Such an awesome company. I walked into a parking garage in SF and was driving out 2 minutes later…read more There was a box of goodies in my car and the Uber credit made an already convenient experience, that much more convenient. I've had a lot of bad car rental experiences and waited in some obscenely long/slow lines, namely Fox Car Rental - almost 1.5 hours once - so this was a real breath of fresh air. Highly recommend to anyone renting a car around SF!

Awesome concept of using cars sitting on dealership lots that would otherwise just sit there. I…read moreused Carve on a recent trip to San Fran and couldn't be happier with the price, service and level of car. The founder of the company pitched me the idea when I was going to the car rental section at SFO and was able to give me a much better car for half the price and the checkout was simple and easy. I hope these guys continue to grow, as it's a great idea that could shake up the car rental biz.

Easy scheduling, fast and complete service, courteous employees, and a vlean car upon completion.read more

I think the most honest and best dealership out here in the whole bay area!…read moreKudos to Jayson Cheng (Sales Rep) and Damien F (Finance Manager) they made the buying process the most smoothest I have had in 14+ years. I would highly recommend them. My niece was very nervous and had asked me to accompany her as car buying makes folks nervous. But this dealership n team were fantastic. No pressure, no lies everything clear and upfront. I would recommend this place for everyone who wants to buy a Toyota!!

Thank you Daniel White for providing me with the best and easy going service experience possible…read more He was very knowledgeable and thorough communicating all the services I have been offered with my scheduled maintenance for my BMw. Any and all questions I had regarding my car coverage and maintenance was addressed and answered. Treated me with a lot of respect by being honest and straightforward with any problems I've been experiencing. Rarely does anything go right but Daniel and his team was able to keep everything smooth. I will be coming back here once services are needed for my car. Thanks again for being the one to service my vehicle. I am very grateful that my service appointment was booked automatically, by Yolanda, once my car signaled it needed some maintenance work done. Wish the best for you and hope you get that X5M in the near future. Very hard working man he is. Provided free complimentary car wash with my services, but next time I'll hold off of that for the sake of my black paint and trim; although my car was really caked up in bird droppings. My black paint turnt into a Van Gogh painting- a starry night for real. Provided service related advice and extended a warm congratulations on my first ever purchase from the dealership. Thanks again.

Very disappointed with the customer service after purchasing my MINI from this dealership…read more I purchased a used MINI and was given one physical key and a service card. Before buying the car, I specifically asked about the keys and was told that the newer MINI comes with one key and a service card. Nobody mentioned that the digital key setup card was missing. I only discovered this after purchasing the car when I tried to set up the digital key on my phone. I contacted the dealership and was told it would cost around $400 to replace the missing setup card and they refused to cover the cost. I understand that I purchased a used car, but my issue is that I specifically asked about the keys and was never informed that the setup card was missing. Had I known about the missing card and the additional cost, I would have taken that into consideration before purchasing the vehicle. To make matters worse, I was told that a manager would contact me to discuss the issue, but I never received a phone call. What makes this even more disappointing is that I'm a longtime BMW customer and have purchased vehicles from this dealership in the past. I expected much better customer service, especially as a returning customer. It's disappointing how quickly customer service seems to disappear once the sale is completed. This experience has definitely changed my opinion of this dealership, and I would think twice before purchasing another vehicle here

I had a GREAT experience with Liam at Mazda San Francisco. He went above & beyond to help me figure…read moreout why my car wasn't passing the smog check. He took the time to listen to my frustration & made me feel like my concerns were truly being heard. Believe me, it was not an easy task - it took 2 places, including another local Mazda service center (who couldn't help me) - that lead me to Liam's assistance. Liam investigated my issue thoroughly & immediately reached out to his trusted advisors to help get to the bottom of the problem. He was persistent in finding an answer & ultimately discovered that a software update was the cause. Liam was extremely helpful, knowledgeable, patient & determined to resolve my issue. I really appreciated the extra effort he put in & the excellent customer service he provided me, I felt like I was his only customer. Liam truly made my day! Ask for Liam! Also, Mazda SF is your go to for your Mazda! (I traveled from Brentwood to find my solution). 100% service! 100% care!

Very disappointing experience…read more I went to the Mazda San Francisco location today because I was genuinely interested in purchasing an Audi. After arriving and seeing the vehicle in person, I noticed several issues that were not disclosed on the online listing and were not visible in the photos. There was noticeable damage on the passenger side around the rear door area, additional damage near both the front and rear passenger-side wheels, and one of the high-beam headlights was not working. What made this even more concerning was that the Carfax report did not show any accident or damage history related to these issues. I explained to the salesperson that none of these problems appeared to be disclosed on their website or shown clearly in the listing photos. I was still interested in the vehicle and asked if they could work with me on the price considering the actual condition of the car. The used car sales manager then came over. Instead of trying to find a reasonable solution or work with us on the price, we were simply told that the issues would not be fixed and there was no real effort to accommodate us. The most frustrating part is that we made the trip specifically to see this vehicle based on how it was represented online. Had these issues been properly disclosed beforehand, we could have made an informed decision before spending our time going there. I understand that used vehicles can have cosmetic imperfections, but noticeable damage in multiple areas and a non-working high beam should be clearly disclosed to potential buyers, especially when those issues are not reflected in the Carfax report or clearly visible in the online listing. Overall, I felt that our time was wasted, and the way the situation was handled by management made the experience even more disappointing. If you're considering making a trip here to purchase a vehicle, I would think twice and make sure you ask detailed questions about the vehicle's actual condition before going.

