We recently purchased a honeymoon trip to Hawaii for our daughter and son-in-law as a gift, and we wanted it to be truly special. Unplugged Concepts helped us secure an incredible rate on both the flights and resort accommodations. A few weeks after booking, the airline canceled the original flight, and we were understandably concerned about availability and potential additional costs. Fortunately, Unplugged Concepts handled the situation flawlessly, reworking the travel arrangements without any extra expense to us. They also assisted our daughter and son-in-law with their rental car needs, making the entire experience seamless and stress-free. We are extremely grateful for their professionalism, responsiveness, and dedication to customer service. We look forward to working with Unplugged Concepts for all of our future travel plans and highly recommend them to anyone seeking exceptional travel assistance. read more

Planning my best friend's bachelor party had to be unforgettable, so we decided on a cruise with Carnival. We wanted everything to be perfect--from booking exciting excursions to securing our preferred dining times and adding all the extras that would make the trip even better. Unplugged Concepts took care of every detail for us, making the entire experience completely stress-free. The best part was arriving at the cruise knowing everything had already been handled. They even helped our group save over $900 on the cruise, which was a huge bonus. Having the drink package and onboard Wi-Fi included was a must for our group, and Unplugged Concepts made it happen. Their attention to detail and dedication to creating an amazing experience helped make this bachelor party one for the books. We couldn't have asked for a better trip and highly recommend their services to anyone planning a group getaway. read more

I cannot say enough wonderful things about Unplugged Concepts! They handled our entire family cruise booking flawlessly, but what truly sets them apart is how deeply they listen to their clients. ​While getting to know her during our cruise consultation, I happened to mention a slight worry: I wasn't entirely sure if my grandson would love a cruise, because he is absolutely obsessed with trains, not boats! Without missing a beat, she used her incredible travel knowledge to put my mind at ease. She suggested the historic railway excursion in Skagway--something I had completely no idea was even an option. ​She didn't just share this brilliant idea; she seamlessly handled the booking and integrated it perfectly into our port schedule. It turned out to be an absolutely thrilling experience for my grandson and a magical, memorable trip for our whole family. ​Thank you! read more

My husband and I purchased the service a few years ago and are just now getting the time to really use it. First off, it takes a little time to figure out how the service works so be patient. Second, the staff are very helpful and will tell everything you need to need to know and more. We recently purchased a honeymoon trip to Hawaii for our daughter and son in law as a gift. We really wanted it to be special and we got a super good rate for the flight and resort. There was a flight cancellation with the airline some weeks after the booking and we were so worried because of availability at that time. Well, Shane and Ashley pulled it through beautifully with no extra expense to us. And then helped the kids with their rental car needs. Thank you both! We look forward to having you assist us in all of our future travel plans for us and our family! read more

My lifelong dream was to take a solo two-week trip to Belize, but I had no idea where to begin when it came to planning excursions, accommodations, and transportation. Unplugged Concepts made the entire process stress-free and helped me save more money than I expected on several aspects of my trip. From coordinating my hotel transfers to helping me find great accommodations, every detail was handled with care. They even helped me upgrade to first class, which was the perfect way to start my birthday getaway. Thanks to Unplugged Concepts, I was able to fully enjoy my trip without worrying about the logistics. I'm already looking forward to planning my next adventure with them and highly recommend their services to anyone looking for a seamless travel experience. read more

My wife and I had an incredible getaway to Cancun, and Unplugged Concepts helped make it even more enjoyable. One of the highlights of our trip was visiting the Aztec pyramids, something we had always wanted to experience. Their team helped us create a personalized itinerary filled with the activities we wanted to do, allowing us to make the most of our time in Cancun. Having an agent bring my wife's vision for the trip to life saved her the stress of planning everything herself. On top of that, they helped us save $200 on our flights, giving us extra spending money to enjoy our vacation. We truly appreciated their attention to detail and would recommend Unplugged Concepts to anyone looking for a well-planned and affordable travel experience. read more

Unplugged Concepts has completely transformed the way my family and I travel. As someone originally from Switzerland who immigrated to the U.S., I've always valued seamless, well-curated experiences--and this team absolutely delivers. From helping us navigate international trips with ease to crafting personalized itineraries that fit our style and pace, their concierge service is truly world-class. They've taken care of everything from flights and luxury stays to hidden local gems that we would've never discovered on our own. Whether it's Europe, Asia, or a quick getaway within the States, Unplugged Concepts handles it with professionalism, warmth, and incredible attention to detail. I can't imagine planning a trip without them anymore! read more

Last year, I was diagnosed with breast cancer, and for a while, I thought my days of traveling were behind me. When I finally received a clean bill of health, I made a promise to myself--I was going to make my dream trip to Dubai a reality. Being able to pack my bags, board the plane, and embark on that journey was an incredible and emotional experience. Unplugged Concepts helped make it even more memorable by planning an unforgettable adventure, including the opportunity to go skydiving and see the world from an entirely new perspective. Thanks to Unplugged Concepts, I was able to cross a major item off my bucket list, and I'm already excited to start planning my next getaway and the next adventure waiting for me. read more

