I am very pleased with the assistance and service from fellow veteran Mike Spears! he helped me…read morefind the perfect vehicle for me, and the other staff members were also very helpful. Highly recommend Mike and the entire dealership when you are looking for a new or new-to-you car!

I really like my Honda 2022 that I bought from Columbia Honda but I am very disappointed with the…read morepeople I dealt with. First the salesman said they could not set the oil change light if it hadn't come on yet. One or two people told me this wasn't true. They did take it back and correct this. It was okay then. The person that sold me a $3500 warranty on the vehicle said it was covered from bumper to bumper. This was NOT true. Only mechanical things are covered. Now the seat frame under the drivers seat has broken due to wear. This they say is not covered. It is not covered by my insurance because it is just from wear. I have a little over 61,000 miles on my car it should not be worn out. I am 77 years old and have never known of a seat frame breaking from wear. I came in as a new widow and I think they took advantage of me. I cannot recommend Colombia Honda.

We have had a wonderful experiance at Joe Machens Toyota (Josh Benson our Salesman and Greg was the…read moreSales Manager). We did not even purchase a car from them YET!!! For the last few weeks we have been waiting for a special 2022 Highlander to come in. They not only put our name on it while we were waiting, but they held it for 2 more days after it came in. The deal they worked out with us was very fair the FIRST time. However after my wife seen the actual vehicle, she decided she did not want to go with that color. They gave us no problems at all about it. While there I seen a 2019 Tacoma that I thought I wanted really bad. Josh and Greg again worked out a very fair deal for me. After I drove this vehicle, I realized it did not have all the equipment I wanted. Then again they gave me no problems at all. They also have the Best Cappacino in town. I did not feel pressured as I expected to by anyone. All staff, Front desk and Sales Desk treated us very very well on and off the telephone. They are looking for other vehicles now for us. We will not hesitate to go back and reccomend them to others.

I purchased a vehicle from Joe Machens Toyota last Saturday. During the sales process, I was told…read morethe vehicle was mechanically sound and had passed the dealership's inspection, which gave me confidence that it was safe and ready to drive. After looking the vehicle over myself, I had no reason to believe otherwise. Unfortunately, during the two-hour drive home, I began hearing a loud noise coming from the right front wheel area. After having the vehicle inspected, I learned that the right front wheel bearing is failing and needs to be replaced. The repair estimate is over $800, and I have been advised that the vehicle is not safe to continue driving until the issue is corrected. What concerns me most is that a vehicle represented as having passed the dealership's inspection and being mechanically sound developed a serious safety-related issue almost immediately after purchase. This problem was never disclosed to me prior to the sale. When I contacted the dealership yesterday, I was told to take the vehicle to my local Toyota dealership and that Joe Machens Toyota would cover the repair costs. Based on that assurance, I scheduled an appointment to have the work completed. However, when I called back this morning to confirm the arrangement, I was told they would not be paying for the repair after all. They also declined to repair the vehicle themselves or offer any assistance in resolving the situation. I understand that used vehicles can sometimes develop unexpected issues. What I do not understand is how a vehicle that was represented as mechanically sound and inspected by the dealership could have a failing wheel bearing severe enough to become obvious during the drive home. The change in position regarding the promised repair assistance only added to my disappointment. Based on my experience, I would strongly recommend that anyone purchasing a vehicle from this dealership obtain an independent inspection and get any promises regarding vehicle condition or repair assistance in writing before signing the paperwork.

Shoutout to my man Carson, dude really went above and beyond to get me the car i exactly wanted…read morewith a great deal! Seriously ill never go anywhere else for a car!

About a Jeep Compass. And I never got to test drive it. It has been a problem ever since I own it…read more I've taken it to the shop once and they said nothing was wrong with it. Now I'm taking it back again because there is something wrong with it. If I would have got to test drive it I would never have bought it.

Milo and the team got me in a car when no one else would. They went above and beyond!!! Highly…read morerecommend!!!

DO NOT BUY HERE! Unless it is your only option they're cars are priced 6-10 k over blue book plus…read morethey're extra add on fees charged my 16 grand for a 2 grand car

I've been coming to Bob Mccosh service department for probably a few years. They have great…read morecustomer service and the quality of work is great. I have not had any issues with my 2015 vehicle just normal maintenance. Prices are fair and the location is clean and comfortable. I highly recommend Joe G. as a service advisor, he's honest and fair. I did not purchase my Chevy at this location.

