I have been doing business with Leage City Postal for many years. I have a PO Box there and Rich…read moreand his staff are very generous by holding my packages when I'm out of town. They are very nice and accommodating, and Rich has interesting stories. I love that they know who I am and my box number so they gather my items without me asking. This is a great small business to patronize and the owner is a Veteran. Thank you for your service to our country and community.

BEWARE OF THIS PLACE! I WOULD NOT TO BUSINESS HERE. THE OWNERS SON THINKS HE CAN SPEAK TO CUSTOMERS…read moreANY WAY HE WANTS. IF YOU DONT LIKE HIS ATTITUDE, HE WILL TELL YOU TO GET OUT AND NEVER COME BACK. THE YOUNG MAN NEEDS AN ATTITUDE ADJUSTMENT. THIS BUSINESS IS A JOKE!!!!!!!!! I went in this establishment today to fax some papers due to my father passing away. I was greeted by a gentleman that said his Dad owned the store (family business). He had a piss poor attitude. He said his dog had died. Then he proceeded to talk to me in a nasty tone. I told him that he did not need to have that kind of attitude towards customers. He started yelling get out. He then refused to fax the death certificate and other documents.

I went here to drop off an Amazon return, but had not printed the correct return label. Mia…read moreassisted me with getting the return done. She was so patient and CLEARLYL knew her stuff. I am extremely satisfied with the service and friendliness here. Mia is a keeper!

This is not an Amazon return center but does not claim to be. Courteous people run the place, and…read morethey handle FedEx, DHL, and US Mail, as well as UPS packages. Complaints about a service they don't offer are unwarranted. Grading them on what they do offer is fair. Five stars.

BE CAREFUL! They "Lose Packages"…read more If you don't demand a receipt from them, your package will go missing. I didn't get a receipt and my package wasn't scanned correctly by them. 3 weeks went by and it never showed up to the destination and the tracking number was never activated because it never left their store. They looked through their documents but mysteriously was no tracking number for that day. Viewing their records my tracking number was the only 1 missing from that day. They still never found it and I lost $500 worth of valuables. It was a horrible experience. I wish I went to an actual shipping source store and not this access point. I lost irreplaceable valuables by shipping with this access point. My experience has been better going to an actual Shipping location, not an access point like this where you will be better insured in case something does happen. You are covered if damage or theft happens because other shipping sources like drugstores- Walgreens accept FEDEX drop offs and CVS accepts UPS drop and give text confirmation! If this place "loses" a package. You won't ever see it again and they will blame YOU.

I recently needed the help of Box it , to print , scan and send important legal papers. Chelsey was…read moreamazing , she actually offered herself to notarize them for more credibility and refused to take my payment for this added service . As I was there ,several others came in , and she multitasked with a smile . Help this business flourish please She is a hard working mom , with amazing skills and great humanity .. rare package these days.

Fast efficient service. The staff were friendly and helpful. Expedient and polite and professionalread more

The ladies here at this location are the best. Always helpful always personable. Always willing to…read morego above and beyond. My favorite business to visit.

Easy to get in and out for notary service. Answered all questions on postal products as well.read more

Friendly and professional. This is a great place for passport photos, my wife and I have both been…read morevery happy with the results.

They are too short handed and can't give us our package from Amazon. We went up there twice. It's…read moreaggravating that we get notified it was delivered and ready for pickup...yeah right!!! How about getting more help? We pay for a service we aren't getting.

As most others have experienced at this location i too am appalled by the unprofessional service…read morereceived at this location. Even the owner condones her rude employees acting unprofessional because it's done with her present. Im quite surprised UPS has not had franchise problems out of this location. There is no way they meet the bare minimum of customer service. I would love to see this store under new maangement. I would choose another location if it were closer, but im stuck with this nightmare. I too went in to return Amazon packages, and it feels like they despise anyone who does this here. Always, and i do mean always an unprofessional experience when at this store, even if just for dropoffs. Read the reviews on here before conducting business at this location and avoid it at ALL cost.

Fast, convenient and always friendly. This store has it all from candles to tea with great…read moreaesthetics along with your daily mailing supplies. Shipping is a breeze and they'll even pack for you. I comped FedEx and this family owned business beat them by 25%.

Today I visited the Bay Area Postal Store…read more I needed to have my package vacuumed packed and I could not do it alone. The staff at Bay Area Postal resolved this issue for me. Not only is this a store with a professional staff, but there are so many unique gifts! This is a great place to go for special gifts and postal services. Just the idea of avoiding the post office and supporting a small business makes this my first go to store. Thank you!.

Great staff! Always helpful and kind. Parking can be a challenge because if the nearby restaurants.read more

This location has a notary at certain times of the day and days of the week. This was good…read moreinformation to have.

Very poor experience…read more I visited this location to quickly print 5 copies using the self-service printer; however, I was charged and the documents did not print. I then waited 10 minutes for assistance, only to be redirected to another associate who never arrived. After an additional wait, I returned to the counter and experienced further delays. Throughout the process, I had to explain the issue multiple times to different employees, with no clear ownership or resolution. The manager appeared aware of the situation but did not intervene, and interactions across staff were disorganized and inefficient. Additionally, the manager's communication--both with employees and directed toward me--came across as unprofessional. I overheard other customer's comment on her tone and actions. After spending more than 25 minutes attempting to complete a simple task, I requested a refund. Unfortunately, the refund was initially processed incorrectly, requiring involvement from the manager resulting in additional aggravation and delay for all parties involved. Overall, the experience reflected poor service coordination, lack of accountability, and an unprofessional customer environment. I highly advise avoiding this location.

Terrible customer service!!! Would NOT recommend going to this location. Been a FedEx member for a…read morewhile now and have never endured poor service like this. Couldn't even get assistance with printing because they were "busy" with 7 employees and a total of 3 customers in the store? Okay