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    Up Cycles

    4.2 (5 reviews)
    Open 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    Response time

    1 day

    Response rate

    100%

    Services - Up Cycles

    Bike repair and maintenance

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    8 months ago

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    2 years ago

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    Thick Bikes - Trails at Jakes Rocks. Specialized Stumpjumper comp ordered to, built by, and tuned by THICK.

    Thick Bikes

    (80 reviews)

    $$

    South Side

    My name is Hitt, I'm from Pittsburgh PA. I do many things but one of the things I like to do is…read moreexperience everything I humanly can from foods to places plus people and things. Rather than write a long review and clutter the reviews with anymore long reviews (no knock, you guys are great) I'm just gonna get right to the point... This place? Go here wether you ride a bike or not. Maybe buy a bike or parts for your bike. Talk bikes with bike people. Take A LOT of money. Spend A LOT of money. Support local business. Good luck!

    This shop would easily get a higher review. They have a good selection of bikes and accessories…read more However, our customer service experience was non-existent. I had called earlier in the day to inquire about cycling helmets. They told me the brand they carried which I initially wasn't interested in but decided to make the 1.5 hour trip to check them out. Upon arrival we were impressed with the selection of bikes but the helmet selection was limited to one brand and sizes were limited as well. As I was looking for a helmet my wife was looking at bikes. A sales person who was initially working with a customer had that customer walk away. At this point my wife said hello and the sales person halfway aknowleged her and walked away ignoring the fact that she may have a question. We decided to shrug this off and continue to look around. We took a stroll to their basement where they have more bikes and did some preliminary sizing for my wife as we are in the market to purchase a new one for her. Then wee made our way back upstairs and back to the helmets. I had decided that I liked one of the helmets but wanted to compare with others they had on display but couldn't find the color or size I needed. After having other employees ignored us I decided it was time to go and internet shop for a helmet. As we were leaving the employee that blew my wife off earlier finally took some interest in us. At this point we had been in the store for at least a half hour. I told him I was looking at their helmets and interested in the Specialized Search helmet they had on display but wanted to compare with other helmets they had. He proceeded to take us to the helmets to show us comparable models one of which was the LOMA. He then walked back to the counter to look and see if they had my size and color I wanted in stock. He then announced that they only had black. Then as I was asking him about the Propero helmet they had on display he turned to help another costomer that had walked in and never acknowledged my question. It's unfortunate that a shop that was recommended to me by a friend fell so short of how highly he and his wife spoke of them.

    Up Cycles - bike_repair_maintenance - Updated May 2026

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