Received a quote for them to replace my roof that was damaged during Hurricane Helene. Understood…read morelong times to get a quote and was totally fine with that. Had an issue with my insurance company and a scheduling conflict and told them I would call and schedule one it was resolved. Called in March to schedule a date and have been ignored for over a month. They only have one scheduler (Patrick) for all locations and could not even bother with a call back to schedule a time in the future despite multiple calls from me to the office. Hate to see this from a supposed reputable company. Also see on Google Reviews they are using their own employees to leave reviews.

Roof needs fixin? Call Mr. Hixon. I did... Three times... Still waiting for the call back…read more Another vendor go the job... I guess Bob was too busy to return my call.

Do not use this company. My negative experience was with Rocco…read more I decided to go with this company after hurricane Helene. They gave me a quote initially to repair the soffit and fascia, replace a few broken shingles, and fix a leak located around a pipe boot. They gave me a quote initially and then when i finally decided on them their quote ended up being hundreds higher. They cited that higher prices and demand had driven prices up. I said ok, we signed the paperwork and I waited. I called. I waited. I texted. I waited. Finally someone got ahold of me and told me the work had already been done on my home 2 weeks prior. No scheduling. No verification. No sign off. I was not home during this job at all. There were items from the job incomplete. There were still shingles missing and guess what the roof was still leaking. Rocco said that we would have to do a more extensive repair that was not covered in the original bid. We said we would try to get more money from insurance to cover the additional repairs. Rocco stated he would work with the insurance company as he had experience working with insurance companies on the regular. Eventually after calling my insurance company it seemed he had never contacted my insurance. I thought he might be a busy man so I set up a meeting with all 3 of us. Rocco did not join the meeting at the agreed upon time and therefore missed the meeting. My father-in-law who had done roofing before was visiting from across the country and got up on the roof. Stated that it looked like a shoddy job if completed honestly at all. I asked Rocco for all records of my job any paperwork, internal communications, and photos and videos that he said he had from the men doing the job. Rocco said yes and has now ghosted me. I still have a missing shingle and a leak, over a year after the hurricane now. There was no offer to tarp the roof, no customer service, dodging calls, shifting blame, poor business practices, and shifty attitudes. Do not use R.L. Hayes. they may be coasting off their good reputation before Helene but it seems that they have had a very negative turn company wide after the hurricane.

Have had issues with the roof they installed last May, have contacted several times where they came…read moreand looked but did not fix the issues. Now they are not returning my calls or messages .... I am not sure they are still in business. Would not recommend using them at all.

I have two repair quotes... they aren't costly however even though I called my last time about 2/3…read moremonths ago they said they would be out.. Once again no one came nor called me. I was gone and now the problem is larger as it is now leaking and my garage roof is soaked.. If you have minor work don't think this company will come even if you have quotes plus ask for the work to be done and at one time had that sign in your yard.. bad customer service..

Small job but responsive and professional as always. On time and excellent value for job completed.read more

Webb Smith was extremely professional, friendly, and efficient. We called to get an estimate for a…read moresmall leak and he was able to come out the next day for an estimate and to have it repaired. The estimate was very fair and we appreciated the clear communication. Would definitely call Penn Roofing again.

I can't recommend Penn Roofing, the folks in the office are really pleasant, but the workmanship of…read morethe crew at my house left much to be desired. First, they didn't speak to me or announce their intentions when they first arrived. They just blocked me in my driveway and started working. They tried to leave me blocked in my driveway over night and I had to call in to get things moved after they'd taken off without telling me. They didn't cover anything in the space beneath the roof and lots of debris fell in, trashing and almost causing significant damage to everything underneath. The yard they left a mess and despite saying they would clean it up, never did. Including sharp metal pieces and nails, not only did I get a flat tire from a fresh roofing nail after they were done, but I picked up by hand well in excess of 100 brand new roofing nails. I had to go buy my own magnet to have any sense of confidence that I could use my driveway again. The crew tried to cut corners skipping things that were agreed to, and the things they did do, they did poorly. I had to call them back for almost everything they touched because it was worse than when they started (yes, I had new leaks in my new roof in places that didn't have issues before they started). They also left things clearly in poor condition, gaps between wood structures they'd "repaired", warped boards with no support, the roof had obvious depressions and dents where repairs and new shingles were laid. Different people would show up for other parts of the job at random times without warning and some wouldn't even know what they were doing there. I really shouldn't have to explain what roofing and repair work needs to be done, that should've been handled internally at the company. When I spoke with the crew on the phone they were not receptive to my issues and were aggressive and disrespectful. I really liked the folks in the office and wanted to support a local business but be wary. Might of just been the crew I got, but it was a remarkably unpleasant experience.

