Cruise planners are awesome. We didn't have to worry about any part of our travel. Every aspect…read morewas taken care of. We will definitely be using them again in the future!

They took care of all our needs for my families trip. Such a stress free experience, just how a…read morevacation is supposed to be. Bravo to Shelia and her team.

worst experience ever!! I tried calling this agency ahead of time and no one answered. I live 35…read moreminutes away so I didn't want to waste time and gas. I drove there anyway thinking they might just have been busy, and I circled around because I could not find the agency. Directions only guided me close by but no physical address was listed. I called twice again for assistance with the location and this time it went straight to voicemail. Not sure why their address is not listed or why they don't pick up the phone during business hours. what a waste!

Hello, this is a quick review about my recent trip to Colorado Using Trips Plus. I did not really…read moreknow anything about the Denver, Boulder, and Colorado Springs area or really Colorado at all so I decided to give them a try as I had heard highly about them from a coworker. Man, did they plan out some AWESOME breathtaking hotels at some greattt prices! Way better than I had found on my own. Also on the rental car! Very good price. Overall 5 star experience for me using this travel agent! Will deff be using and recommending Trips Plus again! Thanks!

The wife and I always use Steve and Lanette for our travel plans. Their attention to detail is top…read moreshelf. Never disappointed. Highly recommend for your next adventure be it local or around the world.

From the owner: What you see on vacation is up to you, but how you see it, is up to us!…read more Over 20 years of experience specializing in cruises, all-inclusive vacations and getting the first-time traveler organized.

Amazing experience and the quality of service was excellent. I had a hydra facial done last week…read moreand my skin felt amazing right after the procedure and it has stayed liked that. When I met Bertha she was very friendly, positive energy and she made me feel very comfortable. She is an amazing aesthetician. and I love her results! They have fair prices, great specials and packages available. Highly recommend! https://www.bellaglamstudio.com https://www.facebook.com/bellaglamstudiollc

Not Good. I was visiting my mom in San Antonio and being overdue for a brazilian wax, I thought…read moreI'd check out the local Groupon deals and take care of it while in town. Called Bella Glam first to make sure she used the hard wax as opposed to strip wax (which has caused a reaction for me). No problem; so we set up a time. I arrive and we start chatting -- all good. Except while we're making small talk, she's not starting to prepare for waxing, just standing there talking to me and I'm thinking I don't want to add ten minutes to our appt just to chat. Then she tells me she will apply numbing cream and leave for 15 to 20 minutes --what? I've had aestheticians use numbing cream before then just get set up and start waxing the easy parts while the cream sets in. Again, I don't want to add time to the appt. That Berta sounded *very* concerned about the pain was the first red flag. I have gotten brazilian waxes on and off for years and never had such a horrific experience. From the get go, I tell Berta I am "overdue" and "it's a mess" down there, gesturing around my nether regions -- trying to keep it light and still straightforward, like do what you need to do. I have had aestheticians trim first, and some don't. Far be it from me to tell you how to do your job. She didn't trim and I'm thinking no big deal. Starting from the inner thigh, the first few strips are already painful. Swiping on the wax, she then pushed it back and forth into the hair, which is already pinching and pulling. I'm getting nervous. In between pulling the hardened wax strips, Berta was "cleaning up" the residue wax on my thighs by daubing it with wax on her fingers but pushing REALLY hard. I told her it was hurting. Cleaning the wax off her gloved fingers she looked like a kid playing with taffy. It was a mess. As she moved inward, I'm getting more nervous. She applies what feels like a glob on one side of the lips. It quickly becomes obvious that the wax is sitting ON TOP of the hair, because when she goes to pull it, it is like a tug of war. She is literally tugging and pulling in bursts, I am near tears and say I may have to ask her to stop. She finally rips it out and I don't know if I'm bleeding or what (I checked later and I wasn't). She then remarks that my hair is very long (which I had told her!) and asks if she may trim it (Please!). She then convinces me to do the other side of lip, which is not as bad but still awful and it is very clear to me she does not know what she's doing. I tell her lets stop the appt, I don't wish to continue. As she's daubing up wax remnants she AGAIN is pushing super hard into my thighs and I finally snap and tell her I will BRUISE please stop! She's like, Oh! You should let me know! Which I already had. She leaves the room and I clean up as best I can and get dressed. I had errands to do afterward so I'm walking around with sticky wax in my chonies feeling sore and traumatized. When I look in the mirror at home I am a patchy mess -- even the area she had waxed has an "island" of tuft! I am grateful I'm not bleeding or bruised but it felt sore and raw for a couple days. Oh, and this whole ordeal lasted an hour from start to finish. I feel bad because Berta was very nice. She at times seemed horrified herself and very concerned about the pain -- but toward the end she blamed me for not trimming beforehand; I repeated that I TOLD you it was overgrown and I am traveling and have not trimmed at home. She should not have charged me at all, but again I felt bad and agreed to her suggestion of $15 instead of $22. Berta should stick to make up until she takes a couple additional courses in waxing and practices on her friends. Not cool!

I have planned my last three trips with Cruise Planners. Two were for fun and one for business…read more Even though they were small trips that didn't involve a cruise, they were very helpful with everything including the hotel, rental cars and even a list of kid friendly activities once we arrived at our destination. They even told me when it might be cheaper for me to book something on my own. I will not travel anywhere without first making a call to Cruise Planners. Hopefully, we can book a real cruise with them before long.

I decided to go with Russ Russell of Cruise Planners in New Braunfels due to reviews. BIG MISTAKE!…read moreI wish I never switched travel agents. This guy does nothing. He does not give any suggestions, doesn't go out of his way to help, never hear from him, don't even know if I'm gonna get cruise tickets before I sail. Very, very disappointed. His reviews must have been done by friends or himself. My other agent got us upgraded rooms, info on best excursions, delivered our tickets with a care package, gave us wonderful tips and advice. I could kick myself for using this guy!!!!!