Unfortunately, this was not the experience I expected. The process felt very one-sided, and we had…read moreno opportunity to discuss or approve furniture selections before staging. The patio furniture was old, worn, and sun-faded, which detracted from the home's appearance, and my request for a refund on that portion was denied. The indoor furniture was also very taste-specific and not what we felt would appeal to our target buyers. Communication could have been stronger, as removal timing was unclear, and I was surprised to have to vacuum and clean up after both the installation and removal. Overall, I was disappointed by the furniture choices, lack of collaboration, and the feeling that we had little input despite making a significant investment in the service. Response *We had countless vendors involved in preparing the home for sale, so the staging was just one part of a much larger process. The home was also located in a highly desirable neighborhood that is difficult to get into and features protected mountain views, so we already anticipated strong buyer interest and a relatively quick sale. While we did receive positive feedback on the home itself, that feedback was not specifically related to the staging. In fact, we also received some negative comments regarding the staging, as the furniture selections felt very specific in style and not broadly appealing. We were also expecting an initial consultation meeting, but instead only an assistant came to take photos and measurements, and left. There was no discussion of the staging plan, furniture selections, or overall vision, so both my realtor and I both came for nothing, really. Because the home sold within two days, I did not fully realize how worn and old the patio furniture was in time to act, but given that I had no input into the furniture that was brought in, I felt it was reasonable to request an adjustment for that portion of the staging alone since I had specifically requested it and didn't realize that any staging company would use furniture that looked so rough. Had I known what would be used, I would have just used my own patio set. My disappointment is not personally, but more with the process itself. For the cost involved, I had hoped for at least some opportunity to provide input or have concerns addressed fairly, but it all seemed. very lop-sided. Ultimately, it was an expensive service that did not feel collaborative, when it is still our home, so it is not a process I would not choose to repeat with this company.

I am a Colorado Realtor. Recently I had a very positive experience working with Jennie Norris and…read moreSensational Home Staging. Jennie's team was both competent and professional. Although I needed to reschedule the staging of the townhome that I was selling several times, Jennie remained positive and flexible. Once we were ready, the furniture and accessories went in and Jennie coordinated having my MLS photos taken. The result was fantastic. The home that I was selling looked great and went under contract in two days.

Beyond horrible experience from start to "finish" on a multi-million dollar project in Boulder. We…read morehave built multiple very high-end homes over the years and this company was a next level nightmare to work with and their final work product was embarrassing. They have no pride in their work quality and they can't keep their employees long-term. Their project managers and owners couldn't care less about quality control, its all about the money. We had 5 project managers over the course of our 15 month whole house remodel, as well as numerous designers and numerous site managers. When no one is staying at the company, no one cares about the quality of their work and "craftsmanship" isn't even on the table. Most of their subs are clearly the "cheapest option", with a few exceptions. On all of our previous home builds, we became friends with many of the subs and it made the project feel special... with Factor, you will get strictly reprimanded for even speaking with their subs... very unusual, but it makes sense after the fact. All of the subs and employees are very nervous and it is clear that the owners manage through fear. In fact, we demanded that one of their owners not step foot on our property after a particularly aggressive interaction near the end of the project. After "substantial completion" the issues and problems with their work were seemingly endless and it quickly became clear that Factor simply couldn't handle it. Their work quality is embarrassingly bad. Feel free to reach out and I can share hundreds of pictures. We ended up having to hire another high-end Boulder contractor, at a very significant cost, after "substantial completion" to finish the job correctly, as Factor is incapable of producing the level of true quality and craftsmanship expected in a high-end build. Anyone can select expensive materials... it is the installation and fine finish work that sets the best apart from the rest. If you have been around high quality construction and finish work, you will be massively disappointed with Factor's final product. Many of the issues we have run into you wouldn't even find in low end tract home construction, much less high-end luxury construction. Don't get fooled by their beautiful social media posts and slick sales job... Ask yourself, why does this company need to advertise so aggressively, when all the top luxury contractors in Boulder have a waitlist based purely on referrals and word of mouth? Shortly after we signed the construction contract and made our first payment, it quickly became evident that we made an epic mistake working with Factor. The best part of our entire project was the huge relief we felt after parting ways with Factor and, hopefully, never seeing them again. We would not let these charlatans on our property ever again. FYI, it's hard to find bad reviews online because Factor blocks pissed off clients and scrubs their social media incessantly. All of our negative comments and reviews on Facebook, Instagram and Houzz have been blocked or erased. If you ask around town a bit, you'll quickly find that our experience is not unique. Update August 2026: To repair all of the poor workmanship in our home, we engaged a high-end contractor in Boulder to finish the job right. Factor refused to complete their punchlist to our satisfaction and they frankly lacked the skillset to work at that level. After inspecting Factor's work with true high-end contractors, the scope of work was massive. Between the work that needed to be completed by the new contractor and a few specialty groups, we have spent over $160k fixing Factor's substandard work. Drywall, flooring, doors, trim, windows, plumbing, roofing, HVAC, electrical, paint, cabinetry, tile, etc. The depth of Factor's incompetence was truly profound. We spent well over $2.5m with Factor, for a high-end whole home remodel that went to the studs... they are charlatans at best. On bright side, the new contractor, and their subs, were a true delight to work with, professional, and their final work product was ultra-high quality!

