1. Dingess World Travel

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Converse, TX

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Dingess World Travel

5.0 (9 reviews)

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8 years ago

April is very knowledgeable and efficient. She took care of everything on our Grand European Viking River Cruise. I highly recommend her!

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Universal Travel Services

Universal Travel Services

2.6(5 reviews)
3.1 mi

This place knows how to turn a frown upside down!…read more Let me just say, "Wow!" David was most helpful and entertaining! If you need to book a cruise and don't want to deal with the online fiasco, go see DAVID and he will hook you up. He didn't try to up-sell us etc., he listened to what we wanted and was VERY knowledgeable about the ins and outs of cruising. We left very pleased with our booking on Royal Caribbean. If you need cruising experience, please see David. We will return to him when we book another cruise.

We had planned a cruise Jan. 2020 that was to take place in May 2021. We then received information…read morein Jan. 2021 that the trip would be canceled so when we tried to receive our full refund, which we paid for the insurance, we got the run around from Universal Tropicano services. David advised that Princess would refund all, but we contacted Princess cruise lines they advised us that they could refund our full amount minus the travel agencies commission (over $300.00) They stated this should be refunded by the travel agency. My wife finally contacted Universal, and they kept giving conflicting info. To this day Universal travel services refuses to contact us back either by telephone or email. Since no services were provided and the trip was cancelled, they have decided just to keep the commission. This is not operating in good faith. I would recommend not using this agency since their unscrupulous methods are not what anyone should invest in. Please go through another agency.

Dingess World Travel - travelagents - Updated October 2026

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