I highly recommend this dealership. We have purchased many vehicles from them over the years. No…read morehassle purchases, no game playing. It's always a quick and painless experience. We also bring our vehicles here for service. The service department is fantastic, and we never have to wait long. 10/10!! Don't go anywhere else.

this by far has been the best car buying experience. I highly recommend Cory, he went above and…read morebeyond for me and answered all my questions. I never thought buying close to home would be an option, but was the best decision I've made. Hope to continue my wonderful experience with Upstate.

I had an accident in the middle of a blizzard on the thruway while driving from Fredonia to…read moreConnecticut. I drive a Jeep, so I pulled over managed to find Castilone's service department online. They were so nice. I limped over to their shop and had two blown tie rods. They took me immediately, diagnosed the problem, and had me out the door in two hours flat, including diagnosis and getting parts delivered. They saved my life big time!! Many thanks to them for understanding my problem and for prioritizing my situation as someone far from home.

Horrible service and parts. Been waiting for service on recall been 3 months and keep getting run…read morearound saying they have to order parts. I don't understand why it's so difficult. And when asked service manager laughs.

2016 Chevrolet Suburban We had a great experience working…read morewith A.J. He was forthcoming as soon as he picked up the phone about any cosmetic imperfections before we made the 2 hour trip. He was honest, personable, and didn't apply any pressure about making the purchase. He was easy to work with and very communicative/responsive. He went above and beyond to make sure we were comfortable and happy with the purchase. I would highly recommend A.J. at R and L Auto. Thanks again!

From the owner: Our customer service and promise to provide a seamless,…read moreeasy, car buying experience. Affordable and safe used Trucks, SUVs, 4x4s, AWDs, Sedans, Luxury cars at an amazing value. Get your next Upgrade at R and L Auto Spencerport Industry-leading vehicle warranties/vehicle service contracts available for your purchase at minimal cost! Protect your UPGRADE today. We can help with your purchase, financing and vehicle insurance needs. Call or txt us today 585-738-2792

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.

Updating my review. I'm not sure what's happened from the first time I went there but ever since,…read moreI've called them for auto repairs they can't look at the car for at least a week. They had great service/prices the first time and got the car in a completed in a few days. I don't even call anymore because I can't be without a car for over a week.

Mike's team did a great job taking care of a phantom electrical problem. I am so glad they are…read morehere to support Mom and her friends at Valley Manor.

Purchased a vehicle on 12-23-21 from Dave on payment plan. 6 months later I get my first( of 4)…read moreletters from DMV stating they could not issue me a title for my vehicle because of a discrepancy in the mileage. His mileage was lower than the mileage stated when he bought it. I took this letter to him and he said he would take care of it. Approximately 1 month later I received my 2 nd letter from the DMV stating the exact same thing. I took that letter to him also. He said he was working on it. By the time I got the 3 rd and the 4 th I had given up with him. And started seeking help else where. On 12-23-22 I was involved in a vehicle accident. Needing my title asap for insurance. So I had no choice but to go back to him once again. Come to find out he had did nothing to correct this problem. I had to go to the Mayor and senates office to get this done. And because of his mileage discrepancy I lost my warranty. And had to pay for work done on it. If I could give this a 0 star I would. And my vehicle was totaled and because of his screw up and neglect to fix it when I asked this held up my insurance pavement for 2 month which included his pay off. And he has the nerve to charge me late fees.

Purchased a vehicle from Dave. Come to find out he lied about the mileage. Their were more miles on…read morethe car than he stated on the title. Took forever to get the title cause he refused to do the necessary paperwork. And when I tried talking to him he just brushed me off and was kinda rude about it. Like he didn't have time to talk to me cause he already knew he had his money. And he charged me late fees for his mistake.

Highly RECOMMEND AGAINST using this business In any circumstance you hope to walk away satisfied in…read moreany way. Company can and will make mistakes at the customers expense. Worst experience Ive ever had in any business with any circumstance and again. Acknowledged by company as a fault of their of creation and still demanded the customer pay for the mistake they acknowledged they made. That speaks volumes in itself ‍

Wow!!! I just picked up my car from the repair shop. This was the first repair I needed in my life…read more(and unfortunately on my brand new car) so I wasn't sure what the end product would look like. However, Gerber did not disappoint!!! Everything looked brand new again. When I picked it up, the car was super clean on the inside and out. I am super impressed with the detail and care to bring my car back to new. Service was great. I was informed constantly about when my car was going to be expected, and the receptionist would leave a message if I did not pick up. I guess the only downside was that my car was in the shop for 1 month instead of an expected 1 week, but as long as they took care of it, I was satisfied. The location is also right in the same lot as Enterprise so it made renting a car and drop off easy and quick. Thanks again Gerber!

Mike came out to help my mom when she needed her car towed from Warsaw to Varysburg to be repaired…read more He responded very quickly and was helpful and friendly. His pricing was much better than other places we had called and unlike some the places we called, didn't push for us to go to a particular mechanic over another. It's never fun when you need a tow, but if its needed AJ's is the way to go!

From the owner: Our business focuses on our customer's needs for towing and auto repair. The oldest repair shop in…read moretown-serving you since 1994.