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    Upstate Dermatology

    2.2 (35 reviews)
    Closed Closed
    Updated 1 month ago

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    7 months ago

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    1 year ago

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    11 months ago

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    1 year ago

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    3 years ago

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    1 year ago

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    3 years ago

    I had a fraxel laser procedure several years ago that damaged my skin because the esthetician apparently wasn't properly trained!

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    5 years ago

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    7 years ago

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    2 years ago

    went to castleton office January 2024. will NEVER go there again. gave me wrong info. I knew more than they did.

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    4 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    13 years ago

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    10 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    Ask the Community - Upstate Dermatology

    Review Highlights - Upstate Dermatology

    Sorry to hear that PA Caitlin is not going to be there when or if I return next year for my skin checkup.

    Mentioned in 4 reviews

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    Joel M. Spiro, MD

    Joel M. Spiro, MD

    2.7(7 reviews)
    7.2 mi

    I can not say any anything bad about Dr. Spiro. My first visit to Dr. Spiro's office was an…read moreemergency visit. My Primary's office called and made an appointment for 60 min. from that time. We walked in and registered. Entered the waiting room which was full. I turned to my husband and said we are going to have a wait because we are walk-ins. Ten minutes later, Dr. Spiro walked into the waiting room and called me back to his exam room. He knew right away what the problem was, gave me a prescription and said you do not have to come back unless this doesn't work. Two years later I had to take my husband to see him. For several years we saw him twice a year. After my husband died I found I needed a dermatologist. I have been seeing him ever since. It is with tears in my eyes I find I have to leave his practice because I am now handicapped and can not climb the stairs. I wish I could move his office.

    I was referred to this practice to see Dr. Joel Spiro back in 2018. 2020 Pandemic and my 2021/2022…read morejourney with cancer aside, I have been a regular/current patient. Over the course of time, my minimal skin issues moved me under the care of Nancy Trzcinski, FNP. I found this small practice and Nurse Nancy's care met my needs. Though I do find it odd that so many of the burn/freeze treatments were done without numbing agents (ouch). Honestly, I would still be a patient here, however my recently missed appointment (my first IN SIX YEARS) became cause for a $50 no-show fee. Realizing my error, I called 15 minutes after my appointment time. I acknowledged I made a mistake, apologized, and asked to reschedule. Admin asked me if I could come in ASAP, but I had other commitments. From this point on I was met with policy. I mentioned my good patient history, stating that this was my first missed appointment. At that point, I was informed my very first appointment in 2018 was *actually* my first no-show. Well, *actually* I'll take my business elsewhere. And I advise anyone reading to do the same. Perhaps this is just where society is now. There is no doctor-patient loyalty. There's especially no room for patient error (but don't talk to them if the doc is running late!). Perhaps my annual or bi-annual visits weren't valued enough to keep me on the roster... Orrr perhaps the practice is really just that hard up for $50.

    Schweiger Dermatology Group

    Schweiger Dermatology Group

    1.0(6 reviews)
    15.2 mi

    Frustrating customer experience. Potential racism. Absolutely treated me like a fool…read more Their messaging/call center is obtuse and frustrating. I've had to repeat that my insurance will not approve a medication the office provided several times and only gotten it resolved by going directly to an office to speak with a staff member. The Port Jervis location in NY has a receptionist who gives me (a person of color) dirty looks each time I go there. Even asking for the wi-fi password they did not seem to appreciate that I was speaking to them. Today I went to follow up because I had to get bloodwork submitted to them in order to try Accutane. They were supposed to call me but I had no messages from them. Turns out they called me "a million times" according to the acting physician and because they need "consistent follow-up" they decided I am not a good fit for Accutane. Mind, I'm not on it nor was it ordered. I apologized because I'd been having phone issues and asked to just update my contact info. They repeated what they'd said and when I said "okay" they turned around and left. I did the same. No asking me if I would like a follow-up appointment, no further elaboration. "Yeah so we asked you to do bloodwork and we were going to call you to confirm when we received it, we called you a million times including your emergency numbers and you didn't respond, so we feel you are not a good fit, we're not going to do anything about it have a good day no we don't care that you're sorry." I was on Azelaic Acid and Trentinoin for a while. They gave me a month supply which was a single tube. I had to go to 2 visits for them to agree that my skin damage was too extensive for one tube a month. I spoke with an older doctor who saw the damage and said "yeah, you need more than Acid/Trentinoin." Completely invalidated what the last 3 doctors said. Every doctor I spoke to after him gave me a side-eye like I wasn't supposed to know that.

    The dermatologists here can't tell the difference between a mole and a spider bite. Don't go here!…read moreSave your money lol

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    Schweiger Dermatology Group
    Schweiger Dermatology Group
    Schweiger Dermatology Group

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    Community Care Physicians Schodack Medical Office - Example

    Community Care Physicians Schodack Medical Office

    3.0(6 reviews)
    0.4 mi

    I've been with PA Patrick for 15 years. Great guy and great care. But the billing department is…read moreabsolutely terrible. I had a physical with blood work 2.5 weeks ago. I got a bill in the mail 8 days ago while on vacation. I've received 5 texts, a phone call, and already a $5 late fee for what used to be a free physcial. I Understand that may be an insurance problem but community care has been harassing me non stop. I would have paid my copay at the front desk the day of, but they said I was "all set". Seems more like a community money grab than community care. Sucks to leave but I'll be looking for a new provider.

    I like this facility. Good location. Building is nice. Decent parking…read more Getting an appointment is great. Quick and easy, not a long wait from the time you called. Even when you have those "can you squeeze me in" emergencies, they do their best to get you in that day or the next. Clean waiting area. All the staff are thorough and well mannered. The nurses all have a reassuring bedside manner. They also do their best to answer all your questions, and tell you which are best to ask the doctor. Both my doctor and my daughters are easy to talk to. They explain diagnosis so you understand, discuss options. They answer all my questions, and are easily reached if you think of something after you have left. They talk to you about prescriptions and concerns of side effects or how they might make you feel. I have been coming here for about a year, and I'm happy I switched from my last doctors office. Community Care is also connected with mycareDOT. Where you can easily access your health and your child's health information. Signing up is easy, reception has you fill out a simple form and they email you the registration link.

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    Upstate Dermatology - dermatology - Updated May 2026

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