Very thorough and efficient Great company always quick…read moreresponding when you have a concern. Great Owners.

All South Roofing is definitely a company you would want to work with! Kevin Tierney is the owner…read moreand could not have provided a better service. All South put on a new roof in one day, cleaned up and picked up everything. Next, we had new windows and soffits installed. Next project was removing the cedar siding then hardie board installed. Last, the painters sealed all the joints and painted around the windows and painted the hardie board. Result was a brand new appearance for our 45+ year old home. So pleased with every aspect of the work that was done. All this was accomplished over a 10-11 day period, even working on a Saturday to stay on schedule. Highly recommend All South Roofing for any repair work, roofing or painting needs for your home.

This review is one I've put off for a few months. Not due in any part to the business, but the…read moresituation that brought about my interaction with them. Hurricane Helene (9/26/24) caused monumental damage to this community, and unfortunately to my house as well. Though my backyard fence took the brunt of it all, my roof also experienced the results of high winds and flying debris. And so, with shingles missing and small holes now present, it was clear a new roof would be required. I was one of many homeowners reaching out to literally every roofing company, via Yelp's Request A Quote I might add, and one of the responses came from Southpaw. The quote was on point and the timeline (in a single day) was exactly what I was hoping for. They communicated with me that they would be dropping off the shingles the evening before and sure enough around 7 pm a truck, with pallets and forklift, arrived. The team member sat the pallets to one side of the driveway so I was still able to park on it as well. And soon after sunrise the next day, the team arrived. Ladders went up and shingles came flying down. Before I knew it the sound of hammers on the roof began. They were there to work! Around 3 pm I went outside to get the mail and saw they were almost finished. But the weather had other plans. Rain soon followed. They were quick to cover the last section with tarp and waited on my front porch for almost a hour till the rain subsided. And then they got it done! While two were on the last section, the rest of the team were cleaning up the back and front yards. And let me tell you, it turned out beautifully. I hope I don't require roofing services anytime soon, but if I do I know who I will be calling.

Highly recommend South Paw roofing!! From the initial call and estimate to the cleanup after my…read moreroof was installed they were outstanding!!

