I have two repair quotes... they aren't costly however even though I called my last time about 2/3…read moremonths ago they said they would be out.. Once again no one came nor called me. I was gone and now the problem is larger as it is now leaking and my garage roof is soaked.. If you have minor work don't think this company will come even if you have quotes plus ask for the work to be done and at one time had that sign in your yard.. bad customer service..

Small job but responsive and professional as always. On time and excellent value for job completed.read more

Received a quote for them to replace my roof that was damaged during Hurricane Helene. Understood…read morelong times to get a quote and was totally fine with that. Had an issue with my insurance company and a scheduling conflict and told them I would call and schedule one it was resolved. Called in March to schedule a date and have been ignored for over a month. They only have one scheduler (Patrick) for all locations and could not even bother with a call back to schedule a time in the future despite multiple calls from me to the office. Hate to see this from a supposed reputable company. Also see on Google Reviews they are using their own employees to leave reviews.

Roof needs fixin? Call Mr. Hixon. I did... Three times... Still waiting for the call back…read more Another vendor go the job... I guess Bob was too busy to return my call.

Ok so...... we are having some small issues so I called them out to get an estimate. Super nice and…read moreknowledgeable on the phone. And the second they got to my house it was all down hill. Side note (I'm not fat shaming or old shaming!!!! But a much MUCH larger much older gentleman has no business going up a ladder into my attic that has no support and he could barely breath. And didn't even make it up there). he comes in my door with at least an 8 foot ladder and says "I'll do my best not to mess up the walls". I laughed a bit and said "please and Thankyou. We just had them all painted." SIKE! At least 10 spots on my wall that the paint is chipped off, dented, or scuffed. He didn't not even apologize or acknowledge that he messed them up AT ALL. I brushed it off because when I lose it I LOSE IT! Took a deep breath and trucked on. I was telling him about another company that came out and quoted me and he proceeded to tell me he couldn't come near that price but their company was better. That's fine. Everyone thinks they are the best. That's business. Understandable. He kept going and I kept my mouth shut about the walls for as long as I could. He goes outside to look at the roof and said he had to meet up with a coworker later and he would give me a call. At this point I want him gone now! So I was very short but remained polite and told him to have a good day. I'll be in touch. So I go inside and go about my day. I'm sitting on my couch and here he goes walking by my window measuring my house. Then I lost it. I opened my door and said I don't want your business please leave! He laughed. I slammed the door. 3 minutes later he calls me. I answered and hung up and told him to leave my property now or I would make him come inside and fix my walls (I have paint). He finally left and I called my mother and explained everything. She was even more mad then me so she called the company. She said they were very apologetic and would fix the damage. She told me that they would call me ina few minutes and ask some questions etc. THEY NEVER CALLED . SO.... if you want more damage done to your house then what you called them to fix by all means call them. If not Young's roofing or Crosby is a safe bet. Didn't have any issues with their quote at all. Sorry for all the grammatical errors and what not. I'm upset. We just got our dream home with some minor fixes needed. And now we have more. YAY UPDATE: my husband decided to call them after they didn't return our call as promised. He stated that if I wanted them to come out and fix the damage, I started out on the wrong foot by writing this review.... ARE YOU KIDDING ME?! I STARTED OUT ON THE WRONG FOOT?!?! So we hung up. Words can not describe my emotions right now. UPDATE #2. They called back. They want to resolve the issue. Great. That's awesome. But he kept mentioning this review and how he didn't want it here. So do they want it fixed for us? Or fixed for their reputation? Who knows??? Well on the phone my husband was asked "if we fix the damage will you consider changing/removing this review" THERES YOUR ANSWER........ we will be fixing it ourselves. It's not like it's an expensive or hard fix. No need to hire the original painters to come fix it. It can be fixed with paint and spackle. But that's besides the point. It's the integrity behind it or lack there of. So to the workers reading this. Don't bother calling us again... we don't want your business or your damage control. Here's my final review. And here it shall stay. My recommendation is work on your choice of wording when speaking to a customer, especially in a instance like this. OMG WHAT A BLESSING! CALL SOMEONE ELSE FOR YOUR NEEDS. I CANT ADVERTISE THE BUSINESS HERE OR THEY CAN REPORT THE REVIEW. THEY CAME OUT ALREADY. SAME DAY. AND TEMPORARILY FIXED THE LEAKING PIPE BOOT UNTIL IT DRIES AND CAN BE FULLY FIXED/REPLACED. ALSO MADE US AWARE OF DAMAGE WE DIDNT EVEN KNOW WE HAD. WE LITERALLY HAVE A HOLE GOING INTO OUR ATTIC. HAVE A BLESSED DAY

Fantastic Service! These guys are courteous, professional, and efficient! I highly recommend…read moreSouthern Roofing! They are also family owned and operated!

