but I like their speed and iPad ordering system. The staff are always pleasant. I would like more fatty beef cuts. However, they have a great beef tongue, larger dumplings. A great sauce bar and fantastic sage desserts. read more

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Have a really great time here. You order the food on the iPad so no need to wait for the server to come around. 5/5 for the food. Everything was fresh and clean. The soup base was super tasty and not water down. I got Tom Yum and my bf got the Original soup. The coconut Sago desert is super light and refreshing after a big meal. 5/5 for customer service, the server make sure we know how to order before leaving. Fast service after we put in the food order but also come back multiple times to check if everything is ok. This is my top hotspot place in NOVA so far and I have tried majority of other hotspot place. Will definitely come back with my family. read more

I liked the ambience it was very modern. I found it impersonal as well as more private dining experience. The service was prompt, and the food was good. It wasn't the most spectacular amazing place but I would go back. read more

Great food, quick service, nothing really to complain about. Everything was great. Meat was amazing. Did not feel rushed even going slightly over time. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

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Oh my gosh I love this place. The food is all amazing and I love that it's all you can eat (well in 90 min) and is a good price. I don't think I've had anything bad there the few times I've gone with friends. I love that you can order from the tablet at the table when you want and that you can create your own sauces at their sauce bar. The staff is always really nice and the restaurant itself is cozy. Highly recommend. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

Alrighty another update: Food: We love the food we really do! Selection is great! Dessert tops it off well Service: We were not given a last call notice and when the host came by -- she just apologized and didn't even offer to make an exception for us to place our last orders in. Secondly, the punch-cards that were given to us after the incident of denying us entry before the close time, were no longer valid and apparently that promotion was cancelled. It would've been nice as an apology for last time to get something even worth while coming back. I just can't, with good heart recommend, coming later in the day anymore. We've been loyal customers for over 2 years now but this might end. Truly a disappointing experience to what this place could really be... read more

I love eating hotpot and this spot is in my top 3. They are a more modernized take on hotpot with an all-you-can-eat personal hotpot rather than one big family style. Great sauce bar with a good amount of different options to make your own custom dipping sauce. Ordering is done on an iPad/tablet which makes it very convenient to order more items or call for service while you eat. If you are coming here really hungry during dinner time, make sure to put in a reservation. Even on weekdays they seem to be a bit busy. My only complaint would probably be on seating areas. Especially with larger parties the booth-like seatings are hard to get in and out of especially if you're seated against the wall. The two people seating is much more comfortable and there is a conveyor belt in the middle of the store circling out different menu items while you eat so you can just grab from your seat. read more

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Fun different...confusing The servers should explain the process to first timers or they should have a YouTube video to share with newcomers. Burners can be a problem Once you figure out everything ordering, ingredients, sauces, veggies. It's good. read more

My favorite spot in NOVA for hot pot hands down. I always leave here satisfied by the food. It does get very busy during weekends/evenings and this place doesn't take reservations. So be prepared to wait. It's AYCE for $35/person for dinner. You order on the ipad and the food comes out quick! There's also a conveyor belt that has food items to grab. I love their sauce bar with lots of homemade or build your own concoctions. I also ALWAYS get the tom yum broth every time and it always hits. Service is hit or miss. You would most likely not have much interaction with staff bc everything is done through the ipad. They do come by often to clear plates though. I have noticed that portions are a lot less this last time i have visited. For example; i placed 2 orders of head on shrimps and a total of 3 shrimps came out... I understand the need to stop food waste but FYI. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

Love Urban Hot Pot. For approximately $35/person for all you can eat dinner (and I think roughly $21/person for lunch), can't beat that price! Service is okay... you don't really interact with staff except for being sat, staff who bring the food out, and getting your check. But with AYCE, that's kinda understood, else, they'd be running crazily around the restaurant. After visiting the sauce bar, where there are recipes for popular sauces (or choose your own adventure and build your own), dinner consisted of 6 friends sitting around the table, each with their own pots that ranged in spice level, as well as one gluten free (which is great the Urban Hot Pot has those options). It was family style when it came to the noodles and meats and vegetables. All in the middle and everyone grabbed what they want. It's worth at least just giving it a try, especially for the price! But make sure your entire part arrives around the same time to be sat! read more

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I love Urban Hot Pot! the food is always fresh starting with the broth is great, the vegetable, meat and seafood selection feels endless... and the service is always friendly and on point. my husband and I go for date night at least 3x a month. GOOD STUFF! read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

Self service most of the time with the iPad. Server didn't really help much. The food here is good. But the sauce bar can improve a little. I love their small portions every time cause it does help not to waste food. Soup base was good. Got original and miso. Both were good. Love that their small pots are also split in two soup base. I'd come back cause it's my sisters favorite place. read more

Urban Hot Pot - Everything We ordered on the menu. - Hot Pot Near Me - Fairfax, Virginia

the wait was about 20 mins on a saturday night. the broth selection here is amazing. this was my first time trying chinese broth for hot pot and i was pleasantly surprised. there is a convey belt with popular sides rotating at all times. the quality of the meat was good and the vegetables were all fresh. the food was great and fairly priced. the inside was clean and service was good. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

