Cancel

    Open app

    Search

    UPS Customer Center

    1.3 (8 reviews)
    Closed 2:00 pm - 6:00 PM

    Services - UPS Customer Center

    Shipping centers

    UPS Customer Center Photos

    You might also consider

    Recommended Reviews - UPS Customer Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - UPS Customer Center

    You might also consider

    Verify this business for free

    People searched for Shipping Centers 362 times last month within 15 miles of this business.

    Verify this business

    The UPS Store

    The UPS Store

    (24 reviews)

    I went there because the bots on the internet said the most likely place to purchase a post card…read morewas a UPS store and the bots were wrong ! UPS employee told me try Walgreens, which was also wrong! I went to Walmart and bought a greeting card for $5 and mailed it in Norfolk Beach VA to my 30 year old daughter as proof I left Maryland during Xmas and could not open presents until later in the week!

    ** !! DO NOT USE THIS STORE !! **…read more If I could give ZERO stars, I would!!! . I have a mailbox at the 7870 Tidewater Drive location in Norfolk, VA. I received an email indicating packages were delivered. One was delivered on 9/24/2025, so I went to this store on 9/29/2025 to pick up my packages. I was handed two (2) small items. There was still one (1) missing, that I was not aware of at the time. I returned to this store on 10/02/2025 because additional packages were delivered. I also checked my mailbox. Packages: Again, on 10/02/25, I was handed two small packages. I informed the associate that a package was delivered on 9/24/2025 that I did not receive 3-days prior with my last package pickup. I was told there were no other packages for me. Using my cell phone, I retrieved my email containing the FedEx tracking number and showed this to the associate at the counter. The associate left the counter and returned with my LARGE box. I asked, "Why wasn't this box given to me 3 days ago?" The associate referred me to the "manager" - a morbidly obese white man named "Chris." I repeated my inquiry to him. His response, "You have a lot of packages coming here and you said you have friends that deliver to your mailbox. They are not supposed to do this." Question: What does this have to do with my package sitting in your store since 9/24/2025 and it is now 10/02/2025!! Furthermore, I have since corrected my friends who were ordering items to be delivered to me---OVER A YEAR AGO!!! Chris continued to talk about packages being sent to my mailbox. I ask you, HOW DOES YOUR MANAGER KNOW WHETHER I or a FRIEND HAVE ORDERED ITEMS FOR DELIVERY to my mailbox???? And, is this the current issue in question?? Chris went on to say, "On 9/29/25 you signed for 3 items." I responded, "I was handed only 2 items." Chris then stated, "You signed for this box on 9/29/25." I asked, "Why wasn't this box given to me on 9/29/25 then?" Chris had no response. I then asked for a print out of the packages being picked up today. Chris indicated there is no way for him to do this. I then stated, "So your staff can indicate in your computer that they have given me 3 packages when in reality I was only given 2 and I have no proof of this because NOTHING appears on the computer screen when I sign for my packages? This opens the door for dishonesty, on the store's part, for holding a package and not giving it to me." The manager had no significant response to provide me with. Mail: Incoming mail sits all along the counter top in rubber bands or in piles. It is not distributed to the mailboxes that people are paying monthly for. I informed the manager, Chris, about this also because in the past I have waited DAYS to retrieve expected mail only to find that it has been "sitting on the counter" each time I enter this store. ************ The manager's response to my package and mail concerns I presented, "If you dont like it, you dont have to renew your mailbox when it's due." With that said, I am now in the process of determining who I will have a new PO box with once my current UPS mailbox lease ends. The manager's response was unprofessional and, in my opinion, is not reflective of who/what UPS stands for. The UPS parent store needs to place a closer watch on the individually owned and operated locations. They are not doing a very good job at all. You have lost a once valued customer. Based upon your reviews, Also, I am not the only person voicing my concerns about this Tidewater Drive location store manager. I intend to go to every streaming outlet there is to allow others to see the problems I have indicated above as well as the response received from the store "manager."

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (13 reviews)

    This is a very convenient spot to ship packages that have to be returned via FedX…read more I've recently shipped 2 separate Apple device trade ins. A self check option is offered. But these were two packages I wanted to see in someone's hand. The counter employee couldn't have been nicer. And I was given a receipt with the tracking number. I can't speak to the pricing since both packages were prepaid. The business is located on the north side of Northampton Boulevard not too far east of Norfolk Premium Outlets & the entrance & exit ramps to I-64. The spacious store that's meticulously clean is located in a small shopping center whose exterior is pleasant & appealing. Parking is plentiful. Not just shipping, copy services & shipping supplies were offered. I was surprised to see greeting cards, books, office supplies, electronic device accessories and much more. The organization of the various displays was nicely done. The size of the store allowed for plenty of room for its various offerings. There was absolutely no crowding, which I loved. It's not fun to try to squeeze between store displays. The FedX Center led me into wandering around to see what they sold. Bravo!

    This FedEx location is clean and well organized with great staff! My husband and I called ahead to…read moreask if they take passport photos here, and the lady that answered the phone was very friendly and confirmed they do take passport photos with the cost of $15. My husband and I stopped by a few minutes later and were helped by Bri. My husband was wearing a white Polo shirt and she let him know that white shirts are often denied because the background of the photo is white. My husband's shirt had some pops of color so we took his photo anyway, but then he remembered that he had a black jacket in the car and asked if he could retake the photo. Bri kindly allowed him retake his photo. After my photo was printed I noticed that there was a strong glare on my nose from the sun. I asked if I could retake my photo and Bri once again saved the day and happily retook the photo. There was a slight glare on the retake but Bri was able to get rid it by adjusting the lighting on the computer before printing the photo. Wonderful experience and very appreciative of Bri's help, patience, and customer service.

    Mail Depot - Mail Depot information!

    Mail Depot

    (16 reviews)

    *Simply a review about shipping- I haven't used the other services they offer, and you can check…read moretheir website for a lot of information. Skip going straight to FedEx, UPS, or USPS. You can check their website to see when said shipping companies swing by to pick up whatever you dropped off, and they even have the times for next day air stuff! The service was swift and efficient. I had a pretty awkward/extra request of shipping a hand-painted cooler as a birthday present to my boyfriend, and I needed it there as soon as possible. They packed it up for me, and the screen displayed which shipping option would be the cheapest price as well as travel times. The staff is knowledgeable and accommodating. If I went anywhere else, no one would probably take the time to walk me through the process or properly pack what I needed to be secure to make sure nothing damaged it (like good Lord, I put way too much time and effort into decorating a cooler- I'd be out for blood for whichever shipping company chipped my paint that was sealed multiple times and with freaking resin). Ship anything, anywhere from here. When it comes to shipping something important or something in a timely manner, these people are patient and so helpful. They want you to save money as well, and they can pack ANYTHING without an outrageous packing fee.

    I always love going to this store for shipping needs. With my daughter being in college, I'm…read morealways shipping care packages to her. They're very reasonable with the prices. Customer service is second to none. Always very clean inside. I'm loving the decorations in the store. I highly recommend!

    UPS Customer Center - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...