This review is one I've put off for a few months. Not due in any part to the business, but the…read moresituation that brought about my interaction with them. Hurricane Helene (9/26/24) caused monumental damage to this community, and unfortunately to my house as well. Though my backyard fence took the brunt of it all, my roof also experienced the results of high winds and flying debris. And so, with shingles missing and small holes now present, it was clear a new roof would be required. I was one of many homeowners reaching out to literally every roofing company, via Yelp's Request A Quote I might add, and one of the responses came from Southpaw. The quote was on point and the timeline (in a single day) was exactly what I was hoping for. They communicated with me that they would be dropping off the shingles the evening before and sure enough around 7 pm a truck, with pallets and forklift, arrived. The team member sat the pallets to one side of the driveway so I was still able to park on it as well. And soon after sunrise the next day, the team arrived. Ladders went up and shingles came flying down. Before I knew it the sound of hammers on the roof began. They were there to work! Around 3 pm I went outside to get the mail and saw they were almost finished. But the weather had other plans. Rain soon followed. They were quick to cover the last section with tarp and waited on my front porch for almost a hour till the rain subsided. And then they got it done! While two were on the last section, the rest of the team were cleaning up the back and front yards. And let me tell you, it turned out beautifully. I hope I don't require roofing services anytime soon, but if I do I know who I will be calling.

Highly recommend South Paw roofing!! From the initial call and estimate to the cleanup after my…read moreroof was installed they were outstanding!!

Great service. Great quality. Good team and very communicative! Will use again at different…read moreproperties.

I had them replace my whole roof before Helen and appearently they did not even though they charged…read moreme for the whole replacement. Regardless, when I called they stood me up three times and I have to go into the office to get an appointment for them to look at the issue of the recurring leak. The owner Chris was rude found every excuse not to fix it. He he never showed up for the inspection either. Poor quality, poor service, and Chris is a crook. Stay clear away from them. I meant to place this review a long time ago. No one else got screwed by them.

We are using this company after the storm Helene. The office manager and workers are very…read moreprofessional and helpful. Patient and we appreciate all the help you have been for my 91 year old father. Thank you.

Awesome company that does awesome work, pricing, and excellent customer service!!! Antonio was very…read morehelpful. He explained the process (inspection , dealing with insurance company, etc.) and worked with me to make sure I was taken care of during every step of the process!!! Can't go wrong with Brighter Side!!!!

Webb Smith was extremely professional, friendly, and efficient. We called to get an estimate for a…read moresmall leak and he was able to come out the next day for an estimate and to have it repaired. The estimate was very fair and we appreciated the clear communication. Would definitely call Penn Roofing again.

I can't recommend Penn Roofing, the folks in the office are really pleasant, but the workmanship of…read morethe crew at my house left much to be desired. First, they didn't speak to me or announce their intentions when they first arrived. They just blocked me in my driveway and started working. They tried to leave me blocked in my driveway over night and I had to call in to get things moved after they'd taken off without telling me. They didn't cover anything in the space beneath the roof and lots of debris fell in, trashing and almost causing significant damage to everything underneath. The yard they left a mess and despite saying they would clean it up, never did. Including sharp metal pieces and nails, not only did I get a flat tire from a fresh roofing nail after they were done, but I picked up by hand well in excess of 100 brand new roofing nails. I had to go buy my own magnet to have any sense of confidence that I could use my driveway again. The crew tried to cut corners skipping things that were agreed to, and the things they did do, they did poorly. I had to call them back for almost everything they touched because it was worse than when they started (yes, I had new leaks in my new roof in places that didn't have issues before they started). They also left things clearly in poor condition, gaps between wood structures they'd "repaired", warped boards with no support, the roof had obvious depressions and dents where repairs and new shingles were laid. Different people would show up for other parts of the job at random times without warning and some wouldn't even know what they were doing there. I really shouldn't have to explain what roofing and repair work needs to be done, that should've been handled internally at the company. When I spoke with the crew on the phone they were not receptive to my issues and were aggressive and disrespectful. I really liked the folks in the office and wanted to support a local business but be wary. Might of just been the crew I got, but it was a remarkably unpleasant experience.

Thank you Tom Lovelace and your team at Lovelace Roofing for the amazing job you and your staff did…read morewith replacing my hail damaged roof. The absolutely top quality architectural shingles on my brand new roof has totally changed the look of my home. The expert installation by your staff was A++. And the cleanup that your staff did was UNBELIEVABLE in disposing of the old roof and nails. You made this process very easy in dealing with the insurance company. Also a special thank you to Rob Latham for replacing the damaged vinyl siding, fascia and gutters. A perfect job fixing the affected areas. 5 Star Rating to Lovelace Roofing!!! You exceeded my expectations. Cara Andreoli

We got our roof done in November 2023. This company did a horrible job on our roof, it was leaking…read moresince we got it done. We reached out in June of 2024 to have them come and look at it. It took them almost 2 years to come and look at it and by the time they came to look at the damages it was June of 2025. They came out and told us the owner would have to come look at these damages, he never came so we reached out again in October of 2025. The finally came out well over a year after we initially reached out. They said they wouldn't fix the damages because they were "caused by the hurricane". We told us we reached out in June of 2024 which was before the hurricane. He couldn't show us the "damages" from the hurricane. He refused to even look at the roof. He didn't get on the roof, couldn't show us the damages "caused from the hurricane" and completely refused to help at all. Told us to take him to court. Horrible company. Wouldn't recommend them. From the workmanship, to the people in the office, to the owners. They will do a bad job then refuse to help afterwards. The owner is extremely condescending and refused to help from the beginning.