One of Birmingham's only true creameries, where they're making all the ice cream in house. I am a…read moreself proclaimed Ice Cream Snob, but Big Spoon checks all my boxes. Unique flavors, classic flavors, the smell of fresh waffle cones inside. Big Spoon does a ton of business, as they should. The location here in Avondale is great, but not super walkable from any really good restaurants. I would love to see them open another spot on 2nd Ave. I had the strawberry tres leches in a waffle cone and it was delicious. I appreciate the care and craft that went into making sure every bit down to the bottom of the cone had ice cream in it. 10/10.

The Sweet and the Absurd: A Birmingham Creamery's Baffling Economics…read moreTo step into Big Spoon Creamery in Birmingham is to subject oneself to a masterclass in both artisanal delight and bureaucratic absurdity. On my visits--a pilgrimage undertaken reliably every month and a half--the front-line staff have never been anything short of exemplary. They are the cheerful stewards of a deeply baffling system, executing their duties with a warmth that almost distracts you from the institutional quirks around them. I say "institutional" because the management themselves are entirely phantom. They are never seen on the floor. Perhaps this is a calculated evasion; if they were ever present, they would surely have to field a relentless, exasperated inquisition regarding the tragic and ongoing absence of their finest creation: the "Magic City." Why an ice cream parlor would willingly suppress its undisputed masterpiece remains an enduring mystery. Even if the economics of its ingredients demanded a premium surcharge, "Magic City" ought to be enshrined as an immovable staple on the menu. Instead, the menu is a restless, ever-shifting carousel. I concede that a relentless churn of novelty is a virtue to a certain type of customer, but the soul of a great neighborhood institution relies on the comforting reliability of a few anchor flavors. At Big Spoon, just as you develop an affection for a flavor, it vanishes into the ether. Then, we must examine the rewards program, an endeavor so poorly conceived it borders on the avant-garde. The mathematics are punishingly flat: one point per order, regardless of whether the patron spends a single dollar or one hundred. The rational response to such a broken incentive structure is, naturally, to weaponize the system. To extract any genuine value, the savvy customer is forced into a theatrical display of micro-transactions, paying for each scoop separately. It is a loophole that needlessly punishes the very staff who make the establishment shine, forcing them to run the register three or four times for a single family's dessert. Finally, there is the creamery's bizarre pricing taxonomy. A close study of the board reveals an accidental arbitrage opportunity: the customer is objectively better off purchasing two distinct pints of ice cream and two empty waffle cones to assemble on their own time, rather than engaging in the straightforward, intended transaction of ordering ice cream scooped directly into a cone. Whoever is pulling the levers behind the curtain at Big Spoon clearly fancies themselves a clever operator, disrupting the traditional ice cream parlor model with dynamic menus and gamified loyalty. But in their pursuit of perpetual novelty and labyrinthine economics, they have embodied the old proverb perfectly: they are entirely too clever by half.

Haven't been here in years and it did not disappoint. A pretty traditional ice cream shop that has…read moreall the common flavors but some added flavors that are a more of new but oldies. My ice cream was a vanilla base with chocolate waffle cone and graham crackers. Clever name. Very busy in a Friday night! Great service. Clean shop and eating areas inside and outside.

Great ice cream! There were so many flavors to choose from. The location was a little hidden, but…read moreit is a very cute atmosphere. The only reason I gave it 4 instead of 5 stars was because the waffle cone was not my favorite. However, the ice cream was still great and it's a lovely place to take families!

My favorite ice cream spot - literally a spot! There's enough room to walk in, order and leave…read more They have unique flavors and there's something about the texture. It's a nice smooth/creamy. Very popular weekend spot for families.

Jeni's never disappoints!!! I don't come here often but when I do , I know I'm in for a treat. My…read morerecent visit consisted of a yummy waffle cone with goat cheese / red cherries ice cream. This is my absolute faaaaaaav! The customer service is always friendly. The inside of the ice cream shop is always clean and the ice cream flavors are displayed nicely. Jeni's made me & my taste buds smile!

Went here looking for a Sweet treat, but we were met with very unfriendly staff. We went an hour…read moreand a half before close, but they looked at us like we walked in after close and we committed a crime. Icecream was good at least?

