I had a great time with this product. Alex was a great help and our floors now look amazing.read more

I had a good experience at the store picking out the product, but very frustrated with the…read moreinstallation and service after. Grout was allowed to be put down drain when installing walk in shower, had to get a plumber in to remove celling in family room to replace pipes that where full of grout which hardened and clogged drain. Ceramic seat in same shower warped and created water damage again had to get contractor in to fix the problem, Argos would not do anything ended costing me $460.00 to repair there poor workmanship. Had ceramic tiles in kitchen and main bath shifting and grout coming out, again hired a contractor to fix problem and again poor installation and again no help from Argos. Owner of Argos offered no compensation. I would never recommend this company to anyone, terrible customer relations.

Received a quick quote for carpet inside home…read more Had a decent selection of choices and prices were reasonable. Very responsive. Ultimately, decided to go a different direction but appreciated quick response and reasonable quote.

From the owner: Personal Impressions is Ottawa's premiere carpet and area rug store…read more We carry a wide selection of area rugs, stair runners and wall-to-wall carpet. Area rugs can be customized to any size, shape, colour or pattern. Our stair runners are created for each stair case. Our store has the largest selection of wool carpet in the city. We install all the products we sell.

This is the real deal. One of the only two places I'd go to get my Persian rugs cleaned.read more

Our little dog had been sick , we did our best to clean the carpet but it needed professional…read morehelp. A close friend recommended Bashir to have my carpets cleaned. The first of many carpets I brought was quite soiled . I shared the reasons for its condition. They were very kind to explain what they could do . Since the carpet was a type of carpet where threads are glued , they explained that they could not garantie the results . They did an AMAZING job! They took great care and the carpet looks brand new . I already brought a second carpet and plan to have all our carpets cleaned at Bashir!

We just had a Mannington Adura floor installed and we are extremely pleased with the result and the…read morecustomer service from beginning to end. Ray was extremely pleasant and professional and did an excellent job of estimating the job. Peter -- the installer -- was the hardest working installer we have ever dealt with. In addition he was friendly, upbeat, efficient, and a perfectionist. Everything was done beautifully at every stage and he cleaned up at the end of every day. I would have no hesitation doing another job with Alexanian. Thank you Ray and Peter.

Overall satisfied with the installation of carpets but would not return as a customer to this…read morelocation and likely any other location due to poor customer service. Installed product was done as I expected, and the install team was very professional and met my expectations. To note but was not an issue for me, the installers arrived a ¾ of an hour into the installation window and install took marginally longer than expected window, but were clearly working to their capacity, just the estimation was likely off. Customer service was below an expected level. During measurement, Chris Foley (Manager) did not take any Covid 19 precautions, and closed into within 2 meters from myself, resulting in me having to take precautions from him vice him from me in my residence. Managed to not touch much but did help himself to sit at a table. Not satisfactory in todays world and resulted in the customer having to do work to sanitize after his departure. Manager attempted to up sell me to resurface more than was requested, using the safety of my kids and the dangers of hardwood floors as the rational to resurface more of the desired spaces. This is an incredibly low tactic which in retrospect should have made me reconsider conducting business. I was only provided an invoice once I demanded on the day of installation, with the manager suggesting that the carbon copy previously provided was sufficient. My insistence of a line by line invoice seemed to be a large inconvenience for the manager but he indicated that he thought it had been previously sent. When questioned about lack of clarity of the invoice, the manager became curt and aggressive towards my wife, and did not want her to transfer to me, assessed as my wife as an attempt to bully her. When transferred to me, his first statement being that he would pull the team off the project immediately and how dare I question someone who has 35 plus years of experience. This is a bully tactic and should not be in tolerated in the current world. The manage refused to listen to me, cutting me off by saying that he would answer my questions, despite me not yet finishing my sentence. I never actually was able to ask my question and ultimately did not receive satisfaction to my questions. Of concern, the manager had a series of answers to provide prior to being asked which indicates that he often receives questions signalling that there may be a pattern of the business not be providing information until asked for it. Despite the understanding that the customer was to remove the existing carpet "lift the carpet on the Invoice", on the day of the install I was informed that I was to coordinate the disposal of the old carpet. Minor inconvenience but something that could have been done prior had the expectations been better laid out. The manager accepted that he did didn't articulate this nor that he put it on the carbon copy invoice, suggesting that disposal costs the major portion of the $0.50 per sq ft that they charged vice labour to remove the carpet, underlay, and staples. An efficient business may have offered to do amend the contract and add the disposal at $0.50 per sq ft to make profit, but it was not offered possibly not possible due to final payment was processed prior to start of the job. Overall more of an annoyance but very much encapsulates the customer service provided. Recommend anyone using this business avoid dealing with the manager, or conversely go to the other location on Merivale Rd, as it is 20 minutes away and has much better reviews.

