Excellent craftsmanship Great customer service and…read morereasonable prices. Drop off and pickup from Ypsi location

I called about 30 minutes before he was closing about a couch cushion that I needed fixed. He gave…read moreme a more than reasonable quote with two options based on what he needed to do and was able to fix it in about 10 minutes and squeeze me in same day. He was also very nice and highly professional. He mostly focuses on small jobs, which is perfect for me considering other places I asked were backed up multiple weeks with larger jobs taking priority and giving me a much higher quote considering it was such a small job. We're definitely recommending go back if needed!

I made an appointment to bring an old chair to be recovered, and a dining chair with a corner of…read morethe fabric coming out. They were terrific!! Fixed the dining chair efficiently with no charge and gave me a quote on the small old chair. Apart from how friendly and kind they were, even bringing the chairs in and out of the car; the most impressive thing was when the owner said that she didn't think the chair was worth recovering! I had a chance to see some of their work and was amazed!Definitely will use them in the future!!

Prompt response to my inquiries. As well as a friendly tone that shows interest in-upholstering my…read morepiece of furniture. Prompt response to my inquiries. As well as a friendly tone that shows interest in-upholstering my piece of furniture.

Someone borrowed one of the conference room chairs for their office and ruined the arms shoving it…read moreup to their desk. Quinn managed to match the green leather fabric and redid both arms and now it looks great and you can't even tell which chair it was. Thank you so much, made me look great. :-)

For personable, thorough, expert furniture reupholstering this is the place. It took me a while to…read morefind a truly great upholstery workroom in SW Michigan and this is it. I originally contacted Charlie's Chairs for the in shop appointment, and realized I was at Brass Tacks workroom. The volume and variety of work they have waiting in their workroom was testament enough for me to be confident that I was in the right place. These guys are experts and are very talented. I was under a Tight deadline and Charlie was very communicative, eager to help, seemed ever ready for consultation about my comparatively small but somewhat complicated upholstery project. I HIGHLY RECOMMEND.

Poor communication and failure to follow through on commitments. After waiting 4 months to get my…read moreproject rolling, I finally said f*ck it and took my business elsewhere. Everything was done via text, which I hate anyway. Very poor customer service. I couldn't take it any longer!!!

My husbands grandfather handmade bench was in disrepair; that's what I thought. Someone in the…read moreupholstery business referred me to Perrin's Upholstery of Grand Rapids. I held my breath when I spoke to Dean about the bench; knowing there's no way he even consider it. I offered to send him pictures by email, but he said no just bring it in--" I will take a look at it". The collection of fabric is awesome; they have something for everyone. Even my picky husband. I left town for the winter (6 months) I told him to take his time and would see him in the Spring. Boy! What a beautiful job! A work of art!! If I could give him more stars I would at least 20!!!!!

Loving a chair I've owned since 1990, I found the cover was in great shape but the foam of the seat…read morecushion needed to be replaced. I searched out Perrin's Upholstery to replace the foam in the seat plus build up the loose back cushion. Certainly a small job compared to many however seeing the wide range of fabrics and the various projects they were working on made me realize without a doubt, I'll return when I'm ready for other upholstery to be done. Dale (owner) and his son are professional, personable and friendly. How nice it is to have a business so easy to refer to!

They recovered two Henredon club chairs from 1986. They're gorgeous and look and feel like brand…read morenew chairs. Their work is awesome and their customer service was the best. They had the chairs three weeks and called me the minute they were done. I would use this company again.

We contacted several furniture repair shops within 50 miles of home while seeking a professional…read morewho would restore the tops of my beloved mid-century credenza and two end tables that belonged to my parents. Dylan Trinh's detailed explanation regarding their refinishing process was the deciding factor in choosing Trinh's. To be honest, I was not impressed when we first saw the building and even less impressed when Dylan opened the overhead door to their "storage" area. No worries. Dylan carefully explained what he would do and it is clear that he knows what he's talking about. Six days later, one day sooner than hoped, we picked up our furniture. Absolutely gorgeous! This matching set actually matches again; no more sun faded surfaces, no more dings or scratches. They even did a few extra things because they weren't satisfied with the initial result, but still honored their estimate. I highly recommend this business!

Made an appointment and received a call the day before and was told he had a doctors appointment…read more Rescheduled a week later, no call, no show and no text. Left two messages and never received a call back. Work requested was to replace bottom slides on dresser drawers.

The moving men couldn't get my queen size headboard up the stairs. Enterprise/Tim cut the legs off,…read moregot it up the stairs, drilled holes in r The headboard and the legs, dowled them together (and glued), clamped everything together, let it all set for a few days, came back and sanded and stained, put the bed together and you would never know all that work had been done. Tim and Lisa are the best!

Had a Queen Anne chair cushion reworked, and his work was amazing. He is a fourth generation…read moreupholsterer and more than a master craftsman. I will use him again. Not inexpensive, but worth the quality.