I have spent a considerable amount of time thinking about how to best review our home renovation…read morethat Factor partnered with us on. This project has been a journey to say the least. Together we spent over a year spread across design, demo, and renovation and this was no small project, encompassing the entire first floor of our house including: full kitchen renovation, moving structural walls, designing a new floor above our lofted family room, and adding a full covered patio. Knowing the size and complexity of the project we interviewed over 10 firms across Denver and it was clear that Factor had the skills, knowledge, and institutional structure to complete this project. At the end of it all I can confidently say that I would never consider anyone other than Josh, Kent, and Factor to work with in the future. Factor far exceeded all the expectations that we had going into this project. Josh worked with us to lead the design, and we went through multiple iterations of the layout before deciding on the final plans. At no point was there pressure from the Factor team to make a final decision that didn't feel right. I never knew there were so many ways to orient a kitchen, but I am certain Factor presented every last one to us, ensuring that we had the best layout possible. Adding onto the complexity of the renovation we moved a structural wall, took out a wall and added a large glass slider that transitioned into a new covered patio. Factor designed everything to seamlessly flow from one space to another and a great deal of thought was put into how to best optimize the space. Following the design the construction phase of the project was incredibly seamless. Was it painless, no... no construction is painless, but Factor never missed a beat even when faced with unknown obstacles. They quickly solved problems with excellent solutions that were time and cost effective. Ultimately, they took our vision and translated it into a spectacular home. The quality of the project was the most impressive part. Josh and Kent refused to compromise on quality. Every aspect of the renovation was closely overseen, and any small imperfection was addressed. It was comforting to know that it was not dependent on us to oversee quality and that the entire Factor team was focused on this. We are most thankful for our onsite manager Jody who had unparalleled communication and was an advocate for ensuring that nothing was overlooked. We were impressed with his integrity, level headedness, and ingenuity to find solutions to day to day speed bumps. Looking back, I cannot speak highly enough about the entire Factor team. My wife and I both work demanding jobs and we knew that we would not have time to closely oversee a project. It was comforting to have an entire team committed to ensuring the project was perfect. I had and continue to have complete confidence that Josh and Kent operate at a level above other design and build companies. They hold themselves and their staff to a standard that I have not experienced in the construction industry. I also know that anyone who has the opportunity to work with them will not be disappointed. I hope that you choose to move forward with Josh and Kent and they can connect you with us if you need further recommendations. I've included before and after photos so you can see the transition Factor created.

FBC did a basement remodel for us. Things that we really liked about working with them: they mostly…read moreadhered to being done on the deadline they set (there were some minor finishing issues that went past the deadline (like correcting a scratched vent cover or getting a new door handle type of details); they gave thorough reports and details basically every day and usually with photos on a very easy to navigate dashboard online; all staff we worked with during construction were very communicative and responsive to questions or issues; our overall finished space we are very satisfied with. Cons: there was a lot of staff turnover from design to finish and so we often needed to repeat certain decisions that had been made earlier on in the process but not recorded, or some things would even get done in construction that then needed to be corrected, due to dropped communication after a staff member left. That was frustrating, but in the end we had a finished space that we have been happy with over the last year+

We decided to remodel our basement in 2019, and, of all the companies we interviewed, FBC Remodel…read moreoffered the most organized, best designed, most exciting plan. They took care of everything, from conducting an inspiring design meeting to contracting to mitigate asbestos and wall bracing to carefully working to add finishing touches to make it all beautiful. They stayed exactly on schedule and communicated clearly with us at every step. We are in love with the result. In fact, FBC's renovation of our basement has made us feel like we purchased a new home. They turned an outdated, largely unusable space into a multi-use space we love. We would recommend this company to anyone.

Refaced kitchen and bathroom cabinets, new countertops, and custom-built island, on wheels. Home…read moreImprovements of Colorado surpassed our expectations. 5 stars does not do them justice; I would give them 10 stars. The product, the workmanship, the installation, and the price; all excellent. Wife and I love the refacing and new doors and drawers.

