Their pricing and their quality of activities are limited, and it's not as many trampolines, not as…read moremuch excitement, and some of their equipment was broken and their opportunities of working there they've never gotten back with me

We were in town and decided to check this place out with to the Groupon available after lunch on a…read moreweekday. I was very impressed with the variety of different things to do here. There's rock climbing, obstacle course, typical jumping, etc. much more variety than even the ones I've seen in Atlanta. The location is near the mall and very convenient to many places. I'd recommend coming when it's not too crowded so mid day is a perfect time.

Son's birthday. He wanted a party this year. It's summer so we opted for a weekday hoping more kids…read morewould be in town and able to come. That aspect worked with an 85-90% turn out. This place is huge. Trampolines, foam pits, dodge ball, a ninja warrior course, a blob to jump into, raised basketball goals and more. The party gives you an hr of play with 30 mins or so in the party room. You don't get to return to play... which is lame. It's expensive for an hr of play. $20 bucks per person. Additionally, I had to pay for my 3 yr old and had to pay for myself to accompany her. Pricey but fun. Kids had a blast. They wanted to play more though. Wife made the reservation. I didn't know the details and was a bit disappointed with the limited amount of play time. The party room was adequate. The hostess was absentee which appears to be a systemic issue based on the other party review. They brought the coolers in for my wife and threw a few plates and napkins in the room and we didn't see her again until it was over. They shorted us on drinks. We bought extra pizza. They allow outside food which is nice. Overall great time for the kids. Super tiring. It was tough to get out of ball pits FYI! It's not private. It's gen pop / players and party goers. Next time I would likely see about letting the kids play for longer and skip the party room/ hostess scenario. It was of no material benefit. The little girl that was our assigned hostess appeared way overbooked and simply couldn't keep up which is a managerial issue. Overall a good time. Made my son and his friends happy so at the end of the day that was all that mattered.

I got to be honest, this place isn't the place you want to bring your child age 8 and under. The…read moremanager is very young and so is the assistant. Many older teens come here and take over the place and a rude to the kids because they are the manager's friends and the manager just needs to be fired. Also- the place is very dirty. Especially the bathrooms. It just needs to improve BIGTIME. Oh- and one more thing. They just added two new features to the park including a bouncy basketball court thingy and a slide. The basketball court is always open because no one has to supervise what is going on there but the slide is always closed because the employees are very lazy. Please do not waste your money here as it is pretty expensive as well. Take you kid to a different trampoline park if they want to go to one.

I took my granddaughter here and was not impressed at all. We have been to other trampoline parks…read morein other cities and had never encountered this type of neglect of the equipment. There was a vacuum cleaner near one of the play entrances where the cord stretched from one side of the room to the other side of the room where people and children cross and it was still plugged in. The equipment is worn. A couple of the couches where the parents sit were actually ripped and worn. The bathroom however was fairly clean. I didn't get the sense that there was any deep cleaning anywhere in that facility. They only have snacks and fluids which are way overpriced. They were understaffed. We visited Funtastic this weekend and had an amazing time. Maybe the owner should visit and see what a clean and safe indoor play area can look like. THIS WAS OUR 1st and last time.

Discount days are the only way it's worth while. Half the fun play options are not in working order…read moreand the comfortable couches for adults are in disrepair.

Went for a party, from a party goer it was little disorganized but unsure if it was party of place…read more Went to snack bar, twice one time meet a staff member super nice and joking around , second time different person man it was like it was inconvenient for me to order a drink from her. Near the basket ball goals it smelled like poop, unsure if it was sewage back up or someone poop somewhere. (Maybe a dirty diaper in trash) probably won't drive back just for kid to play.

Today, 10/14/25, I brought my daughter here with a friend since school is out. Why is there only…read moreone employee working to check everyone in?!?! She literally had a solid line for an hour with no other employee in sight. There was no one monitoring the toddler area or the entrance into the trampolines. I didn't see another employee until after 11 and by then, everyone was checked in. It is not fair to your employee or to your customers to only have one person on such a busy day. Honestly, it's not a good idea to have a young lady here alone at any time. Your employee, Chloe, deserves some major appreciation for keeping this business afloat this morning, and doing it with a smile!