Ok so...... we are having some small issues so I called them out to get an estimate. Super nice and…read moreknowledgeable on the phone. And the second they got to my house it was all down hill. Side note (I'm not fat shaming or old shaming!!!! But a much MUCH larger much older gentleman has no business going up a ladder into my attic that has no support and he could barely breath. And didn't even make it up there). he comes in my door with at least an 8 foot ladder and says "I'll do my best not to mess up the walls". I laughed a bit and said "please and Thankyou. We just had them all painted." SIKE! At least 10 spots on my wall that the paint is chipped off, dented, or scuffed. He didn't not even apologize or acknowledge that he messed them up AT ALL. I brushed it off because when I lose it I LOSE IT! Took a deep breath and trucked on. I was telling him about another company that came out and quoted me and he proceeded to tell me he couldn't come near that price but their company was better. That's fine. Everyone thinks they are the best. That's business. Understandable. He kept going and I kept my mouth shut about the walls for as long as I could. He goes outside to look at the roof and said he had to meet up with a coworker later and he would give me a call. At this point I want him gone now! So I was very short but remained polite and told him to have a good day. I'll be in touch. So I go inside and go about my day. I'm sitting on my couch and here he goes walking by my window measuring my house. Then I lost it. I opened my door and said I don't want your business please leave! He laughed. I slammed the door. 3 minutes later he calls me. I answered and hung up and told him to leave my property now or I would make him come inside and fix my walls (I have paint). He finally left and I called my mother and explained everything. She was even more mad then me so she called the company. She said they were very apologetic and would fix the damage. She told me that they would call me ina few minutes and ask some questions etc. THEY NEVER CALLED . SO.... if you want more damage done to your house then what you called them to fix by all means call them. If not Young's roofing or Crosby is a safe bet. Didn't have any issues with their quote at all. Sorry for all the grammatical errors and what not. I'm upset. We just got our dream home with some minor fixes needed. And now we have more. YAY UPDATE: my husband decided to call them after they didn't return our call as promised. He stated that if I wanted them to come out and fix the damage, I started out on the wrong foot by writing this review.... ARE YOU KIDDING ME?! I STARTED OUT ON THE WRONG FOOT?!?! So we hung up. Words can not describe my emotions right now. UPDATE #2. They called back. They want to resolve the issue. Great. That's awesome. But he kept mentioning this review and how he didn't want it here. So do they want it fixed for us? Or fixed for their reputation? Who knows??? Well on the phone my husband was asked "if we fix the damage will you consider changing/removing this review" THERES YOUR ANSWER........ we will be fixing it ourselves. It's not like it's an expensive or hard fix. No need to hire the original painters to come fix it. It can be fixed with paint and spackle. But that's besides the point. It's the integrity behind it or lack there of. So to the workers reading this. Don't bother calling us again... we don't want your business or your damage control. Here's my final review. And here it shall stay. My recommendation is work on your choice of wording when speaking to a customer, especially in a instance like this. OMG WHAT A BLESSING! CALL SOMEONE ELSE FOR YOUR NEEDS. I CANT ADVERTISE THE BUSINESS HERE OR THEY CAN REPORT THE REVIEW. THEY CAME OUT ALREADY. SAME DAY. AND TEMPORARILY FIXED THE LEAKING PIPE BOOT UNTIL IT DRIES AND CAN BE FULLY FIXED/REPLACED. ALSO MADE US AWARE OF DAMAGE WE DIDNT EVEN KNOW WE HAD. WE LITERALLY HAVE A HOLE GOING INTO OUR ATTIC. HAVE A BLESSED DAY

Fantastic Service! These guys are courteous, professional, and efficient! I highly recommend…read moreSouthern Roofing! They are also family owned and operated!

I called Roof Savers Georgia when I saw their TV ad and noticed that portions of our roof were…read morediscolored. The salesperson came out to inspect and measure our roof. He explained the process that would be used -- there would be two visits to the house. The first visit they clean and prepare the roof. Then they come back about a week late to apply the rejuvenation product. He gave me a quote which was very reasonable considering the cost of replacing the entire roof. We scheduled the work. The team arrived as scheduled for the roof cleaning and they did a great job. They took care to wash any product from our plants and shrubs while they worked. A few days later, Russell called and we scheduled the 2nd visit. I was impressed that Russell showed up with the crew to oversee the work they did. They arrived on time and promptly got started with the rejuvenation. It took about 1 hour to finish and again they made sure to wash our shrubs and plants of any product. They left our yard, driveway and walkway cleaner than when they arrived! The roof looks almost brand new now. The shingles are much more flexible and the crew made sure any loose shingles are firmly nailed now (we'd lost a few roofing nails in some storms). I was impressed by their work and highly recommend them for anyone. Doing this can help save you spending $1,000's on a new roof.

Rip off! Did the job in one day when should've taken two. One to clean and one to seal. Never had a…read moreroof leak until after the completion. They couldn't replace roof vents over bathrooms so they supposedly repaired what existed for $250 instead of $500. Wouldn't come back to check the roof leak that they created that caused extensive damage to my master bathroom. Claimed there's a 17 year warranty on shingles but if they wouldn't return to check on the damage they caused WHAT GOOD IS THEIR WARRANTY? Matt Moro was the person that phoned me when I called the GA phone number and he responded immediately to my call. Told me it would take a few days but when he came out he's the one who did the job in one day. When I contacted GA office they said it should not have been done in one day and that Matt Moro was a rep in charge of Charleston SC and Wilmington NC. I'm in Hampstead NC. Therefore I needed to deal with Matt who had ghosted me. Also. There was no contract with a 3 day right to rescind. I was solicited from GA, but turned over to Matt Moro of SC. GA office claims it's the responsibility of the SC office, and would call Matt Moro who ghosted me. It's been weeks and I haven't heard back from Mr. Childs of GA. Also, The square footage of my roof was done online. I think they miscalculated that and overcharged me considerably. The company is unscrupulous and I'll be contacting the Better Business Bureau and a GA attorney.