Jason did a great job repairing and cleaning a clock passed down to me that was in rough shape…read more Very pleased with the quality and outcome of his work. Shows that he takes pride in his work!

The price for repair is quite high. Also, the man who does the repairs hasn't returned my text…read moreinquiring about a problem that I am still having with my Clock.

Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Just wanted to thank Mary and the Time Master family for coming out to my place of business to pick…read moreup and deliver all my watches that needed a little lovin.' They truly went the extra mile to make sure I was taken care of. As with all good businesses, they are very popular so be patient with them. I can attest to you that they will get your items back to you as soon as they can. I look forward to continue to use them for all my watch needs and repairs.

Grandfather clock had not been serviced properly for many years and maybe had never been serviced…read morewell. Also, I recently moved it with me to a new city. I'm thrilled that the clock is now working and chiming beautifully thanks to Back in Time Clock Repair owner Patrick Russell. The chimes had not worked for years, and the pendulum needed a repair. The clock now seems to be in great working order, and I'm very pleased with Patrick's work. I appreciate his strong work ethic, and in my opinion, fair pricing.

Grandfather Clock stopped working and needed cleaning. He showed up on time and disassembled the…read moreclock and cleaned it up in about 2 hours. I've had the clock for 25 years and it sounds like it's brand new. I thought his price was very reasonable. He even looked at another wall clock and told me what was wrong with it gave me the part number so I could order it. He also told me it was easy to install and I could do it myself.

Expert clock master. Personalized service and didn't try to over charge me. I'll be coming back…read morefor all my clock maintenance in the future

We have been very happy with Logan. He repaired our clock in January but it still had some…read moreproblems. He came back and was very quick to review and repair. 100% guarantee was his word, and he was right.

I was in this morning with an old clock that I couldn't get running. I fully anticipated paying…read more$100+ to have it diagnosed and serviced. In less than 5 minutes they had looked it over and recommend trying a few things before doing any costly repairs. Their advice was spot on and the clock is running great. Clearly an honest company, with integrity. I grabbed a business card on the way out and will leave it inside the clock, to make sure they continue to get my business.

I took my favorite MCM style Robert Abbey wall clock to be repaired, unsure of why it was no longer…read morekeeping time and appeared to be constantly getting stuck. I figured it probably needed new parts of some sort and was hoping I wouldn't have to replace any of the original pieces. The owner took one look at it and told me that the minute hand was just slightly bent and was getting stuck. Within minutes, he straightened it and refused any payment whatsoever. Needless to say, I'm very grateful for his kindness, knowledge and honesty. I'll definitely return with any other timepiece needs!

I really loved my experience there! Jewelry stores can be intimidating, but the whole crew there…read morewas SO NICE. Very friendly, welcoming people. Highly recommend, especially if you're looking to gift!! They would love to help out if you need some direction

My husband and I currently live in CA due to the military. We went back to Cove for a family…read moreemergency. While there, we stopped in to have my ring looked at. It has a missing stone and needed some prong work. They informed us it would not be done by the time we went back to CA, so I agreed to have it shipped back. They were very communicative! It was dropped off at the jeweler in May & did not get back to me until the beginning of June. The timeline was a bit lengthy, but I didn't mind being patient as it had quite a bit of repairs. Bill was kind and made sure to call/text for updates. Very appreciative of this local business for making my ring look new. It was shipped to CA without any problems.

Great service. Clean facilities! Nothing terrible nor bad to say. Helped my spouse find the ring…read moreshe wanted

Cindy R. helps me every time I visit the Killeen location. Cindy always checks my jewelry prior to…read morecleaning and tells me how to properly care for all my pieces. I would recommend visiting this location for any of your fine jewelry needs.