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Unleashed - Southport

4.0 (5 reviews)
Closed • 9:00 am - 7:00 pm

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3 years ago

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5 years ago

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5 years ago

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3 years ago

Very nice staff. They love your pet!! Very good variety of treats, food and pet toys.

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5 years ago

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PetSmart

PetSmart

(29 reviews)

I would like to share how awesome of a job one of your store associates did helping me (Location-…read moreSouth College Road, Wilmington, NC) Last weekend, my friend (who was visiting town) and I visited the store for holiday pictures with our dogs. One if our emails did not send. I called at least 5 times and spoke with associate, ROB. He was so patient and friendly, trying multiple email address. I believe he even called corporate to figure out the problem. After one full week, our pictures finally sent! I am so excited and thankful for ROB that we now have this cherished memory!

We've been getting our dog groomed here for almost 2 years. We noticed the last couple times they…read morewere barely taking off any fur requiring us to schedule more frequent visits. We were about 20 minutes late at our last appointment, which I know is an inconvenience for everyone, but I was shocked with the negative attitude I received from what looks like the new manager. This type of personality should not be Customer facing. I was hoping they would make an accommodation for me, but was given no other option but to reschedule later in the week. Two days before my appointment, I get an email notification showing that my appointment was canceled. No call, no explanation. I was forced to call other groomers in the area to see what my options are and very glad that I did.....Better pricing that included more services. Everything happens for a reason. * I recommend that corporate sends in a secret shopper

Sea Critters Depot - This was a Clownfish I bought from Sea Critter Depot about 2 years ago along with the Pulsing Xenia. Both doing GREAAT!

Sea Critters Depot

(6 reviews)

I have to say that my wife and I set about visiting every local fish store we could find over a…read moreyear ago and wasn't impressed by any store we found at the time or owner(s) as much as we were impressed by Bruce and his store Sea Critters Depot. At the time I was thinking and wanting to get a salt water tank and even a reef tank, but thought it was just going to be impossible and really hard to do on my own as I just hadn't found a store or someone to help until I met Bruce. Bruce was so nice and patiently answered all my questions even though he knew I wasn't going to buy a thing that day and I didn't. I came back for a couple more weekends answering questions and didn't buy a thing and Bruce was kind and took the time to answer any question I came up with. Another thing that impressed me about how Bruce does business is that all those really expensive salt water fish you don't want to take home and die are put through quarantine by Bruce in his store for two weeks before he will let you buy them. Bruce doesn't have to do this and so far to date after being in this hobby for over a year Bruce is the only store that I've found that does this. Bruce is even nice enough to let you write your name on the tank for the fish you want in quarantine so you can pick the fish up after the quarantine is over. That way he doesn't sell you a sick fish and you know that as long as you do the right thing your fish will live a long time after you take the fish home. And this has been my experience. Every fish I've gotten has thrived in my tank. Another thing that impressed me that no other store I've been in does is that Bruce puts cards out on the tanks that shows a picture of the fish, the name of the fish, the price, and most important of all to someone with a reef tank is he tells you if the fish is reef safe, reef safe with caution, or not reef safe. So you know up front before you get excited to get a fish that it is safe for your reef tank or not. And for those that are safe with caution Bruce will gladly explain what you have to look out for and his experience with the fish. Bruce will tell you based on his considerable experience with the fish in reef tanks exactly how he expects they will behave and it's up to you to listen to his advice as he will let you buy it if you want the animal, but he certainly warns you first about what problems you may experience. I know I've not purchased fish based on what he's told me. And I've bought fish based on what he's told me and I watched to make sure I wouldn't have a problem since I know ahead of time that the fish might not be the best fit. You really can't go wrong buying from Bruce.

The owner is so helpful. I just started my saltwater tank and he gave great advice. Without his…read moreadvice, I would have made major mistakes.

Unleashed - Southport - petstore - Updated May 2026

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