1. The Window Source of Augusta

    0

    Grovetown , GA

    The Window Source of Augusta

    5.0 (5 reviews)
    Open • 8:00 am - 6:00 pm

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    Services - The Window Source of Augusta

    Door installation

    Door repair

    Siding installation

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    8 months ago

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    10 months ago

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    2 years ago

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    Michael S.

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    3 years ago

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    3 years ago

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    RCS Roofing

    RCS Roofing

    (4 reviews)

    We had roof damage following a storm and RCS was the first number we called. They came out quickly…read moreand tarped our roof. However since that day they have strung us along with timelines, promising us again and again that the estimate would be "done tomorrow", work will "start tomorrow", "I'll be out there tomorrow", etc this went on for weeks. When they finally did patch the roof it was terrible and they didn't address any of the other damage to the house. We expressed our concerns and they went silent for days. If all you need is a tarp put on your roof then call them but you can't count on them for anything else. Their communication and work quality is terrible.

    Do I have to give them a star? Even one is one to many. In the beginning of our talking about the…read morejob, it was we will take care of you. We'll get right on it. Our experience. Then the work started. Without saying they were here, no hello or word they were on there way. The deal was to look at the job and talk if it was a patch job or more, and what would be done. No talking, No hello, no word they were even here. They just jumped on my roof and from a nail holes leak they had a 2ft sq hole with no roof tiles left. I ran outside to talk to them but they were leaving driving down the road. I jumped on the phone to call the person I set the job up with to say "WHATS GOING ON" He said he would call them and let me know. I had many things at the time I could and did say to myself but will not get into here. Come to find out the two men that were on the job did not speak English at all. I ask the office to send a English speaking employee but Noone showed up. They completed the job and took pictures. I was not happy with the work and asked for a forman to come check the work. No one were showed. A few weeks later I got a phone call demanding to know why I had not paired. My answer was you have not sent the bill or a forman to check the work. To end this long story save yourself a headache and check around for a good business that sends English speaking employee.

    Southern Roofing & Insulating

    Southern Roofing & Insulating

    (4 reviews)

    Ok so...... we are having some small issues so I called them out to get an estimate. Super nice and…read moreknowledgeable on the phone. And the second they got to my house it was all down hill. Side note (I'm not fat shaming or old shaming!!!! But a much MUCH larger much older gentleman has no business going up a ladder into my attic that has no support and he could barely breath. And didn't even make it up there). he comes in my door with at least an 8 foot ladder and says "I'll do my best not to mess up the walls". I laughed a bit and said "please and Thankyou. We just had them all painted." SIKE! At least 10 spots on my wall that the paint is chipped off, dented, or scuffed. He didn't not even apologize or acknowledge that he messed them up AT ALL. I brushed it off because when I lose it I LOSE IT! Took a deep breath and trucked on. I was telling him about another company that came out and quoted me and he proceeded to tell me he couldn't come near that price but their company was better. That's fine. Everyone thinks they are the best. That's business. Understandable. He kept going and I kept my mouth shut about the walls for as long as I could. He goes outside to look at the roof and said he had to meet up with a coworker later and he would give me a call. At this point I want him gone now! So I was very short but remained polite and told him to have a good day. I'll be in touch. So I go inside and go about my day. I'm sitting on my couch and here he goes walking by my window measuring my house. Then I lost it. I opened my door and said I don't want your business please leave! He laughed. I slammed the door. 3 minutes later he calls me. I answered and hung up and told him to leave my property now or I would make him come inside and fix my walls (I have paint). He finally left and I called my mother and explained everything. She was even more mad then me so she called the company. She said they were very apologetic and would fix the damage. She told me that they would call me ina few minutes and ask some questions etc. THEY NEVER CALLED . SO.... if you want more damage done to your house then what you called them to fix by all means call them. If not Young's roofing or Crosby is a safe bet. Didn't have any issues with their quote at all. Sorry for all the grammatical errors and what not. I'm upset. We just got our dream home with some minor fixes needed. And now we have more. YAY UPDATE: my husband decided to call them after they didn't return our call as promised. He stated that if I wanted them to come out and fix the damage, I started out on the wrong foot by writing this review.... ARE YOU KIDDING ME?! I STARTED OUT ON THE WRONG FOOT?!?! So we hung up. Words can not describe my emotions right now. UPDATE #2. They called back. They want to resolve the issue. Great. That's awesome. But he kept mentioning this review and how he didn't want it here. So do they want it fixed for us? Or fixed for their reputation? Who knows??? Well on the phone my husband was asked "if we fix the damage will you consider changing/removing this review" THERES YOUR ANSWER........ we will be fixing it ourselves. It's not like it's an expensive or hard fix. No need to hire the original painters to come fix it. It can be fixed with paint and spackle. But that's besides the point. It's the integrity behind it or lack there of. So to the workers reading this. Don't bother calling us again... we don't want your business or your damage control. Here's my final review. And here it shall stay. My recommendation is work on your choice of wording when speaking to a customer, especially in a instance like this. OMG WHAT A BLESSING! CALL SOMEONE ELSE FOR YOUR NEEDS. I CANT ADVERTISE THE BUSINESS HERE OR THEY CAN REPORT THE REVIEW. THEY CAME OUT ALREADY. SAME DAY. AND TEMPORARILY FIXED THE LEAKING PIPE BOOT UNTIL IT DRIES AND CAN BE FULLY FIXED/REPLACED. ALSO MADE US AWARE OF DAMAGE WE DIDNT EVEN KNOW WE HAD. WE LITERALLY HAVE A HOLE GOING INTO OUR ATTIC. HAVE A BLESSED DAY

    Fantastic Service! These guys are courteous, professional, and efficient! I highly recommend…read moreSouthern Roofing! They are also family owned and operated!

    O'Briens Glass

    O'Briens Glass

    (6 reviews)

    I had custom shower doors installed and informed the installers the doors were too wobbly and…read moredidn't close properly. One guy wanted to put blue foam in the tracks, but decided it would show. The other guy said the doors were fine and they left. I let the office know of the issue and they were going to call the installers (who literally just left the driveway) to come back and check the doors. After 20 minute, I called back and spoke to David regarding the issue. He got in his feelings and proceeded to tell me how long he's been doing this and about work he's done for someone over 20 years with no complaints. He tone was rude, unsettling, and unprofessional. Well sir, you didn't install the doors or haven't seen the outcome so your experience doesn't apply to my situation. He then proceeded to say that 50 miles was too far to come out to check the doors so it would be a week out or if there's another job in the area, he would stop by. I paid too much money for bad workmanship and rude customer service. I will not be using this company for my other bathroom shower, replacement windows, or ever again!

    Not even a one star, Rude and I had to wait 2 months for it…read moreand when I came in it was the wrong size,.and get this is was not a new window it was just the glass for 300.00 ,and no discount for the wrong size. Kelly was rude and no customer service skills at all. DO NOT GET YOUR GLASS FROM THEM. THEY ARE ALL BAD. VERY BAD EXPERIENCE.

    The Window Source of Augusta - windowsinstallation - Updated October 2026

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