Big Spoon Creamery is hands down our favorite ice cream spot in Birmingham, and it's not even…read moreclose. It always hits the spot, no matter the day or mood. The flavors are consistently incredible, but the summer strawberry is our absolute favorite; fresh, perfectly balanced, and something we look forward to every year. We love it so much that we even had them cater our wedding, which was a huge hit with our guests. That alone says everything. If you're in Birmingham and haven't been yet, you're missing out.

First time trying this place but I must say I really appreciated the service more than anything…read more The line was almost out the door but the service was still very pleasant. I honestly cannot remember the flavor I had but it was good but not rememberable. I would definitely come back to try other flavors.

This ice cream was SOOOO GOOD. I got a waffle cone with malt fudge, and caramel brownie. Omg. It…read morewas amazing. The service was good and there was a great amount of seating inside! The also have public restrooms which is a plus!

Amazing staff and very clean. The yogurt tastes very fresh. 10/10 this is my go to. Me and all of…read moremy friends come every week for what we call "fro-friday" and they are very welcoming.

The manager was lovely. His store is very nice. I brought my 3 grandchildren (6,8,and 9). The two…read moreolder ones filled their cups but did not exceed the top of their cups. The younger one's cup was half filled. Unfortunately the cost for these three treats was $42. This was twice what I was expecting. Nice place, I just can't afford it. There are plenty of affordable ice cream/yogurt places.

Best ice cream sandwich in Birmingham! Locally owned, great location and family friendly. I have…read moreonly tried the yooey gooey cake ice cream because it's my favorite and why change it up?! It's so good! Not too sweet! The cookies are to die for! Soft, huge and warm!

Some of the best ice cream and cookies in Birmingham! I got the ooey gooey ice cream with a…read moresnickerdoodle cookie on top and it was AMAZING. Such a cute little shop with friendly workers, the perfect place for a sweet treat after dinner

We used to have Bruster's in SE Huntsville years ago when we were first married and my favorite was…read morethe Almond Chocolate Coconut (ACC). I thought I remembered them sometimes having that flavor in non-dairy, but can't be sure. I took our youngest child here tonight for a treat and he got a couple different cookies and cream (regular and mint) and I got the ACC. Although my tastes have changed a lot over the last 15+ years, it was still just as good. I would prefer to eat nondairy but it was so good that I would go again. Also, the young woman who helped us (looked no older than early 20s but possibly late teens) was so kind and helpful. We sat in our car and ate it since it was a little chilly but also got my spouse coffee cookies and cream to go since they weren't with us.

Just went by and got a couple of scoops of cookie dough ice cream. The ice cream is always…read morephenomenal! Service is also very good. Friendly sweet staff. They're very patient and don't mind if you try a flavor or two!

A+ could not be happier to have this in the neighborhood. Michigan Pothole is and the brownies are…read morealways fire. I do miss the snack packs from the food truck, but my man's ice cream always hits the spot.

My guy is starting a new job soon and I'm always looking for some place cool to go and something to…read morecelebrate, so we ended up here one afternoon after lunch. I really liked the vibe as I pulled up. The guy working was very friendly and highly recommended the brownie sundaes, which we gladly obliged and ordered. Even though he was the only person working, he worked fairly fast and no one seemed to be in a hurry which made things all the more better. Prices were reasonable and you get to pick your brownie and all the toppings for the sundae. Don't forget the cherries...they are in the fridge. My guy got the butter pecan ice cream on his sundae, while I opted for the cow tipping flavor. The inside is fun and colorful and I vibed with the music playing from the tv. The brownie was very moist without being diabetic coma sweet. I really enjoyed everything about our visit and I can't wait to go again!

I wish there was a closer location!…read more We live in Hoover but happened to be down 280 and needed a sweet-fix. SweetFrog was just what we needed. Fully stocked - ALL THE TOPPINGS - and yummy frozen yogurt options.

Came tonight at 8:50 (I fully understand the hospitality industry, wanting to go home, and now…read moreclose it was to closing), but the two young ladies had locked the door and had already started mopping the floors. It was clear that had already been closing for quite a few minutes, There was a group outside that said they asked them to leave the lobby so they could prepare closing and then locked the door behind them. When I pointed to the neon "OPEN" sign that was still on and their posted hours on the door, the young lady simply shrugged at me and kept mopping. Their food is usually great and that's why I wanted to come. Very disappointed in the lack of service this evening.