Absolutely the best customer service and most straight forward, up front automotive shop I've ever…read moredealt with. Had my car inspected by a different shop but they weren't able to reset my car's internal inspection reminder due it being a non-American car company. I called Tom's and explained the situation and they were able to fit me in for a same day appointment, I showed up, asked a few questions and was given very helpful information, and then they reset the reminder free of charge! I was quoted $30-$40 from other European car shops in town for the same service, I could not be happier, fresh out of an overnight shift at my job and they made my entire week 5x better in just 15 minutes.

Dropped my car off for a diagnosis and they claimed there was tons of stuff needing done and when I…read moretold them to service it I got it back in worse condition, they were saying that it was normal for it to be running worse and the engine would "reset". It looked like they barely touched it and they overcharged me for their standard labor rates and parts!!! 36.30 each for spark plugs? I went to a different place for a second opinion and it was fixed the same day I got it back from Tom's auto. WOULD NOT RECOMMEND!! SCAM!! Better Business bureau is hearing about this $1,800 SCAM

They do a good job on fixing your car however you must be mindful that they mark up parts…read moretremendously. I needed a blower motor and resistor replaced in my 2014 Mini. The cost of the parts from AutoZone, which is where I believe they got the parts from, cost $190. They charged $516 for the two parts. So buyer beware.

If you are looking for a place that will charge you twice to get the same problem fixed on your…read morecar, I would highly recommend A to Z. However, if you would like a repair shop that stands behind their work, I would recommend anywhere else. Highly disappointed!

They did an excellent quick tune up on my Trek. Great staff! Fun atmosphere! I will be back!read more

I need a good Passat mechanic in town. Used Walt's and it was a horrible experience. They fixed…read morethe diesel particulate filter ($4500) and an oil leak developed over the intake gasket ($1100). Had this fixed and another oil leak developed on the front cam seal and another area and they did fix that one for free but then another oil leak magically appeared but was only seepage.....yeah it is a hemorrhage not a drop or two. . . .this is a car that up to going to their garage did not use oil and had no oil leaks To top it off, they left the car unlocked and some on pilfered through my glovebox and center console they did not bother to tell us this. My wife got in the car to bring it home and both compartments had been emptied, and the contents were scattered all over the floor. Only a few items were missing, but whoever now has my home address because our proof of insurance was in the glovebox . . .so I cannot recommend Walt's at all

Brent is honest, knowledgeable, professional and genuine. He takes pride in his craft, and makes…read moresure that his customers, many of whom have been with him for years, understand what needs to be done to fix a problem. In many cases, he has taken photos and even videos of what is going on in the engine or from under the car on the lift, so that I can understand the problem (which I appreciate). He has serviced every car I've had, and I've been very happy to refer him to my friends and colleagues.

Thanksgiving weekend, we were in Columbia from Cleveland when our car broke down. Every dealership…read morein town was closed including their's. But we placed a call, and they not only fixed our car the day of, but also picked us up in the spot we were waiting for the repairs. We were back on the road by evening. Their service, kindness and professionalism is unmatched by any other. There is truly nothing but praise to give for this garage.

We were traveling from stl to Colorado and our truck was overheating. We managed to get it to…read moreColumbia and I saw the good reviews so we stopped here for help. They got us in within 90 minutes, found the issue, were so kind, honest, and barely more than it would have cost my husband to buy the part and the tools he didn't have and fix it himself. We would absolutely return and wish this shop was in stl.

We were traveling cross country and our truck developed trouble. We called them when they opened…read morethe next day. We were instructed to come by and they would see what they could do. We arrived at 8am and were on the road by 1pm. We were kept aware of what they were finding and treated with empathy since we were out of towners. The work was done with high quality and very reasonable priced

I stood $4400 to have my 2012 Mercedes C250 fixed. Was the timing chain in phasers. Two weeks later…read moreand it doesn't run it's not the battery. Nobody knows what it is. I was supposed to ship this car to Florida in three days. This is screwed up my whole life. Do not go to this place. I don't even think there's a warranty on it.

Took my truck here for a post-purchase inspection and these guys were great. Quick, inexpensive…read moreand informative. Just what I was looking for. Highly recommended.

Always nice, always polite, and always have the slightly odd sized tires that are rare in mid…read moreMissouri. Thank you guys for being there.

Took my car in for an alignment. 2.5 hours later they informed me that the ply in one tire was…read moreseparated. So no alignment they did try to sell me a new tire. I'll be going to plaza tire tomorrow for a new tire and good service

Did a great job on my oil change. Showed me my battery was almost dead. I replaced that tooread more

My previous posts should still be live. In short, very professional. They are not cheap, But in…read morethis day and age you get what you pay for. Highly recommend!