Had our roof replaced in 2019 and we have had leaks since the beginning. After 5 years of leaks I…read morehave damage in two rooms of my house, was told they would fix the inside and haven't heard back on any of that in months, we also have mold in the drop ceiling in both bathrooms now. Now the other side of the roof it is actually coming up and coming apart, we were told by one person from the company they didn't put in long enough screws since this is a metal roof and we were told they had to order them and we still have not received any information on when they will be installed. We have a lifetime warranty on this and cannot get anything thing done to fix the problems.

Terrible Customer Service All Around! Trevor came out for an estimate on replacement siding due to…read moreHelene. Insurance couldn't accept it because it wasn't a complete line by line estimate ( looked like it was done by a 1st grader too). Since Nov 11th I've been calling just to get it broken down and resubmitted. I can't get anyone to call me back. I then tried to get another one done and was told that I could not do that! Weird. Just an unprofessional experience

Customer service for this company is terrible. I'd suggest you go elsewhere unless you want to have…read morea quote given only to find out they do not stand by their quotes and when questioned, you end up with someone raising their voice at you.

So far, a VERY BAD dream, going on 2nd half of 3 months now. Of 10 windows, Six are installed of…read more10, 2 of those need replaced, 2 uninstalled windows are sitting in my garage, with the workers Sealant and blow torch tool bag. The trim is left exposed on the windows not to mention the Shutters that have been damaged and some Stucco damage (NOT SEALED). I have called, also this morning sent an email to Windows of Augusta to try to get SOMEONE to answer, at least get the job done, I was told "Lifetime Warranty"? Hell, it's gonna take a "Lifetime" to get these installed. I will re-post again when and if the job ever gets done. IF all goes well and they fix the damages to our homes exterior and broken windows they installed get replaced soon. At that time I will decide on a final post and do hope it will be favorable, Stay tuned and I'll let you know.

Received a quote for them to replace my roof that was damaged during Hurricane Helene. Understood…read morelong times to get a quote and was totally fine with that. Had an issue with my insurance company and a scheduling conflict and told them I would call and schedule one it was resolved. Called in March to schedule a date and have been ignored for over a month. They only have one scheduler (Patrick) for all locations and could not even bother with a call back to schedule a time in the future despite multiple calls from me to the office. Hate to see this from a supposed reputable company. Also see on Google Reviews they are using their own employees to leave reviews.

Roof needs fixin? Call Mr. Hixon. I did... Three times... Still waiting for the call back…read more Another vendor go the job... I guess Bob was too busy to return my call.

On July 3, 2023, my metal roof was damaged during a storm. I contacted Will Neuhaus at Impact…read moreRoofing. He came out, evaluated the damage and sent me an estimate soon after. I accepted; the materials were ordered and delivered in a timely manner. Repair was scheduled and a very polite, professional crew from Impact came to complete the job. They also cleaned up afterward. This company far exceeded what was expected or required. They kept me abreast of what was going on from beginning to completion. Will was in contact with the crew while they were here and even came out during the repair. I highly recommend Impact Roofing and Construction. Professional friendly personnel, prompt service, excellent work at fair prices. Call them at 706-833-6775. You will be glad you did!

Taylor and Impact Roofing were great. The company is very professional and completed the work on…read moretime. I was very pleased with the work they did. In particular I appreciated how well Impact worked with my insurance company which allowed me to close on my house on time! Great company, highly recommended. Taylor gave me an at ease feeling the moment I first spoke to him. If you're on the fence about which roofing company to choose, I'd go with Impact Roofing...

The man who helped me on the phone was very nice. Very helpful. They gave me a quote- and I paid…read moreit in FULL. After, they charge me several more thousand dollars ! Insurance did NOT cover all of it. I came out of pocket for that additional SEVERAL thousand. They tried to gaslight me into thinking otherwise. Just be prepared when dealing with anyone during a crisis. Companies will take advantage of you and then you pay way more than you thought. It wasn't about not understanding insurance for this. A simple call telling me would have been nice to let me know before hand. And from talking to others and one person here, it seems to be the trend for this company.

I wish I could leave no stars for a comment. This company has literally came to my house 3 days in…read morea row. We clearly have a no soliciting sign right next to the door. Its not small either. Hell, we have watched them read the sign and still knock. So tonight, I just sat here and stared at him while he waited for someone to come to the door. If its not marked, sure, I cant complain. Yet we have a sign and this company continues. Enough is enough, too easy to do the right thing, stop knocking.

