I love this place. Great job on tailoring and cleaning. Fair prices. Lovely and friendly family.read more

The staff here is always friendly and knows who I am when walking through the door. It's a great…read morefeeling. Can't beat the personal service of a locally owned location. I drop clothes off here at least a couple times a month and they always have them ready before I expect.

Very expensive....4.95 for a shirt. but there competitive edge is no solvents or chemicals…read moreused...Haven't picked up my clothes yet but the price threw me off. Very nice staff and she gave me 10% off my first visit. I may go back depending on how well they cleaned my clothes...stay tuned...

We recently used MCDowell's as first time customers. Our experience exceeded our expectations and…read morehighly recommend this service company. During the pandemic, we needed to have an oriental rug cleaned. Another favorite merchant recommended MCDowell's so we called, made an appointment for drop off. The very heavy large rug was taken from the back of the car at the loading dock and returned once the cleaning, which was gave us a new look once again for our rugs, was completed. Minimal risk due to face masks and distancing we we were completely satisfied! Thank you for providing the community with your wonderful service!!!!

Walk on by. Not the company they were under their new ownership. I gave old McDowell's a 5 star…read morerating. I recently brought a rug in that I have brought in to another cleaner in Boston 2X and Old McDowell's 1x (all 3 times very dirty and it came out looking brand new. So beautiful, outstanding transformation, is how I would describe it. I Just had this same rug done by under new management McDowell's and the back of it is gray almost and the color much darker in color like the water they washed it with was gray/black and dirty and it was not well rinsed. It's improved, definitely shows some sign of cleaning, but the color of the rug is MUCH darker and has a grey cast. It's ugly. This was nor washed well. I can't tell you how beautiful it came out the 2x in Boston and the best of all times when old McDowells did it. S ame rug. It was far less dirty t time then those other 3. I don't know what was done here, but truly disappointed, that my rug is now a different color and looks grey, like they dipped and washed it in filthy water. this was not washed in clean water and was not rinsed enough times. I had heard negative things from people about the new ownership, so held off on cleaning this as I figured they would get their sea legs. Apparently, not so. This is a rug that when properly cleaned is very light and lovely and really brightens up and is much lighter, it has NEVER HAD A GRAY UNDERSIDE. I don't know what you did but it looks awful. really yucky. Rug was not even wrapped, something other co's did. I think i could have dragged this out on my parking pad and cleaned it more effectively.

I took my husband's suit for clean and press with one inch let out in waist, had it done in 2 days…read moreand it fits great! Thank you

I put a few things in for cleaning here and never had any issues. With fry cleaning. It's at least…read more3-4 places in the same area to use. So you have choices. Alterations is another story. Sigh. I usually take my tailoring business to midtown. But I ended up here thinking I would get what I needed fast and right. I had a pair of pants that were too long and needed tapering as well. I went to pick them up they weren't ready. Went back and picked them up. Taper was all off. And to add more insult to it, because I never had anything tapered here before I took a similar pair of pants to show how I wanted them. I was measured. Pants were measured. After 3 times. I have my pants. Which still fit shitty. I needed them back. At this point it's not even worth the argument. I just want to document it so I know to not go back here. Ill get my real tailor to fix them.

I used them for the first time, and they were great. TurboHaul is used by my apartment's office,…read moreand I asked them for the information. They were on time, and one of the guys actually went to one of my schools and had a great conversation. I have a few things to be removed. They had suggested that I take the trash to the dumpster, but I live where there are too many steep stairs, and taking furniture up those stairs was not an option.

Your company is littering roadways. I followed your truck and numerous pieces of junk and plastic…read morewere flying out of the back of the truck. Causing a road hazard and littering our state. You need to change or implement policies to prevent this dangerous situation and stop your trucks scattering debris everywhere. Covering the truck is not enough. If there is plastic that could fly away it needs to be secured. Please do better!

Rashaad and crew were great! They showed up on time, they were professional and friendly. They…read moreworked together like a well oiled machine and were efficient and careful with all of our belongings. Maria kept in touch with me and informed of the schedule. Highly recommend!

We had a great experience working with Will and his team at H&H Moving for our recent move. They…read moreprovided a helpful document for packaging/preparing our moving boxes, and they showed thorough care when handling larger/breakable items (several of which they wrapped themselves). The group was punctual, efficient, and friendly. They also offered up some solutions when we weren't sure about the exact arrangement of furniture in some of the spaces. We recommend H&H Moving to anyone looking for professional movers!

My roommate scheduled an appointment for a 3 room pet solution cleaning, as his cats have peed on…read moreour carpets. The scheduling process was quick and easy. The pricing was very reasonable and the cleaners arrived on time and were courteous. However, the service we received was not to my satisfaction. While the carpets certainly did LOOK better, the smell of cat urine was WORSE. A cursory internet search will tell you NOT to use steam cleaners on cat pee, because the heat from the steam actually causes the proteins in the urine to bind permanently to the synthetic carpet fibers. Shame on us for not doing that research prior to contacting Baltimore Steam Cleaners... But you would think professional carpet cleaners, who advertise "Pet Solutions," would know better. Unfortunately, our only option at this point is to rip up the carpets. Also, they said they would take care of moving the furniture, but less than half of the furniture was actually moved. The rest they cleaned around. I would have been happy to move things out of those rooms ahead of time, but we were assured that they would take care of it.

I submitted an inquiry about upholstery cleaning on the BSC website and got a call back in less…read morethan 12 hours. The owners, Dan and Tim, scheduled my furniture cleaning at a time that was convenient for me. They were professional and did a wonderful job cleaning my couch for a very reasonable price. I will definitely be calling them again and would recommend their company to friends and family.

I must say that I was in a crunch and was able to call and get scheduled the next day to move a…read morepiece of furniture. Customer service was polite and the pricing was great. Day of, there is some work to do. I was confirmed that morning of the move to be on location by a specific time. Well as I waited I was informed of logistical issues with the driver. Honestly, when dealing with people that are taking off work to be present during delivery, and the service they are paying for is late, it's such a frustrating situation. Nonetheless, this shifted everything about 40 minutes behind schedule and they still were able to complete the job. The guys were apologetic and I got my furniture. Would i come back for service? Yes. But likely leave more wiggle room for the time.

Poor customer service and the movers were not professional. They lost some of my items and still…read morehad to pay another moving company to complete the 800 jobs I paid for. Bad business! I used this company multiple times because I believed in the brand, but NEVER again. Just horrible!!