I ordered online at the beginning of November and it took a full month for my order to arrive at my…read morelocal store. The delay was excessive and there was no reasonable justification for it. In 2025, this kind of service is simply not competitive. I do not recommend ordering online from Urban Barn. The service was disappointing and the wait time was unacceptable.

Really? No reviews for Urban Barn? I like being the first ;)…read more So since we are in the midst of the COVID-19 Pandemic and only essential businesses are open, Urban Barn is temporarily closed, but this review is for back when we were living normal lives and Urban Barn was open. This Urban Barn is relatively new. It's in the Ottawa Trainyards, but the newer section where Nordstrom Rack, Figaro Coffee and Healthy Planet are. This Urban Barn seems much more fancy and upscale than the one I'd usually go to in Stittsville. I really like the displays. I find the prices a bit on the higher side for furniture, but more affordable for things like decorative bowls, pillows, picture frames, etc. Staff are nice and it's a fun place to browse, even if just to go for decorating ideas ;) Lots of free parking in the plaza parking lot.

Joyce was able to order the product I wanted in a timely manner. She combined orders to save me…read moremoney on shipping and adjusted her price to make it more competitive with online sellers. She was great to work with.

Steve Bradley from Abbey Carpet did a wonderful job installing our new carpet in our bedroom,…read morehallway and our stairs. It took a little longer than we thought but the outcome was wonderful. The stairs took several days to do since we had to have them wrapped, they are an open configuration, Steve took his time and made them look perfect. The carpet is soft and the color is nice and the quality is great, thanks to Joyce Bradley for finding it after our first choice wasn't at all good. Beautiful job done would recommend Abbey Carpet to anyone who asks. Actually from Watertown, NY not from Rehoboth Beach

This store has been open in this location for a couple / few months, and this was my first chance…read moreto take a look at it. Comparable to the Jysk store next door, which sells some similar items, this store goes a step further by offering small kitchen appliances. For me this is essential, as I look after the coffee club at work. This store sells a Krupps expresso maker with a milk frother attached, for just $79.00!! Altogether too often, I'm finding these attrociously expensive machines (in the range of $1,200, but some at $3,000 or higher!!) for some thing I would personally not use enough to make the tremendous expense worth while. So, I will have to bear this in mind, depending what happens with the machine we currently have which recently broke. Either I fix that one at a reasonable price, or I run back to this store and pick up this little cutie! Oh my, are we ever spoiled at work! Well, you need SOMEthing to look so forward to! Imagine having an office where you can get better coffee than else where! Yehaw!! Aside from that piece of wonderfulness, they have a wide variety of those hanger-things for your shower (where there's never enough shelving for the shampoos and other shower essentials). Of course, they sell bed sheets - individually, and in sets, bath towels, dishes, and all kinds of stuff. All in all, this was another fun place to wander around in and look around. I will occasionally go back. Update January 21, 2016: This page seems to have been moved to Ottawa Trainyards which is incorrect as I've never been there. This store is actually in Grant's Crossing in Kanata. I was in here today and found what I was looking for: a squeegee for the shower, and they offered quite a few to choose from, too.

This store is amazing. The staff is the absolute best. I have never known staff to be so helpful…read moreand dedicated to taking care of customers.