Went for a party, from a party goer it was little disorganized but unsure if it was party of place…read more Went to snack bar, twice one time meet a staff member super nice and joking around , second time different person man it was like it was inconvenient for me to order a drink from her. Near the basket ball goals it smelled like poop, unsure if it was sewage back up or someone poop somewhere. (Maybe a dirty diaper in trash) probably won't drive back just for kid to play.

Today, 10/14/25, I brought my daughter here with a friend since school is out. Why is there only…read moreone employee working to check everyone in?!?! She literally had a solid line for an hour with no other employee in sight. There was no one monitoring the toddler area or the entrance into the trampolines. I didn't see another employee until after 11 and by then, everyone was checked in. It is not fair to your employee or to your customers to only have one person on such a busy day. Honestly, it's not a good idea to have a young lady here alone at any time. Your employee, Chloe, deserves some major appreciation for keeping this business afloat this morning, and doing it with a smile!

We saw our locations 9th birthday was today and they had some great promos and giveaways going on…read moreso we went!! We had the best time. Every kid got a teddy bear, donuts, face painting, and could take a picture with a local celebrity and more. With a platinum pass purchase you got one year pass for free. Super worth it. Our location is always clean, the employees are super friendly and always focused. The food is good and there's a large variety of things for kids of all ages. We love going and can't wait to use our year pass!

Urban air is a great option to let your child run off energy! I love the open environment with…read moreseveral obstacles to choose from. This location has the go cart options as well which is a plus. They do a good job with keeping it clean with no shoes or food in the areas. They also have great snack bar with drinks, pizza, candy, etc! It's always a win in my kids eyes when we visit here!

Son's birthday. He wanted a party this year. It's summer so we opted for a weekday hoping more kids…read morewould be in town and able to come. That aspect worked with an 85-90% turn out. This place is huge. Trampolines, foam pits, dodge ball, a ninja warrior course, a blob to jump into, raised basketball goals and more. The party gives you an hr of play with 30 mins or so in the party room. You don't get to return to play... which is lame. It's expensive for an hr of play. $20 bucks per person. Additionally, I had to pay for my 3 yr old and had to pay for myself to accompany her. Pricey but fun. Kids had a blast. They wanted to play more though. Wife made the reservation. I didn't know the details and was a bit disappointed with the limited amount of play time. The party room was adequate. The hostess was absentee which appears to be a systemic issue based on the other party review. They brought the coolers in for my wife and threw a few plates and napkins in the room and we didn't see her again until it was over. They shorted us on drinks. We bought extra pizza. They allow outside food which is nice. Overall great time for the kids. Super tiring. It was tough to get out of ball pits FYI! It's not private. It's gen pop / players and party goers. Next time I would likely see about letting the kids play for longer and skip the party room/ hostess scenario. It was of no material benefit. The little girl that was our assigned hostess appeared way overbooked and simply couldn't keep up which is a managerial issue. Overall a good time. Made my son and his friends happy so at the end of the day that was all that mattered.

I got to be honest, this place isn't the place you want to bring your child age 8 and under. The…read moremanager is very young and so is the assistant. Many older teens come here and take over the place and a rude to the kids because they are the manager's friends and the manager just needs to be fired. Also- the place is very dirty. Especially the bathrooms. It just needs to improve BIGTIME. Oh- and one more thing. They just added two new features to the park including a bouncy basketball court thingy and a slide. The basketball court is always open because no one has to supervise what is going on there but the slide is always closed because the employees are very lazy. Please do not waste your money here as it is pretty expensive as well. Take you kid to a different trampoline park if they want to go to one.

First of all we are at Launch today with a birthday party. The restrooms DO NOT WORK, do instead of…read moreclosing there doors they stayed open. They are telling the kids to go to the hotel across the street. Also, its a code violation that the bathrooms don't work. When you stand and tell child you can't potty, and can't use the men's restroom that works. I have a problem with it. Seems they stayed open because they didn't want to lose that "money".

From the owner: We are more than just a trampoline park! We offer arcade, laser tag & VR. Looking for a place to…read morehost an event? Give us a call! You won't be disappointed in our customer service and cleanliness of our facility!

My son wanted to have his birthday party here so that's what we did. The party check-in line can be…read morea bit chaotic, especially if more than one party is attempting to check in. While I waited in the party check-in line, an adult guest and her two girls stood way too close to me. We all discovered that all she wanted was socks. She wasn't with a party, which means the front desk could have handled her request instead of her literally breathing down my neck. So rude! Anyways, the boys enjoyed themselves! Our party host was great! She was available as we needed. I didn't realize that the party area would not be an enclosed room. Besides that, I liked the set up. Overall, it was a good time minus a few hiccups. I'm sure I'll be back at some point.

This was our first visit to this location and the kids really enjoyed it! We attended a birthday…read moreparty with allowed 2 hours of play time. The venue was very crowded as to be expected for a Saturday. But I will say they did a good job of it being clean and not smelling like a jump park lol. The girls loved the different options of the zip line, swing and slide that I hadn't seen on other similar jump parks. I did purchase a drink which was kind of high at $3. The party room was great with a good amount of space and privacy to enjoy everyone at the celebration. I love that they provided vip cards to return on their birthday. This is on our list to return to soon!

This is a place where kids can have fun, burn off some steam and entertain themselves while adults…read morejust sit back and chill. The day we went, the air conditioning in the building must've been out because it was hot inside, but that didn't stop people from enjoying themselves. Some of the equipment you can tell by looking at it is missing something from the course. The little arcade is something I wouldn't waste money on since there's hardly any games. Can't give no details on the food since I didn't buy any. The employees here do make sure the customers are safely secured before they're get on the attraction.

Great place to take the kids! A pass for all the activities will run you about $25 + tax. They…read moreserve all kinds of snacks from nachos to pizza and wings. This really is a place for all ages. They do have massage chairs (for a fee) for parents to sit and relax in.

A good way to assure customers keep coming back and ensure your employees actually wanna work there…read moreis to turn on the damn A/C. You got your employees just sitting and sweating, what you think your customers are doing when they are coming to play? Sweating our asses off and it's so stuffy and uncomfortable. Hard to enjoy the play and being there.

We came in with a party of 17 they were more then accommodating. We were in town for a family…read moremeeting and greet in Lauderdale. We had a great time and the kids enjoyed themselves.