This trip to the Smoky Mountains was incredible, and I'm so grateful to Emilie at Unplugged Concepts for making it happen. My husband and I wanted a peaceful getaway before our river cruise out of Tennessee, and Emilie completely understood the assignment. She planned the perfect trip that was exactly what we needed to relax and reconnect. She handled every detail flawlessly, from our cozy cabin accommodations to recommending the best hiking trails and local restaurants. Her expertise and thoughtful suggestions made our experience so special. I highly recommend Emilie and Unplugged Concepts to anyone looking for a well-planned and stress-free vacation. We can't wait to book our next trip with her! read more

Thank you to Unplugged Concepts for helping us plan a surprise birthday trip for my mom! They were able to secure tickets to a Dallas Cowboys game for less than the prices we found on our own, and they also helped us save money on our hotel accommodations. What made the experience even more special was the extra attention to detail. The agent called ahead to let the hotel know we were celebrating my mom's birthday, and when we arrived, there were flowers waiting in her room as a surprise. That thoughtful gesture made her trip even more memorable. We truly appreciate the excellent service and personalized care. Thank you for helping create such a wonderful birthday experience for my mom! read more

Nothing but amazing words to say about Unplugged Concepts.My wife and I were planning a trip to Europe (Spain and Greece), and I was worried about what/when/how to do everything since I'd never been overseas before. But Unplugged took care of everything! She booked multiples flights/trains for us, found activities, reserved hotels, etc. We had a lot planned for 2+ weeks, and it all went so incredibly smooth thanks to her amazing scheduling! I also appreciated the planning process leading up to the trip. She gave us multiple options for what to do and when, so it still felt like our trip. I'll definitely be booking trips in the future with Unplugged! read more

I wanted to celebrate my bachelorette in a fun and special way on a cruise with my best friends and this was truly the way to go. After grad school, we were all scattered across the country, so planning something like this felt overwhelming. But Unplugged Concepts made it all happen seamlessly! They took care of every detail, from booking us rooms next to each other to helping coordinate transportation to the port. It was truly so easy and let us focus on what we wanted which was spending time together and relaxing. I couldn't have asked for a better experience. Highly recommend if you're looking for personalized, stress-free travel planning! read more

Working with Emilie to plan my 9 city trip to Italy was an absolute dream! Her insights and expertise truly made all the difference in crafting an unforgettable experience, especially given the unique considerations of traveling during the holiday season. I especially appreciated the attention to detail in getting us from hotel to train station and train tickets to several cities in Italy to include ground transportation and luggage storage for those windows in which we arrived too soon for check in as this saved us countless of hours and frustration. Can't wait to plan my trip to South Africa with her! Thank you Unplugged Concepts! read more

Working with Emilie at Unplugged Concepts for our honeymoon was an absolute pleasure. She didn't just book our 4-day Carnival cruise to Mexico she expertly coordinated everything. From helping us select the perfect cabin to arranging our Cozumel excursions, Emilie made the entire process seamless and stress-free. We had all the necessary tickets and information in advance, so we could simply relax and enjoy every moment. Thanks to Emilie and Unplugged Concepts, our honeymoon was a dream come true. We highly recommend her services for a personalized and perfectly planned getaway. read more

Unplugged Concepts helped plan a romantic getaway for my fiancé and me, and the experience was nothing short of amazing. The attention to detail and patience their agents showed throughout the planning process was truly remarkable. Not only did they help us save approximately $500 compared to booking everything ourselves, but they also went above and beyond when our original resort unexpectedly canceled our reservation. Instead of letting the situation become stressful, they quickly found us an even better resort and ensured our vacation plans stayed on track. read more

Huge thank you to Unplugged Concepts for helping us plan such an amazing family vacation! They made everything so easy--from finding direct flights to California to booking all our tickets in advance, saving us so much time before the trip. Our agent also shared helpful tips before we arrived, which really helped us make the most of our time at Disney and Universal Studios. Everything went so smoothly, and we truly couldn't be more grateful. Highly recommend their team for anyone planning a stress-free family getaway! read more

Thank you to Unplugged Concepts for helping my family plan our trip to Disney! The trip was a surprise for my son, and their attention to detail made the entire experience seamless and stress-free. They also helped us save money on our tickets, which allowed us to enjoy even more excursions and create additional special memories during our vacation. We truly appreciate their expertise, guidance, and dedication to making our trip unforgettable. Thank you for helping make this surprise so magical for our family! read more

Traveling to New York with my family was a breeze thanks to Unplugged Concepts. They helped us secure a direct flight, which made the trip much more convenient, and they also recommended great activities for us to enjoy while we were there. Their planning and attention to detail took the stress out of traveling, allowing us to focus on making memories together. I would highly recommend their services to anyone planning a family vacation. read more

I have used Unplugged Concepts for the past 4 years because everything is taken care of and is hassle free for my family.Everything gets booked seamlessly and professional. I have since recommended other family members to use you Unplugged Concepts as well! All I have to do is tell them when and where I want to go, and they take care of the rest Thank you Unplugged Concepts for your excellent customer service. read more