Our two Bouviers are BIG and always a handful. Osana's has always shown them kindness and patience,…read moreand they look amazing. Thank you so much for caring for our Tater and Beretta!

I started taking my late dog Laci to Osana's not that long after she opened…read more She relocated from Texas! I was very pleased with her service. Fast forward to November 2024. I took my new Shih Tzu for grooming paid over $50. He looked as if nothing was done. I spoke to Osana she advised she would redo him herself free. I advised her I was leaving town the next day for 4 days. She stated no problem. I have her personal cellphone number. I called and texted several times. One of her employees said she will call me when she has time. Here we are 1-2-2025 and I'm still waiting on an appointment. Now my dog is matted and I tried to clip his hair myself so he can see. I called again and she still hasn't returned my call. I've always supported small business owners. I understand she had to make money during Thanksgiving instead of doing my fur baby. But I've already paid for Kobe service. I do not like when business owners do not keep their word. Your word should be bond. My husband post pics of our fur baby back in November on his social media page. Because he's an officer with OBPD and has a bigger follower. It's obvious Kobe is too much for those young ladies to handle I noticed that myself. A sanitary job include cutting the nails but n o file. Which means Kobe was scratching our family members. I learned everything is now separate. I will not post pics of what my baby looked like in November and now. But I will say I am so disappointed in how Osana do business now. It should take 8 hours or more for a sanitary groom. Osana promised me a full groom for what happened. I was going to dispute the charges in November. Not keeping your word ... Speaks volume about integrity. I call it stealing.

Called to get info and the guy who answered was extremely rude. I always try to support small…read morebusiness, but I'd be afraid to take my pet to him.

I can't say enough about the fantastic job Bentley did on our Goldendoodle, Obi. I researched hard…read morebefore I chose a groomer, as I've heard so many bad grooming stories on Goldendoodles. Bentley was able to fit Obi in before Christmas and did an amazing job! I feel like he spent more time than I'm sure he should've with Obi to make sure he looked great! He didn't sugar coat what needed to be done with our dog. Being a first time Doodle owner, Bentley educated me on how to take care of Obi's coat in between groomings, which was pretty awesome. He worked hard to not have to shave Obi, as he had a lot of mats, that were under the top coat, and it was Obi's first grooming. Bentley is definitely our go to groomer!

Finding a Groomer that could work with our male Keeshond has been difficult to say the least. We…read morefound one, Chris, at the store in Memphis but he transferred to Oxford...lucky Oxford...and since then it's been aweful. One groomer cut Dakota's dew claw off at the knuckle and he was in pain for weeks after so he DID NOT want to be brushed, bathed or anything but snuggled for months. Finally our beautiful big man was turning into one big raggedy looking Kees. We were doing the best we could to bathe and brush him but it's just not the same as a good 5 hours at a professional groomers. Then we found Petco, the new one that opened in Olive Branch just recently, and I haven't seen him look this wonderful in a very long time. Not only did they do a beautiful job on him and my other Kees, Tolly, but Dakota came back in high spirits, and not cowering and shivering like the last groomer. After bathing and drying the groomer took extra care brushing out all the undercoat until their coats were gleaming and soft...anyone who has a dog with two coats dreads this time of the year when they begin to molt, underfur drifts around the house like warm fuzzy snowballs and you'll just finish vacuuming to find little keesie tumbleweeds following you...and I swear they're laughing...I sincerely hope they don't change staff because as of this experience we will continue to happily bring our two beautiful Kees to Petco in Olive Branch for grooming!

Brought my dog specifically for a nail trim which is included in all baths so I figured I'd just…read moreget her bathed as well. Dropped her off at 8am and recieved a notification at 10:15 on their website that said service was complete. Walked in and they said she was still drying so I told them if she was a little damp that was fine and I would take her if everything else was done. Got home and realized they didn't even touch her nails which was my main reason for taking her, I can give her a bath at home and not pay $60. Very disappointing and won't go back.

I highly recommend this company. Britanny did our five dogs, and their grooming was top-notch. They…read moreall looked beautiful. She was personable. Her work ethic was great, and she was a pleasure to have as a dog groomer. Thank you, Brittany and Dawg Team Apparel USA!

My labradoodle was badly in need of a bath and brush and they were able to accommodate my tight…read moreschedule. My poochie came out looking neat, fresh and happy!

I'm not sure what kind of mobile business that arrives at a private residence and dictates a…read more"standard of conduct" to a homeowner, but I am guessing that those standards are printed somewhere and promulgated clearly to clients prior to accepting any business. There was no "incident" to speak of. The groomer, a younger person, misconstrued my gentlemanly kindness for romantic interest and the company sided with their own vice contacting me about it. The whole non-encounter was captured on video. Anyway, I hope they don't do that to anyone else.