I worked with Lori and Mark on my kitchen remodel and couldn't be more pleased with the cabinet…read morereface. What a difference it made to the overall look of the home! The process was simple. Lori was easy to work with and offered great advice on product choices. She steered me away from what I initially thought I'd like and we landed on a high quality door that "classed" up the kitchen. The installation process also went very smoothly. While it took quite a bit of time from start to finish (customization will do that), I am very pleased with the finished product and would recommend Home Improvements of Colorado over the big box store options.

We have a house with a nice west facing view in the back yard. We installed a new deck, but needed…read morethat finishing touch of an awning to shield the deck (and Great Room) from that blazing afternoon summer sun. Enter Best Awning Company. I called them for an estimate. The owner, Tyler, happened to be finishing up an estimate in Parker and he was at our place within about 20 minutes. That is responsive! He looked over the area, took measurements, and reviewed our options, including brands, styles, features, colors, etc. We elected to go with the KE Durasol for the deck and a Sunsetter Easy Shade for the pergola. We opted to get the motorized version for both. Given the size of the awning we wanted, the product had to be ordered, but it was not a long wait, about 4 weeks (probably a little less). The crew showed up on time, were highly professional and did quality work. We even had to have some extra support work done given the span of our awning (pushing 20'). The crew engineered the proper solution and completed installation of the awning and the screen in about 4 hours. The product and quality of work was fantastic. As a side note, we had some high winds, resulting in a slight final adjustment. Tyler came out and made the adjustments himself and things have worked flawlessly ever since then. We are extremely pleased we went with the electric versions of the products as well as the products themselves. Tyler was very responsive, professional and helpful as was Teresa, coordinating everything from the office. The installation crew was top notch. I'd highly recommend them to anyone. Just so you know, I recommended them to my in-laws and they are extremely happy with their awning as well. (You know I have to like the product and company to recommend them to the in-laws. :D)

Best Awning Company was friendly, honest (including about delays due to COVID and getting the…read morematerials), communication was great, and the installers did a great job installing our replacement fabric and new sun and wind sensor. They explained how it works and cleaned up after they were done. Great experience and love the like new awnings!

Great install, quality product, easy to work with. Todd and his Team were very professional and…read morewere wrapped up in two days for our 3+ car garage. We selected the charcoal color and absolutely love it. Crews were able to work with us to accommodate install and timing ahead of our home move so we could have everything ready day one of move. Thank you!

From beginning to end this was a pleasant and professional experience…read more All six people that I came in contact with were great. Everything was explained, the quotation, visit times, color options and other options were very clear. The floor looks way better than I expected, Irecommend GGF 100%.

Very diligent and disabled into the customers need. While they did not win the bid at my rental I…read morewould definitely use them in a heartbeat at my primary home.

We purchased our home from the previous owners, who had these floors installed by Simply Floors…read moreabout five years ago. Unfortunately, they are already falling apart throughout the house. Whether it's due to poor installation, poor-quality materials, or both, the flooring has not held up as it should for such a significant investment. Given the amount the previous owners paid, this level of durability is extremely disappointing. We now have to replace the floors much sooner than anyone should reasonably expect. We will be using a company that stands behind its workmanship and products with a warranty and quality that extends well beyond five years. Based on the condition of these floors after only five years, I would not recommend Simply Floors. A few photos below but it's all over the main floor you can tell they were not installed properly as they are all popping up. And yes I know the warranty was not transferable I just wanted to post so others know the quality to expect before making such a large investment!

What a pleasure it was to work with Out of Sight…read more They designed a custom closet for our master bedroom, tailored to our storage needs, after we finished a full bathroom remodel. They were responsive, had a ton of different color and texture options (hundreds of choices) and did an outstanding job with the install. We wanted to reuse our remnant piece of quartz from our MBB project that had coincidentally been done by the fabricator down the street from Out of Sight. The fabricator (Rock Solid - AVOID!) couldn't cut a simple rectangle correctly until their third try. Even though Out of Sight had no responsibility to install another vendor's product, they came back twice on our behalf to install it, even taking it back to Rock Granite (completely unresponsive to us) to fix their errors. And OOS didn't charge us for the trips. THAT's customer service. We're thrilled with how everything turned out from Out of Sight. Strongest recommendation for custom closet work.

What a wonderful experience working with this locally owned family business. Joel was helpful,…read morepatient and professional during every step of the process. Edgar was hardworking and communicative, his team was efficient and meticulous during install and Stephanie was a joy! I converted a spare bedroom into my dream closet in our new townhome and now it's my favorite room and the highlight of every tour when we have family and friends over. The pictures attached do not do it justice but the design is sleek, functional and beautiful!! So glad I did not go with a national chain company. Out of Sight owners provided personalized attention and outstanding specialized customer service at a fraction of the cost. Quality options were given without feeling nickel and dimed, our project ended up being much more detailed than anticipated while costing much less than budgeted. Thank you Joel and team!!