My son wanted to have his birthday party here so that's what we did. The party check-in line can be…read morea bit chaotic, especially if more than one party is attempting to check in. While I waited in the party check-in line, an adult guest and her two girls stood way too close to me. We all discovered that all she wanted was socks. She wasn't with a party, which means the front desk could have handled her request instead of her literally breathing down my neck. So rude! Anyways, the boys enjoyed themselves! Our party host was great! She was available as we needed. I didn't realize that the party area would not be an enclosed room. Besides that, I liked the set up. Overall, it was a good time minus a few hiccups. I'm sure I'll be back at some point.

This was our first visit to this location and the kids really enjoyed it! We attended a birthday…read moreparty with allowed 2 hours of play time. The venue was very crowded as to be expected for a Saturday. But I will say they did a good job of it being clean and not smelling like a jump park lol. The girls loved the different options of the zip line, swing and slide that I hadn't seen on other similar jump parks. I did purchase a drink which was kind of high at $3. The party room was great with a good amount of space and privacy to enjoy everyone at the celebration. I love that they provided vip cards to return on their birthday. This is on our list to return to soon!

This is a place where kids can have fun, burn off some steam and entertain themselves while adults…read morejust sit back and chill. The day we went, the air conditioning in the building must've been out because it was hot inside, but that didn't stop people from enjoying themselves. Some of the equipment you can tell by looking at it is missing something from the course. The little arcade is something I wouldn't waste money on since there's hardly any games. Can't give no details on the food since I didn't buy any. The employees here do make sure the customers are safely secured before they're get on the attraction.

Great place to take the kids! A pass for all the activities will run you about $25 + tax. They…read moreserve all kinds of snacks from nachos to pizza and wings. This really is a place for all ages. They do have massage chairs (for a fee) for parents to sit and relax in.

We saw our locations 9th birthday was today and they had some great promos and giveaways going on…read moreso we went!! We had the best time. Every kid got a teddy bear, donuts, face painting, and could take a picture with a local celebrity and more. With a platinum pass purchase you got one year pass for free. Super worth it. Our location is always clean, the employees are super friendly and always focused. The food is good and there's a large variety of things for kids of all ages. We love going and can't wait to use our year pass!

Urban air is a great option to let your child run off energy! I love the open environment with…read moreseveral obstacles to choose from. This location has the go cart options as well which is a plus. They do a good job with keeping it clean with no shoes or food in the areas. They also have great snack bar with drinks, pizza, candy, etc! It's always a win in my kids eyes when we visit here!

Upsurge was very kid-friendly! My grandkids had a great time and really enjoyed the experience. A…read morefun spot for families.

I was so glad that Tuscaloosa had an indoor place where kids could play. It didn't take long for…read morethe place to get run down. They charge $18 AN HOUR per kid with a little discount for each additional hour so they are making a killing!! Take some of that money and keep it nice. I do not understand. This needs immediate attention and a major facelift.

Decided to go here to allow granddaughters some funtime…read more.. The associates were quite friendly...noisy but what you expect, this joint is for kids!!!! Loved how the staff takes cautious measures for safety.....

Basically an indoor park with slides, ropes, ball pits and everything else kids dreams are made of…read more You come and pay, sign a waiver and then you have unlimited play until they close. We came from out of town and a family friend recommended to meet at this place. We have a 10, 6 and 2 year old and they all had a blast. We spent hours here, the time went by so fast as the kids were just running from one activity to the next over and over. It did tire them out and they slept great that night. Staff were friendly though inside it would have been nice to have a few more staff monitoring and helping. Prime example was there was nobody there to monitor or help harness kids to be able to rock climb but the parents all seemed to figure it out. Prices weren't too bad and if you're looking for an indoor activity to beat the heat this place is fun for kids of all ages.