JW put in my whole house generator. His price was fair. Because we were in a hurry, he and his…read moreemployee, Austin, came out on an extremely cold day to get the job done. This guy answers the phone when you call. I will always use JW Shaw Elecctric.

JW Shaw electric was recommended on the Tesla website for a EV charger installation. I called one…read moremorning and JW himself came out later that afternoon to give me a quote. They were by far the least expensive of the other companies that quoted the job. JW is a great man and turns out a great electrician! It took about a week to get on the schedule because of them being swamped with work. Very professional and they did a great job. JW sent pictures of the completed work to the city inspector, which made his job a breeze. The DTE electrician was also pleasantly surprised to see that he would not have to terminate any wiring and all he had to do was plug in the meter. I can't recommend JW Shaw Electric enough. 5 stars and now I see why Tesla recommends them for charger installation.

Want to provide positive feedback to the installers of my new solar system by Kevin V, Devon R,…read moreSeth B, Tait B, Tony G, Evan Y, Christian S and Karl H. Arrived on time and efficiently installed the system despite some unexpected technical issues.

I am not the original owner, but purchased a house that has a 3 and 2 year old solar system(s)…read moreinstalled by MSS. Don't have or won't give an "Owner's Manual", don't/won't give warranty details, inconsistent responses and incorrect technical responses, and gets "annoyed" by the multiple emails you send because they don't actually answer the questions in your email. Getting the solar switched to my accounts went pretty smoothly as well as initial conversations and questions. I am an engineer, so I like to understand how things work. In my defense I asked for an "owner's manual" that may explain the specific installation - which would have saved a ton of the conversation. I also asked why the two apps (Enphase vs Solark) shows over a 30% difference in production, which the sales person shared generic explanation several items such as line loss and conversion loss, etc. but nothing specific. The solar panels are on my roof and the "line" is like 20 feet to my basement and its not conversion lost because the Ephase app reports in AC and goes into the AC side of Solark. Most solar people I know are very in tune with their electrical production numbers, so I would think this level of discrepancy would be clearly understood. It was things like this that made me not really trust MSS. Then the leaks started happening. Leaks for 2 years in 2 different rooms, every time there was a melt. At first I thought maybe it was ice dams, but it even occurred in the winter when there was no ice build up yet. I asked if there was any warranty or what it was, but never got an answer..instead I got like 6 emails and quotes for a water leak test. Again - MSS - I only experienced leaks in the winter. Not during rain...so not sure what a water leak test would achieve. All I asked of MSS was what was their warranty (if any, since I am the 2nd owner), as I did not want to void any warranty. All I got in response was another suggestion for a $450 water test for leaks (once the weather was warm enough) - however, the leaks only happen during the winter melt and not during the summer rain. I ended up paying thousands to a different contractor to look into my leaks and even had them remove the ceiling of my room with the leaks. Ironically, the contractor happens to do work with MSS. They opened the ceiling up and found what they told me was obvious evidence that the Solar panels were causing problems. So I reached out to MSS and explained to them the "findings" and let them know that I had paid to open my ceiling up and asking if they would like to send a supervisor over to take a look. The response was really weird: No response for like 3 days, then I get an email or text saying that an appointment for a leak test has been scheduled. Again..it doesn't leak when it rains, only in the cold. then a few days later I get an email from some middle management guy. He didn't show any empathy nor did he even discuss my offer to come take a look. Instead - apparently he is a keyboard warrior and is able to do a thorough analysis and came to the conclusion that the leaking was due to pre-existing conditions because the unsecured wood blocking and rusty bolts were not "MSS standard operating procedures". This guy is the first trades person I have ever met who prefers to assess from a computer instead in person. He than questioned why I insist that MSS did an improper installation since my house rafters were 24" on center. I pointed out to him, that my rafters are actually 16" on center, and had he come and take a look, it would be pretty obvious. Also, the set diagrams that MSS drew up, shows over 17 Flashfoot2 installed not on the rafters. Again, he responded that those diagrams are merely suggestions and incorrect - which is interesting and I might have to check with my local building permit office. He stated that this will be the end of communications unless I want to pay for them to investigate...again I'm flying blind since they won't send me what the warranty is. And so I responded with a thank you and asked if I can at least get the warranty information if any...to find out I have been blocked. Finally got an email saying my warranty for installation is only 3 years and expired. I presented evidence that the contractor I paid for (who by the way actually works with MSS...lol) told me. I'm clearly not in a money grab, being that I've already paid thousands to investigate the leaks myself...because frankly even having a civil conversation with MSS is a chore. I just always like to give a company a chance to do the right thing.

I paid $340 to have a couple non-working outlets fixed, but they stopped working again less than 5…read moreminutes after the technician left. The company wants $200 more to return, with no guarantees of fixing the issue. Not cool.

I needed to have an Electric Vehicle Charger installed, Jordan was very responsive both via text…read moreand phone calls. Jordan and I initially talked through the job over text message, with me sending some photos about the job. We discussed a couple different options that I had to get the install done. He ended up coming out to look at the ceiling in my finished basement, we discussed the details of what I would need and why. I booked him a couple weeks out, he showed up and completed the work as expected. Great job for a reasonable price. Will definitely use him for future electrical needs.

Third EVgo stop today, and still 0% luck charging. 2 of 3 stations out of order. 3rd has someone…read morecharging to 100% (as other reviewer noted is apparently a habit. Truly embarrassing for GM to put its name on these stations, as kind of an advertisement for incompetence.

Very unreliable location and stations are frequently "under maintenance". On the rare occasion…read morethat there are working stations, people are charging to 100%. The practice of charging to 100% takes a long time and vehicles will take a spot for an HOUR or more! EVgo needs to implement an 80%-85% limit restriction to help with congestion. Overall, this location is not trustworthy.