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    Unplugged Concepts

    3.5 (8 reviews)
    Open 9:00 am - 6:00 pm

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    Absolutely gorgeous view!
    Dora M.

    After retiring, my husband and I signed up with Unplugged Concepts and are so grateful we did. Their travel deals are unbeatable; our daughter found flights for her and her husband for nearly $1000, but after using Unplugged Concepts, she got them for close to $500. Kim Holman is fabulous to work with in customizing trips for us. I can't say enough great things about her, and I highly recommend signing up with Unplugged Concepts.

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    1 year ago

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    Shelly C.

    Thank you for the great feedback! We appreciate you!

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    10 days ago

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    2 years ago

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    Shelly C.

    Jeri, Thank you for sharing!

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    11 years ago

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    5.0(6 reviews)
    4.2 mi

    I wish I could give Mike 10 stars. I called about two weeks ago because another couple and we,…read moredecided on the spur of the moment, that since there were no available cruises in Portugal, we'd just rent a hotel room in Lisbon and take local tours. We didn't know exactly when except September or October. Mike's response was, "THIS year?" He walked us through deciding on a date, and started work. I know this is a busy time for him; but within a few days, he had gotten us hotel reservations and air fare from both San Antonio and Sacramento. We requested either private or very small tours, although I wasn't sure such options exited. As with everything else, within a couple of days, he had a variety of tours that fit our criteria. He was wonderful about trying to divide the prices of the tours so that each couple paid about half. So... it's now early July and we are set for the end of September! THANK YOU, Mike. I know this trip is going to be fantastic and we owe it all to you!

    I have traveled with family and friends for many years--from South America to Alaska, Hawaii to…read moreNova Scotia--but I had never used a travel agent before. I was always the "go-to" person who did all of the planning for trips of all seasons, from 2-11 people. I was thinking about an Alaskan cruise in June for our family of 11, but I couldn't find what I wanted for a price we could afford. I saw Mike's reviews on Yelp and contacted him. He responded very quickly and came up with several options that would work, but then I started considering a railroad trip in Alaska. He quickly came up with good possibilities for that trip. Then I decided that was too spread out and that the Canadian Rockies would be the best fit. He was on it immediately. Through all of these changes in plans, MIke was not just incredibly patient, but very enthusiastic. He found a perfect house that I had not seen, arranged very good airfare, two vans and beginning and end of trip stays at a hotel that literally has a mini-water park! This was a complicated trip for a lot of people, but he took care of everything very quickly and efficiently and with no problems. The prices were better than I could have gotten on my own! He couldn't have been nicer or more helpful and also suggested some activities that we might want to consider on our trip. Everyone was so excited and really looking forward to being together on another special adventure. THEN...came coronavirus. At first we were hopeful that all would be better by June and we could still take our trip. But of course after several weeks of "stay-home", we had to accept the fact that it just wasn't going to happen. The Canadian border was closed. United had cut its flights by 90%. There was to be no leisure travel. Even if by some miracle we would have "officially" been able to go, there was no way we would have felt comfortable being on an airplane and out and about in another country. What a disappointment! Even before we finally gave it up for sure, Mike contacted representatives of every aspect of the trip to see what our cancellation options would be. This was incredibly time-consuming for him (including a 5+ hour hold to get information about the air tickets). The vans and hotel were refundable, but the deposit that I had paid for the house was supposed to be non-refundable. Regardless, he talked to the manager personally and was able to get a full refund. He also got a voucher from the airline which will be good for two years. I must say that I'm very grateful not to have been responsible for all of that hassle!! I have several friends who had summer trips planned and partially paid for, and NONE of them have been able to do as well with their cancellations. Mike went to great lengths to arrange a wonderful trip for us--and then went to great lengths to cancel everything. He was incredibly nice and understanding through the whole process. His responses were always very quick and very professional. I can't recommend him too highly. I will DEFINITELY be calling him again for ALL of our travel needs--including hopefully planning for the same Canadian Rockies trip next June!

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    Unplugged Concepts - travelagents - Updated May 2026

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