I'd like to share my experience with this gas station. On my way to work, whenever I need fuel,…read morethis has been my go-to stop for the past six years. This Shell station is tucked in the heart of a charming residential area in Upland. Mahesh, the cashier, is always pleasant, professional, and welcoming. The coffee is freshly brewed each day, and they offer a great selection of snacks and grab-and-go items. It's a convenient stop with great service--I truly love this place!

I hate that I even have to give this "so called gas station" a one star when it deserves none at…read moreall! I don't know how they have this man working for them gives them a horrible image for this gas station, he was rude and no customer service experience , he was sitting down on his chair not even trying at all! When i went to use a gift card given to me, he said we don't take them anymore; but you can try I don't care and I said okay what can I do he says to me I don't know call the number in the back of the card, you're coming to me at 10pm asking me these questions, I was dumbfounded that he gave me that answer while he just sat in his chair lazy not even trying! The fact that he didn't even try at all sloppy rude person, its a horrible that this is what they hire to represent their company. I'm so disgusted by the experience I had that I will no longer be returning to any shell gas station at all and not becoming a reward member from this company. I will not tolerate this kind of treatment from a business that doesn't appreciate me giving them my dollars! That gift card it's definitely trash!!!!!!! This happened at 10pm shell gas station in upland 720 E 9th St. 91786 upland ca, it was an older guy probably 50s normally works nights has always been rude doesn't change, I asked for his name he refused to give it to me and to give me a managers name and refused as well the date 6/19/25 I believe his name is Philip and there have been numerous complaints about this person and yet nothing to resolve this problem ,with keeping this person here this is ridiculous. This person will cause your gas station to close with that kind of customer service. I will be taking this to corporate. No sell here

Love coming here. I was doing a class across the street, I still am currently and the guy there is…read morealways nice and smiling and even seems like he actually enjoys the presence of people. I think his name is Joseph!

This place sucks. They're hardly ever open. Pumps don't work. I went the other day and the cashier…read moredidn't know how to do transactions, saying "I usually work night shifts"...maybe train your employees. Guess it's USA gasoline for me now.

Quick and fresh foods. Great service. Great gas prices and always but always, the fuel is better…read morefor your car. Gulf gasoline makes my car run better than arco and chevron. The people are great and the place is clean. Great ambiance and friendly people.

Needed to get gas and stopped by here to fill up at the 76 station. Since it's a 7-Eleven as well…read moreand it's been pretty hot, I grabbed myself a Slurpee as well. The employee here was friendly and cheerful. He rang me up quickly and I was virtually out of there in no time. It's a smaller store, but they have some fun goodies available if you're in need of a snack! Gas station has a small exterior car wash as well!

The gas pumps are frequently having issues such as many pumps closed, and debit cards not taken…read more They say just come inside. I have mobility issues so I don't want to walk inside. Unfortunately, there are hardly no gas stations close by. I guess I'll have to plan better to avoid them.

I'm a contractor and I frequently visit AMPMs because my company has a fleet account with Arco. The…read moreemployee by the name of Rebecca was extremely rude to both my coworker and myself. I asked her "I'm sorry am I bothering you?". Her response was yes. She proceeded to say that what pisses her off is "dealing with customers like you". All the while using profanity towards me in front of customers. I asked ro speak to her manager. She said "I am the manager". I asked who is above her and she said "nobody, god". I highly advise whoever is in charge of this ampm to rethink who you have representing your establishment. Rebecca should not be in a management position, let alone be representing any business.

The most reliable and friendliest of staff. Are the cleanest sanitized restrooms of any gasoline…read morestation!

I have a tendency to drive my car until the gas gauge hits rock bottom. I know because the last bar…read moreis flashing LOL. I had to Google a few times on how many more miles do I have after the flashing starts. It's not the best place to be really. Anyway, this Shell was the closest to me at the time. Got off the 210 freeway at Campus Ave. Drove right into this Shell. Filled up the gas tank. And breathed out a sigh of relief. Whew, another close call! LOL As for gas prices, I don't really check for which gas station has the best price. If I need gas, I will go with the closest gas station. However, I don't just pump any gas brand. I am choosy in this area because I want to make sure my car doesn't have a hard time with unknown gas. Shell is one of the good ones. It was indeed a very quick visit as all gas station visits are unless I have to walk inside the food mart or see the cashier. Btw, this Shell is next to In-N-Out... another great reason to exit the freeway even if you don't need gas. This will be my go-to Shell for sure either on my way home or the other way to somewhere. Thank you Shell!

Propane available. good location but difficult to get out of. Service ok! I'd go backread more

Good experience coming to this gas station. No problems pumping diesel fuel! All pumps were in…read moreworking condition and the area seemed clean and tidy.

It's Tuesday afternoon at 1:55PM. I walked in to purchase Lottery and a coke. The male cashier with…read morea heavy accent immediately said; ohhhh.., I don't have change for $100 bill. Another male cashier walked over and asked what the problem was, he told him, the second male responded, we should have change. The male with the accent said, no, I just turned in my box. No apology whatsoever, unprofessional is an understatement. Lots of people NEED jobs, perhaps, this individual isn't one of them. I visit the dog groomer next door every 2 weeks. I will make certain we do not purchase merchandise or gasoline from this AM/PM. Joanne (mgr), according to the low ratings, I'm not alone.

I frequent this AMPM daily for drinks and snacks and let me tell you, we LOVE Isaiah. We also love…read moreall the friendly women who work here who always have cute nails & great attitudes. It's always clean & very fun to stop by at any time. Again, big love to Isaiah he's awesome. ALSO justice for Daniella I think she's very kind.

Always cash only. Been here several times now and each time the system for doing credit cards goes…read moredown and they say it's cash only. I have a 76 business credit card, but can't use it because they can't seem to keep their system up and running

Make sure to call before going to this location , a lot of times their machines are not working,…read moreonly cash ...very inconvenient if u ask me.unless u carry cash it's cheaper .‍