Pet Supplies Plus on Oak Lawn is my favorite pet store of them all. The hospitality is outstanding. They greet you as soon as you walk in, continuously ask if you need assistance and will go out of the way to free your hands and pack your vehicle. I am also subscribed to their pet perk program and email club and they send me coupons all the time on items I frequently purchase which is AMAZING! I recommend this pet store to ALL. Great job! read more

Relatively large pet store. Although it's on the pricier side, there were some good discounts and deals on some select items. The employee at the register was extremely nice and helpful! The store was organized and clean, and of course pet friendly read more

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I tried to return an item purchased incorrectly & they wouldn't honor their policy. Very poor customer service.

Excellent selection of pet supplies, especially for dogs...big or little. My friend and I went to find food and bone treats for his 30 lb French Bull Dog. She was thrilled with everything we took home to her. read more

I appreciate the helpfulness. The products are good. I wish they kept the kitten Fancy Feast on a lower shelf. I always have to ask for help. read more

I used this place for the first time for self-serve grooming. The self-serve grooming room consists of four bays. 2 for large dogs and 2 for small dogs with a ramp. The dryers are right next to the bay. I'm used to self service rooms having a platform to brush and groom as well as a bay to wash. Unfortunately, this one did not, but it was still OK. read more

I was told you cannot use a manufacturer coupon (not a store specific coupon mind you) without having a rewards account. That's absolutely ridiculous and have never experienced this at any type of store. I will never shop this store again. read more

Very convenient and close to my home take my dogs there to do self washing clean by my dog food here they sent coupons to my house. Best price on dog food great staff very helpful thank you to the staff. read more

Destiny (hope I spelled that right) and Ruben are the assistant and store manager. I want you all to know that I almost cried today because they are helping me with a "domestic" bunny that was found in my daughter's yard. No one and I mean no one would help with this rabbit because it wasn't "wild". If you need anything for your pets please check with them first. They are amazing. I will post this review anywhere and everywhere that I can. Sincerely from my soul, A Desperate and now relieved animal lover. read more

I just want to take a few minutes from my day to finally do this review I've been wanting to do. People never leave reviews for the good and usually it's always for the negative. So, every time and I mean EVERY TIME that I've gone to this location for cat food, the employees there are beyond kind and the environment/energy is just outstanding. I hope a manager or supervisor sees this review and knows that his or her staff is doing their job plus some. Thank you all for the hospitality every visit I've done. read more

The associates at this store are far less welcoming than the other locations I've been to in the area. I walked past multiple employees and was never greeted. I had to stop one of the employees to ask a question only to be told they don't know then he walked off. As I continued entering the dog wash area, another associate unkindly stated I needed to pay for my wash first (which I had already purchased a punchcard). No greeting first, no thank you. Just very dry and uninviting. I will gladly spend my time at another location next time. read more

Destinee, Ruben and Oscar - big shout out to all three of you! This store is amazing and everyone there is so personable and friendly and most of all HELPFUL! It is amazing how much they know about reptiles, fish, kittens, cats, dogs, etc!! LOL!! I don't know how they train their employees but they are very knowledgeable on all things pets. What sets this store apart most of all is how they get to know their customers. Every PSP is not the same. This one, for me, tops them all. Their product knowledge and willingness to share everything they know has helped me raise healthier and happier fur babies!! read more

Mission: Dog walk. Obstacle: Leashes nowhere to be found. The ones with the cool poop bag holders. Suspect leash rustlers. Or under too much laundry to hassle with Time: late evening. Search for open stores: everything almost closing...except... (Sound of glorified grocery-getter wheels squealing...) Wait! Why squeal? As opposed to elsewhere, I've got an *hour* to peruse the store. Prices were great, and left with much needed leashes. Outcome: Mission accomplished. Good store with very convenient hours. By closing an hour later than the nearby competition and having a reasonable selection, two dogs had time to venture out and find new squirrels to chase after, rather than just the ones they bark at from the front porch. read more

I want to deliver a BIG COMPLIMENT to Rueben the GM at Wycliffe. He goes way out of his way to make guests satisfied. He also does a great job on all our special orders. He is a pet lover through and through. 501 3 C : City Kitties, Inc. read more