I had my Goldendoodle hand-cut by Aussie Pet Mobile, and they charged $437. I paid the full amount…read morebut was very disappointed with the final result--my dog looked nothing like what I expected. Management refused to offer a recut or even a partial refund. Now, 2.5 months later, I called to schedule a simple bath for my dog and was told they would no longer provide services to me. Here's what Bella from the company wrote: "Hi, this is Bella with Aussie Pet Mobile. Thank you for your response. At this time, we've decided that we're not the best fit for Red's grooming needs and will not be able to book any future appointments. We truly wish you all the best in finding a grooming provider that aligns with your expectations." Just a warning--if you voice a legitimate complaint, they may simply cut ties with you. In my experience, this felt more like retaliation than professionalism. Very disappointing.

Olive Branch Animal clinic was such a great place to take your pets. They are so kind and care…read moreabout the needs of your pets. I would highly recommend them caring for your pets. They were so good with our little cookie. Even though she ended up having to be put to sleep they were so kind and caring to her and respected us to in how they treated her. All the vet techs, vets and offices workers were so kind and caring. I want to thank them for all they did for cookie. You can't find any other place in this area that would have been so concerned about your pet. Its also a walk in clinic no appointments.

My pup got spayed here. Her recovery was great. No complaints on that…read more Weeks later I brought her in to get medication for vomiting and the vet noted that down- all good, gave us the medicine. I also mentioned she had been shaking her head a lot. So he told me they could clean out her ears. I accepted and he told me someone else would come in to take her to the back and clean her ears. But while we were in the waiting room, I noticed some small bumps on her skin , so I brought that up to the male vet(we are already there- might as well) he completely ignored me and said he doesn't feel anything on her. Mind you, she has a bunch of curly fur so you can't just pet her and feel it. You have to separate her fur and actually feel for her skin. So whatever. I ignored it bc she wasn't itching it or licking it. It was just a small red bump. Moments go by and I'm feeling around her paw and I noticed a more concerning bump/lump..idk. I called for another staff member that was around, and I told HER. She starts feeling around her paw and she notices the bump I am talking about. This was easier to find bc I told her she had got gum stuck in her paw a couple days ago and I used coconut oil to massage it out and there was slightly less fur around that area. She called in another girl. Not sure if she's a vet or not, but they shaved down that area to get a better look and they basically just said it was probably scabbed. Maybe the coconut oil irritated her skin. Ok Cool. They put some cream on her and told me to come back if it got worse. Saying allll that to say, please advocate for your fur babies These visits arnt free. Don't let them brush off your concerns.

I take my three beagles and my two labs here for their monthly spa day! The staff is amazing and…read morethey do a phenomenal job keeping my pets healthy and clean!

NEVER USE PAMPERED PAWS - I took our 3 year old bouncy Goldendoodle to them last Saturday. Nancy…read moregreeted us and was very nice. I filled out forms and I was honest in sharing the past 5 months have been horrible due to a terminal illness/death in my immediate family. Our doodle had lots of tangles. They advised it would be a #10 shave cut. I had No idea her bum would have red razor burn and cuts on it. It's like the groomer didn't care and raced thru the cut! Our furbaby is now timid, cowls down like an abused animal. I have contacted my vet and we are taking good care of her healing. I had read reviews on this grooming business before I made an appt. Hindsight, I should have researched for negative comments about their service.

Best haircut and grooming for my dog since I moved here!…read more Dropped off in the morning 8am! Picked up my baby by 10:30am. My dog didn't come out feeling scared and feeling anxious. The service was great and the girls there were very helpful.

We had our two adopted Yorkshire/Chihuahua's groomed today. We were greeted by Alison. They did a…read moregreat job. I highly recommend them. We will definitely go back.

I am so thankful that I stumbled across this gem! I came across Oak Tree after looking for a new…read morevet closer to home. It was a quick and easy drive for me and upon arrival there was plenty of parking and NO traffic to worry about! The entire staff is so pleasant here. It's a small and intimate animal clinic, but just the right size! It's not chaotic and appears to be the most calm office I've ever visited. We did not have to wait long to be seen and the vet and assistants were so pleasant! My baby was extremely comfortable around them and was extra calm when getting his nails trimmed. It's so nice to have such a wonderful animal clinic is my backyard. Highly recommend!!

Everyone really seems to care at Oak tree. I have been bringing my animals here for a couple of…read moreyears and wouldn't go anywhere else.