We've used these guys twice now. Great guys. Informative and reasonably priced. We had gas leaks…read morethroughout our house and they fixed them quickly and efficiently. Just had them out for my water heater and the man was polite and knowledgeable. The charge was minimal. Definitely recommend these guys!

When Fort Worth put a new meter on my house I was told I had gas leaks under my pier and beam home…read more One company wanted to charge me $9,000 to repipe the house or 6,000 to do the repairs. With no money tree in the back yard I waited through the summer without gas to the dryer, stove, hot water heater and AC because a retired teacher has a very small retirement income. This company came to my rescue after multiple other calls not returned and three other bids. Hard Times was prompt, courteous and had all the work done and approved in two days with a price retired teachers can pay when their state check comes in. I will call them again when needed thankful for their gracious manners and workmanship. Folks, they're Christians and act like it.

i started loving this plumber. Nice and good workers. The second time i called was for my tankless…read morehot water heater that was only working part time It is large and in the attic. They said they would give me a quote but that it could be under warranty They said they needed the code the unit gave when it was not working I gave it to them, emailed twice and called twice That was two weeks ago I never heard from them If they had called and said there was no warrenty i would have just had it fixed by them Stupid not to call me back or email me

Had an emergency with my washer flooding my living room and kitchen. Plumbco came out quickly and…read morefound the problem. Repairs were done quickly and the price was reasonable.

I don't know how their service looks like but their front desk lady has to go , terrible and…read moreterrible attitude trying to void responsibility, I ordered service through American home shield it got dispatched since 15th and called few times they won't come check out and said only after 26th. I was suggesting route back to American home shield so some other contractors could come and their phone lady refuse to do that.... my home been soaked in water for five days ... If you are the boss of this business, trying to save your business, let go the front desk girl. You will see a booking of your business!

I used the Thumbtack app to hire Artex for a simple repair and it was all good! We had this…read moreoutdoor faucet that leaked, and it was on the older side, so I really needed someone out here to fix it. It's been driving me crazy, and I was very happy that these guys rocked it out the next day after I hired them! The reason why I chose them is because they were the only plumbers to actually answer my questions. I know we are all very busy, and people using Thumbtack to get business usually get a lot of inquiries all day long. I asked several companies what the cost would be to fix the faucet, and/or replace it. Everyone else replied with their standard $50/$99 visit fee, but Artex was the only one to actually answer the question. $99 to fix, $199 to replace. Fine! Great! Simple enough! Had them come out the next morning, which was awesome. I was supposed to receive text messages letting me know the guy was on his way, but that did not happen. I also usually get other text message follow ups from places like this, which I also did not get. It's possible they did not have my cell number right, which is just as well. It's not like I wasn't here anyhow! Guy repaired the thing in less than half and hour. Works like a charm! No more leak! No more damp soil all along that side of the house! Yay! Took credit card as payment on the spot, no additional charges. All good! Thanks Artex!!!

Wow. I was given a quote of $199 to look at the source of the backup up toilets at our home. They…read morecame promptly the same day. The technician used a scope to probe all the way to the street were our sewer finally emptied into the main city sewer line. The camera probe found that a break occurred in the city's connector to our private line. Finntastic Plumbing then sent photographs made my their camera probe to the city. The city of Cleburne came the same day and inspected the sewer leak at the street in front of our house. The city was convinced that the city was liable for the damages. I am so thankful for Finntastic Plumbing doing all that battling for me the customer. Bottom line, the city of Cleburne was convinced that they were at fault and they the city of Cleburne would handle the repair for the broken sewer pipe at the street. Thank you, Finntastic Plumbing! We will remember what you did for us and keep coming back!! Thanks again!

I have a negative experience. I communicated with Luci F. We agreed with him that their…read morerepresentative would come to the house where our tenants live. I warned the tenants, but no one came. We wasted our time.

The service was Awful. When the plumber came over to look at my toilet, he said, oh, that's just a…read moreclogged up toilet & proceeded to auger it. Even I knew that wasn't right. When I pointed out to him again, what had been happening, he said, oh that's the such & such. He replaced that part. During the night it was doing the same thing as before. I called them, he came back a second time & said oh, that's the flapper. Later that night it started doing the same thing. I called them & wanted them to come back to fix it properly since they had already been out twice. They told me they didn't have an available plumber, so find someone else. They said they would refund my money. That was Sun. 03/02. Today is Friday, March 7th & I still haven't received my refund. When looking at their reviews, notice the dates. Most are 2 & 3 ago if not more.