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I love the vibes here it feels welcoming every time me and my friends come down to the area for a good time

Great selection and the portions are decent but you can order as much as you can eat, the service is quick and there are a lot of private seating. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

Tucked in Mosaic, Urban Hot Pot is an all-you-can-eat spot perfect for two or four! My best friend and I were in the area thrift shopping and were looking for a dinner spot. Having heard of their $34.99 all inclusive hot pot deal, we were both excited to try it out. We were seated very quickly and got right to ordering. You essentially use the iPad menu to order all soup bases, meats, vegetables, and beverages. Not to mention, there is also dessert, tea, and lemon water included in the deal - great additions! I went with the split pot of half Mala Spice and Herbal stews. I personally love my hotpot to be spicy, so I was not disappointed with my choices. My friend and I got to ordering all of our favorite cuts of beef, lamb, tofu, vegetables (including corn - pairs so well with the Mala broth), chicken dumplings, and a standout favorite, marinated shrimp! For all the sauce lovers out there, there is a sauce bar to create your favorite concoctions! I stuck to getting ginger and green onions to liven up my broths. We truly savored each bite and had so much fun with new menu item we incorporated into our individual pots. For dessert, I tried their fruit, ice cream cup, and coconut cake - a great way to finish off the meal. We ensured no food went to waste and left the restaurant with a full stomach and smiles all around! The service was speedy, clean, and friendly. I especially appreciated how the staff was kind and attentive each time they visited our table with new items. It was a busy night, but that did not prevent them from providing excellent customer service. Will 100% be back again! read more

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Scale from 7/10 First time here and didn't like the parking situation too much but that's just me. There are plenty of parking garages and just take a little walk to get there. Once we arrive at the restaurant, took them 10 minutes to sit us so it is not bad at all. They have their own sauce bar like every hot pot place but their bar sauce is quite small. Service is amazingly fast and friendly staff. We were seated at a table for 6 so lots of room but we manage to order enough food to fill the table. There is a 90 minutes limit to how long you can eat though so keep that in mind. I got the tom yum soup which is not my favorite tom yum at all hot pot place but it's doable. There's a little ipad where you can place order and ask for service so you technically don't even have to talk to anyone which the little introvert in me love! I love all the meat and seafood choices and especially love their dessert choices. Over all, this is a place where I deff would come back to because of their service. read more

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TL;DR: great hot-pot, variety of menu options, good value I am no expert when it comes to hotpot. Had a bad experience over 10 years ago, and kind of wrote it off. I recently went to a hotpot place, and I didn't hate it. Came here for lunch on a Saturday, and this place has fully converted me. AMBIANCE: The interior is darker and modern, giving date night vibes. We got there around 5PM and there was a 30-60 minutes wait. Luckily, this spot is in Mosaic, so you can leave your phone number with them and find plenty of things to kill the time. Then they'll text you when your table is ready. SERVICE: Service was super friendly and explained everything as soon as you're seated. You order everything off the kiosk, even asking for the check or drink refills. 90 minute dine in time limit. ~$35 for AYCE, great value imo! When you order, everything comes out pretty quickly. The beef/meats are the ones that take the longest to come out (comparatively to everything else). I would say at the longest, we waited 5 minutes tops for meat. Seafood, veggies, sides come out in approximately 2 minutes. FOOD: They have a self-serve sauce bar for you to grab sauce dishes with your preferred sauces. Mix them, use them individually, put it into the stock soup, eat it on the side, whatever you want to do! Each person has their own stove top and soup pot, so heaven for a germaphobe like me who doesn't like to share. ~Pork Broth: this is their standard base options, and man it was so good! ~They have lots of broth/soup base options like Mala, Spicy Kimchi, Pork, Seafood, etc. ~Meats were all tasty and cook quickly in boiling soup ~Seafood quality was actually really good and fun Definitely coming back here! read more

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This is our go to spot for hot pot. It's become a regular event in my friends circle. We play pickleball and then go this place for great Korean hot pot. Our favorite time is during their lunch special unless one of friends who works in the military joins us then we don't have to worry about the specials as they offer military discounts. My favorite broth is their regular pork broth. I don't prefer the spicy version as I can make my own spicy side sauce. We then order a bunch of great meats from brisket, to seafood. Lots of different meats, veggies and eggs. I love the ramen noodle as my go to. It takes us about 2 hours to savor their delicious food. I think they have a 2 hour time limit. Please note that they have extra charges for leftovers. $20 per person extra. I recommend bringing a Tupperware with you in case you have leftovers. They don't offer leftovers containers. Ambiance is great. They have a robot that serves deserts. Highly recommend it. read more

Urban Hot Pot - Hot Pot Near Me - Fairfax, Virginia

We had lunch there on a weekday. It's not many people and it's pretty quiet. The food was good and the service was quick. The little spicy soup base was not spicy at all. read more