Yes, wonderful location for me and get great items for my fur babies. Miss DESTINEE was so helpful and really helps with our easy transaction. Thank you. Greet client experience, all managers check on you while walking down isles to help you find the right products for fur babies thank you I highly recommend this place for easy and convenient location in center of Dallas. read more

Pet Supplies Plus Dallas - Wycliff - Pet Stores Near Me - Dallas, Texas

This specific Pet Supplies Plus is the best one I that have been to! The first time we ever came with my dog they gave us a little brown baggie to fill up with treats. I have never felt so happy in my life! The person who runs their Instagram account is very active and posts pictures of dogs who stop by often. The employees always greet us and ask if there is anything specific we are looking for. I love coming here, because the people who work here make me feel so comfortable. My roommate told me that this location had not offered her dog's brand of food, but they order a bag each month specifically for her. If that isn't good customer service, then I don't know what is. read more

These people bent over backwards to get me the product I wanted and then delivered it the same day! Love it.

First time at this location. Horrible. Came to shower our dog. The shower location was horrible. The stall we used was super dirty and full of hair. I had to sanitize and clean it staff member came in like 3 times while I was doing that and didn't offer to help or do it. Will not be back! My dog ended up smelling bad because the dryers didn't work Properly either. The towels were super used old. read more

My vet told me this place. It's clean, nice, updated, all the towels you need and 4 shampoos to chose It 10 minutes longer to drive but well worth it It's only $10 bucks too, no tips Come by and you will thank me read more

Pet Supplies Plus Dallas - Wycliff - My vet told me this place and it's great. Clean, all the towels you need and 4 shampoos to pick It's only $10 bucks too, what a deal ! - Pet Stores Near Me - Dallas, Texas

Wonderful customer service. The management team is wonderful. Always there to answer your questions and offer you new products and solutions for your pet. read more

The man who helped me was wonderful. I was looking for a product to calm my 20-year-old rescued formally, feral cat who seems to now have dementia. I've had her for 19 years, however she had bit me when I tried to pick her up that morning. He showed me where the products were located and He helped me look for ingredients. I ended up going with HomeoPet /The Natural Choice, Feline Anxiety Relief (drops). I decided to try this product because the man helping me said I could bring it back for a refund if it didn't work. I am so pleased with the product, and would recommend it to anyone! It's easy to add to my cat's ‍ water. By the next day she was a different cat. No more anxiety! Thank you Pet Supply Plus! read more

Do Not take your LONG haired dogs (Poodles or Doodles) to the self wash stations here . Blow dryers do not work . Even after cleaning them out myself . The heater on them do not work . Room was cold . After almost an hour I gave up on drying my dog read more

Pet Supplies Plus Dallas - Wycliff - Pet Stores Near Me - Dallas, Texas

Damn. Used to live it here because they were open till 9pm. Everynight. Now come on sunday to find them closed. I feel now i van shop anywhere. I usec to always come here for that reason. I quit going to hollywood feed because their hours were bad. Now here too? read more

For some reason I've always gone to PetSmart or Petco, but now I live right by a Pet Supplies so I decided to go one night. I needed a cage for my dog after he began experiencing back issues and the vet recommended caging him to keep him from being active for a few weeks. I went to Pet Supplies and was blown away by the level of service and attention provided by everyone. I'll only go to Pet Supplies for what I need. Clean, easy to navigate and great service. read more

Amazing service! Brit was wonderful and attentive to our new rescue pup Molly's needs!

Helpful and pet loving employees. They know where things are and they're almost always helpful. I have a rewards card and get discounts. This place had lower prices than others. read more

I've been a long time customer here. I have gotten everything I have needed from toys to food for my 2 cats and dog. I've always had someone come up to me during my visits, especially when I'm rotating food for my pets. I feel like the culture has changed in this store. Not one person came to me and when I asked Hailey about limited ingredient dog food - all she said was ,"you can choose one that has limited ingredient on them." That's the laziest experience I have ever had. The only attention I received was when I was at the register. That doesn't count. read more

I was looking for some Marino balls for my 60 gallon Betta tank and was undecided I called this pet supplies plus that was really close to my home and I was so enthusiastic and surprisingly impressed when an gentleman by the name Peter answered the phone with such an professional intelligent calm and educated voice which I was not expecting to hear most people do not understand that the way you answer the phone tells an lot about the facility where you work I also was impressed with the educational answers and Spotlight learning that he had noticeably to this really was not expected since most pet stores just give you the basics I am really looking forward to making this my go to store I highly recommend read more