We've been using Northwest Plumbing & Heating for 25 years for our personal & rental property…read more Most recent for rental sewer stoppage, from the phone call to completing the service call, it was a quick response and excellent outcome super fair & reasonable service fee, we trust and appreciate their work as it's always thorough and never fails. Thank you Eric and Northwest Plumbing & Heating for your reliability and honesty.

I left a message at their website at 1 am this morning. The ice maker connection in the wall had…read morebeen leaking unbeknownst to us. Hubby found it after midnight so I started to surf the net. Found this company left them and one other plumbing company a text message of what we found and to please contact us in the morning. At 7:34 am I received a phone call from Hildebrants Plumbing Repair. By 8:45am they were at my house taking care of that issue and one other issue we had with the washer connection. Wonderful guys, Russel and Nathan. Took care of both issues and left everything clean. 10 Thumbs up !!! BTW other company has yet to call....hmmm

Made an appointment for them to come out and give me a quote on a bathroom remodel, they scheduled…read moreit for the next day, 9:30 am - 10:00 am. They never showed up, called, or rescheduled. Do yourself a favor and find a more reliable plumber that is going to show up.

Great people, from dispatcher to techs. Fixed my heater this…read moreweek. (by the way start your heater up now before it really gets cold out there) My heater was installed 5 years ago but it had a defected part, It took a couple of days to get the parts but its fixed now. I am happy with all the people from that company I was in contact especially the tech Juan(and Erik who helped him out today) Prices are reasonable. Keepers in my 'go to book' of service companies.

Extremely disappointed in the level of service! Had a leak in my water meter that needing fixing,…read moreEric came out next day and fixed it, but left us with a giant mess of sod thrown on top. Not only that, come to find out a couple weeks later when my grass starts turning brown that in the process, he chopped up some of my drip irrigation lines. When I called to see if they could rectify the situation, I was met with a bunch of excuses as to why they would have to charge me (more than my landscaper would). He acknowledged that he noticed the lines but thought they were "scraps." Needless to say I will never do service with them again, nor will I ever recommend them. Our builder recommended him to me, and I will be sure the builder knows of how we were treated, so that our neighbors don't have to deal with the same regret.

I had an incredibly disappointing experience with Jerrell's Plumbing Service and feel it is…read moreimportant to share my story with others. I originally reached out to them to install a smart toilet, and we agreed upon a quoted price of $350. They were scheduled to arrive between 1:00 PM and 3:00 PM, but they didn't show up until the very end of that window. Once they finally assessed the job, they immediately tried to tack on an additional $150, citing issues with my pipes and hinting that the total cost could easily rise even further. To make matters worse, they claimed they were completely unable to open the water meter cover, insisting that I would have to call the city to handle it. They even went as far as to claim they had tried everything, including prying it open with a crowbar. However, shortly after they left, my son arrived home, walked out to the meter, and opened it by hand with absolutely no effort. I decided to check my home security cameras, and the footage confirmed that they never even attempted to open the meter as they had claimed. It really felt like they simply didn't want to perform the work they had committed to, so they made up excuses to avoid it. I ended up hiring another plumbing company the very next day, and they were able to complete the entire project--including the additional pipe work and even cutting into the wall--for a total of just $400. The second company was transparent, efficient, and professional. I admit that I neglected to officially cancel my follow-up appointment with Jerrell's, but given how the initial situation was handled and the dishonesty regarding the water meter, I honestly didn't believe they would even show up again. I cannot recommend Jerrell's Plumbing Service based on this clear lack of transparency and professionalism, and I would advise others to look elsewhere for their plumbing needs.

I found water in my garage and traced it to my water heater. I called Jerrells Plumbing and made an…read moreappointment for them to come out. Daniel called me back and came by a day early just to see what the problem was. He found it was a bigger problem than I thought so he did a temporary fix until he could come back and completely fix my problem. I am so happy to have found them and appreciate their attention to detail.