This review is one I've put off for a few months. Not due in any part to the business, but the…read moresituation that brought about my interaction with them. Hurricane Helene (9/26/24) caused monumental damage to this community, and unfortunately to my house as well. Though my backyard fence took the brunt of it all, my roof also experienced the results of high winds and flying debris. And so, with shingles missing and small holes now present, it was clear a new roof would be required. I was one of many homeowners reaching out to literally every roofing company, via Yelp's Request A Quote I might add, and one of the responses came from Southpaw. The quote was on point and the timeline (in a single day) was exactly what I was hoping for. They communicated with me that they would be dropping off the shingles the evening before and sure enough around 7 pm a truck, with pallets and forklift, arrived. The team member sat the pallets to one side of the driveway so I was still able to park on it as well. And soon after sunrise the next day, the team arrived. Ladders went up and shingles came flying down. Before I knew it the sound of hammers on the roof began. They were there to work! Around 3 pm I went outside to get the mail and saw they were almost finished. But the weather had other plans. Rain soon followed. They were quick to cover the last section with tarp and waited on my front porch for almost a hour till the rain subsided. And then they got it done! While two were on the last section, the rest of the team were cleaning up the back and front yards. And let me tell you, it turned out beautifully. I hope I don't require roofing services anytime soon, but if I do I know who I will be calling.

Highly recommend South Paw roofing!! From the initial call and estimate to the cleanup after my…read moreroof was installed they were outstanding!!

One of the owners came out quickly to estimate the cost for repair of hole in roof and new roof…read morefrom tree knocked down by hurricane Helene. Then it took nearly took 4 months to get a quote which ended up for patching my roof and fix my deck - not a new roof. I had even sent them a copy of what my insurance paid. I went with a different roofer.

On Sept 18th 2018 your estimator gave us a quote for hand-rails, house columns, and a fence and…read moregate for approximately $4500.00. It is the 10th of October and we were still waiting for work to begin. We have not received any messages on the job even after we repeated tries to contact them via phone call. When we did contact them after a month after estimate, we were told that the material they needed for the job had not even been ordered. We requested a start time and the reply was " I'll contact the workers in the am. We had been promised that today work would start. No one has contacted or showed up today. This is a poor excuse for a company. I cannot believe they are professionals performing work this way. We are disgusted with their inapt ability to perform a job in a timely manner and correspondence with home owners. I plan to contact the BBB of Aiken, Angie's list if they are a member, and any person requesting a recommendation for the work they perform. I would invite the owners and management of this company send all people asking for recommendations to me so I can inform them of this very poor company. Dorne Sandifer

This is the second project Mr. Williams has done for me. The first was gutters for my home and the…read moresecond project was a carport. He is very professional and honest. The amount he quoted was the amount he charged. I recommend him highly and I will be asking him for more projects in the future.

From the owner: Since 2002, Williamsburg Exteriors has been providing Exterior Quality Services throughout the…read moreCSRA. A trusted name in Roofing, Siding, and Gutters. Williamsburg Exteriors is there for you both during and after the sale. A+ Rated by the BBB. No matter what your exterior home need is, We can service it professionally and in a timely matter. So call us, text us or send us an email. We offer discounts to military and first responders.

Complete moving a fence on our property. Timely response and price was competitive with what we…read morewere quoted elsewhere.

From the owner: We Specialize in Roofing, Siding, Gutters and General construction. We offer the best customer…read moreservice in the CSRA and use all industry standard products. The Peak of home improvement

Everyone I had the pleasure of working with from front desk to multiple workers on site for my on…read moregoing projects were amazing and professional and courteous!

E-Z Roofing is one of the best construction companies I have ever worked with. They are…read moreprofessional and do not price gouge, even in the post-hurricane mess of Augusta. They are upfront and honest about costs; while they aren't the least expensive, I will gladly pay more for the top-notch service we received. Once you agree on a project price, that is exactly what you pay--no surprise changes. You can reach a real person, schedule an appointment, and get a quote without having to "babysit" them like so many other companies. They ensure the customer is taken care of; even when you don't want to hear the hard truth, they are honest and guide you to the best outcome within your time and budget. They have a 24/7 answering system and someone gets back to you every time. Their subcontractors are fully vetted and just as professional as the primary project leads. They perform a final walk-through before any invoicing and will come back to correct any issues without heartache or extra charges. I have referred every one of my friends to them. The office and quoting staff are so friendly, and I love that they have a physical office where you can walk in and chat. I've even seen firsthand how well they celebrate and treat their employees. Your account manager is a one-stop shop for all questions. They ensured we preserved our roof warranty following the second tree that hit our house in 2025. They have been flexible, moving projects around to meet our needs when possible. I cannot express enough how thankful I am to have a community partner that cares for my home as much as I do. THANK YOU, E-Z Roofing and Team. This was our third job with them, and we will be starting number four soon!