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    Uptown Pup

    4.9 (33 reviews)
    Closed • 10:00 am - 4:00 pm

    Uptown Pup Photos

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    I don't typically leave reviews but I had the best customer service ever at Uptown Pup. Kelsey took amazing care of me and my newly adopted pup. Kelsey found the cutest "gotcha day" bandana. She took the time to find me deals and found me amazing new food products to try out. She was extremely knowledgeable on different nutritional treats and food. Amazing service thank you so much.

    Taylor Ann K.

    This pet store is one of the best stores in the DFW area. The owners are extremely knowledgeable in dog nutrition, and are always willing to help you with anything! Their selection only includes trusted pet brands. They have a great selection of raw foods both frozen and freeze dried. Their self washes are awesome too. Much easier than giving your 60 pound, long haired, double coated dog a bath in your apartment lol! They are also very active on insta so if you are wondering about a product or just want to see what they have follow them there!

    Remy H.

    Was in the area for lunch and stumbled upon this cute boutique dog shop. They have so many fun plush toys! This chicken & waffle toy was ~$18.

    Lady after her bath giving her best model face
    Candice J.

    This place was wonderful for a self service bath for my 12 year old Doberman, Lady! Lady is arthritic and pretty big but, they have these great ramps that she was able to walk up with some assistance. They helped me with getting her in and showed me how everything works. My dog is afraid of the hair dyers usually but they do have them and offered to introduce them next time without the top on so she won't be afraid but for this time I opted to towel dry. Lady then went shopping and picked up a few treats! Definitely will be back!

    Chris C.

    Awesome shop in the State Thomas neighborhood. Salesman recommended this new leash that got my rescue pit bull to stop tugging my arm out of its socket. They have stay and play, bring your dog and hang out, a wash station and tons of food and treats

    I took my best friend Léon there for a bath and it was a life changing experience. We used a fast drying coconut spray post wash with a citrus facial moisturizer. He looked so good that I had to try it out myself. Now I take all of my human baths at uptown pup, and they don't discriminate. Good luck finding that customer service at PetCo. Feels wondering finally finding a local business that understands their clients.

    Self-wash station
    Sydney H.

    I went to Uptown Pup to use their self-wash station. The store was spectacularly clean and well-organized, especially considering that it is a pet supplies store. They had a great selection of foods, toys, and collars/harnesses. The self-washing stations were so cute, with multiple options for shampoos and after-bath sprays that were included with the bath. They explained how to use each part of the bath, and gave tips on how to best use the equipment. The water was even nice and warm! Overall, I was very impressed and will be coming here to bath my dog again!

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    2 days ago

    The best ever!! The owners treat everyone like family and are so knowledgeable. They have great rewards program for food and treats.

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    Ask the Community - Uptown Pup

    Review Highlights - Uptown Pup

    “Lauren recommended a mix of two dry foods for our picky eater Molly (2 yr old German Shepard mix) She loves it!”

    Mentioned in 6 reviews

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    Hollywood Feed

    Hollywood Feed

    (48 reviews)

    Lakewood

    Hollywood Feed is clutch. If they don't have the product, they're happy to help with alternative…read moresolutions. We've been coming here since our beloved pup's 'gotcha' day. At one point, we loved walking distance. Imagine the excitement on our dog's face every time we're remotely in the area. I mean, we were dining at the Whole Foods across the street and she started happy squealing. Staff is knowledgeable. I appreciate the 'carry to car' service on day's I'm replenishing her food. Our dog averages 60 lbs. They've a solid rewards program. Sign up! There's even a delivery service, if need be. I appreciate the multiple store locations. I always check out their call board - to see about it supporting the community. They'll list days for In-store Rescue Adoption. We've had successful finds on my dog's harness, treats (both bagged and recently dried), tools for camping, bathing and more! Plenty of parking on the side and in the retail lot. Happy fur babe trails!

    I would like to share my disappointment in this store location today where my family & I have…read moreshopped for over 5yrs. I was racially profiled, lied on, police were called on me, I was harassed by other customers & called names, secret conversations with other store clerks who plotted against me I had no idea. I was an unexpecting customer shopping and did not deserve the treatment I got today. All for using a coupon they provided in store. I did my shopping as regular but upon checkout I was confronted by the new store manager (who already had an attitude an discussed what she would be doing before I even got to checkout) she tells me she will only allow 1 coupon a day for wet dog food. The back of the coupon clearly says 1 per transaction. She goes on to say that it was noted on my account once before that I was told this but she didn't know who told me or when this happened. I told her that I had never heard of using one coupon a day. She says that she also talked with the store associate prior to me checking out who said he also told me about using only 1 coupon (didn't say when). I said wow so why are you and staff having a conversation about me as I simply shopped what caused this level of concern? She explained she watched me as I shopped then had a Convo with other staff (profiling me).I expressed that I did not appreciate negative notations in the system about me nor the unwarranted secret conversation. Another customer comes up yelling at me telling me I should be ashamed of myself, the staff just work here, I did not belong there I should leave, calling me a Karen. I told the woman this has absolutely nothing to do with you and she should mind her business. She continued on and on wheeling negative comments and I told her I don't care this does not concern her. So miss new manager calls the POLICE over the coupon. I leave and tell her I will wait for the police in my car, the customer says "what are you trying to push up on me lady" "Are you trying to attack me". I said excuse me I'm leaving the building and waiting for police. So, at this point I have Staff attacking me...random customers attacking me and calling me names. While on the line the manger gives my racial profile, gives the make & model & license plate to my car asking police to come get me. Saying that I was attacking their customers and making them feel uncomfortable (because how dare you speak back & defend yourself) they are Superior to me I guess. I started recording because I was all alone an realized quickly that this had a huge racist undertone, so I needed proof. The manager then starts screaming that I was recording her and following her around to police. She locked me out of the store while I recorded, another race came to the door and she politely greeted him and let him in. I waited for a while and decided to contact corporate because this was beyond disrespectful, unprofessional, harassing, immoral, inhuman and need I say RACIST. I was humiliated and still in disbelief that this happened to me. I will NEVER shop here again after how this new manager (who should not manage anywhere) treated me. I was not valued at all as a customer. I have since took this matter up with corporate and look forward to speaking with the VP and Regional manager. All races should be respected & appreciated when you are giving them your hard-earned money. I believe people forget that it is loyal customers like me that provide the success that any store has an keeps the doors open. Calling the police with false claims is something I will never forget. Shame on you!

    Uptown Pup - petstore - Updated October 2026

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