Pet Supplies Plus Dallas - Wycliff - Pet Stores Near Me - Dallas, Texas

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Friendly helpful reliable service. Everyone here is so friendly and helpful. Even the manager was nice and took time out of her day to explain things to me about my red eared slider turtle! This is my go to place for pet supplies! read more

Brittany saved the day ! She helped me regarding choice of a small carrier and an emergency food supply to keep with me during travel for those kept outside that could use a meal. The store was spotless and seemed to have more supply despite any shortages that are mentioned. Beemer and I will be back ! read more

I love this place! It's rare to see a retail establishment keep the same employees for more than a month. When I walk in, they recognize me and vise versa. Everyone is so friendly and helpful. I hope PSP are taking good care of their ppl bc they take care of us! I haven't been to pet smart or pet co in about 2 years bc I started shopping here. And the loyalty program is pretty awesome. I get a discount almost every time I go in. My pup is on a raw food diet and this is the only location that does a fantastic job of keeping Instinct Raw and Stella & chewy brands in stock. Great quality products and even more than that to chose from like goats milk! I like that there's usually a sale on some kind of treats there. Terrific variety on natural treats. An opportunity would be to have more variety on bone broths and handle the ones you do carry with care or report to DC that they're being damaged during shipping. The dried bones and duck feet endcap is always a must for us. The register area is often cluttered, junky and crowded but it's only because all their workers really do work together to keep the shelves stocked and are helping customers at the same time. I see them all working in all departments. I can see how one task can carry over onto another. There's also In-store pickup stuff up there. It's just a bit messy. I can appreciate the hard work though. I love shopping here and highly recommend to all my clients. Keep up the good work! read more

Looking for a close by pet store and found this pet supplies plus on Yelp. It's actually not close at all and I pass 2 other pet stores on the way, but the check in offer sold me. This is one of the cleanest pet supplies plus stores I've been in by far. Also by far the most friendly/helpful staff I've ever experienced. The customer service was so exceptional that it's clear that corporate or the gm is heavily focused on customer experience. Will definitely be back. read more

Awesome pet store very helpful all the time and have the best crickets in town for my little panther chameleon! Brittany especially was very helpful this last time even helping me when she was on her way out. Pet Supply Plus's are generally all awesome but this one particularly goes above and beyond. read more

Javier did an AMAZING job trimming my dogs nails. Marlee is older and hates getting his nails trimmed, but Javier took great care of him. This is why I pick Pet Supplies Plus over all the other dog supply stores. Customer service is EVERYTHING! Thank you Javier. You are the best! read more

Excellent place! Will definitely return. Great prices and a LOT of great inventory to boot!

Great pet store that's close to home! Every time I've visited, the staff has always been very friendly and welcoming. They seem to genuinely care about animals! They have a wide selection of dog food and treats, and my dog loves roaming around and checking out what they have. Once, when he had an accident in the store, one of the workers went to clean it up without hesitation and was very kind and understanding about it. Awesome customer service! We'll definitely keep coming back whenever we need to stock up on treats. read more

Gone here a few times very friendly and helpful employees finally found a dog food that our dog actually likes,she's picky but you couldn't tell that from her waistline but will keep going back! read more

Employees followed me around and thought the whole time that I was trying to steal food for my dog and some chicken and actually said right behind me he's probably going to sell it online for some corona beer really bad customer service they don't know how to treat anyone right that has skin of color so I hope... His night goes well and he should probably fix whatever has got him so down in life that he have to project insecurities onto others about stealing dog food for beer freaking horrible service and just not what I expected from going to buy my dog food read more

Great neighborhood pet store, I appreciate the large supply of dry cat foods. What I love most about this place is the employees-everyone who works here seems to really enjoy their job and also to give a crap about me as a customer. In this day and age there is something special about a place where the cashier asks about the pet that I am buying for and also seems genuinely interested in the answer read more

Found the Plano location in 2015 when I got my dog, and it became my #1-best selection and best prices. This is a big store. Not a boutique. Moved to Oak Cliff and so now this is my go-to location. This is a locally owned store. read more