My favorite local hot pot spot, $34.99 fixed price dinner and $24.99 for lunch for a galore and veggies, meats, noodles, and broths to choose - truly a vegetarian paradise and a meat lover's dream! I preferred Urban Hot Pot to Gom Shabu Shabu in Annandale. Aside from not having dinner specials available (which I believe are a surcharge), there's no difference between and lunch and dinner options. My friends and I ordered a feast with over 20 dishes and we conquered most of the spread! It was so good that I took hubby a couple of weeks later! Over the weekend the conveyor belt is on, so you can grab dishes from it (it's turned off during lunch during the weekdays). There's a cute little robot that patrols around collecting some dishes. Great sauce station! The sesame and peanut sauce with mild kick with a heap of condiment and toppings - the garlic, scallions, sesame seeds were my pick! Of the dozen broths to choose from, I'm glad I got the Veggie Broth. It was surprisingly flavorful and not the standard salty soy or miso base. It came with corn and a few other veggies. The Mushroo Broth was fun to try and came with a couple of types of mushroom, but preferred the Veggie Broth. There's a galore of veggies: enoki mushroom, taro, chinese yam, oyster mushroom, black fungus, rice cake, fried tofu, firm tofu, baby bok choy, bok choy, broccoli, lotus root, pumpkin, seaweed knots, etc. There's a variety of seafood, crab meat, fish, beef, pork belly, to choose from. I enjoyed all of the veggies aside from the seaweed know and the lotus roots. Of the noodles that I tried: Instant, Vegetable, and Udon - the Udon noodles were my favorite! Glad we made a reservation for 5, otherwise we would have waited 1.5+ hours! There's a strict 15 min rule for your full party to arrive for the reservation. Highly recommend making a reservation! Note there is 20% food waste fee, only if you go overboard and order a bunch of food that you don't eat. If you leave a little bit of food on the table, it's fine. I'm glad the restaurant has this rule to deter people from taking advantage of the unlimited food. Glad this location opened up in Mosaic and it's a small growing chain in Chesapeake (new), Rockville, and Columbia. Looking forward to coming back! read more

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I've passed by this restaurant a few times in the Mosaic, so I finally took the chance to give it a try! We went here on a Friday evening around 6 p.m. and there was a one-hour wait. It is a popular restaurant so keep that in mind when you are thinking about when you want to go. We were really pleased with our experience. The menu has so many items to try, which includes alot of meats, seafood, and veggies. I also loved the options for the different flavored broths. There is also a cute conveyor belt and robot that brings you food items. You order everything on an iPad which is an introvert's dream experience. We were so stuffed when we left. I absolutely plan to return! read more

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My first time here and super hyped by the ambiance and smell. This is a hot pot with AYCE items. They have a simple ordering system through the iPad for everything. There is also a revolving conveyor belt with items in case anything peaks your interest. I have been to other locations and love how there is one in this area. I ordered the herbal pot as a soup base since its getting colder outside. I definitely would say the base is on the saltier side of things. It flavored my food a little too much! Other than that everything was super fresh. If you give this place a try, make sure to try the crown daisy and new zealand mussels and also the fish roe balls and fuzhou fish balls! I enjoyed my experience and will come back soon! read more

Urban Hot Pot - AYCE selection of meats, fishballs and veggies - Hot Pot Near Me - Fairfax, Virginia

Nice place to hang out with friends. There is a time limit that they're pretty strict about, but they allow reservations now so at least you can get a spot when you come. Don't try to go on the weekend without a reservation it's a 1.5 hour wait. The food was good and the quality of the meat and vegetables was fresh. The broth is very plain so you can change the flavor level to what you want at the spice station. Overall I liked it. The servers were working pretty hard and couldn't really stop to answer questions, so if you don't know how things work or how to order you should ask someone before being seated. read more

Urban Hot Pot - Meat - Hot Pot Near Me - Fairfax, Virginia

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This was my first hot pot experience and I will definitely be returning! It was amazing! I loved that you get your own pot and can personalize it however you would best enjoy your dish and can cater to your personal dietary restrictions (if you have any). The only downside here is that there are not many vegetarian broth options - even their miso base unfortunately has meat :( thankfully you have a ton of spices and sauce options to elevate the soup, all of which are vegetarian but just something to keep in mind! There is an iPad at the table where you can order whatever meats, veggies, noodles, etc that you'd like and it comes very fast! If you sit in the middle section there is a conveyer belt with some items that will rotate through so you don't have to put your order in the iPad. It is all you can eat for a 90 minute limit which I honestly thought was the perfect amount. Highly recommend! About parking - there are some parking garages nearby and sometimes there is street parking available near the restaurant if you get lucky. read more

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Food was amazing, service was quick and attentive, vibes were great!! Would recommend this restaurant to everyone. We had the miso broth base and it was delicious! We will be back! read more

We had a great experience with a group of 8! The food had so much variety that we never got bored. The soup base was absolutely amazing and made everything taste even more delicious! read more