San Francisco Toyota on Van Ness has always done a good job of looking after my car. On Wednesday,…read moreAugust 12, I brought my car in for my 30 month service and Johnny Lieng explained the necessary work to be done. My car was ready within two hours and Johnny was there to explain everything. Carol DeVincenzi

I've owned a Toyota for years, and I'm very particular about keeping up with scheduled maintenance…read more Because of that, I've spent a lot of time at the San Francisco Toyota Service Center, and my experiences there have consistently been very positive. Scheduling service is straightforward, especially online, and the overall process is efficient and predictable, which I really appreciate. I usually drop my car off early in the morning, and it's ready by the end of the day, or drop it early enough and then hang around for less than an hour before it is done. This makes it easy to work service appointments into a normal work schedule. That reliability goes a long way. What really stands out, though, is the service staff. The advisors I've worked with have been professional, courteous, and clear about what's being done and why. I've never felt rushed or talked down to, and communication has been solid from drop-off through pickup. Over time, this place has earned my trust. If you're looking for a Toyota service center in San Francisco that's organized, dependable, and staffed by people who know what they're doing, this one has treated me well.

Came in to get my oil changed, something I would normally do myself before I moved to the city. I…read moreusually hate going to see any mechanic that I don't personally know, especially from dealerships. I still go to dealerships because I like that they can sometimes view the service history from the other Honda dealerships. Anyway. It's always expensive and they're always trying to sell you something. Garry helped me out this time. Garry, this is the first time I haven't gotten even mildly upset at the dealership having to reject a pushy salesman. Garry won't bother you to buy new windshield wipers for $80. If your front passenger tire is getting kind of old, Garry's not gonna tell you to replace all 4. Just the front 2 (to keep it even with its pair). I'm sad I'm moving soon and probably won't go here again anytime soon. We need more people like Garry man. Keep up the great work. TLDR: this place inspected my car, told me what was crucial to be serviced, told me what I should look out for later, and wasn't pushy at all.

1 STAR -- Extremely Unprofessional and Disrespectful Experience…read more I have been buying cars for more than 33 years, and I can honestly say I have never experienced a dealership this unprofessional. My daughter was seriously interested in a 2026 Honda CR-V with very specific color and specifications. She contacted Michelle Lam, who confirmed that the exact vehicle was available. Based on that confirmation, she scheduled an appointment, and I drove all the way from Fremont to San Francisco to accompany her. When we arrived, we were told Michelle was not there. One person said she had the day off, while we had previously been told by Michelle that she was expecting to meet my daughter. Then came the bigger surprise: we were suddenly told that the exact CR-V we had been assured was available had already been sold that morning. If the vehicle had been sold, why wasn't my daughter informed before she made an appointment and why was she told it was available? Instead of simply apologizing for the poor communication, the sales team and manager immediately started trying to push other vehicles on her. We were not interested in being pressured into buying something different. We decided to leave. But what happened next was the part that really crossed the line. One of the salespeople mocked my daughter, showing her a list of similar SUVs supposedly available in Southern California and laughing about it. There was absolutely no reason to treat a customer that way. It was disrespectful, immature, and completely unacceptable. I drove from Fremont expecting a professional car-buying experience. Instead, we experienced poor communication, conflicting stories, wasted time, pressure to buy another vehicle, and disrespectful behavior toward my daughter. After 33+ years of buying vehicles, I have never encountered a group of salespeople who handled a customer interaction this poorly. Do yourself a favor: if you are dealing with this dealership, get everything confirmed in writing before you make the trip. We came looking to buy a Honda CR-V. We left with absolutely no desire to do business with this dealership. 1 star because Google won't let me give zero.

We've rented from Speedy Car Rental many times, usually through Turo, and this time we got a white…read moreLand Rover Velar directly from them. We've also rented a Mercedes GLC in the past, and both cars were perfect for our trips to Napa, exploring Highway 1, and cruising around the Bay Area. The service is always exceptional, and the cars are spotless, smell great, and never need any maintenance. The team is super helpful and always available if we have questions or concerns. We've recommended them to all our friends and family--definitely a top choice for car rentals!

This was a brand new Evoque and it performed flawlessly -- it was comfortable, responsive, agile…read more.. and all with that wonderful "new car" fragrance. Just an awesome driving experience! Working with Andrei was excellent! On time to drop off, on time to pick up, quick response time on questions, very personable and approachable, easy to talk to... I would certainly work with Andrei in the future. Overall, I could not have had a better experience than with Andrei and his car. THANK YOU Andrei!

I had a great and welcoming experience. I live in the East Bay and was helping a friend who had…read moresurgery. A warning light came on regarding my emissions. I called to explain my situation. Yessica was super friendly and agreed to help right away. I brought my car in and they detected the problem. They had to order the part which delayed the repair a few days, but it was understandable. Yessica also made sure the repair was covered by my warrantee. All the other employees I interacted with were also cheerful and eager to help. It's been a couple of weeks and the car is working fine.

No more free Lyft or uber back to work. Also although I gave them my correct communication, they…read moreleft message with my wife and daughter. Hello, we have more than one car. Use the info I gave to notify me directly