My car was stuck in garage and the door wouldn't go up! The doors needed new springs and he quoted…read moreme $750 and my car was stuck and I didn't know that the price was double what others charged until after I had the work done! Complete rip-off!

I had energy efficient windows installed by this company. While the windows are great during the…read moreday, at night they turn into blue green mirrors. I reported the problem to the owner the day after they were installed. He was less than helpful on the phone but agreed to come out one evening and see them. I did forward pictures to him. He came a week after they were installed, looked at them and told me I was the first person that ever had this problem. He also said that he would not tell me what the manufacturers said when he called them, no explanation. He told me that if I was unhappy with the way the manufacturer had to follow federal guidelines, I should call my congressman. He told me I should have asked the salesman if I could see out the windows at night. (???) It is evident he had no intentions of offering any explanations, support, guidance, compensation and let me know I was "out of luck." I will be contacting Window World Corporate as well. DO NOT buy from them. Pictures were taken with my cell phone with no filters or color correction. And I am out of luck and need to learn to deal with this?

From the owner: For trusted window replacement in Athens, Georgia and nearby counties, Window World of Athens is…read moreyour regional expert. We carry and install energy efficient replacement exterior home remodeling products throughout North Georgia. Locally operated with national backing, we serve various counties including but limited to: Dawson, Oconee, Madison, Hart, and Oglethorpe. We additionally offer free in-home or virtual consultations, flexible financing and warranties to accommodate every need and budget. Experience the professional installation of Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Visit our showroom or contact us to schedule your free in-home or virtual quote today!

This whole business is owned and run by 1 guy in a closet of an office. He is difficult to contact…read more(unless he's trying to sell you windows). He only responds to email and is rude. On top of that, he does no installation and is not very clear about that at the beginning. Delivery is very slow. A rock from the mower hit one of our windows and cracked it just 2 months after we got them and there was no warranty. I will NEVER use this guy again. Spend your money elsewhere!

Due to rot, I needed more than just my door transformed. When Randy took out and replaced my old…read moredoor, sidelites, transom, framing and a large window it was obvious he had a lot of experience. He had everything he needed to keep my house clean and get the job done quickly. I could see it was a lot of painstaking work, but he went about it smoothly, working all through the day and leaving the house neat and secure when he left. He came when he said he would and didn't waste time. He was pleasant to have around, though not disruptively chatty. Many times over the years I have been disappointed by men who were supposed to be skilled at their work assuring me they knew what they were doing, only to find later that they didn't know or they didn't care to do things the right way. Randy did not disappoint me; I'd day he's an expert at what he does and cares to do it right. He does easier things, too, like taking a solid door, cutting a hole in it, and fitting it with decorative glass. Just a word of caution. Be sure you like the windows you choose. Try to see the style already installed somewhere. Some glass patterns look cheaper from the street than others.

These guys precisely and perfectly installed my new front door and sidelights in 1 day. They're…read morevery trustworthy and bottom line they're amazing! Price was also amazing! They won't do you wrong! TY guys! Linda Gates

Compared with other vendors, Neely's was the only one that responded in a timely manner. The Marvin…read morewindows arrived within the two week window expressed, and so they gained my business for exterior doors thru Plastpro. Price was as good if not better than other who took over a week to quote, and on occasion not respond. Will comment further once product in installed.

We ordered Marvin Windows from Nelly's back at the 1st of August. They were promised to be…read moredelivered by December 1st at the latest. As of January 5th, we are still waiting for Windows, while our house sits open to the winter weather. It seems the windows were finally put on a truck December 16th.... and even though the truck didn't arrive in SC, no one at Neelys could been bothered to track the shipment. We finally contacted Marvin ourselves yesterday. They did a little research and found out that the truck broke down and the windows were returned back to their warehouse where they've been sitting since the 17th of December. As I write this, I still cannot get Marvin Windows or Neelys doors and windows to give us a tracking number or a delivery date. I would never do business with Neely's or Marvin again. Pella I'm sorry I left you. It will never happen again. #marvinwindows #neelys #pella

Quick, fast and efficient! CJ answered my call and came to my place of business to make key copies…read morefor me that Home Depot messed up! Grateful!

My son was locked out of his truck and CJ was quick to come help! very friendly and very safe…read moreawesome service!!! Thank you again!

Referred to these guys by Home Depot. A very knowledgeable saleswoman came to our home, took…read moremeasurements, discussed options and made intelligent, practical recommendations based on our budget. She was able to provide price quotes comparing specs on the spot. Home Depot requires 50% when you place the order, 50% when they're ready to deliver. Non-negotiable. They did a beautiful job. The installer was meticulous, professional, thorough and neat. He had to leave a few cosmetic details for a follow-up visit, and they followed up as promised. They had to take a few extra steps beyond what they expected, but they held to their quoted price and made sure everything was done right before asking me to sign off. My only complaint... we ordered a wood grain embossed fiberglass door, stained to look more-or-less like real wood. The color sample we were shown looked like a block of stained wood. But our door does not look stained; it looks like wood painted brown. Maybe the sample wasn't fiberglass. If not, it should have been.

We had our front door and side lights replaced with a beautiful iron door from Entrypoint. It took…read moreabout 4 months to get the door which the salesman was very up front about. I was willing to wait and so happy I did! The picture attached is from the inside. I couldn't have imagined what a difference a door would make both inside and from the street.The installers were great! Very professional and polite. They arrived on time. Highly