BEWARE! BUY YOUR NEW CAR ELSEWHERE! SERVICE AFTER THE SALE MATTERS!…read more I held off writing this review because I wanted to give Bob McCosh's service department the benefit of the doubt. After repeated experiences, I can't overlook how I have been treated. In March 2026, my brand new vehicle needed a module replaced because it would not accept updates needed for OnStar. I live 1.5 hours away and confirmed BY TEXT that a rental would be available so I could drop off my vehicle and go straight to work. When I arrived, no rental. Tyler said it had been cancelled because the repair should take less than an hour. FOUR HOURS later I was still waiting and missing work. I was finally offered a rental but told it had to be returned in 3 hours. That's literally my 1.5 hour drive to work and 1.5 hours back. I lost an entire day of wages. I was frustrated but chose not to complain publicly. Then August happened. On August 16, I contacted Bob McCosh because the SAME connectivity issues returned. They scheduled me for August 25 with a rental. On August 20, before that appointment, my vehicle became completely dead. After jumping it, the power steering wouldn't work properly, making it undriveable. Tyler told me to have it towed to the nearest dealership, which was Rusty Drewing. Credit where it's due: Rusty Drewing's service was AMAZING. They replaced the battery under warranty with NO labor charge, identified the module issue, and even followed up with me afterward. THE VERY NEXT MORNING my vehicle was completely dead again with a battery less than 24 hours old. I had it taken to Bob McCosh since I purchased it there, they had previously replaced this type of module, and I already had an appointment for the recurring problem. They had my new vehicle for 26 DAYS. The wait for the backordered part is NOT my complaint. My complaint is the communication. Calling for an update made me feel like a pest. When I asked to speak directly with Tyler or the person handling my vehicle, messages were relayed back and forth instead. Then came the battery charge. Bob McCosh knew the battery was LESS THAN 24 HOURS OLD when it died again. The module was ultimately confirmed to be causing the battery issue. Yet Bob McCosh replaced the battery again and charged me LABOR to install it on my brand new vehicle. I called an hour before pickup specifically about the charge. Tyler told me only a manager could waive it. I asked to speak with the manager when I arrived. After waiting, Tyler told me the manager was too busy to speak with me and would tell me the same thing anyway: they wouldn't waive it. If ONLY a manager can waive the charge, shouldn't I at least be allowed to speak with that manager? To top it off, the dealership contacted me questioning why I had inquired with MY BANK about the payoff on MY vehicle. Why my private inquiry with my lender was their concern, I still don't understand. My complaint isn't that a new vehicle developed problems. Vehicles can have problems. My complaint is how I was treated while trying to get them resolved. I purchased a BRAND NEW vehicle here. Expecting communication, respect for my time, and the opportunity to speak with a manager about a disputed charge isn't asking too much. I overlooked my experience in March. I won't overlook the pattern anymore. My advice: when buying a new vehicle, don't just consider the sales experience. Consider who you'll have to depend on AFTER THE SALE.

I'll try to make this as short as possible. This is the BEST car dealership we have ever been to…read more My significant other and I drove 11 hours from Aurora CO to purchase a E63 AMG we saw online. From the moment we made the phone call to inquire about the vehicle to arriving to the location, we have received nothing but exceptional service from Mr Greg Woods and Mr Danh Do. They were both very professional, knowledgeable, helpful and extremely friendly. They went over and beyond in welcoming us which made the trip so worth it. Thank you very very much Mercedes Benz of Columbia, MO!!! P.S. Thank you for lunch as well! Sincerely, Kendricks and Michelle

There were a few hiccups in the beginning, but Randy was very helpful and everything is now taken…read morecare of. Thank you

Wanted to thank BMW of Columbia Missouri for assistance at 5:15 PM regarding my BMW 750LI. I was…read moredriving between st. Louis and Kansas City and needed to put oil in my car. I always use the BMW recommended what motor oil since it's a very complex engine. I pulled in fully expecting to pay for the 2 quarts needed for the car and service advisor John Quix went above and beyond not only not charging me for the oil but put it into the engine. I was fully expecting to pay for the oil and he smiled and said thanks for being a BMW customer. Good service and service excellence is hard to find anywhere these days but you can find it in Columbia Missouri at this dealership.

Don't waste your time going here. They put inaccurate price online & then just shrugged after we…read morewasted time to go look.

No nonsense - Fair - Out the door…read more The team of Brian, Novy, and Micah helped us purchase 2 cars in the last 2 years. They can help you before you even hit the lot. Transparency is very important to me and I don't want to be caught up in "Car Salesman" antics. The team was straight up and made sure we got what we wanted for the right price. The dealership is very accessible and they don't mind assisting guests with any special needs. They have a nice waiting area with Fandango free to watch movies and shows and a great snack and Pepsi drink selection.

We stopped in this evening to help our daughter get a new car. Everyone at the dealership was very…read moreaccommodating and friendly. Our salesperson was Chey, she did an outstanding job. She went out of her way to help us and our daughter. She answered all of our questions and went and got help if she didn't know. A very professional and friendly person. I would definitely recommend seeing her if you're in the market for a KIA. By the way we purchased a 2026 KiA Seltos SX.

Inventory provided the selection I was looking for at a very competitive price. Support from sales…read moreand finance staff was excellent.

Do not buy a vehicle here. The communication and the service have been terrible. And it's the worst…read morevehicle we have ever purchased. I wouldn't wish our experience here on anyone.

Great work. Very knowledgeable about their profession. Best bang for your buck comparably.read more

I live out of town with a student attending MIZZOU. His car broke down and Carl was recommended to…read moreme. Right person at the right time at the right price. Truly appreciate him. Call if you need help. Very personal.