Condensed version: Untrustworthy staff who don't abide by their word, but good selection of…read moreclothing. I came here checking to see if they would have any suits that fit me. They do have a wide variety and I was able to find several that would fit (very tall and skinny) because of this I give two stars. I went to the store twice, once to buy, second to pick up after alterations. During my first visit they were out of dress shirts that would fit me well. I was told they would have them in when I returned to pick up my suits, and most importantly they would honor the sale price that they were having. When I returned, Teigan, the same salesman as the first time who had promised me the sales price, refused to honor it and insisted that he never promised me that price. If it weren't for the selection it would have been a one star review.

I guess if all you want is a white shirt this place would be great. However if you have any flavor…read morein your life you'll be out of luck. And it's a lot more expensive than most places

Website says an item permanently reduced. Does NOT say online only. Can order it and pick up in…read morestore at the permanently reduced price. Customer service person would not even look at the website to confirm. Would only sell at obsolete price. Will NEVER shop there again.

A guy in the bath department, very classy, polished and a pleasant person sold me a bath rug and…read moretowel, a couple of weeks ago and I was pleased with the service as well as the items. I didn't get his name, I wish I had. I will be back for more. Thank you Guy in the Bath department!

We found a Kohl's in Idaho Falls! It was everything we needed at the time. We would've bought…read moresomething if we had a 30% off coupon. Glad we found Kohl's when we needed them.

I've been shopping at Kohl's since it opened here in Idaho Falls. I've always been able to just use…read moremy card to do a return but today I was harassed for a social security number and ID because I didn't have my receipt. I will be no longer purchasing anything from Kohl's and I will take my Amazon's returns elsewhere seriously my card isn't good enough

We still have to wait in line to get in if there are too many people. The funny thing is, it's so…read morebusy inside you have to get within a foot of someone to get around with NO masks and NO distancing. Tight long lines for the fitting rooms and check out. It's a joke if you think limiting the amount of people inside is doing anything when it's packed inside with people on top of each other. I can see it if you were enforcing all the rules but this is ridiculous.

We went in to buy some Curvy jeans. We waited 20 minutes to get in because of COVID, which was…read morefine. There was a wall with various jeans that said "starting at 19.99." There were no marked prices on the jeans so I took several pairs to the associate by the dressing room and asked her if she could tell me how much they were. She told me that they start at 19.99 and go up and that there was no way that she could tell how much each pair was and that I would find out at the register. What???!!! So, after deciding which pairs of jeans I wanted, I had to get in another line at the register just so they could scan them to find out the prices, so then I could decide if I wanted to pay that much for the jeans??! THAT DOESN'T WORK!!! People base much of their decision to purchase items on prices. It should be clearly marked or there should be a scanner that the customers can use or associates should be willing to find out the prices for their customers. We shouldn't have to get in another line for the register to find out how much something costs. What if grocery stores and department stores did this?! The associate (I think she was the manager because she seemed like she was in charge) was unapologetic for their dumb policy. Ugh!!!

Great service on my last visit. Two associates made eye contact and genuinely seemed interested in…read morehelping us. We were looking for regular-sized IZOD menswear and this store only carries the brand in big and tall sizes. This means we didn't make a purchase. This location took a step up a few years ago after Sephora in-store boutique opened. Ladies now have a great self-shop, low pressure cosmetics, perfume, and cologne shopping option in the mall beyond Macy's and Dillards. JCPenney continues to retool its image and is attempting to focus more on house brands / private labels. In my lifetime, their house brands have always been solid and at good or better quality than name brands.

Visited JCPenny for the Sephora that they have inside. Let me tell you all, Kim was great!! I got a…read moremake over from her & she was fantastic!! Sephora has business with this young lady. Customer service skills were great & so were her makeup skills. There was also another young lady from the JCP her salon doing hairstyles for free. She was also amazing! She curled my hair in 5minutes! Unfortunately I was not able to catch her name. Love this place!

I had a great experience at boot barn today. I have been in several times and Kayla always goes…read moreabove and beyond can't wait to see her again and all the cute things at boot barn.

I've visited a total of four times, and every time I walk in I'm greeted by friendly staff who…read moreoffer to help if I need it. Everything is organized and I throughly enjoy shopping here. It's a tad bit on the pricey side but I scored some boots that were on sale plus an additional 20% off!

Literally the worst Old Navy. It looks so trashy and there's nothing in stock. Please please switch…read morelocations!

This place is a mess. When we are in Utah, we love Old Navy. Last week we stopped by the IF…read morelocation hoping to get a good deal on denim. It doesn't even seem like they carry the inventory of the other stores. More than half women's merchandise is trashy looking gym clothes. I

I don't understand why every bag of clothes I bring in is always denied bc of "wear and tear" on…read moreclothes that still have tags on. I have given up coming to this company. Never gonna be coming back

This is an amazing store and even better employees!! Everyone is so nice and helpful, I always cute…read moreand affordable clothes when I'm there! Also love selling my clothes here, very easy and wonderful experience!